We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > MacMall
  • MacMall MacMall Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      90508
    •  
    • BUSINESS HOURS
      24 hours, 7 days a week
      GENERAL PHONE
      800-MACMALL
      FAX
      n/a
    • SUPPORT EMAIL
      CustomerService@MacMall.com
      SUPPORT PHONE
      888-363-6255

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • option not available Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.69/10 8.69/10
    Chance of future purchase: Rating 8.65/10 8.65/10
    Shipping & packaging: Rating 5.83/10 5.83/10
    Customer service: Rating 7.93/10 7.93/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review MacMall by clicking a star below.
No Avatar

Verified Customer
Rating 8/10
4/5
2017-10-03

"For some reason the billing page would not except my Visa card for no apparent reason. This created a problem where I was about to cancel my order."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-10-03

MacMall is the place

"If you call, the sales dept. is very helpful, Customer Service not so much..."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-10-02

Reliable Service

"Reliable Service Thank You"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-10-01

Catchy title

"Tried every which a way to not pay tax but couldn’t figure out how"


Rating 2/10
1/5
2017-09-29

Don't make my mistake - Avoid this company

"Terrible company and even worse customer service. Ordered an iPad and they essentially refused a return the item despite the product being defective. Return request was initiated one day after receiving the item and the company stated I must either 1) Go through apple to "verify" the defect or 2) return it directly to Macmall but with a 15% restocking fee . Neither of which is stated on their return policy! Needless to say I'm disputing this entire transaction with my credit card company, this is some really shady business practice and they're making up these return terms on the spot. While I've seen restocking fee's elsewhere, I've never, ever seen it being applied to a defective product or a company asking you to have the OEM look at it. Don't make my mistake, avoid this company at all costs as they don't stand behind their money back guarantee/return policy. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-28

"fast and easy. Price was compatible with other sites"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-27

"do you sell to resellers "


No Avatar

Verified Customer
Rating 6/10
3/5
2017-09-26

"not so easy to use the site guys."

Rep reply posted Sep-27-2017

A rep from MacMall, RonaldoSL, has responded


Hi,

We're extremely sorry that you had to face such difficulties with the website.
we would like you to know your opinion matters to us and this issue is now escalated to our web team.

Macmall Customer Care”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-26

Great selection and prices, as always!

"MacMall is my go-to shop!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-25

Great product at a great price

"Time to replace my old iMac and this offer seemed a great opportunity to get the latest model at a great price. MacMall is the best."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-21

Great price and excellent customer services

"I stumbled upon this site and found a great deal for my Epson V850 scanner. It was a bit new to me but the customer service rep helped out a great deal and I finish my purchase in just a few minutes. Great place. Definitely will get more shopping here."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-21

"great, always enjoy using your website!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-21

My Experience at Mac Mall

"I was very please with my purchase, the only thing is the shipping price was high. Other wise my shopping experience was real nice"


No Avatar

Verified Customer
Rating 8/10
4/5
2017-09-19

"Easy





















"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-19

"Very easy checkout process."


Learn about Our Reviews

Share MacMall's store rating

MacMall is a Merchant Member! Learn more

MacMall is a merchant member
MacMall participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,438 merchant members.