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Ratings & Trust

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Full Rating Profile
  • Mack Worldwide

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 200 Morris AveSpringfield NJ
    • Contact: helpdesk@mackcam.com
    • Phone: 973-467-2291
    • Customer Support: 800-252-6225
    • Business Hours: 9:00am - 6:00pm Mon-Fri
    • Fax: 973-467-2590

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

126 Customer Reviews

Rating 10/10
5/5
2012-05-05

"Thanks for the repair service on my niece's camera that I bought for her. I knew it would come in handy! #352660"



Rating 10/10
5/5
2012-05-02

"They took great care of my TV. Picked it up from my house; arrived on time & fixed and returned the TV as promised in a timely fashion. I even requested an extra early pick up and they accommodated my request!"


Rating 10/10
5/5
2012-04-29

"Had a 65 Sany TV LCD which would have cost more to fix than a new similar model. So they replaced it with no problems. Took about a week to ten days but taht was it. Very satisfied. Phone calls and E-mails kept me informed of the problem and there solution."


Rating 10/10
5/5
2012-04-26

"I am a custumer of that store for over 6 years and not only they are reliable but they go the extra mile to make you satisfied. They are cordial and active in our community."


Rating 10/10
5/5
2012-04-25

"Superb service. Very convenient and fast. This is the second time, that my equipment fails, they never let me down."


Rating 10/10
5/5
2012-04-25

"Great products and people. First got to know them through their photo walkabout in Springfield. A great time for avid photographers. Also brought my TV for them to take a look at. They were honest in their assessment and it saved me a lot of money. Recommended!"


Rating 10/10
5/5
2012-04-22

"great store fast return on damaged tv 328182"


Rating 10/10
5/5
2012-04-21

"Great quality work and service was fast and easy. Would definitely repeat."

This review was modified by smithr986 on April 21 2012 04:03:24 PM

Rating 10/10
5/5
2012-04-20

"Mack Camera came out to replace a screen of my Samsung 55" TV the technician was extremely polite and very courteous, The replacement screen that was sent by Samsung unfortunately was not the correct one and Mack Camera took care of the communication with Samsung about the replacement and 1 week later the decision was made to just completely replace my TV and I received a brand new Samsung 55". I am extremely thankful to Mack Camera and highly recommend them."


Rating 10/10
5/5
2012-04-19

"I WAS HAVING TROUBLE WITH MY SAMSUNG 40 INCH AND I CALLED ABOUT THE WARRANTY THAT I HAD, I WAS INFORMED THAT THE STORE THAT SOLD ME THE TV AND WARRANTY HAD GONE OUT OF BUSINESS.BUT THANKS TO MACK, THEY WENT OUT OF THERE WAY TO ACCOMIDATE ME AND HELP ME GET ANOTHER TV AT A VERY REASONABLE PRICE .I STRONGLY RECOMEND THIS COMPANY.5 STARS ON MY RATING"


Rating 10/10
5/5
2012-04-17

"The customer service and the repair technician are always so professional and go out of their way to meet the needs of the customer."

This review was modified by Wakeelah on June 19 2012 11:57:14 AM

Rating 10/10
5/5
2012-04-17

"I bought an extended warranty for an under-cabinet TV/DVD player for my RV. I'm not normally one to buy these warranties, but this was a brand of product I've had trouble with before. It went on the fritz during the warranty period, and the great people at Mack repaired it promptly and completely. it has been working fine for longer than I had it before it started exhibiting problems. I would recommend Mack to anyone in a similar situation."


Rating 10/10
5/5
2012-04-16

"I purchased an extended 3 year warranty for my Sharp flatscreen TV from Mack Worldwide Warranty. After nearly 4 years of use (the set came with a one year warranty), it developed a problem in the audio, intermittent static.

I called Mack Camera & Video Service, they came to my Manhattan apartment, picked up the set, temporarily put my other set in its place. They repaired the Sharp, returned it and moved the the other set back to where it was.

Absolutely no problems or hassle."


Rating 10/10
5/5
2012-04-16

"Had trouble with my TV, Mack looked at it and could not fix it. Then just sent me a check to replace it. Thanks Mack"


Rating 10/10
5/5
2012-04-15

"Brought my eight year old 32 inch TV into Mack with trepidation, considering the cost of repair vs. a new, upgraded model. I was afraid no one would take a repair on this device seriously. Mack did just that: they diagnosed the problem, quoted me a repair and a week later I had my good old TV back in service. Now, they did not cause me to have to go out and buy a hot new flat screen, but I am way more happy with this outcome. I may take up photography just to appreciate their great service!"


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