We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > ModernBIKE.com

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.


Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • ModernBIKE.com ModernBIKE.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2326 Euclid Ave, Des Moines, IA
    • Contact: webmaster@modernbike.com
    • Phone: 515-263-2000
    • Customer Support: 515-263-2000
    • Business Hours: 11:00am - 5:30pm Monday - Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.44/10 8.44/10
    Chance of future purchase: Rating 9.79/10 9.79/10
    Shipping & packaging: Rating 9.90/10 9.90/10
    Customer service: Rating 9.38/10 9.38/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Rating 10/10

Saves a Life Riding Your Bike

"Two of my husbands friends told me that my husband needed the KS LEV DX Adjustable Post. I purchased this for Christmas and he loves it. He is 70 and Mt. bikes with two men 10-15 years younger. They take some very steep, rocky rides in the Mountains of Idaho. And he uses it often on these rides. . "

Rating 2/10

Do not buy from them unless you want to wait to be told the item is not in stock

"Site shows in stock, but received an email three days later that they don't have it.

This review was modified by downtownfish on February 11 2016 10:25:32 AM

Rating 10/10

"I accidentally ordered twice as much armor as needed, but it was no problem to return the extras for credit. I was very pleased with their customer service."

This review was modified by m_nagro on November 16 2015 04:00:01 PM

Rating 10/10

"Item came as expected...DT Swiss RR21 Dicut 700c is a great Al wheel (great spokes, rim, and hub) very responsive and a great upgrade to my Trek 7.5"

This review was modified by Saflynn on November 13 2015 12:44:01 PM

Rating 10/10

"I have purchased a number of times from Modern Bike. I do so because their range of products and prices are very competitive and shipping is quick. Will continue to be a customer.


This review was modified by howaussie on November 13 2015 06:44:01 AM

Rating 10/10

"It's the first time I've ever ordered from ModernBike.com. Tried them because the price for the item was the lowest I could find with Google. Delivered quickly. Free shipping and no problems."

This review was modified by sbear on November 13 2015 06:33:01 AM

Rating 10/10

"Fast, affordable, efficient. Item was in stock and delivered a few days later. Can't fault Modern Bike.

Thank you.

This review was modified by Drewleay on November 13 2015 06:33:01 AM

Rating 10/10

"High quality product who got this for our pet (terrier Mix) 12 lbs and its a perfect size for small even some S/M size dogs or cats. delivery was even faster than the estimated time of arrival very happy with the service and the product"

This review was modified by lolitaMIA on November 13 2015 04:55:01 AM

Rating 10/10

"My package was lost in the mail. The customer service representative took care of everything and had a replacement package sent with no questions asked. She communicated with me, calling USPS and was generally very helpful. Will do business again."

Rating 10/10

"Andy was very helpful! The product that was shipped to me was mislabeled by the manufacturer and did not work for my application. Andy responded and was able to resolve the issue very quickly. "

Rating 10/10

"Very satisfied. I'm sometimes hesitant to try new vendors but I got what I needed, at a good price, and very quickly. Wouldn't hesitate to shop again."

Rating 10/10

"I bought one at MakerFaire in San Francisco when it was a brand new (prototype) project, and I loved it. I live in Winnipeg, and a friend of mine had her bike stolen - fortunately they didn't steal her young daughter's brand new bike - and the family loves to ride together. I couldn't get them a bike, but I COULD send them something fun for their new one. They love it as much as I love mine."

Rating 10/10

"great selection at the best price, order arrived on time and complete"

Rating 8/10

"Order arrived promptly, as described. "

Rating 10/10

"Customer service is great order shipped fast staff are very responsive."

Ratings Calculation Change
Learn about Our Reviews

Share ModernBIKE.com's store rating

ModernBIKE.com is a Merchant Member! Learn more

ModernBIKE.com is a merchant member
ModernBIKE.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,447 merchant members.