We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • ModernBIKE.com ModernBIKE.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1515 E Euclid Ave Des Moines IA 50313
    • Contact: webmaster@modernbike.com
    • Phone: 515-263-2000
    • Customer Support: 515-263-2000
    • Business Hours: 11:00am - 5:30pm Monday - Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.85/10 8.85/10
    Chance of future purchase: Rating 9.41/10 9.41/10
    Shipping & packaging: Rating 9.60/10 9.60/10
    Customer service: Rating 9.58/10 9.58/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

558 Customer Reviews

Rating 10/10
5/5

"use modernbike.com twice in May for small parts for my 2011 Trek and very satisfied with price :)) and customer service, which replied to my shiiping changes requiest in 15 minutes. great job."


Rating 6/10
3/5

"The bike seat shipped in 4 days via USPS, versus the 2 days that Modern Bike said it would ship in. While that IS a problem with the USPS, I would advise switching to UPS shipping instead of USPS."


Rating 10/10
5/5

"Seat is very comfortable. Shipping was fast. Price was right. What more can I say?"


Rating 10/10
5/5

"Great service! really helpful even though I live outside the US! Definitely use these people again.. Totally recommend!!!!! Kris from Japan."


Rating 10/10
5/5

"Very good experience! They had what I was looking for (replacement parts for Sidi shoes) at a very good price (including shipping, best on google shopping). Shipping was very quick, quicker than I expected for the price. Quality ... spot on."


Rating 10/10
5/5

"More than satisfied with my Axiom Fondo H20 Seat Bag.. Awesome bag and fits perfect under the saddle of my Fuji bike, plus I can now carry 3 water bottles when I pedal... Thanks again Modern Bike "


Rating 10/10
5/5

"I ordered 2 items and needed expedited shipping.
They took care of it easily and it was delivered as promised at a very reasonable rate.
Will definitely order from here again.
Great product, great customer service.
"


Rating 10/10
5/5

"Package arrived on time. Package was damaged, however, contents were undamaged. "


Rating 10/10
5/5

"The gentleman on the order desk was very helpful and knowledgeable.
My good came in on time and packaged well.
"


Rating 10/10
5/5

"Very happy w/ the wheels I ordered which arrived quickly. The wheels needed a bit of truing but nothing too bad that I couldn't take care of (but I'm an experienced mechanic too)."


Rating 10/10
5/5

"Great service. Well priced and got to my location super fast. I'm military and they went above and beyond to get it to me. Will definitely buy from modern bike again"


Rating 10/10
5/5

"Fantastic service. I ordered Tuesday night and was promised three day shipping and my wheels arrived in perfect condition three days later. "


Rating 10/10
5/5

"Product arrived in three days, packaged very nicely, I received exactly what I wanted."


Rating 8/10
4/5

"Very smooth process. Found what I wanted at the best price. Placed the order, and voila, my new rims arrived.
Very nice. Thanks
"


Rating 10/10
5/5

"Prompt delivery and item in great condition and exactly as described. "


Ratings Calculation Change


Share ModernBIKE.com's store rating

ModernBIKE.com is a Merchant Member! Learn more

ModernBIKE.com is a merchant member
ModernBIKE.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,713 merchant members.