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"It was the second lowest price on the internet. When buying online I want to make sure that I'm buying from a good company that does not sell gray-market products and is upfront about everything. The website with the lowest price did not say "Brand New with USA warranty" as Mpsuperstore did, which is why I went with them. My order was shipped the same day I placed it and I received a full two days earlier than was estimated. Great Great online buying experience!"
"Great experience. To be completely honest, I was a little skeptical before ordering, but they were great! My purchase came quickly, and they kept me up to date on the status of my order via email. "
"Thus far, I've had a pleasant ordering experience with this merchant. Ordering was quick and easy with no website troubles. My product arrived well under the suggested delivery window.. I'm thoroughly satisfied with this vendor."
"MPsuperstore,This company is a complete scam. Soon after I ordered my purchase I felt uncomfortable with the company(they were very pushy)and cancelled it. my order was formally canceled with the company and bank yet two weeks later the amount I originally agreed to pay (little over $1,000) plus $200 extra was taken from my account. Customer service said it was a mistake and they would take care of it. NOTHING. 2 weeks later, the BBB, FTC and NY department of Justice and my bank are still trying to get my money back. I am disappointed that someone would put so much effort into scamming someone rather then putting the effort into a honest company. Before ordering from here please read all reviews from all the sites carefully."
"Placed an order for an ibm laptop ($1500) on thursday night and had to "confirm" the order on tuesday. Defeats the whole purpuse of ordering online. Was meet with a rude CSR who then began to blow air up my ass by asking how I wanted the computer configured. When I placed the order, there were no options to configure the laptop but he said that I should have configured it when I ordered it. Tried to get me to upgrade this and that and gave me a bullshit remark about if I increase the ram size installed, it would boost performance up by 40%. I don't know where he has been but even doubling the cpu clock speed would only give you about a 10% increase in performance. I asked what modules he would put in and he just gave me a name of a manufacture. I wanted to know the specific model number and his response was, "Well if you don't trust me then just forget it, I don't want to make this complicated so just forget the memory upgrade!" He asked me if I had any questions and then promptly hung up the phone. Worst service I have ever had with an online retail store. (PART ONE)"
"I never ordered anything this large or expensive through the web and I naturally was apprehensive. The true test was when the shipment did not show up on the date expected. I could not be more impressed of their customer service by the quick email and phone responses to my shipment status inquiries and later a technical question I had. I would not hesitate for one moment to order anything from Mpsuperstore again."
"I did not have a reason to use their customer service people other than my initial call, but everything else was excellent so I assume that it should be also. It was a an excellent shopping experience all the way. Would definitely buy here again."
"I did my research, once completed I knew exactly what item I wanted and Mpsuperstore had the cheapest price that I could find. I called rather than ordering on line and had them check to see that the item was indeed in stock. I had no problem with any of the transaction and the shipment was delivered as promised."
"Very good price on paper, but pushes extended warranty and accessories. Customer service lies, and refuses to cancel orders.
On January 13th, I ordered a Samsung 46-in HLP4663W DLP from their website due to their excellent list price. This was my first order when them, and their online reviews, though unspectacular, was still full of praises from satisfied customers. The next day, I received a call to “confirm” my order and then salesman proceeds to try to up sell the extended warranty, useless accessories and when I refused, stated that my order would be delivered on the curb. I promptly cancel my order since I refuse to do business which such a company.
However, to my horror, I noticed that by the 25th, they have not refunded my order and still shows it as “pending.” Their customer service said that I never cancelled and will have the salesman call me back, which they never did. If I never cancelled, one wonders how an order can be “pending” for 12 days.
