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Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1515 E Euclid Ave Des Moines IA 50313
    • Contact: webmaster@modernbike.com
    • Phone: 515-263-2000
    • Customer Support: 515-263-2000
    • Business Hours: 11:00am - 5:30pm Monday - Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.04/10 9.04/10
    Chance of future purchase: Rating 9.93/10 9.93/10
    Shipping & packaging: Rating 9.77/10 9.77/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

456 Customer Reviews

Rating 10/10
5/5
modified review posted

"I ordered one pair "Serfas Tracer Road Bar End Lights". The package arrived safely and promptly. But when I opened the sealed plastic packaging, I found that one of the lights was faulty. I reported this and was sent a replacement immediately."


Rating 10/10
5/5
modified review posted

"Fast turn around...must have been packaged and out the door within 2 hours of my order.

Then free lighting shipping...across country in a day and a half. Only Scotty could have beamed it down faster.

This is my second time ordering. Both times have been quick and correct. What more could you want?
"


Rating 10/10
5/5
modified review posted

" The folks at Modern Bike took great care of me. When my order got jammed up over a backorder, we worked out a good substitute AND they steered me out of a mistake I started with and got me the whole package in a week.
There was one small missing when my package arrived and they cleaned it up with no whining.

Clear Website, Good prices, Good Customer Service, No BS.
Thanks, Folks!
Top Notch!
"


Rating 10/10
5/5
modified review posted

"I was a little worried about purchasing from the site at first but after reading reviews i bit the bullet. It was definitely worth it. Price was $30 less than anywhere else and my order was delivered within 3 days. I will be doing more business with modernbike.com in the future. Thanks!"


Rating 10/10
5/5
modified review posted

" Great! Ordered an expensive Brooks saddle for first time from this store and everything went well. Shipped quickly and everything was in good shape. "


Rating 10/10
5/5
modified review posted

"You like praise, here is some from a first time buyer.
I bought a Longbikes Slipstream recumbent bycycle and needed some extra tubes and a pump. I searched other websites till i found yours.
My experience from you was excellent. Your prices are the same as REI
without the sales tax. You sent me E mails, keeping me informed, and you were promt in the delivery time. If in the future if i need additional things, I will buy from you, and tell other cycleist about your website. Thank you for your excellent service. Jim
"


Rating 10/10
5/5
modified review posted

"Excellent service, prompt delivery"


Rating 10/10
5/5
modified review posted

"Had what I needed at a good price. Fast shipping, nice site."


Rating 10/10
5/5
modified review posted

"The products I wanted were clearly described and at prices lower than I was able to find anywhere else. Shipping charges were decent and the cost did not go up when I added an extra, similar-sized item to the order. Items arrived in record time despite only paying for standard shipping. Neither of my items was likely to break even if shipped w/o a box, but they still came very well padded and packaged. Overall, I am VERY impressed with ModernBIKE.com and I will definitely go here first when looking for parts for my bike in the future!"


Rating 10/10
5/5
modified review posted

"Thrilled to have found Modernbike.com. I just received my third order from them. All have been super fast!! Amazing selection, great prices, and fast delivery...what more could you ask for. Highly recommend!!"


Rating 10/10
5/5
modified review posted

"This site was awesome to deal with! Great price, customer service and delivery. Will definitely be back. "


Rating 10/10
5/5
modified review posted

"I had an awesome experience shopping with ModernBike.com. I was day late of purchasing a Thule Hitch Rack which they extended the sale for me. My purchase came in at lighting speed. Customer service was attentive and very helpful. I couldn't have had a better experience shopping on the internet. Thanks ModernBike.com! I'll be shopping with you for a long time."


Rating 10/10
5/5
modified review posted

"Very pleased with the items and quick delivery "


Rating 10/10
5/5
modified review posted

"Shipped within 48 hours of getting the order, best price I could find on the internets plus free shipping. Real person responded by email to fix a problem I caused in my order. These guys rock."


Rating 10/10
5/5
modified review posted

"Ordered Straitline De Facto Orange. Never previously heard of the site, just came across as I was looking for the best deal on some Straitline De Factos. ModernBike had the best price out there. Checked Amazon, Jenson USA (I wouldn't recommend Jenson anyway), etc. Theses were $104 with free shipping, ordered them and they were a two day shipping that was insured! Product arrived with everything. I am extremely pleased and will definitely do business with Modern Bike again and check out there store when I go ride out in Des Moines."


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ModernBIKE.com is a merchant member
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