We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • LensRentals.com LensRentals.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7730 Trinity Rd Ste. #110
    • Contact: support@lensrentals.com
    • Phone: 901-754-9100
    • Customer Support: 901-754-9100
    • Business Hours: 8:30 am to 5 pm weekdays
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.44/10 8.44/10
    Chance of future purchase: Rating 9.38/10 9.38/10
    Shipping & packaging: Rating 9.69/10 9.69/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

2,413 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"Outstanding experience, Very professional and reliable."


No Avatar

Verified Customer
Rating 10/10
5/5

"Excellent! On time, perfect order, made it super easy to return! Will absolutely use them again"


No Avatar

Verified Customer
Rating 10/10
5/5

"Great service! Couldn't be easier to rent a lens."


No Avatar

Verified Customer
Rating 10/10
5/5

"Order was shipped quickly and everything was in working order. Staff was very helpful."


No Avatar

Verified Customer
Rating 10/10
5/5

"Very responsive and helpful customer service."


No Avatar

Verified Customer
Rating 10/10
5/5

"All aspects of this transaction was flawless and without any shortcoming or defects. I'm fully satisfied with this rental and will be contacting Lens-Rental in the next couple of months for additional rentals.
Thanks
"


No Avatar

Verified Customer
Rating 10/10
5/5

"Very easy and convenient plus the equipment look like new!"


No Avatar

Verified Customer
Rating 10/10
5/5

"fast shipping, quality packaging, communication after rental great!"


No Avatar

Verified Customer
Rating 10/10
5/5

"I am very much looking forward to using LensRentals.com again. My goodness, everything was efficient and affordable, start to finish."


No Avatar

Verified Customer
Rating 10/10
5/5

"This was a first-time rental from LensRental. The lens was delivered to a local FedEx store, and it was in good shape. Packaging was first class. The lens, Sigma 24mmf1.4, was flawless and performed smoothly to my expectations. It was a wonderful lens. I ordered it from B&H Photo, but it was on back-order. I wanted to try it and check out how it performed before eventual delivery. I gave LensRentals a try, and everything went smoothly. I'll rent again when I consider a Zeiss lens."


No Avatar

Verified Customer
Rating 10/10
5/5

"I was really blown away by their customer service. I will and already have recommended others to use their service."


No Avatar

Verified Customer
Rating 10/10
5/5

"On time, efficient, great gear well packed. What more could I ask for? I've used them twice now--critical jobs both times. I'll use lens rentals again next time, too."


No Avatar

Verified Customer
Rating 10/10
5/5

"Recently went to Alaska, had knowledgeable, helpful lens suggestions. Super easy and efficient shipping and return process. This is the 2nd time I've rented and will continue to do so. Highly recommend!"


No Avatar

Verified Customer
Rating 10/10
5/5

"Rental equipment was delivered on time, equipment worked well. Whole transaction was very smooth. Would definitely use them again."


No Avatar

Verified Customer
Rating 10/10
5/5

"Great experience. Process was exactly as described and easy. Lens worked great! Beautiful photos.
Will be back again!
"


Ratings Calculation Change


Share LensRentals.com's store rating

LensRentals.com is a Merchant Member! Learn more

LensRentals.com is a merchant member
LensRentals.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,847 merchant members.