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Stores > MacMall
  • MacMall MacMall Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      90508
    •  
    • BUSINESS HOURS
      24 hours, 7 days a week
      GENERAL PHONE
      800-MACMALL
      FAX
      n/a
    • SUPPORT EMAIL
      CustomerService@MacMall.com
      SUPPORT PHONE
      888-363-6255

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.37/10 8.37/10
    Chance of future purchase: Rating 8.17/10 8.17/10
    Shipping & packaging: Rating 4.32/10 4.32/10
    Customer service: Rating 6.97/10 6.97/10
    Return/Replacement policy: Rating 3.33/10 3.33/10
Voice your opinion! Review MacMall by clicking a star below.
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Verified Customer
Rating 8/10
4/5
2017-04-03

Best combo of price and shipping time

"It was a good price, and the combination of price and 2 day shipping was less than anywhere else I found. The process to accept my credit card was a bit of a pain, but I guess it's better to deal with some inconvenience to have my credit card safe."


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Verified Customer
Rating 8/10
4/5
2017-04-03

"We tried to purchase this product for 1 and half hour but CC did not go through.
After calling bank several times we finally got it approved
"


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Verified Customer
Rating 10/10
5/5
2017-04-03

"You had a simple layout and well defined descriptions of everything available to purchase. Thank you for everything!"


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Verified Customer
Rating 10/10
5/5
2017-04-02

my review

"this was an easy experience , I will gladly order again"


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Verified Customer
Rating 8/10
4/5
2017-04-02

"I had trouble getting my credit card to process. Got issues with visa card resolved. Tried re-submitting the order still declined. Tried to call in to customer service or credit card department. Was on hold for a very long time with no answer (it is Sunday, might be why). Finally I tried to submit the order online again and it finally went through. Frustrating, but to guard against fraud, I understand sometimes order can be difficult to verify. My only frustration is that I was on hold for 15 min with no answer. Glad I was able to get my order in."

Rep reply posted Apr-03-2017

A rep from MacMall, Jed.Gregorio, has responded

“Thanks for taking time to speak with us today.

Again, we apologize for the inconvenience.

For any questions or assistance, please feel free to send us an email at customerservice@macmall.com

We would like to help and hope that you would consider us again.

Sincerely,

MacMall CustomerCare


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Verified Customer
Rating 8/10
4/5
2017-04-01

Loyal Customer

"Have used MacMall for years. Always easy to find what I want. Always easy to order and check out."


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Verified Customer
Rating 10/10
5/5
2017-03-31

"The website was a bit slow."


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Verified Customer
Rating 10/10
5/5
2017-03-30

Awesome Sauce

"such an easy site to navigate, very helpful!"


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Verified Customer
Rating 10/10
5/5
2017-03-29

happy man

"easy order and good price"


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Verified Customer
Rating 10/10
5/5
2017-03-27

yo

"thanks thanks thanks thanks "


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Verified Customer
Rating 6/10
3/5
2017-03-27

good prices HIGH shipping

"shipping cost= think twice"

Rep reply posted Apr-03-2017

A rep from MacMall, Jed.Gregorio, has responded

“Thanks for taking time to speak with us today.

Again, we apologize for the inconvenience.

For any questions or assistance, please feel free to send us an email at customerservice@macmall.com

We would like to help and hope that you would consider us again.

Sincerely,

Macmall CustomerCare


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-25

Amazing

"Amazing experience. Fast and easy to buy here. Plus great deals. "


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Verified Customer
Rating 10/10
5/5
2017-03-24

Great price

"Can't wait until it arrives!"


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Verified Customer
Rating 10/10
5/5
2017-03-24

great site

"great service and they have a great return policy. "


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Verified Customer
Rating 10/10
5/5
2017-03-23

"Watching for the new Ipad to come out and was pleased with the price. Ordering was easy."


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