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Stores > Mac of All Trades

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  • Mac of All Trad
    • Address: 14474 Carlson Circle
    • Contact: customerservice@macofalltrades.com
    • Phone: 8139251181
    • Customer Support: 8139251181
    • Business Hours: 8:00AM - 4:30PM Eastern Mon-Fri
    • Fax: 8139251150

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.50/10 6.50/10
    Chance of future purchase: Rating 6.25/10 6.25/10
    Shipping & packaging: Rating 5.83/10 5.83/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: Rating 3.33/10 3.33/10
Rating 10/10
5/5
2013-01-23

"I was a little skeptical about selling my iMac to them, especially since I couldn't find any reviews of seller experiences with them outside of this website. I went ahead and did it anyways to save myself the trouble of selling it on eBay. I have to say I'm really happy with the whole process. I had the original box and packaging for the computer, so they just sent me a shipping label through USB and I dropped it off. I chose to receive the payment through PayPal since I was nervous about the whole transaction, and I received the payment SUPER fast after they received the computer. Of course, your regular PayPal fees apply, so you get a little less, but Mac of All Trades has nothing to do with that."

This review was modified by aybendito on January 23 2013 04:20:52 PM

Rating 10/10
5/5
2012-12-07

"Very professional company, sold my Macbook to them. I was a bit dicey about sending my laptop through the mail and waiting for payment, but Mac of All Trades reassured me that payment would be forthcoming. Fast company, great service."


Rating 10/10
5/5
2012-11-25

"I bought a laptop and for the price I could not believe how good the product was they sent. It was like I bought a brand new laptop! A few months later the battery swelled up so I wrote their customer service and they shipped one in two days. I also had a technical question I asked and they answered it within an hour in detail and fixed my problem. I recommend them to EVERYONE! I will for sure use them in the future."


Rating 10/10
5/5
2012-08-28

"I recently sold my Mac Pro desktop to Mac of All Trades and it couldn't have gone better. They gave a very fair quote, sent everything necessary to mail it, including postage, and promptly responded to any questions I emailed to them. A pleasure to do business with."


Rating 10/10
5/5
2012-08-22

"I recently decided to sell my old mac that had been sitting un-used in the corner for months. After unsuccessfully asking a few friends if they wanted to buy it, I began looking for options to sell online. Mac of All Trades gave me a quote 5 minutes after I initially inquired on their website.

Their quote was SIGNIFICANTLY higher than other resellers online. In fact, they offered me more money than I was asking for from friends and acquaintances.

Once I shipped the computer (they paid for shipping), I had the money in my PayPal account within 4 business days. Very satisfied, great customer service. I would highly recommend them for selling your old mac!
"


Rating 8/10
4/5
2012-07-12

"I ordered a MacBook mid-2009 and found problems with the unit and so I called the Customer Service Dept and spoke with an extremely helpful service representative, Ian. I explained that I was leaving the area and I wanted to have a refund or have another unit cross shipped immediately. Ian welcomed either, and as I preferred another unit, he personally looked through units and choose and tested it for me before cross shipping. The replacement unit is great and I returned the original unit without shipping expense to me. I am very satisfied with this computer and with their excellent customer service dept. I would buy from them again."


Rating 8/10
4/5
2012-06-23

"Mac of all Trades is the place to go! great speed, and hope to visit them again. i do recommend."


Rating 10/10
5/5
2012-06-21

"I was skeptical of buying a used computer and I have always owned a pc. This is my first mac experience and I love it. Apple computers are the best products out there and once you get one your hooked for life. Buying from macofalltrades.com has been a great experience. If you have a problem and call someone answers right away, the workers are extremely knowledgable and can help with any problem. I returned a laptop I bought just because I wanted a more updated model and they really took care of me. From this experience alone I don't think I would buy a mac full retail or switch to a pc Im hooked for life."


Rating 10/10
5/5
2012-05-17

"Fair honest quick excellent group to work with. Took away all my concerns about erasing the info from my hard drive. Definitely recommend you won't regret"


Rating 10/10
5/5
2012-04-27

"I would like to add my voice to the many others who are VERY satisfied with the product and service I received from Mac of All Trades. They were recommended to me by a computer techie, and I'm happy I listened to him.

I will most likely not buy a new computer again... The people at Mac of All Trades are courteous, knowledgeable, and efficient. They are also very clear about what they DON'T do right up front (such as fixing software issues), so they don't raise your expectations to dash them later.

If you are like me and you're hesitating about buying a used laptop without seeing it first, rest assured they will take good care of you.
"


Rating 10/10
5/5
2012-04-26

"A very good place to buy used Apple equipment I'm very happy with the Mid 2009 MacBook Pro that I recieved, a good site to book mark. Mac of All Trades is head and sholders above the competition."

This review was modified by Thomcarl on April 26 2012 07:08:09 PM

Rating 10/10
5/5
2012-03-29

"I ordered a 17" macbook pro from them and I paid for expedited shipping. The computer arrived with a faulty superdrive. They paid for the return shipping, and unfortunately due to time constraints I couldn't wait for a repair so I requested a refund. They refunded my money promptly. They also have a clearly stated company policy that shipping cannot be refunded, but because of some special circumstances I requested a portion of it to be refunded and they agreed. Mistakes happen, it's the followup that really impressed me. Next time I'm looking for a mac, these are the first guys I'm going to check."


Rating 10/10
5/5
2012-03-16

"This is a well run company where customer service is a priority. Three purchases, all of which were very positive. One machine had a hardware issue which was corrected quickly all on their dime with the utmost of professionalism. I would not hesitate purchasing from Mac of All Trades again and neither should you."


Rating 10/10
5/5
2012-02-21

"I have used these folks off and on for several years primarily selling them my out of date or mispurchased macbook pros.

They are consistently responsive and informative throughout the process, and are quick not only to answer questions, but accurately too.
They truly must believe in the concept of delighting their customers. They are my only choice for selling my used macs. I just wish they would branch out to other stuff
"


Rating 10/10
5/5
2012-01-24

"I was looking for somewhere to sell my Macbook and stumbled across this site. From the beginning they were very prompt in responding to all of my emails and questions. They did not pay me what they said they originally would for my Macbook as there was an internal error that I did not know about. However, they did work with me to come to an agreed upon value. I give them 5 stars for great customer service!"


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