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RatingsRating
Store InformationStore Info
Full Rating Profile
  • LightInTheBox

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Diantong Square, 7 Jiuxianqiao North Rd, Beijing, China
    • Contact: feedback@lightinthebox.com
    • Phone: n/a
    • Customer Support: http://www.lightinthebox.
    • Business Hours: Monday to Friday 9:00am-6pm CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.36/10 8.36/10
    Chance of future purchase: Rating 8.41/10 8.41/10
    Shipping & packaging: Rating 7.43/10 7.43/10
    Customer service: Rating 8.08/10 8.08/10
    Return/Replacement policy: Rating 7.92/10 7.92/10

6,535 Customer Reviews

Rating 10/10
5/5
modified review posted

"Superb item excellent quality and very fast shipping"


Rating 2/10
1/5
modified review posted

"Still have not received my product over a month later. Website is a scam."


Rating 10/10
5/5
modified review posted

"My sister recommended this site.
I started purchasing from here since few months, its really nice, economic, worth the price.
They provide good customer service too.
They give a prompt response if you have any issue.
"


Rating 10/10
5/5
modified review posted

"very good product for its price.... looks very elegant... my wife loved it"


Rating 10/10
5/5
modified review posted

"The lightinthebox is much more different than others. Because the items looks more quality and responding very fast. I have advised it to my friends"


Rating 10/10
5/5
modified review posted

"Very good product. it last a bit to arrive but everything was ok. and the material is very good similar to the real hair. I really recommend Light in the box."


Rating 10/10
5/5
modified review posted

"very good site, a wide variety of items and very correct attitude to questions. Very highly recommend it."


Rating 10/10
5/5
modified review posted

"Received on time in good condition. Customer service reply quickly. Reasonable prices"


Rating 10/10
5/5
modified review posted

"Lightinthebox customer service was great because they always respond very fast than i expect. I have a problem with customs duties which was very high but the good thing about them they kept their word and paid half of my customs duties.That is great."


Rating 10/10
5/5
modified review posted

"awesome socks! I like it, as it's fit my feet! "


Rating 10/10
5/5
modified review posted

"Quality good. Delivery on time will resell for about 10 bucks "


Rating 8/10
4/5
modified review posted

"All products i ordered are good, although the price is worth according to the quality. "


Rating 2/10
1/5
modified review posted

"Horrible experience. Stated that expedited shipping meant 3-5 days, but took 14, and when I complained they explained that I "did not understand" the definition of expedited shipping. No help at all. "


Rating 8/10
4/5
modified review posted

"Here is your previous review on our site for reference: The dress arrived far earlier than I expected! It really is a heavy weight and good quality material as mentioned in the other reviews. I was worried the dress material may be shiny and cheap looking, sort of like a kids costume dress type material, but it is far from it. I am a UK size 8 and am 5,7", the dress fits great even with heels. I ordered the dress in grape and It is exactly the colour I was hoping would arrive. The only down side was the £20 duty fee for delivery to the UK, I am still waiting for this to be refunded as I bought the insurance to cover it. I would definitely order from here again, Very happy with my dress :) "


Rating 10/10
5/5
modified review posted

"I ordered the Blazer ( Woman's Lapel Check Splicing Long Sleeve Blazer). I am very happy with this purchase. I ordered the color white and it looks great, fits well, and the material is very good. My Mom, sister, and cousin all liked the Blazer that I recommended to them on this website. They were very happy because there were many things to buy at a reasonable price. I had a lot compliments on the Blazer, so I wanted to order different colors but it was out of stock. Please let me know when it is available again. Thank you!"


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LightInTheBox is a Merchant Member! Learn more

LightInTheBox is a merchant member
LightInTheBox participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,838 merchant members.