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  • ModernBIKE.com ModernBIKE.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2326 Euclid Ave, Des Moines, IA
    • Contact: webmaster@modernbike.com
    • Phone: 515-263-2000
    • Customer Support: 515-263-2000
    • Business Hours: 11:00am - 5:30pm Monday - Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.46/10 8.46/10
    Chance of future purchase: Rating 9.63/10 9.63/10
    Shipping & packaging: Rating 9.85/10 9.85/10
    Customer service: Rating 9.55/10 9.55/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

634 Customer Reviews

Rating 10/10
5/5
2016-08-19

Great Service--On My Go-To List

"Excellent prices, great selection...particularly of Campy parts and components, fast delivery."


Rating 10/10
5/5
2016-08-18

Order arrived FAST, no complaints

"Unlike some other online retailers, Modern Bike had exactly what I wanted at a good price and delivered it quickly.

Compared to said "other online retailers," this order was wonderfully boring, and Modern Bike did exactly as a good business should do. I'll order again from them without hesitation.
"


Rating 10/10
5/5
2016-08-18

Maximum Satisfaction

"My Arkel front rack was delivered so fast I was shocked. Got to speak with a guy at the store. Awesome dude! Will heartily recommend buying from ModernBike to everyone!!"


cyclingmike's Avatar

Ann Arbor, MI
Rating 10/10
5/5
2016-08-09

Get Your Ride Modernized

"Prompt response, concise descriptions, fast shipping, and great prices! You could not ask for anything more from an internet supplier, unless they could install the parts through the virtual world, well were not there yet!"


Rating 10/10
5/5
2016-08-04

Excellent service

"Great customer service. Keep updated every step of the way so I always knew what step of the process my order was in from start to shipping. "

This review was modified by Cmlaurent on August 04 2016 09:47:55 PM

Rating 8/10
4/5
2016-08-04

Excellent Retailer

"I received my order on 8/4/2016 in a yellow bubble envelope. After I removed 3 chainrings (2 53T and 1 39T) out of the envelope, I felt a big relief because they are in good shape. Another thing is I wish I should have looked at the picture of Sugino outer chainring 53T more closely before I placed my order to replace my Shimano Ultegra 6500 outer chainring. The reason is the Sugino 130BCD 53T does not have chain catcher pin and it does not have 6 rivets (3 pairs) on the chainring like that of Shimano Ultegra 6500, either. However, it does fit on Shimano Ultegra FC-6500 but I have not taken my bike out for a test ride yet."


Rating 10/10
5/5
2016-08-04

Awesome!!!!!

" Good products great prices and speedy delivery ."


Rating 10/10
5/5
2016-07-29

Great selection and they get your stuff out quickly

"Lots of good stuff and I really appreciate how quickly they ship the orders. Even with standard shipping you get your stuff real fast. "


Rating 10/10
5/5
2016-07-23

Back on the trike again !!!!

"Thank you, thank you. this was the only place I could find the third tube that I needed for my vintage Schwinn adult trike. I was luckly to find the three new tires;Only to find out I could only find two tubes. The time was short and before I knew it the tube was here for me. The bike looks great and I am sooooo happy. Jean Brant"


Rating 10/10
5/5
2016-07-18

Awesome!

"Really happy shopping from ModernBike. Great service and awesome product! Shipping was quick!"

This review was modified by eddy604eng on July 18 2016 03:52:26 PM

No Avatar

Polk City FL
Rating 10/10
5/5
2016-07-10

F A S T and Correct!

"Unheard of anymore... until NOW! Great job ModernBIKE.com! It took 1 email, before ordering, just to confirm product was correct. Product was exactly what I ordered - which was screwed up months ago by another "BMX-specific" webseller . "

This review was modified by cb3bmx on July 10 2016 05:46:16 AM

Rating 10/10
5/5
2016-07-07

Easy Shopping Experience from ModernBike

"Got a great price on a Topeak bag, and it came 2 days earlier than expected."

This review was modified by BoomPower on July 07 2016 07:16:04 PM

Rating 10/10
5/5
2016-07-07

100% Professional and great to deal with.

"Not one hassel. I needed the saddle and down stem over nighted for work the next day. Andy was a pleasure to chat with and we got things along the way and every corresponding part I needed with Andy's professional tips and good sense of judgment. Got items on time, and to work the next day. The parts and everything are s brand new as they come. Thanks to the team who made it possible."


Rating 10/10
5/5
2016-07-03

"Steadyrack is a great product and great way to store your bikes safely out if the way yet easy to get. "

This review was modified by Fdschwab on July 03 2016 03:22:18 PM

Rating 10/10
5/5
2016-06-24

Absolutely perfect! Exactly what I ordered and at a fantastic price!

"I was a little skeptical, at first when I ordered from Modern Bike. I'd never heard of them, but they did have rave reviews and great prices.

I'd been looking for a specific bag for my bicycle to fit a rack I bought at a local bike shop (where I'd prefer to shop). The bags at the shop were all about twice the price as the one I found on Modern Bike.

The item I ordered is perfect, exactly what I was looking for and I got it very quickly too!
Even though I prefer to support my local bike shop, I can definitely see me ordering from them again on pricier items.
"

This review was modified by therollingrook on June 24 2016 08:20:05 AM

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