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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 3.39/10 4,190 reviews

    3.39 / 100
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    MidnightBox is a merchant member
    MidnightBox participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,874 merchant members.
  • MidnightBox contact information

    • Address: 3253 Walden Ave., Depew, New York
    • Contact: service@midnightbox.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: 9:00am - 4:00pm Mon-Fri Closed Saturday & Sunday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 6.82/10 6.82/10
    Chance of future purchase: Rating 2.99/10 2.99/10
    Shipping & packaging: Rating 1.96/10 1.96/10
    Customer service: Rating 2.41/10 2.41/10
    Return/Replacement policy: Rating 2.58/10 2.58/10

All 4,201 Customer Reviews

Rating 8/10
4/5
modified review posted

"It takes FOREVER for orders to be fullfilled sometimes. Price is great, but I just need to keep in mind that if I'm buying something from MB, I might not be alive any more by the time it gets to me."




Rating 10/10
5/5
modified review posted

"Great price, great service!"


Rating 8/10
4/5
modified review posted

"A month later, it still hasn't arrived. Unless it's there now while i'm still at work. But this is to be expected because the shipping said 3-5 weeks. The products are of good quality and are inexpensive! Good service as well."


Rating 6/10
3/5
modified review posted

"no problems with what i ordered, took 4 weeks to get it though. everything came straight from china. didn't receive notice of my item shipping until it was state side."


Rating 8/10
4/5
modified review posted

"came in 2-3 weeks, product was decent, 3.5 out of 5"


Rating 2/10
1/5
modified review posted

"I didn't know how to make the remote work, so when I attempted to open it up I broke it. "


Rating 2/10
1/5
modified review posted

"Received wrong item and shipped short! Sent THREE emails, and no response!
WILL NEVER BUY AGAIN FROM THIS RIP OFF COMPANY
"


Rating 2/10
1/5
modified review posted

"It's been over 2 months since I bought an HDMI switch from midnight box. I've emailed Midnightbox multiple times. They've ignored my Emails and I still don't have my product. Do not purchase from this company."


Rating 2/10
1/5
modified review posted

"I'll never buy from MidnightBox again. I did read the fine print and realized that my order would not ship for 7-9 days AFTER the sale of the item was over (3 days) but it still took 23 days for my item to arrive. I could have just gone to the store in town for what I purchased from them and cut out the wait time. "


Rating 10/10
5/5
modified review posted

"Received my order quickly. "


Rating 6/10
3/5
modified review posted

"i am still waiting for product. no confirmation of it or tracking.
I wanted to give to my mother for her birthday which was end of March.
"


Rating 4/10
2/5
modified review posted

"Have not received item yet"


Rating 2/10
1/5
modified review posted

"I placed an order on 3/10/14 with an expected delivery date of 7-15 days. After 20 days, I emailed MidnightBox to inquire about the status of my order (there's no contact phone number). I did not hear back from them. I sent them a follow-up email and still have not heard back from them. I will be contacting my credit card company to dispute the charge."


Rating 10/10
5/5
modified review posted

"Received order in a timely manner and was as described. "


Rating 8/10
4/5
modified review posted

"I like what I bought so far"