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Stores > MacMall
  • MacMall MacMall Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street Torrance, California
    • Contact: CustomerService@MacMall.com
    • Phone: 800-MACMALL
    • Customer Support: 888-363-6255
    • Business Hours: 24 hours, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.18/10 8.18/10
    Chance of future purchase: Rating 7.97/10 7.97/10
    Shipping & packaging: Rating 4.33/10 4.33/10
    Customer service: Rating 6.51/10 6.51/10
    Return/Replacement policy: Rating 2.50/10 2.50/10
Voice your opinion! Review MacMall by clicking a star below.
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Verified Customer
Rating 8/10
4/5
2017-03-04

"I tried three different credit cards and all were initially rejected. I guess that is a good thing in terms of fraud protection for you and me, but it is also frustrating. I had to clear the purchase with the credit card provider before I could finally complete the transaction. "

This review was modified by clipperw-19483 on March 07 2017 12:30:16 AM

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Verified Customer
Rating 8/10
4/5
2017-03-04

Lack of certain items

"I didn't find everything I wanted. You were out of stock with it. Also, didn't find certain items. But, your pricing was good."

This review was modified by agstewart on March 07 2017 12:30:08 AM

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Verified Customer
Rating 10/10
5/5
2017-03-02

Great product knowledge

"Sales person had excellent product knowledge. Looking forward to shopping at macmall soon."

This review was modified by painthillsfarm on March 07 2017 12:00:23 AM

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Verified Customer
Rating 10/10
5/5
2017-03-02

New Computer for Robby

"My son wanted this computer for college and to play games with his friends. He as friends? Really?"

This review was modified by Barb7983 on March 07 2017 12:00:23 AM

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Verified Customer
Rating 10/10
5/5
2017-03-02

"quick easy great prices!!!"

This review was modified by chris-58854 on March 07 2017 12:00:19 AM

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Verified Customer
Rating 8/10
4/5
2017-03-01

"Gave us hell trying to confirm shipping address. Get with it."

This review was modified by smorgan-36045 on March 03 2017 01:45:02 PM

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Verified Customer
Rating 8/10
4/5
2017-03-01

Touch Bar Baby on the way

" MacMall was a fast painless experience. I hope shipping will not take forever."

This review was modified by Macdiddy1351-57388 on March 03 2017 11:45:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-01

"ain't nobody got time for dis..."

This review was modified by lisa_washburn on March 03 2017 08:00:09 AM

Rating 10/10
5/5
2017-02-28

Macmall has gone above and beyond

"Things didn't go smoothly at first but I'm very impressed now. Macmall listened to my concerns and helped me get an even better version than I originally ordered for no extra cost shipped out right away!! It will be here Monday, I could not be more excited!!! Thank you Macmall so much. I'll refer anyone with computer needs your way!"

This review was modified by hherrera86 on March 07 2017 12:00:11 AM
Rep reply posted Mar-01-2017

A rep from MacMall, Vanessa Blanca, has responded

“We do apologize for the inconvenience and for the bad experience you had.

We hope to make things right and forwarded the email to your dedicated Account Executive.

For any questions or assistance, please feel free to send us an email at customerservice@macmall.com.

We would like to help and hope that you would consider us again.

Sincerely,

MacMall CustomerCare”


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Verified Customer
Rating 8/10
4/5
2017-02-28

"twentyfivecharacters
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"

This review was modified by revelationjones on March 02 2017 02:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-28

I love this deal!

"I basically got half off of a hard drive that I almost had to pay 1000 for. I would have gone with a different company but I love the level of reviews that this website has provided! Thank you Mac Mall!"

This review was modified by Avromspam on March 02 2017 11:30:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-27

easy to use website

"Lots of fun and easy to understand what to order. I liked that you can add options automatically."

This review was modified by kelliroth on March 01 2017 06:30:02 PM

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Verified Customer
Rating 6/10
3/5
2017-02-27

Shipping Expensive

"Shipping is a complete rip off. $10 shipping as the least expensive option on an item that weighs less than a half a pound? Come on."

This review was modified by acandido on March 01 2017 10:00:07 AM
Rep reply posted Feb-27-2017

A rep from MacMall, Vanessa Blanca, has responded

“We do apologize for the inconvenience and for the bad experience you had. We hope to make things right and sent you a private mail.

For any questions or assistance, please feel free to send us an email at customerservice@macmall.com. We would like to help and hope that you would consider us again.

Sincerely,

MacMall CustomerCare”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-27

Always Love MacMall

"I've never had a bad experience purchasing from MacMall! They have always delivered with zero hassle"

This review was modified by karl_loveridge on March 01 2017 09:00:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-26

Great Prices!

"I was in the market for a new printer and found a Epson printer on sale. The price was cheaper on MacMall than all the other places I checked."

This review was modified by justin_sirmon on February 28 2017 07:00:01 PM

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