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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7730 Trinity Rd Ste. #110
    • Contact: support@lensrentals.com
    • Phone: 901-754-9100
    • Customer Support: 901-754-9100
    • Business Hours: 8:30 am to 5 pm weekdays
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 4.38/10 4.38/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 3.75/10 3.75/10
    Return/Replacement policy: Rating 2.50/10 2.50/10

What is this?

2,149 Customer Reviews

Rating 10/10
5/5
modified review posted

"Great experience! The lens came exactly as described, and the process was extremely easy."


Rating 10/10
5/5
modified review posted

"Very pleased with this company. This was the second time I used LensRental.com. They made it very easy to order the perfect equipment I needed. It was sent efficiently and quickly and made it very easy to return. I will definitely use this company again."


Rating 10/10
5/5
modified review posted

"I rented a camera and it arrived on the said date and was in excellent condition. I would definitely do business with this outfit again."


Rating 10/10
5/5
modified review posted

"Very easy to do business with LensRentals.com. Equipment arrived on time, and easy to return. WDBWA!"


Rating 10/10
5/5
modified review posted

"The times I use Lens Rentals are always a pleasure, equipment is well kept and so much information on the pieces you are interested in using. Totally recomend."


Rating 10/10
5/5
modified review posted

"Lens Rental always comes through with great service and and an excellent selection of well maintained equipment. I use this company exclusively!!"


Rating 10/10
5/5
modified review posted

"Very professional. They stayed on top of the delivery and return, in my case taking into account the weather and travel delays this time of year in Alaska. Would surely use this company again."


Rating 10/10
5/5
modified review posted

"Good customer service...had a slight issue with the order but they called me and gave me an alternative that made everything work for my shoot."


Rating 10/10
5/5
modified review posted

"Excellent service! The best place to try out new lenses. "


Rating 10/10
5/5
modified review posted

"They were great. Will use them again."


Rating 10/10
5/5
modified review posted

"Excellent, professional service. Item was virtually brand new. Rental procedure flawless."


Rating 10/10
5/5
modified review posted

"I had rented gear through two weekends but my second weekend's shoot got postponed and so I didn't really need to have things rented past the first weekend. I was thrilled to find out that LensRental would let me return the equipment early and only pay for the days I used the equipment. That was really awesome!"


Rating 10/10
5/5
modified review posted

"Awesome service! Highly satisfied and will use again and again!!"


Rating 10/10
5/5
modified review posted

"As always, the equipment arrived in excellent condition.

Clearly, Lensrentals.com is run by photographers, for photographers. You can rent with confidence that you will be sent what you need, even things you have not considered.

The lighting packages offered ensure that you have everything you need to be successful, down to the little cables that we tend to forget about.

If ever you have questions about equipment or an order, you'll get great customer service whether you call or email. They are lightning fast on the emails.
"


Rating 2/10
1/5
modified review posted

"Placed an order for a couple portrait lenses and some flash units for an upcoming wedding. After being run around for three days they said I had to put down a 10,000$ deposit or cancel my order. If I had 10k laying around I wouldn't have to rent from them in the first place. Needless to say my upcoming wedding shoot and source of income is now in jeopardy because of this company. Don't do it if you are on a deadline!"


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