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Store InformationStore Info
Full Rating Profile
  • ModernBIKE.com ModernBIKE.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1515 E Euclid Ave Des Moines IA 50313
    • Contact: webmaster@modernbike.com
    • Phone: 515-263-2000
    • Customer Support: 515-263-2000
    • Business Hours: 11:00am - 5:30pm Monday - Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.91/10 8.91/10
    Chance of future purchase: Rating 9.49/10 9.49/10
    Shipping & packaging: Rating 9.69/10 9.69/10
    Customer service: Rating 9.65/10 9.65/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

542 Customer Reviews

Rating 10/10

"The Salsa frame bag received was just as described in the listing. My fiancé' loves it and strapped it on his bike immediately. The price I paid for this product was on average $20 cheaper than other sites and free shipping which is great! Not to mention the shipping was super fast! Very satisfied!"

Rating 10/10

"Fantastic, beyond expectations service! Package was originally lost by USPS but tracking had said it was delivered. They sent a replacement w/ signature required which is what I preferred hoping it wouldn't be lost again. They went the extra mile and have me as a fan of their store. I don't buy a ton of stuff, but will spread the word that they are a great company to buy from."

Rating 8/10

"I ordered a heavy duty chain, from what I can figure out, it's one of the best chains for the application, and for the right price! got shipped out fast, website was easy to navigate"

Rating 10/10

"Modern Bike nailed it! Delivered crazy fast, 100% accurate order arrived boxed and padded well."

Rating 10/10

"Awesome company! They responded quickly to my emails and sent the product right away and I received on time...actually earlier than what I expected. They even matched the price of a competitor!"

Rating 10/10

"Excellent service, fast shipping and the Shimano Free body hub worked perfectly on my Fulcrum Quattro."

Rating 10/10

"this company is amazing i will be buying from them again. shipping was out of this world fast, had it out the same day. and when the product did not work as advertised they got me a return label and it got sent off. "

Rating 10/10

"I placed my order with Modern Bike because they had the lowest price on the headset I was looking for.

Shipping was fast and free with no taxes.

I would shop here again.

Rating 10/10

"I buy Park tools on sale--great selection and I've not seen lower prices. Other purchases include quill stem and front flasher. Quick shipping and products are well packaged. "

Rating 10/10

"They sent me exactly what I ordered, in great condition, at a great price, and they sent in very quickly! I would definitely order from them again."

Rating 10/10

"Item as ordered and delivered on schedule. I ordered two instead of one set of Axiom panniers. Called, received courts assistance on the return. Couldn't ask for another more. "

Rating 10/10

"I have made a couple of orders from Modern Bike in the process of building up a single speed over the winter. I have found the personnel when I called helpful, the selection good (some items I could find nowhere else), the prices decent, very good about returns (yes I had some) and the delivery fantastic! Really nothing else I could ask for."

Rating 10/10

"Wow! Fast delivery and product came in perfect condition. Thanks so much!"

Rating 10/10

"Unbelievably happy with ModernBIKE. Told them about my broken frisbee, they sent a new one the next day even before I shipped te defective one back. Will do business again in the future. "

Rating 10/10

"Best price found for my pedals online. Called up, ordered, had them 2 days later. Free shipping! Who will complain about that? Good stuff!"

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ModernBIKE.com is a Merchant Member! Learn more

ModernBIKE.com is a merchant member
ModernBIKE.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,848 merchant members.