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RatingsRating
Store InformationStore Info
Full Rating Profile
  • LensRentals.com LensRentals.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7730 Trinity Rd Ste. #110
    • Contact: support@lensrentals.com
    • Phone: 901-754-9100
    • Customer Support: 901-754-9100
    • Business Hours: 8:30 am to 5 pm weekdays
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.92/10 7.92/10
    Chance of future purchase: Rating 9.17/10 9.17/10
    Shipping & packaging: Rating 9.38/10 9.38/10
    Customer service: Rating 9.17/10 9.17/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

What is this?

2,295 Customer Reviews

Rating 10/10
5/5
modified review posted

"Great service, great equipment. I will use them again."


Rating 8/10
4/5
modified review posted

"I really liked the packaging. A little confusion on the original order but customer service handled it and things went smoothly from there."


Rating 10/10
5/5
modified review posted

"This transaction went exactly the way it was supposed to."


Rating 10/10
5/5
modified review posted

"Super clean gear and it was a very smooth process. Shipping was easy and the rental was super affordable!"


Rating 10/10
5/5
modified review posted

"This was my 1st time renting a camera & 1st time using this company. It was a pleasure doing business with them, it was simple & very courteous email communication with them. The item was shipped as discussed without any issues. I will certainly used them again & refer friends. Thank you for making this experience a pleasure."


Rating 10/10
5/5
modified review posted

"the customer service is outstanding, very quick response to any question you might have. Easy to work with. Will definitely rent from them again!"


Rating 10/10
5/5
modified review posted

"This was my first lens rental. The customer service is great! They made it an easy experience. The Tamron 150-600 is a wonderful lens. Thank you lens rental.com!"


Rating 10/10
5/5
modified review posted

"I was more than extremely satisfied with Lensrental's services and staff. They remember clients, they display enough humor and sarcasm in their contacts with clients to make themselves memorable and appreciated.

I would strongly recommend Lensrentals to anyone looking to explore the wide variety of lenses and cameras they offer.
"


Rating 10/10
5/5
modified review posted

"Smooth & easy process. Camera, lenses & gears are in good condition as described. Will rent again!"


Rating 10/10
5/5
modified review posted

"Have rented gear from LensRentals multiple times and have had great service each time. I recommend them to all of my friends. "


Rating 10/10
5/5
modified review posted

"Everything came in perfect working order. Everything was on-time and was easy to ship back thanks to a return label included in the box. Overall a great experience with LensRentals."


Rating 10/10
5/5
modified review posted

"Excellent company. Responsive to requests and delivered as promised. Very easy to deal with ad convenient. "


Rating 10/10
5/5
modified review posted

"Excellent Costumer Service. Lens was waiting for me at the local FedEx office as promised "


Rating 10/10
5/5
modified review posted

"Quick. Communicative. Accommodating. Easy. I'm not sure I could ask for much more from a service like this.

From the ability to deliver close to or at my shoot location, to the prepaid shipping for the return... I'd definitely use them again.
"


Rating 10/10
5/5
modified review posted

"They are always great, the equipment is always great, and the CS is beyond great every time I contact them."


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LensRentals.com is a Merchant Member! Learn more

LensRentals.com is a merchant member
LensRentals.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,891 merchant members.