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RatingsRating
Store InformationStore Info
Full Rating Profile
  • LensRentals.com LensRentals.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7730 Trinity Rd Ste. #110
    • Contact: support@lensrentals.com
    • Phone: 901-754-9100
    • Customer Support: 901-754-9100
    • Business Hours: 8:30 am to 5 pm weekdays
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 9.38/10 9.38/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 9.38/10 9.38/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

2,485 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"Equipment arrived when promised and was in great condition."


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Verified Customer
Rating 10/10
5/5

"I had a wonderful experience with Lens Rental Team, their camera 7D MII, Sigma 150-600mm Lens.
1. When I registered myself with the LR, the team has double checked my identity to make sure that I am the right person who is trying to rent. This shows that they are really concerned about the Customer's security.
2. The delivery of the Products was on time and carefully packed.
3. above all the response from the team of LR is wonderful.
4. I keep coming back to you guys. THANK YOU LR for giving such a wonderful customer experience.
"


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Verified Customer
Rating 10/10
5/5

"Lens Rentals exceeded my expectations. Delivered the rented lens when they said they would and charged me a very fair price. I am extremely satisfied with Lens Rentals and will use them again."


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Verified Customer
Rating 10/10
5/5

"Everything about this company is wonderful! I called several times with questions and everyone was so helpful.
I will always give this company my business.
"


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Verified Customer
Rating 10/10
5/5

"On time, communication was terrific and the lenses worked well. I am going to use them exclusively now."


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Verified Customer
Rating 10/10
5/5

"Since I hadn't ordered anything in awhile they called me to make sure I was who I said I was. Took about thirty seconds. I had ordered the canon 5D mark III since my camera was not working. It arrived on time and worked perfectly. It's nice that there products always come with what you need to return them as well. No complaints here."


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Verified Customer
Rating 10/10
5/5

"Fast service, excellent shipping methods. Will definitely use again."


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Verified Customer
Rating 10/10
5/5

"Everything arrived in plenty of time for our event. We had to add something to our order at the last minute and even that arrived. They do a great job of keeping you informed and letting you know what to do next."


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Verified Customer
Rating 10/10
5/5

"Nice equipment affordable rentals great service"


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Verified Customer
Rating 10/10
5/5

"Renting a camera from LensRentals.com was a totally satisfactory experience. Everything was easy, delivery was right on time, the equipment was flawless, and returning it was duck soup. These guys are completely professional in every way, and are a pleasure to work with. I won't hesitate to use LensRentals.com any time!"


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Verified Customer
Rating 10/10
5/5

"Awesome quality and service."


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Verified Customer
Rating 10/10
5/5

"Lens arrived on time, was exactly as advertised and the return shipping was easy. Will use again!"


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Verified Customer
Rating 10/10
5/5

"Pre-rental questions were quickly answered. Items arrived on time and in a very good condition. Overall renting experience is very convenient and hassle-free. Will definitely become a repeat customer."


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Verified Customer
Rating 10/10
5/5

"I can't say how helpful the team was with all my questions. I was renting a few pieces of gear for the first time and they walked me through everything and their suggestions were spot on."


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Verified Customer
Rating 10/10
5/5

"Everything came in great condition and was easy to set up. Batteries were all fully charged and ready to go. It might have been even too well packaged. The bubble wrap inside the lens case was a bit much."


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LensRentals.com is a merchant member
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