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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 3253 Walden Ave., Depew, New York
    • Contact: service@midnightbox.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: 9:00am - 4:00pm Mon-Fri Closed Saturday & Sunday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.92/10 6.92/10
    Chance of future purchase: Rating 2.24/10 2.24/10
    Shipping & packaging: Rating 1.17/10 1.17/10
    Customer service: Rating 2.04/10 2.04/10
    Return/Replacement policy: Rating 1.33/10 1.33/10

4,438 Customer Reviews

Rating 10/10
5/5
modified review posted

"The product arrived in excellent condition. It was on time and the product was exactly as described. The product itself was well made and met or exceeded my expectations. I would highly recommend this seller.

Thanks

PEF
"

modified review Rep reply posted Aug-05-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback! It is greatly appreciated!!”


Rating 4/10
2/5
modified review posted

"have yet to receive item ordered over a month ago..."

modified review Rep reply posted Aug-05-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feed back, you will be emailed shortly.”


Rating 10/10
5/5
modified review posted

"Organizer good quality, perfect fit"


Rating 2/10
1/5
modified review posted

"1- it took nearly 2 months for the order to ship.
2- after it 'shipped' the tracking number was not available for over a week.
3- it arrived, finally, in a thin bag that provided no protection.
4- when I opened the package one of the docks had a cable, the other did not. It was my understanding that I purchased 2 identicle items.
5- I reached out to midnightinthebox.com after over a month had passed to check the status of the order and they pretty much told me that they didn't care.

I'll never order from you again. I'll be asking for you to send the rest of my items or for a refund.
"

modified review Rep reply posted Aug-05-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feed back, you will be emailed shortly.”


Rating 10/10
5/5
modified review posted

"I received what I order and it is working great.
The shipping was a little long dew to July 4th weekend but nothing I or they could control. It was great service, looking forward to other purchases as needed. Thanks
"

modified review Rep reply posted Aug-05-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback! It is greatly appreciated!!”


Rating 2/10
1/5
modified review posted

"Shipping is horrible. Have not received items that was ordered well over a month ago. No satisfaction when contacted.
Will not be purchasing from this company again.
BUYER BEWARE!!!!!!!
"

modified review Rep reply posted Aug-05-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feed back, you will be emailed shortly.”


Rating 8/10
4/5
modified review posted

"Good online retailer, good prices."

modified review Rep reply posted Aug-05-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback!! It is greatly appreciated!!”


Rating 10/10
5/5
modified review posted

"Very satisfied with the product I ordered. Delivery took sometime, however, they said delivery would take some time.
"

modified review Rep reply posted Aug-05-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, It is greatly appreciated!!!”


Rating 2/10
1/5
modified review posted

"The order was placed 6/18 and today is 8/2 and I still do not have the items. Only when asked did they admit that their vendor was having problems, and then only offered a paltry 5% off on my next purchase, like there will be a next purchase. My second email to them was completely ignored. Tracking shows that the item is finally enroute, but MidnightBox does business with some really poor vendors."

modified review Rep reply posted Aug-05-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feed back, you will be emailed shortly.”


Rating 2/10
1/5
modified review posted

"I still have not received the order. The status says shipped with a tracking code. I tracked it UPS says it is still at the shipping warehouse."

modified review Rep reply posted Aug-01-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, you will be emailed shortly.”


Rating 2/10
1/5
modified review posted

" This company doesnt deserve the 1 star. "

modified review Rep reply posted Jul-31-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback. You will be emailed shortly.”


Rating 10/10
5/5
modified review posted

"It was a great product and fast shipping too."

modified review Rep reply posted Jul-30-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, it is greatly appreciated!!!”


Rating 2/10
1/5
modified review posted

"It has been over 8 weeks since I placed my order and I haven't receive it yet. So iam very reluctant to do business with this company in the future."

modified review Rep reply posted Jul-29-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback. We will email your shortly.”


Rating 2/10
1/5
modified review posted

"I still haven't recieved my order. The worst purchase over the internet I have ever had.

They told me something about their vendor having issues. Still no product, still no refund and a measly 5% off my next purchase. They will never get any more money from me.
"

modified review Rep reply posted Jul-29-2014

MidnightBox, MidnightBox rep has responded

“Thank you for you feedback. You will be emailed shortly.”


Rating 4/10
2/5
modified review posted

"The products seem great but the delivery process is atrocious. I have been waiting to receive my purchase for about a month now. That is ridiculous to wait that long this day and age. Please correct the shipping process with the venders."

modified review Rep reply posted Jul-29-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, we will email you shortly.”


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