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Full Rating Profile
  • Mac of All Trad
    • Address: 14474 Carlson Circle
    • Contact: customerservice@macofalltrades.com
    • Phone: 8139251181
    • Customer Support: 8139251181
    • Business Hours: 8:00AM - 4:30PM Eastern Mon-Fri
    • Fax: 8139251150

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.00/10 6.00/10
    Chance of future purchase: Rating 5.42/10 5.42/10
    Shipping & packaging: Rating 5.42/10 5.42/10
    Customer service: Rating 6.00/10 6.00/10
    Return/Replacement policy: Rating 3.33/10 3.33/10

94 Customer Reviews

Rating 10/10
5/5
modified review posted

"Wonderful company to deal with. They paid top dollar for my computer that I sold to them, and were straightforward and honest throughout the process. Customer service was awesome...you can call the 800 number and someone in AMERICA picks up, and is very helpful. They offer a great option for sellers, they will send a fitted box with packing supplies to you, which guarantees that your computer arrives to them safe. This option works great and is cheaper than doing it all yourself. Definitely will recommend MOAT to others, and will use again in the future. A+++"



Rating 10/10
5/5
modified review posted

"I WAS SKEPTICAL! I came across Mac of All Trades while looking for a used or refurbished Mac. Then I found the PERFECT one for me. It was a diamond in the rough. I looked at the ResellerRating and thought "too good to be true." Some of the reviews sound fake. It's because the reviews are gushing...and now I know why. I'm about to gush.

I called them up to ask about the computer and just like every review says, THEIR CUSTOMER SERVICE IS INCREDIBLE. I live outside of Florida and needed the computer by a certain time. I was having trouble with ordering on their site and called back. They said "we were expecting your call, we see your having trouble ordering." And then they walked me through the order (I had entered the city wrong, plus it was a different shipping and billing address). They made sure that the order was taken care of and shipped for me the same day so I'd get it as quick as possible. I was then contacted by their billing department and they said since I live out of state (and they try to stop fraud as much as possible) I'd need to email them a copy of my license, credit card, and signature form. I thought "here it comes...the scam." And for a week, there were TWO pending transactions on my account for the same price of the computer. Just this morning, after 6 days one of the pending transactions was dropped. Seems like it was me trying to push my card through 3 times in the beginning when it wasn't working.

So the computer arrived, I called apple to verify it, and the order turned out to be exact. Except for one thing. There was a case for the computer that they through in that I didn't pay for. I had mentioned over the phone that the computer was for my girlfriend and I just wanted a case she could use until she found something she likes. He told me he'd see if they had something in their inventory that wasn't updated to their website yet. I figured if they did, they'd just charge me for it. It was quite the surprise opening up the package and finding a little something extra. ABOVE AND BEYOND. That's what you get with Mac of All Trades.
"


Rating 10/10
5/5
modified review posted

"I have dealt with Mac of All Trades on three separate occasions when selling used macs. The prices they offer (both buying and selling) are simply the best of any company in the used mac market and are often competitive with what you would get through auction sites or classifieds without all the hassle and stress that comes from dealing with random strangers. Each transaction was processed quickly and the customer service turned out to be great the only time that I had an issue. They were really responsive to resolve my problem (an issue with shipping a payment that was most likely the USPS at fault) promptly and fairly. I would not hesitate to recommend Mac of All Trades to friends and family members."


Rating 10/10
5/5
modified review posted

"I have to say that of all the mac refurbish companies I have ever bought from or dealt with, Mac of all Trades is by the far the best. Not only customer service, but their equipment comes in pristine condition, clean, working and almost looking brand new, and I bought 65 macbooks from them. I recommend them to anyone."


Rating 10/10
5/5
modified review posted

"Whoa! Used MacBook Pro arrived packaged as if it was brand new! The three-year old machine was cosmetically flawless. Aluminum housing, screen, keyboard arrived in pristine condition. The late 2008 MBP was packaged with all the accessories, adapters, disks of a brand new machine. Being packaged in an original Apple MBP box, I could have literally performed my own YouTube-style unboxing video! Thanx M.O.A.T. for keeping focused on customer experience."


Rating 10/10
5/5
modified review posted

"WONDERFUL! I just purchased my 3rd refurbished Mac from Mac of all Trades & all is perfect. Super fast shipping. I bought my first one around 2001. My 2nd in Dec. 2005. And if you call a human answers the phone. And they referred me to a website to buy memory that has the best prices around. You cannot compare Mac of all Trades prices with anyone else. They are absolutely the BEST!!!"


Rating 10/10
5/5
modified review posted

"Sold a MBP to MacofAllTrades and was very impressed with the service and process. Communication is the key to the success of this transaction. If looking to sell your equipment, this is the company with which to deal."


Rating 10/10
5/5
modified review posted

"Great honest seller. I was surprised at how easy they make it. Customer for life! Thank you. They treat you with respect and the communication is the best I have every experienced."