I will dispute the charge with my credit card company, but save yourself the trouble and never order from them. After reviewing the reviews, I noticed that they fall into two extreme categories, those who absolutely LOVE the store and those that HATE it. I have no proof, but I suspect their employees create false reviews, the poor reviews are the truth. "
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posted Feb-24-2006 
![Share](javascript:share_rating({"review_body":"Great experience. To be completely honest, I was a little skeptical before ordering, but they were great! My purchase came quickly, and they kept me up to date on the status of my order via email. ","link":"http:\/\/www.resellerratings.com\/store\/MPsuperstore\/comment\/246853#comment246853","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MPsuperstore.jpg","store_name":"MPsuperstore","username":"Marranga","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Thus far, I\u0027ve had a pleasant ordering experience with this merchant. Ordering was quick and easy with no website troubles. My product arrived well under the suggested delivery window.. I\u0027m thoroughly satisfied with this vendor.","link":"http:\/\/www.resellerratings.com\/store\/MPsuperstore\/comment\/246385#comment246385","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MPsuperstore.jpg","store_name":"MPsuperstore","username":"Can ibus","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"MPsuperstore,This company is a complete scam. Soon after I ordered my purchase I felt uncomfortable with the company(they were very pushy)and cancelled it. my order was formally canceled with the company and bank yet two weeks later the amount I originally agreed to pay (little over $1,000) plus $200 extra was taken from my account. Customer service said it was a mistake and they would take care of it. NOTHING. 2 weeks later, the BBB, FTC and NY department of Justice and my bank are still trying to get my <br>money back. I am disappointed that someone would put so much effort into scamming someone rather then putting the effort into a honest company. Before ordering from here please read all reviews from all the sites carefully.","link":"http:\/\/www.resellerratings.com\/store\/MPsuperstore\/comment\/245887#comment245887","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MPsuperstore.jpg","store_name":"MPsuperstore","username":"DominiElika","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Couldnt track the shipment which may only be a fault of the shipping company. Overall I think they did a very good job and would buy from again.","link":"http:\/\/www.resellerratings.com\/store\/MPsuperstore\/comment\/245097#comment245097","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MPsuperstore.jpg","store_name":"MPsuperstore","username":"Very picky","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Placed an order for an ibm laptop ($1500) on thursday night and had to \u0022confirm\u0022 the order on tuesday. Defeats the whole purpuse of ordering online. Was meet with a rude CSR who then began to blow air up my ass by asking how I wanted the computer configured. When I placed the order, there were no options to configure the laptop but he said that I should have configured it when I ordered it. Tried to get me to upgrade this and that and gave me a bullshit remark about if I increase the ram size installed, it would boost performance up by 40%. I don\u0027t know where he has been but even doubling the cpu clock speed would only give you about a 10% increase in performance. I asked what modules he would put in and he just gave me a name of a manufacture. I wanted to know the specific model number and his response was, \u0022Well if you don\u0027t trust me then just forget it, I don\u0027t want to make this complicated so just forget the memory upgrade!\u0022 He asked me if I had any questions and then promptly hung up the phone. Worst service I have ever had with an online retail store. (PART ONE)","link":"http:\/\/www.resellerratings.com\/store\/MPsuperstore\/comment\/244874#comment244874","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MPsuperstore.jpg","store_name":"MPsuperstore","username":"fr00glesh0pper","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I never ordered anything this large or expensive through the web and I naturally was apprehensive. The true test was when the shipment did not show up on the date expected. I could not be more impressed of their customer service by the quick email and phone responses to my shipment status inquiries and later a technical question I had. I would not hesitate for one moment to order anything from Mpsuperstore again.","link":"http:\/\/www.resellerratings.com\/store\/MPsuperstore\/comment\/244847#comment244847","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MPsuperstore.jpg","store_name":"MPsuperstore","username":"Catsnotme","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I did not have a reason to use their customer service people other than my initial call, but everything else was excellent so I assume that it should be also. It was a an excellent shopping experience all the way. Would definitely buy here again.","link":"http:\/\/www.resellerratings.com\/store\/MPsuperstore\/comment\/243706#comment243706","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MPsuperstore.jpg","store_name":"MPsuperstore","username":"Compusteine","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I did my research, once completed I knew exactly what item I wanted and Mpsuperstore had the cheapest price that I could find. I called rather than ordering on line and had them check to see that the item was indeed in stock. I had no problem with any of the transaction and the shipment was delivered as promised.","link":"http:\/\/www.resellerratings.com\/store\/MPsuperstore\/comment\/242492#comment242492","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MPsuperstore.jpg","store_name":"MPsuperstore","username":"Agent222","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very good price on paper, but pushes extended warranty and accessories. Customer service lies, and refuses to cancel orders.<br><br>On January 13th, I ordered a Samsung 46-in HLP4663W DLP from their website due to their excellent list price. This was my first order when them, and their online reviews, though unspectacular, was still full of praises from satisfied customers. The next day, I received a call to \u201cconfirm\u201d my order and then salesman proceeds to try to up sell the extended warranty, useless accessories and when I refused, stated that my order would be delivered on the curb. I promptly cancel my order since I refuse to do business which such a company. <br><br>However, to my horror, I noticed that by the 25th, they have not refunded my order and still shows it as \u201cpending.\u201d Their customer service said that I never cancelled and will have the salesman call me back, which they never did. If I never cancelled, one wonders how an order can be \u201cpending\u201d for 12 days. <br><br>I will dispute the charge with my credit card company, but save yourself the trouble and never order from them. After reviewing the reviews, I noticed that they fall into two extreme categories, those who absolutely LOVE the store and those that HATE it. I have no proof, but I suspect their employees create false reviews, the poor reviews are the truth.<br>","link":"http:\/\/www.resellerratings.com\/store\/MPsuperstore\/comment\/241956#comment241956","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MPsuperstore.jpg","store_name":"MPsuperstore","username":"Gnolam","rating":"1"}, "single");){kind=link}
"It was the second lowest price on the internet. When buying online I want to make sure that I'm buying from a good company that does not sell gray-market products and is upfront about everything. The website with the lowest price did not say "Brand New with USA warranty" as Mpsuperstore did, which is why I went with them. My order was shipped the same day I placed it and I received a full two days earlier than was estimated. Great Great online buying experience!"