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lik-sang.com/

Computer Hardware & Software

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--/100 (6-month rating)
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All Customer Reviews (55)

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Rating 10/10 5/5
modified review posted Jun-17-2005

"Ordered two multiple-purposed vga boxes and shipped international with UPS. Got here fast! No complaints here!"

Rating 10/10 5/5
modified review posted Jun-09-2005

"I was looking for a Composite to VGA adapter on Google and came across Lik-Sang.com. The site had a number of adapters listed and after doing some research I decided to go with them, mostly due to the price.

I placed an order, but then realized that I ordered the wrong item. I was unable to cancel the order and the "agreement" page said that items can only be returned if they are defective.

Because the above was my fault - I was stupid for not paying attention - I decided to bite the bullet and order the correct item.

The next day I got an email from Lik-Sang support saying that they noticed that I ordered two similar items and wondered whether I made mistake and wanted to cancel one of the orders. I emailed back asking to cancel the first order and received a full refund on the same day!!

The item arrived within a few days. It was well packaged and exactly as described.

Overall, I am pleased with this transaction."

Rating 2/10 1/5
modified review posted Mar-14-2005

"Do not buy wholesale from Lik-Sang, they have recently begun to dissalow the use of their trademarked "Smartjoy" name.

This means you can buy their products wholesale and spend thousands of dollars to do so but cannot use the term Smartjoy in any of your advertisements of such products, which I imagine would include eBay sales, and any website advertisement programs such as Google Adwords.

The best selling point of these items is the fact that people know the Smartjoy name and search using that name, however if you cannot use the Smartjoy trademark customers won't be able to find the products you are trying to sell."

Rating 4/10 2/5
modified review posted Jan-24-2005

"the psp game ridget racer i got from them is ok, the price is rather high. however, their processing time takes very very long~~ 2 weeks to get my payment verified, then another 1.5 week to get it delivered to me. customer support is very slow, can't get a respond for at least 1 day."

Rating 2/10 1/5
modified review posted Jan-11-2005

"I decided to buy the following:
1 x SmartJoy FRAG (Keyboard and Mouse Adapter)US$28.90
1 x Shipping and Handling (Global Priority)US$6.00
Total: US$34.90

Now, the Global Priority specifically states that there is NO BROKERAGE FEE. I waited the 2-4 weeks rather then spending a bit more for a quick shipping option in order to save on brokerage. I received the package about 2.5 weeks later, and there is $5 brokerage fees. I contacted Lik-Sang 7 times so far to obtain a $5 credit to my card, and they admit that they are wrong, and offered me some XBOX to PC adapter to connect controllers which I do not need.

These guys are pretty scummy, screwing me over for $5, and offering me useless crap I will have to pay more brokerage and duty on. THEY LIED IN THEIR STATEMENTS, AND ARE UNWILLING TO REIMBURSE ME FOR IT, OR CHANGE THEIR STATEMENTS. I would not have bought had I known this. I cannot believe companies like this would piss customers off over $5. POOR SERVICE, does not listen to customer needs, and slow email support (over 2 days). I will never shop here again, and it is all over $5, and poor service. LIARS."

Rating 2/10 1/5
modified review posted Dec-29-2004

"This company has the worst customer service and bussiness power. I mean verification alone of your credit card might actually take you 2 weeks to get finish and the way they verify your credit card might scare you (send a photocopy of your credit card front and back on a piece of paper w/ your signature!!!!) and SEND IT by mail or EMAIL! It's pretty ridiculous! After verification was done, processing of a preorder is poor! What I mean by this is that since I took a long time on my verification I had to wait for my items to get in while other customers who have preordered something from them has already got they're shipped because they were previous customers! I can't believe a company cannot even uphold a customer's preorders, THIS IS JUST BAD BUSINESS!!! And other customers have noted the same things!"

Rating 10/10 5/5
modified review posted Dec-21-2004

"I have ordered many things for Lik-sang (including my Sony PSP) and have never had anything but good service for them. There customer service people are professional and courteous and reply to e-mail rather quickly. There shipping prices are as other people have said; kinda high but I think its worth it since they are out of Hong Kong, and most of my orders were processed, and shipped same day. I intend to continue to do business with them just as long as they keep giving my good service. Even the import store I deal with a lot use and love Lik-Sang."

Rating 10/10 5/5
modified review posted Oct-08-2004

"I ordered a $200 VGA up-scan converter from Lik-Sang and I couldn't be more pleased. The product arrived on time and in perfect condition. The pricing of the unit was quite reasonable compared to the prices of other sites and the difficulty of finding it. I would feel very confident in purchasing from Lik-Sang.com again."

Rating 10/10 5/5
modified review posted Aug-16-2004

"Shipping was a bit expensive and the order took a while to come, but it came. All the items met the description on their site and nothing was damaged."

Rating 6/10 3/5
modified review posted Mar-14-2004

"Merchandise was delivered 10 business days after ordering. Pretty good since it was to the East Coast. The afterburner for the GBA was good, but the rechargeable batteries are not what's stated on the website. It was a $8 lost but still kind peeved. Overall happy with merchandise."

 
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