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  • LightInTheBox LightInTheBox Elite Status
    • Address: Diantong Square, 7 Jiuxianqiao North Rd, Beijing, China
    • Contact: feedback@lightinthebox.com
    • Phone: n/a
    • Customer Support: http://www.lightinthebox.
    • Business Hours: Monday to Friday 9:00am-6pm CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.79/10 8.79/10
    Chance of future purchase: Rating 9.01/10 9.01/10
    Shipping & packaging: Rating 8.09/10 8.09/10
    Customer service: Rating 8.77/10 8.77/10
    Return/Replacement policy: Rating 8.63/10 8.63/10
Rating 10/10
5/5
2017-01-14

Fantastic website great customer service

"I have purchased a few items from lightinthebox, have no complaints what so ever, items have always been delivered in stated time and the products are of good quality especially my favourite addidog jacket for my dog. i do recommend this site to all my friends and family"

This review was modified by jo-leyland on January 17 2017 12:02:35 AM

Rating 10/10
5/5
2017-01-13

Отличный магазин.Отличные товары

"Делал много заказов на сайте.Никаких нареканий и претензий нет.Моя последняя покупка цепь мужская.Очень понравилась.Покупал в подарокименинник был на седьмом небе от счастья"

This review was modified by jr8832 on January 17 2017 12:02:34 AM

Rating 10/10
5/5
2017-01-13

Produtos Incríveis a Preços Acessíveis

"Os melhores produtos de todas as categorias e com preços super acessíveis eu encontro na LighInTheBox!!! Variedade, Estilo, Segurança e Praticidade nas compras!!! Site super confiável e interessante de se visitar e realizar compras!!!"

This review was modified by akita_naomi_andrea on January 17 2017 12:02:26 AM

Rating 10/10
5/5
2017-01-13

Simplesmente amei

"Bom já é minha terceira compra e cada vez da vontade de comprar mais e mais pois os produtos são ótimos e o preço muito favorável pois aqui no Brasil os mesmos produtos estão bem acima dos da lightinthebox.
Simplesmente amei só tenho uma dúvida como resgatar o meu presente um pen drive se puderem me ajudar ficarei guata.
"

This review was modified by Elainecelsodejesus on January 17 2017 12:02:21 AM

Rating 10/10
5/5
2017-01-13

Great company Light in the Box

"Have had great experience with Light in the Box, they have good products at a low price. Have enjoyed wearing the garments I purchased from them and will recommend them to my friends."

This review was modified by cblfrd on January 17 2017 12:02:15 AM

Rating 10/10
5/5
2017-01-13

Super online shopping

"Fast delivery and items perfectly as described Thanks"

This review was modified by laudi_clyde on January 17 2017 12:02:14 AM

Rating 10/10
5/5
2017-01-13

Wonderful authentic (original) car video recorder.

"A well-known recognizable recorder. Build on top. Easy pairing for WiFI from the device. The quality of video on a solid four. For this amount to find analogues is not so simple. In the international version stitched for 5 minutes 4pda to help. By cons would consider fixing the registrar - I think not last long.
In the Central Federal District of the Russian Federation delivered within 4 weeks.
"

This review was modified by muxalen on January 17 2017 12:02:14 AM

Rating 10/10
5/5
2017-01-13

Great customer service

"Great customer service.I had a little problem and I created a ticket and they answer the next day and fixed my problem right away. Will recommend and I definitely order again. Oops I already did I oder another Wii controller and charger.Thanks light in the box for great service."

This review was modified by narcisa_ruiz24 on January 17 2017 12:02:12 AM

Rating 8/10
4/5
2017-01-13

Buenos productos, buena atención al cliente

"La verdad que me encanta haber encontrado Light In the box, al principio (Marzo 2015) se demoraron muchisimo en entregar los productos, pero a partir de Octbre 2016 las entregan han sido mas eficientes.
"

This review was modified by lu_luchana on January 17 2017 12:02:12 AM

Rating 10/10
5/5
2017-01-13

super contenta con la pagina

"vivo en colombia, y ya he hecho varias compras desde esta pagina, estoy fascinada, no cobran aduanas, y cuando he tenido inconvenientes contestan super rapido
"

This review was modified by MAESJA on January 17 2017 12:02:08 AM

Rating 10/10
5/5
2017-01-13

Great Android TV Box Scishion V88 Pro

"Very happy with it! I was fearing that it will be overheating while watching IPTV or movies like most of the cheaper Android TV Box do, but it's very ok and not overheating at all. Would definitely recommend it to a friend, especially as I've got it with a huge discount on the LightInBox, just for 20$. Awesome!"

This review was modified by radu990 on January 17 2017 12:02:08 AM

Rating 8/10
4/5
2017-01-13

One only knows how good a place is, when you got a problem. I got one, and it got solved.

"We bought a Wireless Bluetooth Controller for PS4 as a x-mas gift. It had an error. It got stuck sometimes. I told them our problem. They told us to send it and put the invoice inside the package and then they would reimburse us the full amount of the shipping. Not many stores does that. "

This review was modified by Krizzzzz on January 17 2017 12:02:06 AM

Rating 4/10
2/5
2017-01-13

assez satisfaite dans l’ensemble de mes comandes.

"je suis assez satisfaite de mes commandes sur lightin the box de mes colis , les livraisons sont trop long il ainsi le prix de frais de livraison son chère parfois cela reviens plus chère que le produit acheter il faut amélioré tout ça. voir un autre mode de livraison pas chère merci"

This review was modified by vm_alice on January 17 2017 12:02:02 AM
Rep reply posted Jan-13-2017

A rep from LightInTheBox, LightInTheBox, has responded

“Chère Marie-Victorin alice,
ceci est superviseur Fabio. Vous s'il vous plaît vérifier ce que ce ticket: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=14481119”


Rating 10/10
5/5
2017-01-13

gostei do site

"COMPREI ESSE VESTIDO POREM TIVE QUE CANCELAR A COMPRA POR QUE O PRODUTO NÃO IRIA CHEGAR A TEMPO PARA A DATA QUE EU PRECISAVA, POREM RECOMENDO O SITE POIS É CONFIÁVEL E SEGURO, SOLICITEI O CANCELAMENTO DA COMPRA E COM DOIS DIAS O DINHEIRO DO PRODUTO QUE HAVIA PAGO ESTAVA DE VOLTA NA MINHA CONTA...COMPRAREI NOVOS PRODUTOS EXCELENTES PREÇOS,DEMORA UM POUCO PARA CHEGAR MAS ESTAMOS COMPRANDO EM UM PAIS DO OUTRO LADO DO MUNDO NE, E OS CORREIOS NO BRASIL NÃO AJUDAM.."

This review was modified by neirilane on January 17 2017 12:01:58 AM

Rating 8/10
4/5
2017-01-13

Great Dicounts!!!

"In fact the prices in comparison to the articles that are bought are very good; The quality of the clothes is very very good, the colors are vivid, flashy; And the service is very good; In addition to customer service they answer all your doubts in a timely manner ..."

This review was modified by Lunita02 on January 17 2017 12:01:50 AM

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LightInTheBox participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,447 merchant members.