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e.g. Such as Newegg | browse by category or see best/worst

Stores > MacMall
  • MacMall MacMall Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      90508
    •  
    • BUSINESS HOURS
      24 hours, 7 days a week
      GENERAL PHONE
      800-MACMALL
      FAX
      n/a
    • SUPPORT EMAIL
      CustomerService@MacMall.com
      SUPPORT PHONE
      888-363-6255

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.62/10 8.62/10
    Chance of future purchase: Rating 8.61/10 8.61/10
    Shipping & packaging: Rating 3.75/10 3.75/10
    Customer service: Rating 7.80/10 7.80/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review MacMall by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-08-06

"Always good. Information needed to purchase readily available LE."


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Verified Customer
Rating 8/10
4/5
2017-08-06

Catchy Title

"It was good. I did a lot of research on other sites and you're prices are very comparable and not off the mark. I like the overall feel and look and customization options that change the price as you add or take away options. Makes it easy to figure out what you're paying and what you're willing to have/not have. Customer service on chat was a little pushy and when I said I wasn't interested in signing up for anything because I was just looking, proceeded to leave chat without asking if I needed any further assistance. He seemed **** off to be honest. "


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Verified Customer
Rating 10/10
5/5
2017-08-05

MacMall rocks!

"Crystal clear website, easy transactions"


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Verified Customer
Rating 10/10
5/5
2017-08-04

"Had some issues with your website. "


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Verified Customer
Rating 10/10
5/5
2017-08-04

Great online Mac store

"They have everything Apple makes"


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Verified Customer
Rating 10/10
5/5
2017-08-02

nice

"it was easy to use and the discount was great"


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Verified Customer
Rating 8/10
4/5
2017-08-01

"My biggest issue is that I thought I would get sales tax break. So just unfortunate that it isn't available. "


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Verified Customer
Rating 10/10
5/5
2017-07-31

"Good experience with the site"


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Verified Customer
Rating 8/10
4/5
2017-07-30

UI Issues

"Difficulty completing shipping information. UI behaved oddly. Also, back ground system for matching my entries to a verifiable shipping address caused frustration."


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Verified Customer
Rating 10/10
5/5
2017-07-28

Always excellent

"MacMalls prices have always been great and their service is excellent. I'm more a PC person but and using a lot of Mac stuff. When I have questions, the staff have always been extremely help but more importantly, they are very patient with me and my relative lack of Mac knowledge. I know PC's inside and out and the staff is excellent and at explaining Mac things in relation to have similar things are done on PC's. And they do it in a very kind and courteous way. Much appreciated!!!!!"


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Verified Customer
Rating 6/10
3/5
2017-07-28

"It was ok, nothing great."


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Verified Customer
Rating 4/10
2/5
2017-07-25

not so good when it came time to check out

"your secure credit card checkout wasn't so great. "

Rep reply posted Jul-26-2017

A rep from MacMall, ana.k, has responded

“Dear beekrco-39737,

Thanks for taking time to speak with us today.

Again, we apologize for the inconvenience.

For any questions or assistance, please feel free to send us an email at customerservice@macmall.com

We would like to help and hope that you would consider us again.

Sincerely,

MacMall CustomerCare”


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Verified Customer
Rating 10/10
5/5
2017-07-24

I love that you have what I need in Stock!!!

"MacMall never disappoints when it comes to in-stock Apple items. Kudos."


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Verified Customer
Rating 10/10
5/5
2017-07-23

Great Price for the 27in AOC

"Found what I wanted very easily. Best price on the AOC monitor I could find."


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Verified Customer
Rating 10/10
5/5
2017-07-23

Get pricing and easy service

"I buy all my major electronic products here for my office and for gifts."


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