We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > ModernBIKE.com

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • ModernBIKE.com ModernBIKE.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1515 E Euclid Ave Des Moines IA 50313
    • Contact: webmaster@modernbike.com
    • Phone: 515-263-2000
    • Customer Support: 515-263-2000
    • Business Hours: 11:00am - 5:30pm Monday - Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.03/10 8.03/10
    Chance of future purchase: Rating 9.47/10 9.47/10
    Shipping & packaging: Rating 9.54/10 9.54/10
    Customer service: Rating 9.58/10 9.58/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

630 Customer Reviews

Rating 10/10
5/5
2016-08-04

Excellent service

"Great customer service. Keep updated every step of the way so I always knew what step of the process my order was in from start to shipping. "

This review was modified by Cmlaurent on August 04 2016 09:47:55 PM

Rating 8/10
4/5
2016-08-04

Excellent Retailer

"I received my order on 8/4/2016 in a yellow bubble envelope. After I removed 3 chainrings (2 53T and 1 39T) out of the envelope, I felt a big relief because they are in good shape. Another thing is I wish I should have looked at the picture of Sugino outer chainring 53T more closely before I placed my order to replace my Shimano Ultegra 6500 outer chainring. The reason is the Sugino 130BCD 53T does not have chain catcher pin and it does not have 6 rivets (3 pairs) on the chainring like that of Shimano Ultegra 6500, either. However, it does fit on Shimano Ultegra FC-6500 but I have not taken my bike out for a test ride yet."


Rating 10/10
5/5
2016-08-04

Awesome!!!!!

" Good products great prices and speedy delivery ."


Rating 10/10
5/5
2016-07-29

Great selection and they get your stuff out quickly

"Lots of good stuff and I really appreciate how quickly they ship the orders. Even with standard shipping you get your stuff real fast. "


Rating 10/10
5/5
2016-07-23

Back on the trike again !!!!

"Thank you, thank you. this was the only place I could find the third tube that I needed for my vintage Schwinn adult trike. I was luckly to find the three new tires;Only to find out I could only find two tubes. The time was short and before I knew it the tube was here for me. The bike looks great and I am sooooo happy. Jean Brant"


Rating 10/10
5/5
2016-07-18

Awesome!

"Really happy shopping from ModernBike. Great service and awesome product! Shipping was quick!"

This review was modified by eddy604eng on July 18 2016 03:52:26 PM

No Avatar

Polk City FL
Rating 10/10
5/5
2016-07-10

F A S T and Correct!

"Unheard of anymore... until NOW! Great job ModernBIKE.com! It took 1 email, before ordering, just to confirm product was correct. Product was exactly what I ordered - which was screwed up months ago by another "BMX-specific" webseller . "

This review was modified by cb3bmx on July 10 2016 05:46:16 AM

Rating 10/10
5/5
2016-07-07

Easy Shopping Experience from ModernBike

"Got a great price on a Topeak bag, and it came 2 days earlier than expected."

This review was modified by BoomPower on July 07 2016 07:16:04 PM

Rating 10/10
5/5
2016-07-07

100% Professional and great to deal with.

"Not one hassel. I needed the saddle and down stem over nighted for work the next day. Andy was a pleasure to chat with and we got things along the way and every corresponding part I needed with Andy's professional tips and good sense of judgment. Got items on time, and to work the next day. The parts and everything are s brand new as they come. Thanks to the team who made it possible."


Rating 10/10
5/5
2016-07-03

"Steadyrack is a great product and great way to store your bikes safely out if the way yet easy to get. "

This review was modified by Fdschwab on July 03 2016 03:22:18 PM

Rating 10/10
5/5
2016-06-24

Absolutely perfect! Exactly what I ordered and at a fantastic price!

"I was a little skeptical, at first when I ordered from Modern Bike. I'd never heard of them, but they did have rave reviews and great prices.

I'd been looking for a specific bag for my bicycle to fit a rack I bought at a local bike shop (where I'd prefer to shop). The bags at the shop were all about twice the price as the one I found on Modern Bike.

The item I ordered is perfect, exactly what I was looking for and I got it very quickly too!
Even though I prefer to support my local bike shop, I can definitely see me ordering from them again on pricier items.
"

This review was modified by therollingrook on June 24 2016 08:20:05 AM

Rating 10/10
5/5
2016-06-18

Great mirror, Great price, Great service

"I was drawn in by their good product(D+D Overlaid mirror) and price. When I discovered that the order was incomplete they took care of it quickly and efficiently , as soon as I advised them of the problem. That's important to me."

This review was modified by gorirwill on June 18 2016 12:36:03 PM

Rating 10/10
5/5
2016-06-18

Price Speed Accuracy

"Pros
Arrived earlier then anticipated.
Was discounted below other vendors.
Exactly as described.
"

This review was modified by ZamBigger on June 18 2016 09:46:00 AM

Rating 10/10
5/5
2016-06-17

Amazing service!

"Placed the order on Wednesday June 15 at 4:00pm received the order on Friday June 17 at 3:00pm."

This review was modified by BrianS516 on June 17 2016 04:06:40 PM

Rating 10/10
5/5
2016-06-17

An enlightening experience (OK, i am not so good at catchy titles.)

"I ordered a Cygolite Expilion light. I got the best price and the shipping was free and very prompt. I could not ask for more."

This review was modified by Houckster on September 15 2016 10:46:01 AM

Ratings Calculation Change
Learn about Our Reviews

Share ModernBIKE.com's store rating

ModernBIKE.com is a Merchant Member! Learn more

ModernBIKE.com is a merchant member
ModernBIKE.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,632 merchant members.