LuckyVitamin.com Reviews - page 2 - luckyvitamin.com Ratings at ResellerRatings

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luckyvitamin.com

Health, Fitness, Beauty

Rating 8.45/10 3,720 reviews

8.45/100
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LuckyVitamin.com is a merchant member
LuckyVitamin.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,975 merchant members.
 

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All Customer Reviews (3,737)


Rating 2/10 1/5
modified review posted May-19-2013

"Lucky Vitamin did not inform me that they did not have the New Chapter Estrotone supplement I ordered in stock until well after I ordered it on 5/11. If I had known up front they didn't have it currently in stock, I would have ordered it from somewhere else. As it is, they have my credit card no. and plan to charge my card when the supplement comes in. I would prefer to cancel my order and get the supplement from another company, but I was not offered that option.
I will never order from Lucky Vitamin again.
Margaret DiJohn"

modified review reply posted May-20-2013

luckyvitamin, LuckyVitamin.com rep has responded

“Thank you for your recent order and your feedback.
We do apologize that we were unable to fill your order. We do stock approximately 97+% of product in the warehouse however order demands can vary. On the Item page if a product is "in stock or out of stock" it will show however due to multiple orders being placed at the same time and quantity of item ordered, information can be somewhat altered. Most products are replenished within just a couple of days however sometimes there is a manufacturer issue causing longer delays. There is also the ability on the item page to request to be notified when a product is back in stock and an email will be sent to you.
If you want to substitute a back ordered item for a different size, flavor, brand that is in stock, or modify or cancel your order just contact the customer service department and we’ll make the change.
We do our best to communicate as much information as possible. On the back order email you received the customer service department contact information is provided to make any changes (including canellations)to the order. Nothing is charged to the credit card until the product is shipped. We do hope we have the opportunity to assist you again with your health and wellness needs,
Best of Health,”

Rating 2/10 1/5
modified review posted May-18-2013

"Spent about $500
Perishable goods are sitting around in a truck because luckyvitamin chooses to use the cheapest slowest shipping possible. The next day I placed an order with Vitacost and their free shipping got to me two days from when I placed it.
This happened before but I was told it was not the normal but here we are again. "

modified review reply posted May-20-2013

luckyvitamin, LuckyVitamin.com rep has responded

“Thank you for your recent orders and your feedback.
Unfortunately the order number was not provided for specific information to reply to. When Standard shipping is selected, the order will ship either FedEx, USPS, DHL or a combination of these services depending on weight of package and address destination and can take anywhere from 2-8 business days. LuckyVitamin also offers additional shipping options such as Expedited; 3Day,2Day and NextDay Delivery or a set Ground or USPS PRIORITY Mail.
Once the order is shipped, the tracking information is provided so you can track the order until it reaches your door.
For more detailed information on Shipping, please click the link below.
http://www.luckyvitamin.com/t-shipping
We do hope this information has been helpful”

Rating 10/10 5/5
modified review posted May-18-2013

"excellent products and outstanding service"

modified review reply posted May-20-2013

luckyvitamin, LuckyVitamin.com rep has responded

“Thank you for your positive feedback and we look forward to assisting you again with your health and wellness needs.
Be sure to visit the New Products page as we are always adding new items daily. http://www.luckyvitamin.com/c-1681-new-products
Best of Health,”

Rating 4/10 2/5
modified review posted May-18-2013

"Haven't received my order yet!"

modified review reply posted May-20-2013

luckyvitamin, LuckyVitamin.com rep has responded

“Thank you for your recent order and your feedback,
Your order placed on a Saturday afternoon 5/11 was processed and shipped on Monday 5/13 as orders are shipped M-F.
Transit time can vary depending on location (east/west coast), package weight, shipping method selected, etc. If the order is shipped within the U.S., tracking information is provided with the shipping email confirmation to assist with transit and approximate delivery details. All shipments leave the warehouse and go directly to the FedEx Hub in Ohio for fastest sorting and then on the local hub in your area.
Our automatic shipment program (Auto Re-order) is the easiest way to reorder your products so you receive them in plenty of time before you run out. As you shop, select the Auto-Reorder Ta on the item details page and set the frequency in which you want to receive that item. Then add that item to your cart. Choose any item available on our website and set an automatic reorder frequency and we’ll do the rest.
Hope this information is helpful,
Best of Health,”

Rating 10/10 5/5
modified review posted May-18-2013

"LuckyVitamin.com was a user friendly site. My items shipped within a week and I am very happy with the service I recieved."

modified review reply posted May-20-2013

luckyvitamin, LuckyVitamin.com rep has responded

“Thank you for your recent order and your positive feedback. Share the Health and the Savings with your friends, family, co-workers, etc and you can earn $10.00 OFF your next order! Read how here; http://refer.luckyvitamin.com/o/685043680
Best of Health,”

Rating 2/10 1/5
modified review posted May-18-2013

"I angery.
When i have a my orfer"

modified review reply posted May-20-2013

luckyvitamin, LuckyVitamin.com rep has responded

“Thank you for your recent order and your feedback
On the Item product page it will list if a product is "in stock" or "out of stock" however sometimes due to multiple orders or multiple pieces being ordered, we can run out of inventory. Most products are back in the warehouse within just a few days but we won't hold the original order and ship what we can, then ship the rest at no additional charge. We do our best to keep you informed with follow up emails but if you ever want to change the size, flavor or brand, just contact us and we can assist you.
Best of Health,”

