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RatingsRating
Store InformationStore Info
Full Rating Profile
  • MacMall MacMall Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street Torrance, California
    • Contact: CustomerService@MacMall.com
    • Phone: 800-MACMALL
    • Customer Support: 888-363-6255
    • Business Hours: 24 hours, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.38/10 6.38/10
    Chance of future purchase: Rating 5.16/10 5.16/10
    Shipping & packaging: Rating 5/10 5/10
    Customer service: Rating 4.69/10 4.69/10
    Return/Replacement policy: Rating 3.18/10 3.18/10

What is this?

15,002 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"ordered headphones, got headphones. hooray"


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Verified Customer
Rating 10/10
5/5

"Great experience along with a great product and super fast delivery! I'm a MacMall customer for life! "


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Verified Customer
Rating 10/10
5/5

"No issues with the order at all"


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Verified Customer
Rating 10/10
5/5

"I've ordered from Mac Mall many times, and have never had a problem. The product I had ordered was delivered, on time, well packed, and at the agreed upon price. Their prices are always good. And when I've had technical questions before a sale, they are very helpful. (None needed with this sale.)"


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Verified Customer
Rating 8/10
4/5

"I am still waiting for the item. It is taking almost 2 weeks for the shipment. Ordered on the June 21"


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Verified Customer
Rating 10/10
5/5

"The mac was delivered promptly, with tracking updates in less time than estimated! Great Job Mac Mall!"


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Verified Customer
Rating 10/10
5/5

"Very easy, and helpful in every way. "


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Verified Customer
Rating 10/10
5/5

"Love this place, always get great deals. Love the financing with PayPal credit."


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Verified Customer
Rating 10/10
5/5

"My order was taken but is out of stock It should ship around July 6. Macmall has kept me informed of what is going on.So far I am happy with this situation."


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Verified Customer
Rating 6/10
3/5

"I have not yet received my order - I was told that it would arrive by yesterday.
My comment is in direct response to the survey question - "how would I rate this product!"
Not an aspersion on delivery.....but I do appreciate MacMall taking the trouble to respond.
"

Rep reply posted Jun-29-2015

sil_s, MacMall rep has responded

“Dear Valued Customer,

As per checking, tracking shows that the item is scheduled to be delivered today.
The shipment i still within time frame for ground service.

Sincerely,

MacMall Customer Care”


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Verified Customer
Rating 10/10
5/5

"The order came quickly and all was as expressed in the website"


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Verified Customer
Rating 10/10
5/5

"Simple. Secure. Seamless. The way online shopping should be. "


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Verified Customer
Rating 10/10
5/5

"Order came early, all around great experience "


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Verified Customer
Rating 10/10
5/5

"Works exactly as described. Good price."


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Verified Customer
Rating 2/10
1/5

"I have not received the product.
Still waiting for the product.

Darrell CLark
"

Rep reply posted Jun-29-2015

sil_s, MacMall rep has responded

“Dear Valued Customer,

The item has already been tagged as obsolete and has already been cancelled. A notification email was sent to you earlier today.

We do apologize for the inconvenience.

Sincerely,

MacMall Customer Care”


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MacMall is a merchant member
MacMall participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,851 merchant members.