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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 3253 Walden Ave., Depew, New York
    • Contact: service@midnightbox.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: 9:00am - 4:00pm Mon-Fri Closed Saturday & Sunday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 2.83/10 2.83/10
    Shipping & packaging: Rating 1.49/10 1.49/10
    Customer service: Rating 2.50/10 2.50/10
    Return/Replacement policy: Rating 2.22/10 2.22/10

4,442 Customer Reviews

Rating 2/10
1/5
modified review posted

"I still have yet to receive the product"

modified review Rep reply posted Aug-05-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feed back, you will be emailed shortly.”


Rating 2/10
1/5
modified review posted

"its been over two months since I have ordered something and still have not received it. I would order many more things but if I don't get them in a timely manner then why should I continue to order from your company"

modified review Rep reply posted Aug-05-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feed back, you will be emailed shortly.”


Rating 2/10
1/5
modified review posted

"I had to contact them to "remind" them of my order over a month past the initial order and it was was finally shipped from New York just shy of two months and I am still waiting for it to be delivered as of today. This is not the first time this has happened to me with this company. I can not continue to use this company anymore. In the past I have received fake items (a watch that just had the hands painted on), items 3 months after ordering (I understand if it comes from China [which is not mentioned], it will take longer, but the order isn't even shipped for a month sometimes). Whiles the deals are great and I have had good experiences in the past with midnightbox, I don't think it's worth the hassle on every other order. "

modified review Rep reply posted Aug-05-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feed back, you will be emailed shortly.”


Rating 8/10
4/5
modified review posted

"I ordered my item over 7 weeks ago and it is still not here.
Come on man,,,,,,,,,,,,,Midnightbox. Made it right. Thank you
I would change my stars to 4 but there is no way to revise
"

modified review Rep reply posted Aug-05-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feed back, I am glad we could get everything figured out for you!”


Rating 10/10
5/5
modified review posted

"The product arrived in excellent condition. It was on time and the product was exactly as described. The product itself was well made and met or exceeded my expectations. I would highly recommend this seller.

Thanks

PEF
"

modified review Rep reply posted Aug-05-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback! It is greatly appreciated!!”


Rating 4/10
2/5
modified review posted

"have yet to receive item ordered over a month ago..."

modified review Rep reply posted Aug-05-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feed back, you will be emailed shortly.”


Rating 10/10
5/5
modified review posted

"Organizer good quality, perfect fit"


Rating 2/10
1/5
modified review posted

"1- it took nearly 2 months for the order to ship.
2- after it 'shipped' the tracking number was not available for over a week.
3- it arrived, finally, in a thin bag that provided no protection.
4- when I opened the package one of the docks had a cable, the other did not. It was my understanding that I purchased 2 identicle items.
5- I reached out to midnightinthebox.com after over a month had passed to check the status of the order and they pretty much told me that they didn't care.

I'll never order from you again. I'll be asking for you to send the rest of my items or for a refund.
"

modified review Rep reply posted Aug-05-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feed back, you will be emailed shortly.”


Rating 10/10
5/5
modified review posted

"I received what I order and it is working great.
The shipping was a little long dew to July 4th weekend but nothing I or they could control. It was great service, looking forward to other purchases as needed. Thanks
"

modified review Rep reply posted Aug-05-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback! It is greatly appreciated!!”


Rating 2/10
1/5
modified review posted

"Shipping is horrible. Have not received items that was ordered well over a month ago. No satisfaction when contacted.
Will not be purchasing from this company again.
BUYER BEWARE!!!!!!!
"

modified review Rep reply posted Aug-05-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feed back, you will be emailed shortly.”


Rating 8/10
4/5
modified review posted

"Good online retailer, good prices."

modified review Rep reply posted Aug-05-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback!! It is greatly appreciated!!”


Rating 10/10
5/5
modified review posted

"Very satisfied with the product I ordered. Delivery took sometime, however, they said delivery would take some time.
"

modified review Rep reply posted Aug-05-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, It is greatly appreciated!!!”


Rating 2/10
1/5
modified review posted

"The order was placed 6/18 and today is 8/2 and I still do not have the items. Only when asked did they admit that their vendor was having problems, and then only offered a paltry 5% off on my next purchase, like there will be a next purchase. My second email to them was completely ignored. Tracking shows that the item is finally enroute, but MidnightBox does business with some really poor vendors."

modified review Rep reply posted Aug-05-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feed back, you will be emailed shortly.”


Rating 2/10
1/5
modified review posted

"I still have not received the order. The status says shipped with a tracking code. I tracked it UPS says it is still at the shipping warehouse."

modified review Rep reply posted Aug-01-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, you will be emailed shortly.”


Rating 2/10
1/5
modified review posted

" This company doesnt deserve the 1 star. "

modified review Rep reply posted Jul-31-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback. You will be emailed shortly.”


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