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Store InformationStore Info
Full Rating Profile
  • ModernBIKE.com ModernBIKE.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1515 E Euclid Ave Des Moines IA 50313
    • Contact: webmaster@modernbike.com
    • Phone: 515-263-2000
    • Customer Support: 515-263-2000
    • Business Hours: 11:00am - 5:30pm Monday - Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.85/10 8.85/10
    Chance of future purchase: Rating 9.41/10 9.41/10
    Shipping & packaging: Rating 9.60/10 9.60/10
    Customer service: Rating 9.58/10 9.58/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

558 Customer Reviews

Rating 10/10

"Couldn't be happier! ModernBIKE.com had the best price anywhere online on the Burley Encore, the order process was fast and easy. I accidentally entered the wrong email address when signing up, wrote the webmaster and it was fixed in a matter of minutes, order shipped within 2-hours of placing our order and had it at our door 2-days later.

The Burley Encore is better than we could expect, was packed perfectly, assembled quickly and easily, attaches to all our bikes and best of all you can barely tell it's there... super light but safe and sturdy, the build quality and materials are excellent. Our 11-month old tot was all giggles :) Can't wait for our next ride!

Rating 10/10

"Great selection & prices, fast shipping & everything very well packaged. Thanks, I will definitely shop here again!"

Rating 10/10

"Excellent experience! Shipping, packaging,communication were all first rate.I will shop here again. "

Rating 10/10

"Great price! The order was processed and shipped very quickly. I am very happy with my order! "

Rating 10/10

"Great service, timely shipping, and lowest prices. I enjoy shopping at ModernBike for these reasons. I will continue to give them my business. I AM as satisfied customer. "

Rating 10/10

"Modern Bike delivers great service, great pricing as well as fast shipping and delivery!"

Rating 10/10

"Odering was a breeze. tracking was easy. Got my order when promised. You folks are a pleasure to deal with. 5 stars. "

Rating 10/10

"Very happy, I was able to add to my order and it was no problem.
Also the the prices are great, and service.

Rating 10/10

"Good gear, just as described. Good pricing. Impressive delivery speed!"

Rating 10/10

"Great communication and quick shipping! ModernBike.com has definitely become a trusted store for me."

Rating 10/10

"Fast shipping and great prices"

Rating 10/10

"I'm pretty impressed! Placed my order Sunday night and made a mistake on it. Emailed Modern Bike and got a response that same night! Order was fixed Monday morning and I had my goods Wednesday. I will be looking to them for future bike parts."

Rating 10/10

"I found ModernBike great to deal with.
Communication, item & price, shipping cost & a speedy delivery to Australia.
Thanks ModernBike!

Rating 10/10

"Had a real good experience with modernbike, I will be buying more from these guys. Thanks!"

Rating 10/10

"Bought the Salsa Stem from Modern Bike.

First, I ordered 120mm length and emailed Modern Bike that I would like to change it to the 100mm length instead. Not only did they correct this for me immediately, but they shipped it 2 day priority!! Very pleased with the entire transaction. A+ experience

Very very happy...Great Job Modern Bike

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ModernBIKE.com is a Merchant Member! Learn more

ModernBIKE.com is a merchant member
ModernBIKE.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.