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Stores > MacMall
  • MacMall MacMall Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      90508
    •  
    • BUSINESS HOURS
      24 hours, 7 days a week
      GENERAL PHONE
      800-MACMALL
      FAX
      n/a
    • SUPPORT EMAIL
      CustomerService@MacMall.com
      SUPPORT PHONE
      888-363-6255

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.37/10 8.37/10
    Chance of future purchase: Rating 8.18/10 8.18/10
    Shipping & packaging: Rating 1.94/10 1.94/10
    Customer service: Rating 6.79/10 6.79/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review MacMall by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-05-03

"Easy way to order items we need for the office fast service fast delivery time "


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Verified Customer
Rating 10/10
5/5
2017-05-02

"2nd ipad that i've bought from you!"


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Verified Customer
Rating 8/10
4/5
2017-04-30

"took me 3 tries to get checked out."


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Verified Customer
Rating 10/10
5/5
2017-04-29

"found the items needed, very satisfied so far"


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Verified Customer
Rating 10/10
5/5
2017-04-26

HP~Happy Player~HP

"AWESOME XXPERIENCEXX THANK YOU"


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Verified Customer
Rating 10/10
5/5
2017-04-26

Awesome Macs Every time!

"Never buy from Apple direct or Amazon because MacMall always has the best deal for the best configurations. And always fast."


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Verified Customer
Rating 10/10
5/5
2017-04-24

Quick, easy, and cheaper!

"Was easy to find what I needed, fast to checkout, and love saving a little money as well. Like that I can purchase apple care here too for my computer purchase."


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Verified Customer
Rating 2/10
1/5
2017-04-24

45 mins to checkout and customer service didn't "know" if there was a problem with the site

"tried 2 browsers. your direct checkout was riddled with errors, info entered disappears. worst online shopping experience ever. last purchase here."


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Verified Customer
Rating 8/10
4/5
2017-04-22

STILL TAXED

"Im not sure why I still had to pay sales tax"

Rep reply posted Apr-24-2017

A rep from MacMall, Jed.Gregorio, has responded

“Thanks for taking time to speak with us today.

Again, we apologize for the inconvenience.

For any questions or assistance, please feel free to send us an email at customerservice@macmall.com

We would like to help and hope that you would consider us again.

Sincerely,

MacMall CustomerCare”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-04-21

Great price, great value, great service.

"I receive daily ads and was able to purchase a Samsung monitor for much less than any other offerings, and with free shipping. I did have trouble with the checkout process and had to call customer service to learn that the processor was down. Unfortunately the person I talked to couldn't help me directly and I had to talk to my account manager, which would require me to call back and enter her extension.

Didn't seem like a professional situation as I would have hoped that anyone answering the phone would be able to help me spend money. I was done messing around so I changed my payment method to use PayPal and put it on the same credit card anyways. Took about 45 minutes for all this.

Having said that, I've purchased many things from here for my business and it's the first time I've had any troubles at all. I will always be happy purchasing from MacMall.
"


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Verified Customer
Rating 10/10
5/5
2017-04-20

Finally a great price for an iPad Pro 9.7

"I have been considering purchase of an iPad Pro 9.7 for over a year. Price always seemed to be a little too much for my budget. This special sale was amazing! It was cheaper than anything else I could find online or in store. And to get free shipping on top was icing on the cake. Quick and easy."


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Verified Customer
Rating 10/10
5/5
2017-04-19

So far so good

"The order process was painless. Hopefully my ipad will come securely packaged. Stay tuned."


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Verified Customer
Rating 10/10
5/5
2017-04-17

Checking out

"Sometimes am challenged checking out. Understand security must be maintained but requires several attempts/cards. Great website otherwise.,"


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Verified Customer
Rating 10/10
5/5
2017-04-17

"awesomeorific totally indeed"


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Verified Customer
Rating 10/10
5/5
2017-04-16

boarded key

"Replaced my bluetooth apple keyboard with the newest style. Simple selection and simple checkout. Free shipping is always good."


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