We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > LensRentals.com

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • LensRentals.com LensRentals.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7730 Trinity Rd Ste. #110
    • Contact: support@lensrentals.com
    • Phone: 901-754-9100
    • Customer Support: 901-754-9100
    • Business Hours: 8:30 am to 5 pm weekdays
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.61/10 8.61/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 9.64/10 9.64/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

2,888 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-21

"The Lens's I have rented have been amazing and
The service level from LensRentals is even more Amazing !!
"


Rating 10/10
5/5
2016-10-21

Amazing Company!!

"Super convenient place to rent from. Choose the dates you want the rental for and items will arrive on time, packed professionally. Return is hassle free. All you need to do is repackage everything in the case and box it came with, put the shipping label on, and drop off at a FedEx location. Super convenient, super easy. Customer service is wonderful and friendly as well. If you have any questions, don't hesitate to contact them. "

This review was modified by itsabe on October 21 2016 08:32:23 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-20

Painless experience

"Rented some camera and lighting gear for a wedding shoot. This vendor stood out for the ability to pick up locally in Nashville (thereby avoiding shipping charges), wide selection, and reasonable prices. I changed my mind several times after placing the initial order and added on/swapped a few items each time; on each occasion, I heard back extremely quickly from the efficient and courteous staff and my order was updated accurately with no headache. Pickup and dropoff took less than a minute and the gear was packaged efficiently and in great shape. Would definitely rent again and recommend to others."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-20

Great Service and Easy to Manage

"Order came when it said it would and was easy to send back. Lots of availability and choices of cameras and lenses."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-17

Perfect place to rent from!

"Shipping arrived a day ahead of time. Cameras and lenses were packed in professional case and pouches for protection. All equipment was in excellent condition. No issues on my shoot. Easy to pick up and drop off equipment at local FedEx store."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-14

Easier than expected! New Fan

"OMG! I was scared at first to try this company but they deliverd fast and made returing so easy! I also loved the selection of lens rental and the price!! I will for sure use again! I am a new fan."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-14

Fantastic service, fantastic rentals

"I don't rent many lenses, I'm just a hobbiest, but when I do I will only rent from LensRentals. Never had a problem with getting my lens on time and they are always in excellent shape. Money well spent and its a great way to test the more expensive lenses for purchase later on. Ordered on 9/30 for delivery on10/4 which gave me one day to try out the lens before I left to attend a big car show in Ocean City, MD"

This review was modified by jtrai4911 on October 14 2016 04:40:37 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-14

Favorite camera rental service

"I've rented gear through Lens Rentals several times a season for the last few years. Every transaction has gone smoothly and the gear always arrives in great shape. The customer service is top notch too, quick to respond and happy to help. Great company. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-14

Super snazzy satisfied!

"Super snazzy satisfied! Thank you!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-11

Fantastic Experience!

"I called customer service before I ordered and they explained the process. Everything happened exactly as described. The lens was in great shape, the packaging was safe and easy. The return process was simple, use the same box and add the provided shipping label and send. I will use LensRental.com again!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-11

Great service!

"Worked really well, arrived on time and was easy to use and ship back. Thanks!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-10

Amazing place to rent from!

"LensRental took such great care of me. I missed my first delivery so I called them to talk about what I should do and some other questions, and they told me everything I needed. So I scheduled my delivery to be picked up, and a nice lady from LensRental called me back to tell me I wouldn't be able to pick up my lenses that night and if I wanted to, she had 2 other locations I could pick it up from. She scheduled it for me and told me to call her back if I needed anything else. They have great customer service there, their equipment comes well packed and in great condition. They're packages are perfect so you have everything you need. I will certainly be renting more lenses from them in the future. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-10

"Quality gear. Easy process to order and return. Great customer service. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-09

Perfect service on Lumix kit

"Wanted to try the Panasonic Lumix GX8 camera with the Lumix 20mm/1.7 lens to see it they would suit my needs. Loved the camera and lens, and was extremely pleased with the entire rental process, from the initial order to the return. Would be hard to imagine another optics rental company that could surpass LensRentals."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-08

Can't go wrong with this company!

"Every rental I have done with this company has arrived on time and perfectly functional. All return paperwork and instructions are to the point and simple. Can't say enough about how happy I am with lens rentals!"


Ratings Calculation Change
Learn about Our Reviews

Share LensRentals.com's store rating

LensRentals.com is a Merchant Member! Learn more

LensRentals.com is a merchant member
LensRentals.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,607 merchant members.