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Stores > ModernBIKE.com

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Store InformationStore Info
Full Rating Profile
  • ModernBIKE.com ModernBIKE.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1515 E Euclid Ave Des Moines IA 50313
    • Contact: webmaster@modernbike.com
    • Phone: 515-263-2000
    • Customer Support: 515-263-2000
    • Business Hours: 11:00am - 5:30pm Monday - Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.56/10 8.56/10
    Chance of future purchase: Rating 8.96/10 8.96/10
    Shipping & packaging: Rating 9.10/10 9.10/10
    Customer service: Rating 9.44/10 9.44/10
    Return/Replacement policy: Rating 9.17/10 9.17/10

What is this?

588 Customer Reviews

Rating 10/10

"The parts that I ordered were a little slow in coming but when they arrived everything worked as expected. I can recommend ModernBIKE for parts and service."

Rating 10/10

"This is my go to place for my bicycling needs!"

Rating 10/10

"Great Prices, Great service from ModernBike.com"

Rating 10/10

"Low price, fast shipping and good packaging! Parts did exactly what they were supposed to do. No complaints."

Rating 10/10

"Ordered a Surely Jethro Tule 15mm Socket/Bottle Opener. The wrench was delivered in a very timely matter and the shipping was free. My only complaint was that the wrench had some excess material around the socket opening and would not fit on a 15mm axel nut. I had to take a file to it to make it work, no big deal but not something you would expect from a $25.00 tool."

Rating 10/10

"Wow! I bought my bike light yesterday and it already arrived today!! From Iowa to California!! Impressed!! Best price around and it arrived in perfect condition! I loved the tracking number they gave me, as well. Will definitely buy from them in the near future! :-) bravo!"

Rating 10/10

"ModernBIKE.com were a pleasure to deal with. They have at great range of products at very competitive prices. Through fantastic communication with their customer service representative Andy I was able to arrange a payment exception for my international credit card as well as delivery to a postage forwarding service. Couldn't recommend them highly enough!"

Rating 10/10

"The package arrived on time. Securely packaged. The company provided excellent customer service. When there was a problem with my order because of an entry error on my part, they emailed me to clarify. I was able to call them and get the situation taken care of and they sent my package out that day. "

Rating 10/10

"Excellent great experience buying"

Rating 10/10

"I purchased a Knog "Blinder 4" headlight from Modern Bike in September 2014, and was very happy with the purchase -- de-lighted, in fact. Then, in late August 2015, the strap broke, and I could no longer secure the headlight to my bicycle's handlebars.

I contacted Modern Bike by email, and asked them to stand behind the manufacturer's warranty (two-years, for this product). Within 24 hours I received a reply from Modern Bike, in which they wrote that of course they would honor the warranty, and that they would send me a replacement light.

My new Knog "Blinder 4" headlight arrived several days later. I'm back on the road, safely.

Rating 10/10

"products were just as described, reasonable pricing & fast shipping"

Rating 10/10

"Couldn't be better! We need more sellers like ModernBIKE!"

Rating 4/10

"Very happy with product and service, Andy was very helpful.


Rating 10/10

"I remember the first time I ordered from ModernBIKE. I was a little hesitant because I had never heard of them before but their prices were great. I decided to give them a try and have not regretted it. Now when I'm looking for something for my bike I look here first. As I said their prices are great and often lower than Amazon. I consider them my not-so L, LBS. My only critique would be the website organization. Hard to explain but often I find myself using Universalcycles.com website to find my options for certain parts, and then I go to ModernBIKE to compare prices."

Rating 10/10

"Fast shipment and delivery, Called phone number listed in contact info and someone actually answered right away!!!! They assured me of shipment and delivery. Good price and Great service "

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ModernBIKE.com is a Merchant Member! Learn more

ModernBIKE.com is a merchant member
ModernBIKE.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,677 merchant members.