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Stores > LensRentals.com
  • LensRentals.com LensRentals.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      38018
    •  
    • BUSINESS HOURS
      8:30 am to 5 pm weekdays
      GENERAL PHONE
      901-754-9100
      FAX
      n/a
    • SUPPORT EMAIL
      support@lensrentals.com
      SUPPORT PHONE
      901-754-9100

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.99/10 8.99/10
    Chance of future purchase: Rating 9.79/10 9.79/10
    Shipping & packaging: Rating 9.97/10 9.97/10
    Customer service: Rating 9.93/10 9.93/10
    Return/Replacement policy: Rating 9.85/10 9.85/10
Voice your opinion! Review LensRentals.com by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-10

Best Customer Service Ever

"As always, everything perfect."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-09

Great Company

"I've been using LensRentals since 2009 and I will continue renting from them. Sometimes I even buy their gear whenever I want to keep it (check their Keeper program). I love the flexible options for delivery. I used home delivery, office delivery and "Hold at FedEx office" options at different times. Their packing is superb and now they even include some ultra-sticky scotch tape for sealing the box for return shipping, which is a nice and useful touch. They also offer variety of insurance programs for the gear and the insurance rates are very reasonable. "


MichaelJesse's Avatar

Verified Customer
Rating 10/10
5/5
2017-07-09

AMAZING

"Truly great experience from start to finish.
I ordered two Canon lenses to shoot a first birthday party. Lenses were near new and delivered on time.
Communication was efficient, and included a "date to return" reminder.

Awesome company to deal with, I will be a repeat customer!
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-09

Great company

"Lens rental always goes above and beyond!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-09

Excellent

" Very easy to rent , return shipping was extremely easy to even including packing tape for you. Doesn't get any easier "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-08

lifesaver

"This is my 4th time ordering from you guys in the first time reviewing it. You guys are always the go to site and a lifesaver. All of your equipment is practically brand new."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-08

Quality equipment, Great Customer Service, Priced Right.

"What more can you really ask for.. Their website is intuitive and super easy to understand. No guess work in shipping, and all of the equipment I've rented has been in pristine condition! I've recommended them to several people and will definitely be renting again."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-06

Fantastic in every way

"Had a couple hiccups along the way (as I was unfamiliar with the particular camera). They graciously helped me through everything, and everything worked out so smoothly. Thanks LensRental!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-05

Trip saved.

"Lensrentals saved my trip, when i forgot to reserve my lens in a timely manner. Rented it out the day before i was to leave and it arrived with no issues whatsoever. Thanks."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-03

All the great reviews are right

"From the easy to use website, to the great selection and the shameless rental process, my experience with LensRentals.com was great. The camera I rented was virtually brand new and the packaging was great. I appreciated the light humor incorporated into the packaging. I will definitely rent from LensRentals.com again and recommend them without reservation."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-30

Amazing service every time I use LensRentals.com.

"Great customer service, awesome experience. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-30

Fantastic Experience

"I rented a Sony A68 and 70/400 lens for a trip to photograph bears in Alaska. The equipment showed up early and in perfect condition. It worked flawlessly throughout the trip. The even enclosed a return shipping label. I will use them again and again I am sure."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-30

Everything went perfectly!

"This was my first experience with LensRentals and it won't be my last! Easy to use, great customer service. I'll rent from them again. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-29

They make life easy!

"Lots of gear. Fantastic support. Great communication. They've never let me down."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-28

Delivered as promised, easy rental experience!

"MY order was easy to place, customer service was excellent, and the overall experience was great!"


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