We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
memoryx.net

Computer Hardware & Software

 

All Customer Reviews (83)

sort by date, rating, likes

Rating 2/10 1/5
modified review posted Apr-11-2009

" ordered a Luxio 64 GB flash drive on Feb 23.rd for 139.98 USD + 15 USD shipping to Hong Kong.
On Mar 4.th I contacted MemoryTen because the order was still being 'verified' (obviously the product was not in stock).
A same day reply apologized the delay with it was an international order (!!!!) but assured me that it was ready to be shipped same day.
Some days later, the product was actually shipped.
I received the shipment on Mar 23.rd, but inside the box was a Transcend flash drive in stead of the ordered Super Talent drive.

The product page on MemoryTen web site is quite good and comprehensive - lots of information:

- A picture of the drive
- Super Talents product number.
- The dimensions
- Available Colors
- Manufacturer information
- Tech information
- Compatibility
- Note on a supplied leather case

all very specific to the Super Talent Luxio drive (only).

But as MemoryTen didn't have the Super Talent drive in stock, they updated the product page by adding :

'or Transcend depends on the stock availability' - (partly hidden between al the other information which still is 100 % Super Talent specific).

And so they shipped the Transcend.

The Transcend drive is a 'value' product (Transcend's own words), where as The Super Talent product is a high end product, so I was not happy with the replacement. And Transcend I can buy a lot cheaper here in Hong Kong, where as the Super Talent drive is not available here.

I contacted MemoryTen Customer Support a few times, but all they offered me was to return the product at my cost. Then they would refund the 139.98 USD but not the shipping cost. But been cheated once already, I decided not to take the risk of being cheated again. I will try to sell the Transcend product myself.

We mailed back and forth a few times, but without any luck. And when MemoryTen assigned a new person to handle the case, and I had to repeat everything again, I gave up.

IMHO: No doubt, I have been scammed by MemoryTen. My advise: DON’T USE THEM - THEY ARE SCAMMERS.

Regards
Palle Thorstensen
"

modified review posted Apr-17-2009
memoryx's Avatar
memoryx, MemoryTen [memoryx.com] rep has responded

“I can assure you that we are certainly not in the business of scamming anyone. If there is a possibility that we would send a different brand other than what is pictured, we make sure to note it on our web pages. Below I have pasted the link to the page that you had made your order via.

If you open the link you can see where the note on the different brands clearly stated. In addition, we also note the dates on which each web page has been updated. The most recent update for the page you ordered on was 2/09/09. Since you placed your order on the above page on 2/23/09, you can be certain nothing was updated thereafter.

http://memoryx.net/pen64gb.html

Dates of web page updates:
# 011309, 012709, 020909 ”

Rating 10/10 5/5
modified review posted Dec-09-2008

"I was able to find the exact match pair 512 ddr sodimm ram for my Sony Vaio laptop. It was only 19.98! plus only one dollar for shipping. This was the best upgrade ever! This was half the price of the competition. I ordered it Thursday night, they shipped it out on Friday, and I got it Monday (CA to NJ). Thanks Memory Ten! "

Rating 10/10 5/5
modified review posted Jun-05-2008

"Excellent Selections, and Selection Helper. Good cross referenced memory with complete info. Excellent service - you talk to real people. I have been doing business with Memoryx for years and I keep coming back. Thought I'd stop by and drop a note for others.
I am a professional engineer. I am not affiliated with MemoryX. "

Rating 2/10 1/5
modified review posted Feb-10-2008

"WeLoveMacs finally comes clean and removes the BBB logo from their webssite!

I have been trying for almost two years to resolve a problem with WeLoveMacs (this started in 2006).

I bought and was invoiced for a new power adapter for a PowerBook. They sent a scratched-up used/reconditioned unit.

I chose not to make a fuss, but when it failed within the first two months, WeLoveMacs refused a refund because the order was more than 14 days old.

They refused to acknowledge that it was not new, even though it shipped with some funky twoprong cable instead of the stock white Apple cable.

They also refused to acknowledge that Apple sells new gear with a one year warranty.

And they refused to refund my money.

Last week I succeeded in getting the BBB to demand that WeLoveMacs remove the BBB logo from their website. WeLoveMacs has been displaying it for years without ever being accredited or affiliated.

Yahoo! SHopping is finally getting into the act, and I have reached out to Consumer Affairs in California.

All I wanted was a refund for a bait-and-switch move. Now WeLoveMacs is in a heap of trouble.

