Master Tool Repair Reviews - page 3 - mastertoolrepair.com Ratings at ResellerRatings

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mastertoolrepair.com

Tools & Machinery

Rating 7.50/10 319 reviews

7.50/10
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All Customer Reviews (319)


Rating 10/10 5/5
modified review posted Dec-14-2012

"no problem with the idem i bought.will use them again when i need parts."

Rating 8/10 4/5
modified review posted Dec-14-2012

"Good. Status e-mails were confusing. I was not sure if my order was being delayed for a lengthly period or if it would be shipped in the near future. I was very glad though when my order arrived and the part was exactly what I needed. I DO NOT LIKE this survey form. I tends to process my information before I am finished with filling out the information on this page."

Rating 10/10 5/5
modified review posted Dec-10-2012

"Very good experience. Punctual shipping, part fixed problem."

Rating 10/10 5/5
modified review posted Dec-10-2012

"Parts ordered came as specified
Ureka problem solved!"

Rating 2/10 1/5
modified review posted Dec-09-2012

"I have not even received my part yet and you are sending me a survey? Also, two people over there could not tell me what part I needed so I just guessed."

Rating 10/10 5/5
modified review posted Dec-09-2012

"I ordered my part off Master Tools web site the part was delivered when they said it would be and worked fine. I will be ordering form Master Tool again."

Rating 10/10 5/5
modified review posted Dec-09-2012

"Part that was ordered was delivered promptly."

Rating 2/10 1/5
modified review posted Dec-08-2012

"Not a good experience at all, I ordered two parts, of the same thing, their ad said they were in stock, I was then notified they were not in stock, I still have not recieved them.
They don't communicate very well as to if I still want them or to issue me a credit, at this point if they haven't shipped. just issue me a credit.
John C"

Rating 10/10 5/5
modified review posted Dec-05-2012

"I was very pleased to find that Master Tool Repair had the exact part that was needed to repair my air compressor. It was certainly a lot cheaper than having to purchase a new one. The only thing I thought was excessive was the shipping cost for such a very small part. Even so, I was happy to pay it considering the alternative. I received the part in a timely fashion, and will definitely do business with Master Tool Repair again . Thank you......"

Rating 10/10 5/5
modified review posted Dec-04-2012

"My package was delivered in a timely manner. I was informed in advance when to expect it. It was exactly what was ordered and worked exactly as I expected it would after it was installed."

Rating 10/10 5/5
modified review posted Dec-03-2012

"Excellent web site. Easy to use and understand. Everything worked out just fine. Thanks!"

Rating 10/10 5/5
modified review posted Dec-03-2012

"Very satisfied. Received the correct repair parts and in a matter of minutes had my compressor operating. Will definitely use Master Tool Repair for any equipment repair parts.
Thanks to all of you. "

Rating 10/10 5/5
modified review posted Dec-03-2012

"excellent-product was backordered, they kept me informed and it came when promised. Item was correct and worked as advertised."

Rating 10/10 5/5
modified review posted Dec-01-2012

"Vary good, 2nd time dealing with them."

Rating 2/10 1/5
modified review posted Nov-27-2012

"Do not order from this company, my experience is that they do not follow through on thier committments. Their website said everything was in stock, yet when I received the items there was one missing which was on backorder with no ETA. I asked if I could just send them back all the parts for a full refund and they said no, just keep them, we'll give you a full refund becuase we screwed up. Then over a month later when I called to ask where my refund was they stated that they did in fact need the parts back before they could issue me a refund, yet they never called me, e-mailed me or sent me a letter stating this position. They are untrustworthy and constantly kept referring to their "vendor" who was calling the shots, it wasn't their fault but their vendor's screw-up they said. I will never order from this place again!"


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