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Store InformationStore Info
Full Rating Profile
  • LensRentals.com LensRentals.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7730 Trinity Rd Ste. #110
    • Contact: support@lensrentals.com
    • Phone: 901-754-9100
    • Customer Support: 901-754-9100
    • Business Hours: 8:30 am to 5 pm weekdays
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.57/10 8.57/10
    Chance of future purchase: Rating 9.29/10 9.29/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 9.58/10 9.58/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

2,442 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2015-07-01

"It was a very good experience great company"


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Verified Customer
Rating 10/10
5/5
2015-06-29

"Several things standout in my mind with LensRentals.
1. My personal phone contact to an English speaking tech support person and his suggestion to combine the two camera bodies in one package, saving me extra shipping costs was not only smart … but also was the follow-thru of a personal touch.
2. The quick shipment .. super adequate packaging … self enclosed shipping label for easy return - all contributed to a joyful painless experience.
"


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Verified Customer
Rating 10/10
5/5
2015-06-29

"LensRental got the lens to me asap. My own lens was being repaired and I needed a lens for a photo safari. They understood the problem and quickly shipped. Then my own lens came back unexpectly. Called LensRental and they allowed me to ship back their lens and I got a partial refund for the time I did not need the lens. Very much appreciated. "


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Verified Customer
Rating 10/10
5/5
2015-06-29

"Because I am not that well-heeled (loaded, rich, or a 1 %er), I cannot afford to have a $3000 lens sit in my photo bag. When the need arises, I just rent the proper lens for a few hundred buck, and I look like I know what I'm doin'.
The average amateur photographer doesn't need to own all the lenses, he/she just needs to rent and there is nothing on the market that compares to LensRentals.com.
-Great web page
-Great selection
-Fast Delivery
-Smart packaging/easy return
-Fair prices
'nuf said.....previous and future customer,
troopr1@aol.com"


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Verified Customer
Rating 10/10
5/5
2015-06-28

"I was very happy with my lensrentals.com order. "


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Verified Customer
Rating 10/10
5/5
2015-06-27

"Very professional, great products!"


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Verified Customer
Rating 8/10
4/5
2015-06-26

"I had two separate orders a week apart and both arrived on or before the delivery date! The lenses were all very clean, but a camera that came with the second order wasn't very well cleaned. There was still dust and dirt around the lens mount and top buttons. It worked fine, but I was expecting a little bit better cleaning to be done. "


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Verified Customer
Rating 10/10
5/5
2015-06-26

"This was my 1st time renting lenses . This company made it easy and flawless. The shipping back was just as easy. Will use this company when I am in need of lenses. You guys made my Vacation that much more enjoyable. "


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Verified Customer
Rating 10/10
5/5
2015-06-25

"1st time to use LensRentals.
Great customer service. Highly recommend based on 1st experience. Fresh ,clean gear. Batteries charged. Great packaging & timely delivery. "


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Verified Customer
Rating 10/10
5/5
2015-06-23

"Very quick, friendly service. Any questions answered fully. Camera and lens shipped on time. Packed very well. Return shipping easy. And the camera functioned as promised, as it should. Lens glass was clean. Haven't noticed any dust on camera sensor but honest, didn't do tests looking for it. Overall, very happy with the experience at lensrentals.com and I plan to rent again in October."


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Verified Customer
Rating 10/10
5/5
2015-06-23

"LensRentals.com was easy to use - the website was full of information to help with my decision and the knowledgeable staff responded to all of my questions with detailed, specific answers. We picked our Canon 400mm lens up at FedEx as we drove through Jackson Hole and, less than an hour later, opened it to take amazing pictures of a bear wandering through a meadow in the Grand Tetons. The lens helped us beautifully capture the amazing animals we watched in Yellowstone that week and we will treasure these images always. I can not tell you how many people we told about LensRentals.com while in the park (and once home) - and how many people did not realize you could rent lenses - and will be renting from you in the future. Thank you very much! We will definitely use your service again! PS Canon's new 400mm lense is stable enough to use without a tripod - even the kids could take clear, crisp shots while holding it. Wonderful - thanks again."


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Verified Customer
Rating 10/10
5/5
2015-06-22

"Fast Shipping, Great Customer Support, and lenses were like new."


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Verified Customer
Rating 2/10
1/5
2015-06-21

"Your rep kept threatening me with late fees before even helping too try to solve my problem. Just kept saying " it's not showing that it's updating the tracking number. " finally I called FedEx myself and they said they just hadn't scanned the package yet. Don't use scare tactics on new customers on their first trial of the service --that's the moral to the story. I will not recommend this to anyone. Bad experience overall. "


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Verified Customer
Rating 10/10
5/5
2015-06-20

"Great first time experience. Gear came on time was easy process shipping it back. Highly recommend and will rent again. "


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Verified Customer
Rating 10/10
5/5
2015-06-19

"The folks at Lensrentals went out of their way to locate, unpack and repack an order ready for shipment to me and replace a lens I mistakenly ordered. Their prices are good and service is great."


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