Rating 10/10
5/5
modified review posted

"Best customer service of any company I've ever dealt with, hands down. I ordered a refurbished 17" Macbook Pro (mid-2008 edition) and it's running great. When I first got it, the laptop would randomly shut off at certain times which turned out being a problem with the battery (it was an old battery that needed replaced). I emailed MacofAllTrades customer service, they asked a few questions, and within a few days they put a new battery in the mail. Now the computer runs like new, and I couldn't be happier with the product...I recommend Mac of All Trades to anyone that is looking for high quality products and even better customer service. Thank you!

Matt
"


Rating 10/10
5/5
modified review posted

"Wow. I've ordered 2 computers from Mac of all trades in the last 30 days (one was a Macbook Pro Laptop - killer deal, $1400 - and this thing was FASTTTT) and a MacPro 8-core system!

These computers are in excellent shape and run amazingly, no problems. The Macbook Pro was a surprise because it was suped up to a level that I didnt expect and I was able to use bootcamp to run windows 7 and play even Call of Duty Black Ops with the graphics turned all the way to the max without any problems! I was shocked. Being a previous PC user, I love using Mac OSX now for everything at work and at home.

Thier customer service is the best, I had an issue where I thought I ordered the mac pro with more memory than i really did, but it was a mistake of my browser caching the file, and I seemed to order what I thought had 8gb but it only had 4gb

I called, and they explained that mine had a faster videocard on the MACPRO so that's why i cost the same as a system with 8gb, however, to offer good service they decided to send me an extra 4GB at no cost to me. MY BOSS WAS THRILLED. We are using this macpro in a production studio for video production, replacing our previous windows system that just wasnt performing, so we are running bootcamp to retro any old projects and final cut pro moving forward!

Overall Macofalltrades.com is the only place i would send someone to purchase a refurbished mac computer. They offer way better deals than apple.com's own store, and their service is AMAZING! Thank you!
"


Rating 10/10
5/5
modified review posted

"I contacted Mac of All Trades to sell an Apple G5 computer. They offered me what I considered a decent price for the desktop and fulfilled their end of the bargain -- no strings attached. While I may have gotten the same or a slightly better price from a private sale and not incurred the cost of shipping the item, this is far less nerve wracking than dealing with private buyers on Craig's list. Fedex Ground is a relatively inexpensive way to ship a computer safely and expeditiously. Mac of All Trades evaluated my computer immediately and the "check was in the mail" three days later as they promised, at the original rate they quoted. You can't ask for more in dealing with a company. I felt gratified that our computer would have a home and not take up space in the landfills of the world. It's a win/win scenario."


Rating 10/10
5/5
modified review posted

"Received my refurbished macbook pro a few days ago. I couldn't be happier with its condition. Looks and performs just like new, and has 18 months of AppleCare still remaining! It was packaged carefully, and I tracked the on-time shipment through the FedEx site right to my door. I will definitely be recommending you to friends who want a quality product at a great price. "


Rating 10/10
5/5
modified review posted

"My mother had recently purchased a new Mac mini and was using an old keyboard and mouse that my bother gave her. She was having issues with them and was going to go and buy new ones. I told her we could probably find the same apple ones used online for less. We looked at Mac of all Trades and sure enough for $40 less we could get the wireless keyboard and mouse.

When we got them the keyboard was correct but they had shipped us the incorrect mouse that didn't work. I put new batteries in the mouse, tried connecting it to a couple computers and nothing.

So I called Mac of All Trades told them the situation and in the mail two days later was the correct mouse.

These Guys are Awesome If you are considering purchasing any used Apple products, they mac sure its in good condition, and if its not their customer service team will make it right.
"


Rating 10/10
5/5
modified review posted

"Mac of all Trades is a very good company. I work for a school that wanted to purchase 5 MacBooks and a Power Mac G5. I did some research, and found this company. I also read about them in Macworld. I saw they had a return policy, so I went ahead and placed the order. It was an awesome deal. 5 2007 Apple MacBooks for less than $2500. I also ordered a Mac Tower and Cinema Display for less than $500. The order came, and it was packaged very well. I opened up the box with the MacBooks, and saw 5 Apple MacBook Chargers. Then, I lifted those out and saw 5 clean MacBook notebooks. They had normal scratches, but all used MacBooks have those. The screens were flawless, and so were the keyboards and trackpads. I decided to check the battery conditions, and they only had about 130 cycles and had a good health status. This is awesome for a battery, and 130 cycles is way under 300 cycles (When Apple says you see less charge). This site is wonderful, and there customer service is like Apple customer service. There is really nothing wrong that I can see so far. "


Rating 10/10
5/5
modified review posted

"These guys are awesome. I sold my used mac mini to them; I sent it easily with no problems. They received it and tested it very quickly. They received it on a Friday (07/09) and sent a check by the following Monday, I then received the check on Wednesday (so fast all the way from FL to CA!!). I will definitely sell my next Mac to them, and tell all my friends to send to them as well. I highly recommend Mac of All Trades."


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