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  • LensRentals.com LensRentals.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7730 Trinity Rd Ste. #110
    • Contact: support@lensrentals.com
    • Phone: 901-754-9100
    • Customer Support: 901-754-9100
    • Business Hours: 8:30 am to 5 pm weekdays
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.83/10 5.83/10
    Chance of future purchase: Rating 9.58/10 9.58/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

What is this?

2,630 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-09

"Everything about my order worked exactly as advertised. No surprises."


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Verified Customer
Rating 10/10
5/5
2015-12-04

"Dealing with LensRentals.com was the easiest thing to do. Their service and inventory was awesome. I highly recommend anyone undecided about a certain lens to deal with these people. Their service was spot on and complete. When my time was up i just packaged the items in the box provided along with the shipping label and sent it off. AAAA++++++++
Best choice i made before spending big money on a lens.
"


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Verified Customer
Rating 10/10
5/5
2015-12-03

"Arrived earlier than expected. Rented a Canon 6D and Tamron 35 1.8 VC. Both were blemish free and preformed great. Would highly recommend them to others. I was even able to extend my rental the day it was to be returned as I needed some more time. The shipping back to them is kinda stressful as you dont know if things arrived or if they know that you have shipped it already."


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Verified Customer
Rating 10/10
5/5
2015-12-02

"Spot-on. Arrived quickly, exactly as ordered, very easy return.
Will be back.
"


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Verified Customer
Rating 10/10
5/5
2015-11-28

"I was very pleased with my experience with LensRentals.com
I got my order on time and the lens performed fantastically. One thing that I really appreciated is that I was able to extend my order. The more I used the lens, the longer I wanted to keep it. It was very nice to have such an easy way to extend the order. I also appreciated the different reminder emails that I received to help me return it on time. Thanks LensRentals! I'll be back!!
"


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Verified Customer
Rating 10/10
5/5
2015-11-28

"I was completely impressed by how fast my rental got here and the amazing price! The whole process was easy and hassle free! I will be doing business in the future!"


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Verified Customer
Rating 10/10
5/5
2015-11-24

"Lens rentals, are actual humans who care about other humans :) I gave you guys a shout out here: https://youtu.be/C3c79qB49VQ?t=6m18s"


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Verified Customer
Rating 10/10
5/5
2015-11-21

"the lens came on time and was packed very well to protect it and sending it back was easy"


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Verified Customer
Rating 10/10
5/5
2015-11-21

"One of the most well run companies of its kind - one could only wish more internet retailers/providers were this good - especially their user interface. Flawless."


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Verified Customer
Rating 10/10
5/5
2015-11-20

"I rented a lens for a polar bear adventure trip with Natural Habitat. The lens arrived the day I expected it to and was properly packed to prevent damage. The lens was in very good working condition and made my experience photoing the polar bears quite satisfying. Thanks for the return label and the instructions for returning the lens, including the reminder to get a receipt from Fed Ex when I returned it. Overall a good experience and I will strongly consider doing business again when I next have the need. Thanks!!! Ernie"


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Verified Customer
Rating 10/10
5/5
2015-11-16

"Lensrentals.com was fantastic. Reasonable pricing, top notch customer service and my lens arrived exactly when needed. Just be aware that you may need to be home to sign for the package. I rented the 24-105 Canon f/4L lens and it was awesome!"


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Verified Customer
Rating 10/10
5/5
2015-11-15

"I use them every time I need a slightly better camera for my own, and they always deliver on time with an excellent product."

This review was modified by wyoming116 on November 17 2015 01:55:01 AM

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Verified Customer
Rating 10/10
5/5
2015-11-14

"Everything came on time. It was easy to ship back. The only thing that I didn't like, was that the Rode Videomic Pro didn't come with a battery, so I had to get one last minute."

This review was modified by paxchristi99 on November 16 2015 05:55:01 PM

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Verified Customer
Rating 8/10
4/5
2015-11-13

"The package was shipped and delivered on time with no problems. It was wrapped well with much padding. There was a little bit of dust on the frontal piece of glass but it was easily cleaned off. The Ultra Sonic Motor was quite slow compared to other lenses with an ultra sonic motor that I've used. Other than that, I loved the rental lens and I cannot wait until my next wedding when I can rent it again! Thank you for providing such amazing service!
Jonathan Spear
"

This review was modified by Jonathanspear3 on November 16 2015 04:00:01 PM

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Verified Customer
Rating 10/10
5/5
2015-11-13

"Lens Rentals is a great place to do business with. Their prices are reasonable, offer quick responses to all inquiries and get the stuff to you when they say they will. Their site also offers reviews on the various cameras and lenses to help you make the best choice for what your needs are. Very highly recommended!"

This review was modified by muddlin on November 16 2015 04:00:01 PM

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