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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Max Tool
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.50/10 6.50/10
    Chance of future purchase: Rating 1.25/10 1.25/10
    Shipping & packaging: Rating 2.50/10 2.50/10
    Customer service: Rating 0.63/10 0.63/10
    Return/Replacement policy: 0.00/10

391 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"Great price, very fast shipping."


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Verified Customer
Rating 10/10
5/5

"Item shipped and delivered as stated."


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Verified Customer
Rating 10/10
5/5

"Good price, delivery within a week."


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Verified Customer
Rating 10/10
5/5

"Max Tool did every thing right , shipped out as they said, but they have no control over shipping. And they are always issues with shipping and they nhaqve no control over thhat. "


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Verified Customer
Rating 10/10
5/5

"Very competitive price.
quick delivery as stated.
item arrived in new boxed condition
"


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Verified Customer
Rating 8/10
4/5

"I ordered XP 16 HP motor that I received in Quicktime the motor was in amazing shape no dings or dents but the only flaw was that the recoil on the motor was set up for a key start so I am waiting on customer service to get back to me to send the motor back to have the recoil facing the throttle instead of facing away that was shown in the pictureas facing towards the throttle other than that everything is amazing just waiting to get the part or the new motor to fire it up and see how she runs on the go kart."


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Verified Customer
Rating 2/10
1/5

"I have a problem with the drill.. I sent a email and I still haven't heard from anyone of you...I have to pay $30.00 dls to get the drill fixed.I well never get anything from you company.ever again..."


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Verified Customer
Rating 10/10
5/5

"I had been waiting on a local store to get the mower in for a couple of months, so I looked up Honda mowers on line and found your store. I order my mower, which came with free shipping (thank you very much) and received it in 4 business days. Very pleased."


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Verified Customer
Rating 10/10
5/5

"Free shipping and to my door in five days for a lawn mower, fantastic! Great service and a price that can't be beat. "


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Verified Customer
Rating 10/10
5/5

"Delivered on time, the only problem with the Black & Decker NPT318 18V cordless extended reach hedge trimmer is its a little to heavy for a 78 yr old to handle."


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Verified Customer
Rating 10/10
5/5

"Easy to order and identify what I wanted based on how the website breaks down the product. Fast delivery from California here to the midwest and Free!

Great experience overall.
"


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Verified Customer
Rating 10/10
5/5

"I got my package before I expected they said it was on back order I received it in about 4 days than I expected Thanks
Aug 1st
"


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Verified Customer
Rating 4/10
2/5

"after placing order the site immediately went to a survey site. I was unable to print a copy of my order. could find no way to do so. I e-mailed and received notice of the order number and that the item is backordered. when I ordered it showed that it was in stock Doesn't seem like a very professional site!!"


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Verified Customer
Rating 10/10
5/5

"prompt delivery. item intact and delivered as promised"


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Verified Customer
Rating 2/10
1/5

"They let me order a 3/8 dewalt impact. Took the money from my bank card. Then e mailed me 2 days later that it was on backorder. Should not have took my money if they weren't going to ship my order. Web site said the impact was in stock when I ordered it. I'm in desperate need for an impact for my work. They should offer me another impact comparable to the one I ordered or at least told me it was on backorder before they took my money. Could have ordered from somewhere else. Thanks for letting me express my disappointment..
"


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