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Stores > MacMall

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  • MacMall

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street Torrance, California
    • Contact: CustomerService@MacMall.com
    • Phone: 800-MACMALL
    • Customer Support: 888-363-6255
    • Business Hours: 24 hours, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.13/10 8.13/10
    Chance of future purchase: Rating 7.79/10 7.79/10
    Shipping & packaging: Rating 4.85/10 4.85/10
    Customer service: Rating 6.25/10 6.25/10
    Return/Replacement policy: Rating 4.00/10 4.00/10
No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-06

"Website easy to navigate. Product selection excellent. Have been using for over 15 years"

This review was modified by HN2 on February 08 2017 12:45:01 PM

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Verified Customer
Rating 8/10
4/5
2017-02-04

"WAITING TO SEE PRODUCT ANDTHE SHIPPING/ARRIVAL TIME. FURTHER COMMENTS AFTER PRODUCT ARRIVAL AND INSTALLATION.."

This review was modified by ECMSATCOM on February 07 2017 12:30:08 AM

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Verified Customer
Rating 4/10
2/5
2017-02-04

Wouldn't take my charge card

"MacMall payment screen wouldn't accept my credit card info. Used same credit card info via PayPal, no problem."

This review was modified by fmayerclan on February 07 2017 12:30:04 AM
Rep reply posted Feb-06-2017

A rep from MacMall, Vanessa Blanca, has responded

“Dear Valued Customer,

We apologize for the inconvenience.

We'll have this reviewed and forwarded to the appropriate department.
Rest assured that we understand your sentiments. We'll take note of your feedback to further improve our service.

If you need assistance or if you want to give us additional suggestions or comments, You may send an email to customerservice@macmall.com .

We apologize for the inconvenience.

MacMall Customer Care


No Avatar

Chicago, Cincinnati, P Verified Customer
Rating 10/10
5/5
2017-02-04

Love MacMall!

"Mac Mall is easy and fast! Thank you!
"

This review was modified by Malelo on February 07 2017 12:30:04 AM

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Verified Customer
Rating 10/10
5/5
2017-02-03

Lowest Price I could find

"Found discontinued Dell active stylus for cheap"

This review was modified by lard123456789 on February 07 2017 12:15:14 AM

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Verified Customer
Rating 2/10
1/5
2017-02-03

How annoying can you be people!

"Stop asking customers to rate MacMall right after they purchased something. I have better things to do right now then being harassed with questions and having to deal with something other then my work!"

This review was modified by macdude-5724 on February 07 2017 12:15:11 AM
Rep reply posted Feb-06-2017

A rep from MacMall, Vanessa Blanca, has responded

“Dear Valued Customer,

We understand that your experience with us may not be the best. We'll have this reviewed and forwarded to the appropriate department.
Rest assured that we understand your sentiments. We'll take note of your feedback to further improve our service.

If you need assistance or if you want to give us additional suggestions or comments, You may send an email to customerservice@macmall.com .

We apologize for the inconvenience.

MacMall Customer Care


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-03

Simple to find what I needed

"It was very easy to find what I needed and make a choice based on price and my requirements."

This review was modified by mjkletch on February 07 2017 12:15:07 AM

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Verified Customer
Rating 10/10
5/5
2017-02-01

Great Value

"Easy Purchase and Great Value !!"

This review was modified by jkinley on February 03 2017 04:15:02 PM

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Verified Customer
Rating 8/10
4/5
2017-02-01

new to mac

"Took 2 phone calls to get information for order. "

This review was modified by william_anderson3 on February 03 2017 08:00:01 AM

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Verified Customer
Rating 8/10
4/5
2017-01-31

Great prices

"Prices were great. I haven't had much experience with customer service yet."

This review was modified by cminn77 on February 02 2017 03:00:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-31

Always a pleasure

"MacMall offers great prices on Apple products and in the last 15 years have bought both desktop and digital devices from them. Two thumbs up."

This review was modified by hrkeller on February 02 2017 10:00:02 AM

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Verified Customer
Rating 8/10
4/5
2017-01-31

"312323232323123 adfa da bafbagj"

This review was modified by detst on February 02 2017 04:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-30

Apple-ased Customer

"Love MacMall. Great service and friendly staff."

This review was modified by aesposito-66887 on February 01 2017 02:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-30

"Good experience. Wish price was lower"

This review was modified by steveclines on February 01 2017 01:00:01 PM

brendersue's Avatar

Verified Customer
Rating 10/10
5/5
2017-01-29

Quick, Easy and EXACTLY what I was looking for...

"Best of all, I KNOW it will work with my mac!!! So sick of other sites promising that and then finding all drivers are for windows only. Love that you are with PayPal and also Ebates!!"

This review was modified by brendersue on January 31 2017 12:15:02 PM

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