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Full Rating Profile
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    • Address: 7730 Trinity Rd Ste. #110
    • Contact: support@lensrentals.com
    • Phone: 901-754-9100
    • Customer Support: 901-754-9100
    • Business Hours: 8:30 am to 5 pm weekdays
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.00/10 7.00/10
    Chance of future purchase: Rating 7.00/10 7.00/10
    Shipping & packaging: Rating 8.50/10 8.50/10
    Customer service: Rating 5.63/10 5.63/10
    Return/Replacement policy: Rating 2.50/10 2.50/10

What is this?

2,189 Customer Reviews

Rating 10/10
5/5
modified review posted

"The lens was delivered on time and performed as one would expect from a high dollar product. I would definitely rent from LensRentals.com again!"


Rating 10/10
5/5
modified review posted

"Clean gear, arrived on time, as usual. Easy return. Will definitely use again. "


Rating 10/10
5/5
modified review posted

"The camera equipment requested arrived on the date expected and in excellent condition. This was my second rental with LensRentals.com, and I am very happy with the service, easy return system, and Excellent communication. I was notified as soon as the camera was received back in their warehouse. Easy system for rentals, and great pricing!!"


Rating 10/10
5/5
modified review posted

"I rented a lens from LensRental a couple weeks ago, it couldn't have gone smoother. Selection and checkout on their site was quick and easy, they shipped promptly and the lens arrived in excellent condition.

Return was equally easy, got an email acknowledging receipt and done.

I would definitely recommend these guys as a great rental company.
"


Rating 10/10
5/5
modified review posted

"The rental lenses arrived a day early. It was in excellent condition and worked perfectly for the full time of my rental. The return packaging and label was included and worked as expected. What more can you ask? Excellent service. Excellent equipment."


Rating 10/10
5/5
modified review posted

"LensRentals as usual does an excellent job delivering clean and reliable equipment.
I would use them in the future for my photo equipment rentals.
"


Rating 10/10
5/5
modified review posted

"Quick confirmation. Repackaging for return was very straight forward with the provided packing materials."


Rating 10/10
5/5
modified review posted

"The overall process was easy and if I had any questions I could simply call or do a live chat. Because LensRentals has many options I didn't feel I was compromising in any way and had access to exactly what I wanted. The shipping process was efficient - no hassles.

The insurance coverage is reasonably priced and was reassuring to have in place. Other rental sites I've looked at either don't have the variety of equipment, have less favorable pricing or the rental process was more complicated.

I would refer anyone to use LensRentals without reservation.
"


Rating 10/10
5/5
modified review posted

"Have rented a Nikon D7200 body on one occasion as well as a Rokinon lens on a separate occasion. Both were in very good condition with no problem with pick-up or drop-off in Brentwood location. Used phone support to ensure lens would be appropriate prior to rental, and they were very helpful! Prices are very reasonable, service has been great. "


Rating 10/10
5/5
modified review posted

"Quick response, pre-paid shipping, clear guidelines all together with good prices.

We will be using LensRentals.com here at Naples Media in the future for all our ad-hoc gear needs.

Thank you
"


Rating 10/10
5/5
modified review posted

"Professional, effective and good value. "


Rating 10/10
5/5
modified review posted

"The entire experience was excellent. The site was easy to navigate and understand. The gear selection was excellent. The ordering process was very straightforward. I had a question about delivery of the rented item and the support staff person was very helpful. The gear arrived on the day it was promised with everything that was required, and the return shipping couldn't have been easier. I will definitely use Lens Rentals again."


Rating 10/10
5/5
modified review posted

"Simple, fast, and fun to try equipment that I might want to buy"


Rating 8/10
4/5
modified review posted

"Overall my experience was good. The lenses were in great condition and worked properly throughout my usage. However, the GH2 I rented with the lenses was hacked. It wasn't a huge problem since I knew how to reset the camera to it's original firmware. But if a novice of the camera tried to shoot with it they would get frustrated as to why it continuously stops recording and keeps displaying "Camera can not write SD Card". So I hope LensRentals starts checking cameras before they ship them out.
I will continue to use LensRentals as a reliable source for high quality glass.
"


Rating 10/10
5/5
modified review posted

"Overall experience was great; lens showed up on time, I got e-mails throughout the process (order placed, lens shipped, lens delivered, reminder to ship it back) and the process of returning it was seamless.

On the downside the lens arrived with its lens mount somewhat dirty so I had to clean it myself before attaching it to my camera.
"


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LensRentals.com is a merchant member
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