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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1515 E Euclid Ave Des Moines IA 50313
    • Contact: webmaster@modernbike.com
    • Phone: 515-263-2000
    • Customer Support: 515-263-2000
    • Business Hours: 11:00am - 5:30pm Monday - Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.83/10 8.83/10
    Chance of future purchase: Rating 9.92/10 9.92/10
    Shipping & packaging: Rating 9.75/10 9.75/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

448 Customer Reviews

Rating 10/10
5/5
modified review posted

"ModernBike, great pricing and fast shipping. Great online retailer. Order with confidence, you won't be sorry. I have placed multiple orders with them and could not be happier. "


Rating 10/10
5/5
modified review posted

"I received exactly what I ordered in good condition. Shipping, though not free, it was reasonable and quicker than I get when it is free. Great selection. What more could I ask for?"


Rating 10/10
5/5
modified review posted

"The most competitive prices around, a great selection of products, quick ship. Really, there's nothing but positive comments from my shopping experience. Will definitely consider when purchasing bike products in the future!"


Rating 10/10
5/5
modified review posted

"I needed a quality bicycle work stand for my family's growing collection of mountain and road bikes. ModernBike came to the rescue! I called their order number to make sure that the Park PCS-10 was in stock and to check the current pricing. The sale price had just expired, but they went above and beyond my expectations to make sure that I received the sale pricing and of course "free shipping". I placed the order and couldn't believe my good fortune when it arrived the next day here on the east coast! ModernBike is definitely a 5 STAR, high-quality distributor that is on my computer's favorites list and my cell phone speed dial! Thanks for the great service and super fast delivery!!!!!"


Rating 10/10
5/5
modified review posted

"This may be my new favorite bike store! They were well priced, located in the middle of the country--I'm a little biased towards the Midwest--for fast shipping, and the packaging was just right; no crazy bubble wrap or plastic or Styrofoam. Thanks again!"


Rating 10/10
5/5
modified review posted

"Great work, the backpack came super fast and was exactly what I ordered. Very happy and would definitely order again!"


Rating 10/10
5/5
modified review posted

"Great price, quick shipment. Received order, in NY, in 2 days . The item price and shipping was the lowest around. All totaled, I couldn't even get it cheaper, locally. "


Rating 10/10
5/5
modified review posted

"I ordered one pair "Serfas Tracer Road Bar End Lights". The package arrived safely and promptly. But when I opened the sealed plastic packaging, I found that one of the lights was faulty. I reported this and was sent a replacement immediately."


Rating 10/10
5/5
modified review posted

"Fast turn around...must have been packaged and out the door within 2 hours of my order.

Then free lighting shipping...across country in a day and a half. Only Scotty could have beamed it down faster.

This is my second time ordering. Both times have been quick and correct. What more could you want?
"


Rating 10/10
5/5
modified review posted

" The folks at Modern Bike took great care of me. When my order got jammed up over a backorder, we worked out a good substitute AND they steered me out of a mistake I started with and got me the whole package in a week.
There was one small missing when my package arrived and they cleaned it up with no whining.

Clear Website, Good prices, Good Customer Service, No BS.
Thanks, Folks!
Top Notch!
"


Rating 10/10
5/5
modified review posted

"I was a little worried about purchasing from the site at first but after reading reviews i bit the bullet. It was definitely worth it. Price was $30 less than anywhere else and my order was delivered within 3 days. I will be doing more business with modernbike.com in the future. Thanks!"


Rating 10/10
5/5
modified review posted

" Great! Ordered an expensive Brooks saddle for first time from this store and everything went well. Shipped quickly and everything was in good shape. "


Rating 10/10
5/5
modified review posted

"You like praise, here is some from a first time buyer.
I bought a Longbikes Slipstream recumbent bycycle and needed some extra tubes and a pump. I searched other websites till i found yours.
My experience from you was excellent. Your prices are the same as REI
without the sales tax. You sent me E mails, keeping me informed, and you were promt in the delivery time. If in the future if i need additional things, I will buy from you, and tell other cycleist about your website. Thank you for your excellent service. Jim
"


Rating 10/10
5/5
modified review posted

"Excellent service, prompt delivery"


Rating 10/10
5/5
modified review posted

"Had what I needed at a good price. Fast shipping, nice site."


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