Crime never pays."

modified review posted Apr-08-2008
memoryx's Avatar
memoryx, MemoryTen [memoryx.com] rep has responded

“Please note that WeLoveMacs is a completely separate company from MemoryTen,Inc. We are MemoryTen,Inc. not WeLoveMacs. ”

Rating 2/10 1/5
modified review posted Feb-03-2008

"They sent wrong shipment two times. I had ordered 2x1GB ECC PC3200 for my dell poweredge 1800 server. The servers were scheduled to be upgraded and i wanted them to bring them up ASAP. I ordered the RAM and the shipment was for wrong part I got PC4200. Poor customer support routed me to the technical support to whom i cannot talk; just mail. They told me to ship the part back at my cost and then they will send the replacement to me. I told them to charge the card again and send me the advance replacement along with shipping label for returning the earlier wrong part. They charged the card; i again got the shipment which was again for the wrong part i got PC4200 instead of PC3200 also i did not get the shipping label which they were supposed to send. So really a bad experience and would not suggest anyone to use them.

Regards,
Sameer.
"

Rating 2/10 1/5
modified review posted Dec-06-2007

"I would strong not suggest doing business with this company. I received an incorrect order and it has been one bad experience trying to get back my refund. Please shy away from doing business with them. They were very professional in collecting my money and selling me the product but completely the opposite in honoring their money back guarantee. It was a wrong product in addition that was sent to me. "

Rating 2/10 1/5
modified review posted Jan-11-2007

"I should've checked resellerrating.com before I made purchase from memoryx.com
Nice informative website is doing his job. luring people who are trying to upgrade their computers. I found and ordered extra memory for old Toshiba A10 laptop. The item has arrived but it was WRONG chip. not kingston PC2100 but some noname elpida PC2700. Surprised, I sent them e-mail. the respond was fast but helpless- "try it". stupid, it supposed to be complementary to the already installed memory. I wouldn't dare to mix different kind of chips in my laptop. that's said: Guys are total rip off, they should go out of bussines, 0, avoid and read resellerrating.com before your buy from someone over the internet."

modified review posted Apr-01-2007
memoryx's Avatar
memoryx, MemoryTen [memoryx.com] rep has responded

“We do not normally sell Kingston Memory. Elpida is the main Japanese manufacturer of DRAM and modules. Kingston is a third party manufacturer which actually purchases chips from Elpida. Elpida is considered higher quality than Kingston memory. We have very high ratings in Bizrate 5000+ and Yahoo Shopping 10, 000+.”

Rating 2/10 1/5
modified review posted Oct-06-2006

"Buyer Beware!!! This company will use competing higher quality products to bait you into buying cheap-inexpensive-inferior products that should cost less. I ordered $1200 worth of what I thought were Kingston memory modules and now I've got dozens of Infineon/Micron/TwinMos pieces of junk. If I would have ordered these "off-brand" pieces, many other companies would have been significantly less expensive. Just watch yourself and read the product descriptions carefully. "

modified review posted Apr-01-2007
memoryx's Avatar
memoryx, MemoryTen [memoryx.com] rep has responded

“We do not normally sell Kingston Memory. Micron is the main USA manufacturer of DRAM and modules and supplies memory to Crucial. Infineon is the main European manufacturer of DRAM and module (formal known as Siemens). Kingston is a third party manufacturer which actually purchases chips from Micron and Infineon. Both Micron and Infineon are considered higher quality than Kingston memory. We have very high ratings in Bizrate 5000+ and Yahoo Shopping 10, 000+.”

Rating 2/10 1/5
modified review posted Jul-13-2006

"I thought that this was a good company to deal with. Ordered two printer memory cards and one was bad, so we sent it back for a replacement. But instead of a replacement they credited the credit card. I called to order a new one and they said that I would get an email to which I needed to send back to them to complete the process. I asked, "why would I need to do that, you have me on the phone now, lets just order the memory now.” The customer service guy hesitated for a few seconds, said nothing and then put me on hold…music plays for minute...then the line went dead. No return phone call or anything. Lousy customer service!!!"

Rating 10/10 5/5
modified review posted Jan-13-2006

"The bad ratings here made me nervous, but these guys shipped me the right (quite hard to find) laptop memory, worked perfectly, and they sent me the shipping information and UPS tracking number within a few days after the order was placed. They are okay in my book!"

modified review This review was modified by Rickengeezer on January 13 2006 04:31:09 PM
 
See all Merchant Members »
wall street journal logo