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posted Jan-30-2012 “We have looked into your order and have notice you placed the order on 1/21/12 which was during the weekend. As stated on our website the processing time will take 24 to 48 hours, excluded weekend. Your order was processed on the 1/23/12 and shipped out for you on the 1/24/12, and the tracking number was emailed to you on the 1/25/12. We apologize that we missed your call at the first time, but we found that our customer service had helped you and provided you the tracking number. Please note our office hour is five days a week, from 8:30 AM to 5:30 PM pacific standard time. Thank you for you feedback.
Meritline.com Customer Service”
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posted Jan-30-2012 
posted Jan-27-2012 
![Share](javascript:share_rating({"review_body":"I\u0027ve dealth with Meritline for several years and always been pleased with their service. A recent problem, however, was the first opportunity I had to evaluate their Service After the Sale. <br>Part of a recent order was to be shipped from China, and was to arrive in 2-3 weeks. A couple of days after the 3 weeks I emailed them to let them know that it had not arrived yet. I got a reply from their customer service department within 24 hours asking me to confirm my shipping address, and a followup email within a day asking if I wanted a refund or replacement of the item. <br><br>I was very impressed with Meritline\u0027s promptness, pleasantness, and fairness. I would recommend them to a friend!","link":"http:\/\/www.resellerratings.com\/store\/MeritLine\/comment\/1208263#comment1208263","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MeritLine.jpg","store_name":"MeritLine.com","username":"marjan-181","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am very pleased with Meritline\u0027s service and their products.I recently bought a Microphone to use with my Google call phone. It was delivered promptly, but would not function. whe I advised Meritline of the problem, they immediately offered me a replacement at no cost. It just arrived and is fully functional. ","link":"http:\/\/www.resellerratings.com\/store\/MeritLine\/comment\/1201007#comment1201007","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MeritLine.jpg","store_name":"MeritLine.com","username":"sherrilljwright","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Terrible! No shipping for four days, no replies to emails, phone is never answered. The tracking number provided cannot be tracked because I have no idea what company it is (probably not any) - definitely not any of the common USA carriers - despite the promise that the shipment will be from \u0022USA Warehouse\u0022. ","link":"http:\/\/www.resellerratings.com\/store\/MeritLine\/comment\/1191567#comment1191567","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MeritLine.jpg","store_name":"MeritLine.com","username":"dklondt","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Fast service and item arrived as described.","link":"http:\/\/www.resellerratings.com\/store\/MeritLine\/comment\/1189845#comment1189845","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MeritLine.jpg","store_name":"MeritLine.com","username":"bethdiek","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I received my package in days, and I was ready to go! I was a little disappointed that the adapter wasn\u0027t plug and play. However, I followed the very simple directions, and I had the computer on the network in minutes. I would definitely recommend this adapter.","link":"http:\/\/www.resellerratings.com\/store\/MeritLine\/comment\/1176785#comment1176785","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MeritLine.jpg","store_name":"MeritLine.com","username":"Hasseg","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great as always. Items received on time and as advertised","link":"http:\/\/www.resellerratings.com\/store\/MeritLine\/comment\/1176723#comment1176723","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MeritLine.jpg","store_name":"MeritLine.com","username":"DCloer","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"MeritLine continues to deliver decent quality products at rock bottom prices. Someone is a fool to pay 20.00 for a HDMI cable when you get 3 for six bucks! Excellent quality. This is just one example of many that I\u0027ve had such great luck with MeritLine. Can\u0027t recommend them enough!!","link":"http:\/\/www.resellerratings.com\/store\/MeritLine\/comment\/1155339#comment1155339","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MeritLine.jpg","store_name":"MeritLine.com","username":"toddg2","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent value for products purchased, but miserably long shipping time(2 full weeks). In perspective, an order placed with a company in Hong Kong on the same day was delivered before this order. Change shippers!","link":"http:\/\/www.resellerratings.com\/store\/MeritLine\/comment\/1152291#comment1152291","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MeritLine.jpg","store_name":"MeritLine.com","username":"LeonZ","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Meritline.com is a very good online retailer. Random searches for quality products and recordable media often point me to Meritline.com. They deliver their products without delay. They have well informed customer service agents. I will continue to recommend them to my friends and IT staff. Meritline.com is my first choice for low price, quality products and reliable service.","link":"http:\/\/www.resellerratings.com\/store\/MeritLine\/comment\/1151647#comment1151647","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MeritLine.jpg","store_name":"MeritLine.com","username":"Stanpowell","rating":"5"}, "single");){kind=link}
"Excellent pricing, good variety of items. The survey is poorly though out though as it should have the order number and date for the item. The order/invoice number I used was made up and the date was guessed at. The item purchased was a Skyline wireless mouse which has been working fine so far- tho usage has been limited."