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"I searched everywhere for the cheapest price. This is where I found it!!!! Thanks! (shipping is high though, but with the low price, it was still the BEST deal)"
"Have nothing but absolutely positive feedback. They are fast, safe, very competitive and most of all extremely user frendly. I will shop here again...maybe even this week."
"It looks like they have MANY things I will be shopping for in the future. I am very excited about the selection of items they show on their site."
"This order was held up a couple days because I requested they inform the carrier to leave the package without a signature. I think they made the wrong decision when they decided to hold the order until they heard back from me. I appreciate their good intentions. Anyway, thanks!"
"Very disatisfied. Based on the ratings I found here which were middle of the range, I placed an order for a camera. Their web site indicated that they had the item in stock. Instead of receiving a shipping notice, I received an e-mail telling me I had to call by phone and verify my shipping address. Right. Instead, a salesman tried to sell me a bunch of overpriced accessories and an extended warranty. I politely declined any of the extras. He told me he would arrange to have the camera shipped. But nothing happend. No shipping notice. No indication on their web site that my order has shipped. So I sent them an e-mail asking what is going on with my shipment. After two days, no response. I then sent another e-mail cancelling the order. Still no response. ZIP, nada, nothing. I will never order from MP Superstore again and I strongly suggest that you don't either. From now on I will only order from legitimate, highly rated camera stores."
"I orded online a Sony Vaio VGN-SZ110B with 2nd day delivery. On the next day Jeffrey (from MP SUPERSTORE) call me at my office and try to sell me other things that I didn't need. I refuse every thing, from extended warranty to memory upgrade. He ask me to hold-on, and after 5 minutes on hold and 20 minutes of B.S. conversation he told me that "sorry we don't have the item in stock, it should take 5 to 14 days to get it", I said no problem and he said hold on... more 5 minutes and he comes and told me that he is unable to complete the order because I didn't meet the computer requirement and he hill not charge my card.I was looking at the feedbacks after that and I conclude that they do that with everybody that don't want buy "extra things". I don't recomend this company to anybody. "
"Based on the comments by other buyers, it would appear that MPsuperstore has some issues to resolve. All I can say is that my order was shipped promptly, communication was good, and the product was what I was looking for at a fantastic price. I can only think that people tend to post when they have problems, but not when the order works out. There was no followup call trying to sell a service contract."
"Please stay away from this store!They have by far, the worst customer service to date!I purchased a TV from MPSuperstore about 3 days ago, and called Customer Service yesterday in hoping to find out the status of my order. I spoke with Scott. I have never seen such terrible customer service. Expected wait time are more than 30 minutes, and they are extremely pushy in selling warranties.Please stay away from this store. I am hoping to cancel my order and have my money refunded. They charged me without letting me know and won't even speak to me.I will call American Express and report this as a fraud transaction. Please think twice before you buy from them."
"Everything went smoothly from the initial transaction on their web site to the delivery of the brand new Plasma TV... just in time for our anniversary! It was my first experience using Mpsuperstore, but they were consistently competitive in their pricing and reccomended by collegues. Will definitely look for Mpsuperstore in future purchases."
"I ordered the camera on Monday night. I received the confirmation on Tuesday morning that said they were shipping it out that day. I used ground shipping so I was expecting them to take more than a week to get the camera to me. I was pleasantly surprised when I got the camera on Friday. I got everything that I ordered so overall I had a good experience and I would definitely consider ordering from them in the future. The speed of the delivery was great and the shipping expense was negligible."
"Very competitive prices, easy ordering, and great service without any of the hassles I've become accustomed to on other sites. I chose ground shipping and it arrived across country in 2 days. Ridiculously fast! I'd definitely recommend! "
"Excellent customer service. Prompt reply to my inquiry. Very speedy shipping/delivery. I'm very pleased with this transaction. Thank you!"
"My package arrived within 3 days of the day I ordered…very fast, efficient service. Everything was as described on the website. Slow dial up speed - not your fault, but lots of images really slows down page loading. Overall shopping experience very good."
"My only concern for new Customers is the explanation of credit card security measures. I had the item shipped to my home and billing address. I was unaware that I had to be at home to accept and sign for the order, therefore the item was not dropped off and they had to re-deliver the next day. It was appreciated as a sign of a good a caring company but also a pain."
"Good experience. After dealing with many lowball prices complete with bait,attempt to switch and then suddenly "we're out of stock", this was refreshing. I bought an open box Pan. GS-150 for $427. I mailed in a $50. rebate and expect I'll receive it. All was in order. 1 tiny scratch on the outside of the LCD. It came carefully packed and complete. Except the camera nothing but the AC converter was open. I'm off to find out what DVD recorders they have."