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"Agree with other review here. They list only a single part for your replacement key, then blame you for "choosing the wrong part". They expect you to be able to examine tiny photos on their website and determine if they match your (missing) key.Turns out they don't even have the correct key for my laptop. They then ask that you pay return shipping on top of that. Also, seconds after ordering, you will be spammed with additional emails selling their other products."
"Great service and prompt delivery. A $5 key can save over a hundred in computer shop repair bills. Great videos on how to repair."
"This company is Awesome! It is a Wonderful resource! I had various keys on my laptop that had just given out and when I came across laptopkey.com and found out how easy and affordable getting a replacement keyboard was, I was truly grateful to GOD for this company. My laptop is up and running beautifully now, and I am so happy!"
"Ordered from Japan October 16th, received October 31st. Keyboard was just as described. The video instructions from the website were easy to follow. Had the new keyboard installed in 15 minutes and it works perfectly. Certainly worth paying the $50 or so than to have to purchase a whole new laptop."
"Very good service and fast delevery, i am very satisfied, the items arrived well packed and was direct fit for my laptop"
"THANK YOU so much !!!The Key and hinge fits PERFECT !Even if you did not have the exact laptop model , you knew how to recomend the exact perfect one to fit !thank you again!!!I am very happy i fixed my laptop keyboard and delivery was so fast, 4 working days from USA to UK!PS : and all was so cheap !"
"My best online purchase expirience so far.great customer support and fast delivery rates"
"Hello to all,I just wanted to comment the awesome service provided by www.laptop-keys.comI was really stressed out on trying to fix my laptop because I had two mid term papers due by the end of the week. My pet bird broke the letter M key on my laptop and was seriously slowing me down in the paper writing process. I tried taking it to best buy and staples but they were trying to charge me 200 to fix my problem, they did not sell individual keys they replace the whole keyboard.I placed my order on 10/02/12 and got my key on 10/04/12, I viewed their instruction video and presto!!! its fixed.please keep up the awesome work guys. You guys saved my behind.I just wanted to say thank you to all of you making this website possible.Your Faithful CustomerV Lopez"
"Great customer service, Easy to follow YouTube videos to change the keys yourself!"
"Had to replace key on laptop with no previous knowledge or experience. LaptopKey.com provided the necessary tools for identification of the keyboard type, the instructions for disassembly of the key, and installation. Fantastic resources, quick service and reasonable price. Thanks again! I would highly recommend and will use them again."
"I was very satisfied with my entire experience with laptopkey.com.I found it easy to navigate their site and find the exact key hinges that I needed. I placed my order and got an immediate order acknowledgment. The next morning I received one question to confirm my selection. Shortly after I responded, I received a shipment notification and a "how to " video for the parts. I got the parts right away in a #10 envelope. The installation was very easy, as I followed the video while I put the parts in. BINGO! All done and my "T" key works like it always has. See, tttt TTTTT ??"
"One super happy customer here to say a BIG THANKYOU to the Laptopkey.com guys! Their video tutorial was invaluable really easy to follow and the key is now working flawlessly! It has meant the difference between scrapping a perfectly good laptop and having maybe many more years use out of it! Once again THANK YOU guys! : )"
"I have a Sony VAIO laptop VPCEH12FX that wasn't listed on what I consider to be the three biggest replacement laptop key sites. I decided to email them all and laptopkey.com was the only company to respond with an answer. The answer I got back from laptopkey.com was to select the Sony VPC-CB (White) instead. Trusting their expertise I did just that and within a few days I got a envelope containing the exact key I needed! It was great to see because I had been looking for this key for a very long time. I am very pleased my laptop is like new again! These guys know their stuff and understand the importance of customer service."
"Got it!Installed It!Awesome- Thanks so much!!So much better than sending my computer away and waiting for it to be returned."
"[Note to ResellerRatings.com: In the field "Invoice or order #" I entered what they call the "transaction ID" in a mail I received - I'm not sure whether this is the same as the "Invoice or order #", but it's the only ID of any kind I got.Also, Laptopkey.com linked this website in a concluding e-mail to me after I thanked them for the outstanding service, but they did not directly ask me to write this specific review - I seriously hope you guys don't mean "Did they pay you to give them a good rating/Are you a member of their PR section?" when you ask "Did Laptopkey.com ask you to write this review?". I checked the box because they referred me to this website, nothing more.]Having broken two of my laptop's keys, I contacted Lenovo, the manufacturer, but was told they could not send me any replacement keys, not even a whole keyboard set and that I could either send the laptop in for repair or look for 3rd party solutions.Last time I sent in a laptop, however, it took the manufacturer no less than three whole months to repair and return it, so this was not an option to me, especially not if it's just for two pieces of plastic that should not require a great deal of expertise to replace.So I looked for 3rd party solutions and found Laptopkey.com.I must admit I was skeptical at first, but given that Paypal gives you the option of taking your money back in case of suspected fraud, I went for it and ordered the two replacement keys from them.Since I live in Germany, shipment could take up to three weeks, so I waited, but the keys did not arrive. After a short e-mail exchange with Laptopkey.com's support, they apologised for the inconvenience, saying that USPS might have lost the package and sent another pair of keys.At this point, I was pretty convinced that the whole thing must have been fraudulent and prepared for ordering Paypal to withdraw my money (this is possible for up to 45 days after the transaction, so there was no rush).But to my surprise, one week later, the keys had arrived!I built them into the spaces left empty by the broken keys according to the guide Laptopkey.com provided and now I have a complete keyboard again!If you think about it for a second, this is quite astonishing in terms of service: They actually sent the same pair of keys twice when it wasn't even their but USPS's or the German postal service's fault that the first pair didn't arrive as it should have. I don't know what the legal situation in such cases is, but find this quite noble and remarkable in any event.So if you're looking for replacement keys, Laptopkey.com is the way to go (I haven't tried any other service so far, but this one works and doesn't cost a lot, so it's fine by me)."
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