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mackcam.com

Consumer Electronics

Rating 9.73/10 47 reviews
(94 lifetime reviews)

9.73/100 (6-month rating)
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Mack Worldwide Warranty / Mack Camera & Video Service is a merchant member
Mack Worldwide Warranty / Mack Camera & Video Service participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,945 merchant members.
 
 

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All Customer Reviews (94)

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Rating 10/10 5/5
modified review posted Apr-13-2012

"Awesome customer service. Came out to my home to fix an HDMI problem. "

Rating 10/10 5/5
modified review posted Apr-13-2012

"I have purchased a warranty for various electronic units and never had an issue with any claims. After picking up my TV and found not able to be repaired, I received a new unit within 1 week. Just applied a new warranty to my new camera."

modified review This review was modified by MICKEY007US on April 13 2012 10:39:23 AM
Rating 10/10 5/5
modified review posted Apr-12-2012

"Great service from Mack Warranty. My high def TV picture light blew out and I called Mack Warranty and they came the following day to pick up the TV and take it to their repair shop to fix it. They didn't have the part for TV in shop so they ordered it and repaired TV and they delivered it back to me in a real timely fashion. I was very satisfied by their service and professionalism. It really seemed like they were concerned about getting my TV back to me as soon as possible."

Rating 10/10 5/5
modified review posted Apr-12-2012

"I called with problem on Samsung LCD TV and a technician was at my house within 30 minutes. He was very nice and professional. Told me the problem is related to recent Samsung TV recall. Since they are authorized Samsung servicer, he fixed the problem for free and now the TV is working great. Great job."

Rating 10/10 5/5
modified review posted Apr-12-2012

"I had my Samsung at Mack and was very, very pleased with the service. Extremely professional and helpful. Never unkind no matter how often I called. Always returned calls. I would definitely recommend their service. Five stars for services."

Rating 10/10 5/5
modified review posted Apr-12-2012

"We had an HDTV that for several years that we had bought somewhere else and was no longer under warranty. We thought the TV was hopeless and were ready to purchase another when we decided to get an estimate and see if it was possible to repair. To our surprise the problem was minimal as was the cost and our TV is as good as new. We will definitely look into repairing any electronic items in the future at Mack."

Rating 10/10 5/5
modified review posted Apr-12-2012

"AFTER MY TV WASNT WORKING PROPERLY, MACK RESPONDED QUICKLY AND THERE DELIVERY MEN WERE GREAT"

Rating 10/10 5/5
modified review posted Apr-10-2012

"Called Mack camera for repair of my 55 inch Samsung LED 3d tv.I was able to get a late 4:30 in house appointment. They came out and changed main board in TV; The repair man Lewis new exactly what the problem was and did repair fast and gave me good customer education about product."

Rating 10/10 5/5
modified review posted Apr-10-2012

"I recently had my tv fixed under Samsung recall, Steve at Mack was very professional and knowledgable. After speaking with him, by the next day my tv was fixed. Very Happy!! A+
"

Rating 10/10 5/5
modified review posted Apr-09-2012

"I bought a Canon EOS 5D Mark II and along with that a Mack 3yr Diamond warranty. I had a few issues with the camera and followed the instructions that were given to me by the company. Once the camera was at Mack I was able to go online and follow my status as well as contact them and speak to a representative. Everyone I spoke to was very professional and kind. The service was great, I received my camera back and it was working great! I would absolutely purchase their warranty again as well as send my other equipment there for repairs."

 
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