We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1515 E Euclid Ave Des Moines IA 50313
    • Contact: webmaster@modernbike.com
    • Phone: 515-263-2000
    • Customer Support: 515-263-2000
    • Business Hours: 11:00am - 5:30pm Monday - Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.04/10 9.04/10
    Chance of future purchase: Rating 9.93/10 9.93/10
    Shipping & packaging: Rating 9.78/10 9.78/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

456 Customer Reviews

Rating 10/10
5/5
modified review posted

"Well packed, lightining fast delivery, best selection of products from other online dealers, all make me return to shop at ModernBike."


Rating 10/10
5/5
modified review posted

"I purchased a Park TM-1 tension meter. The ordering process was simple and efficient. The discounted price for this item was considerably better than the competition. The shipping time was excellent at 3 business days. The meter came in an unopened factory box. The box contained the meter, spoke gage, conversion chart and instructions. The meter is in perfect working order. Modern Bike will be on the top of my
list for online vendors.
"


Rating 10/10
5/5
modified review posted

"I ordered my tire and tube on tuesday and it arrived friday at 2 p.m. excellent service.I live in seattle wa.Prices were great also. I will be getting everything bike related from modern bike."


Rating 10/10
5/5
modified review posted

"Ordered an Abus lock, but it didn't arrive with the mounting bracket and shackle clamp. Turns out that these were not included with this particular model, although Modern Bike's website indicated that they were included. When I called about the omission, Modern Bike quickly realized their error in saying they were included on the website when, in fact, they should not have been. The company has since corrected its website to avoid future misunderstandings. But, and this is the great part, they said it was their error, not mine, and they quickly shipped a bracket and shackle clamp at no cost. Less you think this is no big deal, the two items run over $30 (the lock itself was $109). It's so great to see a company honor its commitments. Modern Bike now has a new customer for life!"


Rating 10/10
5/5
modified review posted

"Modern Bike has great customer service! I had a drop bar bicycle mirror that I bought from Modern Bike drop out of my handlebar on the second ride. I contacted them and they replaced the mirror even though they didn't have to. In my experience that kind of customer service is relatively rare. I will definitely continue to shop at Modern Bike in the future."


Rating 10/10
5/5
modified review posted

"Very quick shipment of order. Order was packaged appropriately and arrived in good condition."


Rating 10/10
5/5
modified review posted

"Very good saddle , excellent pricing , received product within couple of days .
Very pleased with this purchase .
"


Rating 10/10
5/5
modified review posted

"Great Price...! Price Very Competitive...! Great Service...! Product Delivered On Specified Date In Perfect Condition. Would continue to order from Modern Bike.... With USPS number tracking system I was informed exactly when my package would arrive at my home."


Rating 10/10
5/5
modified review posted

"ModernBike, great pricing and fast shipping. Great online retailer. Order with confidence, you won't be sorry. I have placed multiple orders with them and could not be happier. "


Rating 10/10
5/5
modified review posted

"I received exactly what I ordered in good condition. Shipping, though not free, it was reasonable and quicker than I get when it is free. Great selection. What more could I ask for?"


Rating 10/10
5/5
modified review posted

"The most competitive prices around, a great selection of products, quick ship. Really, there's nothing but positive comments from my shopping experience. Will definitely consider when purchasing bike products in the future!"


Rating 10/10
5/5
modified review posted

"I needed a quality bicycle work stand for my family's growing collection of mountain and road bikes. ModernBike came to the rescue! I called their order number to make sure that the Park PCS-10 was in stock and to check the current pricing. The sale price had just expired, but they went above and beyond my expectations to make sure that I received the sale pricing and of course "free shipping". I placed the order and couldn't believe my good fortune when it arrived the next day here on the east coast! ModernBike is definitely a 5 STAR, high-quality distributor that is on my computer's favorites list and my cell phone speed dial! Thanks for the great service and super fast delivery!!!!!"


Rating 10/10
5/5
modified review posted

"This may be my new favorite bike store! They were well priced, located in the middle of the country--I'm a little biased towards the Midwest--for fast shipping, and the packaging was just right; no crazy bubble wrap or plastic or Styrofoam. Thanks again!"


Rating 10/10
5/5
modified review posted

"Great work, the backpack came super fast and was exactly what I ordered. Very happy and would definitely order again!"


Rating 10/10
5/5
modified review posted

"Great price, quick shipment. Received order, in NY, in 2 days . The item price and shipping was the lowest around. All totaled, I couldn't even get it cheaper, locally. "


ModernBIKE.com is a Merchant Member! Learn more

ModernBIKE.com is a merchant member
ModernBIKE.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,865 merchant members.