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RatingsRating
Store InformationStore Info
Full Rating Profile
  • LensRentals.com LensRentals.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7730 Trinity Rd Ste. #110
    • Contact: support@lensrentals.com
    • Phone: 901-754-9100
    • Customer Support: 901-754-9100
    • Business Hours: 8:30 am to 5 pm weekdays
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.57/10 8.57/10
    Chance of future purchase: Rating 9.29/10 9.29/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 9.58/10 9.58/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

2,436 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2015-06-12

"High quality experience all the way, from Customer Service, to better than on-time delivery, to very competitive pricing, to as-advertised equipment. If you need to rent, this is the place."


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Verified Customer
Rating 10/10
5/5
2015-06-11

"Everything went well.
The communication and shipping process were top notch.

Erick V
Media Production Manager
Omnimount"


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Verified Customer
Rating 8/10
4/5
2015-06-11

"Excellent customer service, I do feel that the price was a bit high and that the discount for the "keeper" service should have also knocked off return shipping. "


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Verified Customer
Rating 10/10
5/5
2015-06-11

"The equipment arrived on time and it was great to work with. That 100-400 lens is one of the best telephoto lens I've worked with so far.

Will definitely recommend to my friends!"


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Verified Customer
Rating 10/10
5/5
2015-06-10

"Lensrentals was fantastic. The equipment was in perfect shape. The price was amazing. The customer support was exemplary. I would definitely recommend and rent from Lensrentals again."


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Verified Customer
Rating 10/10
5/5
2015-06-08

"My lens arrived on time and made my trip to Alaska a memorable one!"


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Verified Customer
Rating 10/10
5/5
2015-06-07

"Always get quality products and excellent service from LensRentals. I can call if I have questions and get good advice. You just can't get any better than lensrentals.com

Thanks for being there. :)"


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Verified Customer
Rating 10/10
5/5
2015-06-07

"Great customer service, very friendly and helpful, great quality products, good prices."


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Verified Customer
Rating 10/10
5/5
2015-06-06

"Outstanding experience, Very professional and reliable."


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Verified Customer
Rating 10/10
5/5
2015-06-04

"Excellent! On time, perfect order, made it super easy to return! Will absolutely use them again"


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Verified Customer
Rating 10/10
5/5
2015-06-03

"Great service! Couldn't be easier to rent a lens."


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Verified Customer
Rating 10/10
5/5
2015-06-01

"Order was shipped quickly and everything was in working order. Staff was very helpful."


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Verified Customer
Rating 10/10
5/5
2015-06-01

"Very responsive and helpful customer service."


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Verified Customer
Rating 10/10
5/5
2015-06-01

"All aspects of this transaction was flawless and without any shortcoming or defects. I'm fully satisfied with this rental and will be contacting Lens-Rental in the next couple of months for additional rentals.
Thanks"


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Verified Customer
Rating 10/10
5/5
2015-05-31

"Very easy and convenient plus the equipment look like new!"


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LensRentals.com is a merchant member
LensRentals.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,847 merchant members.