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"Based on my initial order, I ordered a 5 pack of LED Flashlight 248-325-001. Only 2 of the 5 items worked due to various manufacturing defects. I sent the 3 defective items back via a RMA (at my cost ~ 1/4 of the original cost). Today I received the replacements and they were also all defective. I've asked for a refund for the 3 defective items, but I'm not holding my breath - nor will I ever order from them again.It's a shame as they have some interesting items..."
"I love Meritline.com. Have been using for at least 2 years with no regrets. Sometimes you get what you pay for but nothing that surprised me. Everything is well worth the discount prices."
"I have ordered items from Meritline probably 40+ times in the last few years. Its offerings are low-priced *and* often include free shipping. 90% of the time the products are an extremely good value. Meritline has been 100% reliable in the ordering process, always ships exactly what I ordered, and seems to always ship within a day or two. I've ordered Ethernet cables, digital weighing scales, paper products, drinking cups, flash drives, cell phone accessories ... you name it. Many are just little "splurge" items, for no more than a couple of dollars. I've ordered $1 items before with free shipping, and I don't even see how they can make money on those -- but I've been happy with them.There are two downsides to ordering from Meritline: (1) some items ship from China, so take a couple of weeks to arrive -- I'm prepared for that, so it's OK. (2) some items are inexpensively made -- I wouldn't say poor quality, but may not have features you might expect. For example, I bought some aluminum water bottles. The bottle quality is fine, but the finish ("paint") isn't permanent enough that the bottle has to be hand-washed, it can't be run through the dishwasher or the colorful finish will eventually wear off. Be sure to read the product detail info before you purchase.All in all, I'd say that I enjoy ordering from Meritline and seeing small goodies showing up in the mail. The prices are very good and the merchant has been 100% reliable. "
"horrific customer service, don't buy from these people if you are in a hurry or expect decent communication. run, don't walk, to newegg. i should have known better. "
"DO NOT BUY FROM HERE!!!Your credit card will be compromised and fraudulent charges will be made. That is a Guarantee!"
"If you want something shipped by mule or ox cart go ahead and use these people. Never been more dissatisfied with a company in all my life. Not recommended to do business with them"
"Ripped me off. Said they shipped a package and I never received it. Checked the USPS tracking # and it was returned to them. Tried to resolve the issue with Meritline and said they would not issue a refund or replacement, despite the tracking # clearly showing that I never received the item. BEWARE!!!"
"WORST ONLINE SHOPPING EXPERIENCE EVER!!!!Purchased wireless refurb keyboard. It arrived promptly, but did not include the USB receiver. Was told 2x before that it would be shipped out at the end of the day, but it wasn't. Was just told today it'll be shipped out. We'll see...Agree with other reviewers - terrible customer service, extremely unorganized. Buyer beware!"
"It took OVER 2 weeks to receive my order of printer ink, which I called about several times to try to figure out what was taking so long. No one answers the phone at the number listed on their website. I tried to track the pkg via the shipping confirmation # they gave me, but that was useless b/c they sent the pkg via 2 different shipping companies, so the one shipping number I had was only 1/2 the story and kept saying the package was sitting in Compton CA for a week and a half. AND WHEN IT DID ARRIVE, IT WAS THE WRONG INK!!!!!!!!!!!!! I now have to go out and buy ink for over $70 b/c I have long run out, have been waiting for this illusive package at my own expense, and am desperate now. Thanks a lot! "
"I purchased black toner for a Dell 3115CN printer, DO NOT PURCHASE! If you expect the same quality of print that you got from the toner cartridges supplied with your printer, you will be VERY diappointed. I purchased this cartridge in May but didn't get it into the printer until January, a month out of warranty. The printing is very light, there is shadow printing in the background. I use my printer for legal documents and the cartridge is worthless for me. This is a terrible printer cartridge!"
"they sent me a broken mouse.then they wanted me to PAY to ship it back so they can replace it.seriously?? I'm not returning it because I don't want it. you shipped me a PRODUCT THAT DOESNT WORK."
"There's only 3 points anyone is interested in in an online review:#1 - good product for the price? Yes#2 - received in a faster than expected average time? Yes (Some Meritline product comes from either the U.S. or the China warehouse, so take that into consideration)#3 - would I order again? YesI've never had to "return" anything. I have had 2 instances (of over 50 purchases) that were broken/DOA on arrival. Once I received a new product immediately and on the other occasion they send a new produce - AND refunded the purchase."
"I've been buying stuff from MeritLine for years and they always deliver as advertised; I've been completely happy with every purchase. They are an excellent source for accessories (like cables, etc.) at a fraction of the price you'd pay anywhere else. Shipping isn't fast, but they're very clear about that on the website (and shipping is often free)."
"Most products seem to be accurately described. Many of the products I like are priced very low with promo discounts."
"I have purchased from meritline.com a few times and have never had any issues. I receive my items in a timely manner. They do ship out with smartpost, which can take a little longer than normal, but that is typical of many online shopping sites today. Products I have received were as expected and worked just fine. Will continue to shop here."
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