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RatingsRating
Store InformationStore Info
Full Rating Profile
  • LensRentals.com LensRentals.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7730 Trinity Rd Ste. #110
    • Contact: support@lensrentals.com
    • Phone: 901-754-9100
    • Customer Support: 901-754-9100
    • Business Hours: 8:30 am to 5 pm weekdays
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.92/10 7.92/10
    Chance of future purchase: Rating 9.17/10 9.17/10
    Shipping & packaging: Rating 9.38/10 9.38/10
    Customer service: Rating 9.17/10 9.17/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

What is this?

2,318 Customer Reviews

Rating 10/10
5/5
modified review posted

"I was more than extremely satisfied with Lensrental's services and staff. They remember clients, they display enough humor and sarcasm in their contacts with clients to make themselves memorable and appreciated.

I would strongly recommend Lensrentals to anyone looking to explore the wide variety of lenses and cameras they offer.
"


Rating 10/10
5/5
modified review posted

"Smooth & easy process. Camera, lenses & gears are in good condition as described. Will rent again!"


Rating 10/10
5/5
modified review posted

"Have rented gear from LensRentals multiple times and have had great service each time. I recommend them to all of my friends. "


Rating 10/10
5/5
modified review posted

"Everything came in perfect working order. Everything was on-time and was easy to ship back thanks to a return label included in the box. Overall a great experience with LensRentals."


Rating 10/10
5/5
modified review posted

"Excellent company. Responsive to requests and delivered as promised. Very easy to deal with ad convenient. "


Rating 10/10
5/5
modified review posted

"Excellent Costumer Service. Lens was waiting for me at the local FedEx office as promised "


Rating 10/10
5/5
modified review posted

"Quick. Communicative. Accommodating. Easy. I'm not sure I could ask for much more from a service like this.

From the ability to deliver close to or at my shoot location, to the prepaid shipping for the return... I'd definitely use them again.
"


Rating 10/10
5/5
modified review posted

"They are always great, the equipment is always great, and the CS is beyond great every time I contact them."


Rating 10/10
5/5
modified review posted

"Was just what we ordered. Super simple process. "


Rating 10/10
5/5
modified review posted

"First experience renting from Lensrentals, and everything went as expected. Package arrived on time with the requested equipment, all in excellent condition. Would rent from them again soon! "


Rating 10/10
5/5
modified review posted

"Have rented the same underwater camera from them twice and had great experiences both times. Easy to work with and great easy to use equipment."


Rating 10/10
5/5
modified review posted

"Knowledgeable staff always available who understand Indy needs!"


Rating 10/10
5/5
modified review posted

"very happy with the process.
Rented a Canon 6D camera came well packed and in great condition.
"


Rating 10/10
5/5
modified review posted

"The shipping was fast and reasonable and the lens was very easy to return ship. "


Rating 10/10
5/5
modified review posted

"The lenses I rented were immaculately clean and in perfect working order. The whole process was easy as can be. I'll definitely recommend LensRentals to others. "


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LensRentals.com is a Merchant Member! Learn more

LensRentals.com is a merchant member
LensRentals.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,841 merchant members.