Rating 10/10 5/5
modified review posted May-18-2013

"great service and overall shopping experience "

modified review reply posted May-20-2013

luckyvitamin, LuckyVitamin.com rep has responded

“Thank you for your recent order and your feedback which is always important to us.
Be sure to visit Natural & Organic Sun Care Summer Sale at LuckyVitamin.com for Sunscreens, Aloe, After Sun Care, Lip Balms Self Tanners and more
http://www.luckyvitamin.com/c-1911-summer-sun-care-sale

Best of Health,”

Rating 10/10 5/5
modified review posted May-18-2013

"Everything was great! Received order soon with everything I wanted. Lucky Vitamin always delivers top quality products fast. "

modified review reply posted May-20-2013

luckyvitamin, LuckyVitamin.com rep has responded

“Thank you for your recent order and your feedback. Glad you were so satisfied with the service and product(s) you received and we look forward to assisting you again.
May is National Celiac Awareness Month and LuckyVitamin has a great selection of products at great prices. http://www.luckyvitamin.com/c-1878-gluten-free-sale
Best of Health,”

Rating 10/10 5/5
modified review posted May-17-2013

"I find their web site easy and quick to use, delivery is prompt and consistent, and customer service has been good when I've needed to follow up on anything."

modified review reply posted May-20-2013

luckyvitamin, LuckyVitamin.com rep has responded

“Thank you for your recent order and your feedback. Glad you were so satisfied with the service and product(s) you received and we look forward to assisting you again.
Visit the All Natural, Guilt Free Stevia Sweetener Sale and save even more this month. http://www.luckyvitamin.com/c-2049-sweet-stevia-sale
Best of Health,”

Rating 10/10 5/5
modified review posted May-17-2013

"Fast shipping and Great Products. Very Happy"

modified review reply posted May-20-2013

luckyvitamin, LuckyVitamin.com rep has responded

“Thank you for your recent order and your feedback. Glad you were so satisfied with the service and product(s) you received and we look forward to assisting you again. Be sure to visit our Coconut Oils and Capsules Sale for Extra Discounts http://www.luckyvitamin.com/c-2063-coconut-oil-sale
Best of health,”

Rating 10/10 5/5
modified review posted May-17-2013

"Wonderfully easy site and great prices quick delivery too! Could not be happier I am saving a bundle. Thanks"

modified review reply posted May-20-2013

luckyvitamin, LuckyVitamin.com rep has responded

“Thank you for your positive feedback and glad we were able to assist you so well. We appreciate your feedback.
This month you can receive Bonus Savings of additional 10% off on Country Life quality brand products.
http://www.luckyvitamin.com/m-135-country-life

Best of Health,”

Rating 10/10 5/5
modified review posted May-17-2013

"site was easy to order and I rec'd my order in just a few days."

modified review reply posted May-20-2013

luckyvitamin, LuckyVitamin.com rep has responded

“Thank you for your recent order and your feedback. Glad you were so satisfied with the service and product(s) you received and we look forward to assisting you again. Now’s a good time to Boost your Vitamin D and and save even more. http://www.luckyvitamin.com/c-2066-vitamin-d-supplement-sale
Best of Health,”

Rating 10/10 5/5
modified review posted May-16-2013
ResellerRatings.com TOP REVIEWER!

"I had run across a couple of other online retailers that had what I wanted, but had BAD ratings here, and then I found Lucky Vitamin and am quite happy with the results. Not only did they have a better price than the other two places, but the shipping price and time were also great."

modified review reply posted May-20-2013

luckyvitamin, LuckyVitamin.com rep has responded

“Thank you for your recent order and your feedback which is very important to us. Glad you were so satisfied with the service and product(s) you received and we look forward to assisting you again.
Visit our “Not Your Typical” Protein Sale to shop Hemp, Plant, Rice, Pea and Egg Proteins and save even more this month.
http://www.luckyvitamin.com/c-2065-not-your-typical-protein-sale
Best of Health,”

Rating 10/10 5/5
modified review posted May-16-2013

"i have been very happy happy happy with their service thanks lucky vitamin
"

modified review reply posted May-20-2013

luckyvitamin, LuckyVitamin.com rep has responded

“Thank you for your positive feedback and glad we were able to assist you so well. We appreciate your feedback. This month you can save even more with New Chapter top selling Whole Food Supplements. Click on the link to view the additional great savings; http://www.luckyvitamin.com/m-200-new-chapter
Best of Health and Savings,”

Rating 4/10 2/5
modified review posted May-16-2013

"I ordered product from LuckyVitamin, and it was nearly a week until they posted that what I'd ordered was not in stock and is backordered. I could have made other arrangements if notified immediately."

modified review reply posted May-20-2013

luckyvitamin, LuckyVitamin.com rep has responded

“Thank you for your recent order and your feedback
On the Item product page it will list if a product is "in stock" or "out of stock" however sometimes due to multiple orders or multiple pieces being ordered, we can run out of inventory. Most products are back in the warehouse within just a few days but we won't hold the original order and ship what we can, then ship the rest at no additional charge. We do our best to keep you informed with follow up emails but if you ever want to change the size, flavor or brand, just contact us and we can assist you.
Best of Health,”

 
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