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Stores > LensRentals.com
  • LensRentals.com LensRentals.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      38018
    •  
    • BUSINESS HOURS
      8:30 am to 5 pm weekdays
      GENERAL PHONE
      901-754-9100
      FAX
      n/a
    • SUPPORT EMAIL
      support@lensrentals.com
      SUPPORT PHONE
      901-754-9100

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.79/10 8.79/10
    Chance of future purchase: Rating 9.86/10 9.86/10
    Shipping & packaging: Rating 9.93/10 9.93/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review LensRentals.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-05-04

Accommodating and great service

"Great lenses and customer service. I was unable to return my lenses back in person and they made sure I got it shipped and extended my time period to make sure I had time. "


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Verified Customer
Rating 10/10
5/5
2017-05-04

Very good

"Everything from start to finish was top-notch. The product arrived as advertised. Unfortunately, we had to cancel our travel plans last minute so I wasn't able to use the rented lens the way I wanted but LensRentals did everything I expected from them. Will use again"


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Verified Customer
Rating 10/10
5/5
2017-05-03

Trustworthy and Outstanding Service

"Simply stated, LensRentals is Trustworthy! On my first rental of a very expensive lens, I was apprehensive. The team at LensRentals answered all of my questions and concerns very patiently. The lens arrived on time and my photos from a two-week safari are testimony to the quality of their products!"


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Verified Customer
Rating 10/10
5/5
2017-05-03

Great choice for photo equipment rentals

"Have used LensRental a number of times in the past and found the quality/value of the rentals to be superb. I have only needed to call support once (for a missed pickup on my end) and they could't have been more helpful. "


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Verified Customer
Rating 10/10
5/5
2017-05-03

Excellent product and service as usual

"I love LensRentals. I have rented from them many times and am always pleased by the quality of their lenses and the service. They make the process exeptionaly simple."


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Verified Customer
Rating 8/10
4/5
2017-05-03

Good

"I am pleased with the service."


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Verified Customer
Rating 10/10
5/5
2017-05-03

Could not have been a better experience! Thanks to everyone at LensRentals.

"The whole process of finding what I needed and renting it was a breeze. Very well designed website and easy to understand what I needed to do and what LensRentals was going to do. Thanks again to everyone at LensRentals, I will be back."


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Verified Customer
Rating 10/10
5/5
2017-05-01

Amazing experience!

"I rented a Carl Zeiss CP2 and the whole experience was awesome. 10/10 will do again!"


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Verified Customer
Rating 10/10
5/5
2017-04-30

Perfect

"
Everything was very easy and an overall great experience!
"


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Verified Customer
Rating 10/10
5/5
2017-04-28

My Rental Agreement

"Rental was great, will rent from the again."


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Verified Customer
Rating 10/10
5/5
2017-04-28

Easy and Fast!

"The whole rental process was so easy and worry free. Their customer service was also so kind. It's been a while since I've experienced a company go out of their way to make sure I got everything I needed. Can't wait to rent with them again!"


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Verified Customer
Rating 10/10
5/5
2017-04-28

Excellant customer service

"The ordering process was easy! It was delivered just like it should be! I used it and sent it back using a drop box and it took a while for them to receive it. LensRentals worked with me until they received the lens even though it was received after the return date. I'll use them again! "


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Verified Customer
Rating 10/10
5/5
2017-04-28

Fast and easy

"Very simple process to rent a lens i.e website was simple and easy to use. The lens showed up when promised and was packaged so well I think a truck could run over it w/o issue! The return label - AND PACKING TAPE - was included so it was super easy to pack up to return.

The lens worked flawlessly and I may end up buying one.
"


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Verified Customer
Rating 10/10
5/5
2017-04-27

Excellent service

"Ordered lens at the very last minute. They where able to get them to me the next day by noon"


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Verified Customer
Rating 10/10
5/5
2017-04-24

Lensrentals.com is the Absolute Best!

"I have rented from Lensrentals.com for the past three years. Their inventory of both photo and video items is extensive, and their prices are very competitive as well. Lets not forget about their customer support...unmatched! I would not hesitate to recommend this company to anyone looking to rent photo and/or video equipment. I don't give out 5 stars very often but Lensrentals.com is most deserving. A+"


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