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Stores > LensRentals.com
  • LensRentals.com LensRentals.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      38018
    •  
    • BUSINESS HOURS
      8:30 am to 5 pm weekdays
      GENERAL PHONE
      901-754-9100
      FAX
      n/a
    • SUPPORT EMAIL
      support@lensrentals.com
      SUPPORT PHONE
      901-754-9100

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.01/10 9.01/10
    Chance of future purchase: Rating 9.77/10 9.77/10
    Shipping & packaging: Rating 9.97/10 9.97/10
    Customer service: Rating 9.93/10 9.93/10
    Return/Replacement policy: Rating 9.84/10 9.84/10
Voice your opinion! Review LensRentals.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-07-08

Quality equipment, Great Customer Service, Priced Right.

"What more can you really ask for.. Their website is intuitive and super easy to understand. No guess work in shipping, and all of the equipment I've rented has been in pristine condition! I've recommended them to several people and will definitely be renting again."


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Verified Customer
Rating 10/10
5/5
2017-07-06

Fantastic in every way

"Had a couple hiccups along the way (as I was unfamiliar with the particular camera). They graciously helped me through everything, and everything worked out so smoothly. Thanks LensRental!"


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Verified Customer
Rating 10/10
5/5
2017-07-05

Trip saved.

"Lensrentals saved my trip, when i forgot to reserve my lens in a timely manner. Rented it out the day before i was to leave and it arrived with no issues whatsoever. Thanks."


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Verified Customer
Rating 10/10
5/5
2017-07-03

All the great reviews are right

"From the easy to use website, to the great selection and the shameless rental process, my experience with LensRentals.com was great. The camera I rented was virtually brand new and the packaging was great. I appreciated the light humor incorporated into the packaging. I will definitely rent from LensRentals.com again and recommend them without reservation."


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Verified Customer
Rating 10/10
5/5
2017-06-30

Amazing service every time I use LensRentals.com.

"Great customer service, awesome experience. "


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Verified Customer
Rating 10/10
5/5
2017-06-30

Fantastic Experience

"I rented a Sony A68 and 70/400 lens for a trip to photograph bears in Alaska. The equipment showed up early and in perfect condition. It worked flawlessly throughout the trip. The even enclosed a return shipping label. I will use them again and again I am sure."


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Verified Customer
Rating 10/10
5/5
2017-06-30

Everything went perfectly!

"This was my first experience with LensRentals and it won't be my last! Easy to use, great customer service. I'll rent from them again. "


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Verified Customer
Rating 10/10
5/5
2017-06-29

They make life easy!

"Lots of gear. Fantastic support. Great communication. They've never let me down."


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Verified Customer
Rating 10/10
5/5
2017-06-28

Delivered as promised, easy rental experience!

"MY order was easy to place, customer service was excellent, and the overall experience was great!"


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Portland, OR Verified Customer
Rating 10/10
5/5
2017-06-28

First time, but not my last time

"It was a great experience. The selection was great, they had exactly what I wanted. It was shipped promptly and shipping back was simple. The price could not be beat (local camera rental shops wanted at least 3x the price!)."


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Verified Customer
Rating 10/10
5/5
2017-06-26

Terrific Service

"My experience with LensRentals did not disappoint! Although my rental was delayed due to a fault of the shipping service, LensRentals still went above and beyond to help me resolve the issue. My emails were always responded to promptly and with service that was both personal and professional. I will absolutely be visiting this site again for any equipment needs!"


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Verified Customer
Rating 10/10
5/5
2017-06-24

Consistently exceeds my expectations

"This is maybe the 5th time I've rented gear from LensRentals, and all of them have been good experiences. I use the "hold at FedEx office" option for pickup, and the gear has always arrived on time, worked properly, and been easy to return. On this most recent rental I had a mixture of photo and video equipment, which they shipped in a hard Pelican case that made things extra easy (I was heading out on a road trip, and just threw it in the car). "


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Verified Customer
Rating 10/10
5/5
2017-06-23

Excellent experience!

"Couldn't have had a better experience! Courteous staff -- shipped on time -- the lens was exceptional -- and I wouldn't hesitate to contact them in the future!"


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Verified Customer
Rating 10/10
5/5
2017-06-23

Great service

"Great service and follow up from order to delivery and upon return. Would highly recommend as they have great choices in rental lenses and accessories"


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Verified Customer
Rating 10/10
5/5
2017-06-22

Fantastic

"The lens was on time and worked so well I will be purchasing one."


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