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Stores > Laptopkey.com

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  • Laptopkey.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Online Ordering

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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.57/10 8.57/10
    Chance of future purchase: Rating 8.21/10 8.21/10
    Shipping & packaging: Rating 8.21/10 8.21/10
    Customer service: Rating 8.00/10 8.00/10
    Return/Replacement policy: 0.00/10

170 Customer Reviews

Rating 10/10

"Been in search for some spare keys for my MSI gaming laptop for a couple of weeks, and i couldn't find anything at all that could replace the damaged keys, except from at Laptopkey.com. I live in Sweden & wasn't sure if it would take over a month before the keys arrive to me or if it even was the correct keys (the warranty for my laptop expires about 3 weeks from that date, so i really needed it within a months time in case it would go wrong so i could return my laptop for repairs).
To my surprise, the keys arrived within less than 5 days in my mailbox & all the pieces were there. Knowing my laptop is very unique, i NEVER thought i'd find spare parts for it, especially keyboard-parts.
The customer support is simply amazing, extremely helpful & understanding :)

This is DEFINITELY recommended to anyone whom needs spare parts for their laptops.

10/10 !

This review was modified by ChippyPilot on November 16 2015 04:00:01 PM

Rating 10/10

"Excellent service. When the keyboard I ordered was not correct, they rushed a second to me, and trusted I would return the first. Personal service at it's best. "

Rating 10/10

"Excellent company fast shipping and great products in low prices "

Rating 10/10

"Ayesha went out of her way to assist me with my order for delivery to France. I was most impressed with her help and kindness to which I am not normally accustomed. I thoroughly recommend Laptopkey.com not only for their customer service but also for providing a most useful service at low cost and very quickly. I would not hesitate to recommend you to others. Many thanks once again."

This review was modified by cadignan on August 28 2015 02:18:18 AM

Rating 10/10

"I found this site (LAPTOPKEY.COM) when I was trying to buy a new keyboard for my laptop. They offered me a service, not only a key. I got it within 5 days here in Bucharest. Excellent products and service. I will recommend and tell all my friends about you."

This review was modified by Ionut_P on August 18 2015 11:32:06 PM

Rating 10/10

"Good! Everythint is just OK. "

Rating 10/10

"Simpy incredible!!! I live in Milan (Italy) and the week after the order I received the first order. I noticed that the key was not the one I need (my fault :( I choosed the wrong model), so I contacted the support immediatly. Thay were really kind , and they offered me to send me again the right model paying only the shipping INCREDIBLE!! I refused beacause they were so great, and was my fault. So I payed again the order and the week after I received the product. OUTSTANDING! Simply professional, kind and really serious!!! Continue like that!"

Rating 10/10

"The new keys worked perfectly, and I really appreciated the prompt service. I had no idea how annoying missing keys could be, and it is nice to have my laptop back to normal again."

This review was modified by CGwin on July 01 2015 04:16:11 PM

Rating 10/10

"I am very happy with this company. Firstly I was not very convinced but i decided to give it a try as it was not a large amount of money for the key. My surprise was receiving it in Spain only a week after having purchased it. There was an error and it was charged twice to my credit card, however, when I asked for a refund they did it inmediately.
The key is working perfectly, the customer service are kind and helpful, so there is no reason I would not recommend this company.

(As I see below I have to check whether I was asked by the customer service to write this review, it is true, but it was only after I had sent them a previous e-mail thanking them for all their support)

Rating 10/10

"I ordered a key for my Lenovo as one had broken. The holder was fine but the key was not. Did not warrant changing the key board and for a much lower cost ad significantly less time / work this kit, sent by Laptopkey.com, was a perfect fit and took only a minute or two to install following their very easy to follow instruction video.

This company is a great resource for us to save money and keep our computers in shape at a more than reasonable price. The order was simple to complete with their unique web design order form and guided me through the steps very easily. The part arrived in Ontario, Canada in 9 days from date of order . That is excellent.


This review was modified by calvert48 on June 19 2015 09:57:52 AM

Rating 2/10

"I ordered a spacebar key for my rog wizard asus laptop, i game so space bar is important. my spacebar key popped off because the snaps on the key broke. i ordered a replacement piece that laptopkeys said would fit my keyboard even though it wasn't exact model. i get the piece in the mail. DOES NOT FIT my keyboard on anything that came with it. i am very disappointed in it."

Rating 10/10

"My granddaughter removed and lost one of the keys on my prized laptop. Looked up the internet and found Laptopkey.com (very straight forward easy to follow website) followed the instructions and ordered the replaced key on line. From then on went like clockwork, very impressed. I live in New Zealand and like to use the internet whenever possible, not always happy with the service I receive. In this case extremely happy with the professionalism and service. Thank you. "

This review was modified by keiron. on May 25 2015 04:14:14 PM

Rating 10/10

"I had broken a key on my Lenovo K3011W Tablet with detachable keyboard. Thought I would never be able to get it fixed at a reasonable price. I found laptopkey.com on the internet. Sent an inquiry via email. Ayesha responded back to me almost immediately with the proper key replacement and the and the how to repair video. I placed my order and the key arrived in 2 days by US mail. By following their video I had the key installed in less that 5 minutes. I'm really impressed with the quality and speed of their customer service. Will recommend to all my friends and colleagues."

This review was modified by pgarrin on April 11 2015 06:05:09 AM

Rating 10/10

"Hi Lap top Sales folk

First I must confess I was skeptical as I had no idea that you can ACTUALLY REPLACE a type face key that has faded over the years. My Gateway is actually only 3 years old but 2 of my letters were badly faded. I saw your web site and you folk were amazing. It was a very simple process 1) Locate my own Computer model, 2) Pick out the keys that needed replacing and 3) order said parts. Now when it arrived I realized that the little plastic key rings were also being replaced and I simply watched your video and I was done. You corresponded well thru e mails tho it turned out it was all very very simple. So to anyone out there frustrated with faded missing keys simply go to Laptopkey.com and drop the problem in their lap and you are done.. Well worth the insignificant costs too! As an owner of a small successful company , I deal with customer service folk all day and I must say these guys are tops! I had my new keys up and running in just over a week

Kalyn Press Co

Well done!

This review was modified by LaurenceK on April 07 2015 08:57:10 AM

Rating 10/10

"The best customer service that I have experienced in years from an on-line service provider. Very timely and hands-on support. They show that they definitely care about their customers."

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