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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1334 N 131st St., Seattle, WA
    • Contact: Please have your order number ready.
    • Phone: 1-855-630-1111
    • Customer Support: 1-855-630-1111
    • Business Hours: Monday to Friday: 6am — 6pm Pacific Time
    • Fax: 1-604-980-7955

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.47/10 8.47/10
    Chance of future purchase: Rating 9.56/10 9.56/10
    Shipping & packaging: Rating 9.55/10 9.55/10
    Customer service: Rating 9.54/10 9.54/10
    Return/Replacement policy: Rating 9.72/10 9.72/10

19,790 Customer Reviews

Rating 10/10
5/5
modified review posted

"was a good choice to buy from you very satisfied with you products thanks for all your help"


Rating 10/10
5/5
modified review posted

"The laptop was packaged very well and came in perfect condition. I even got the package a day earlier than expected! I will definitely use you guys in the future."


Rating 4/10
2/5
modified review posted

"Received wrong LCD panel first time. Then after i said i was buying the correct panel overnight and sending back the wrong one. I received the same wrong panel 2 days later. I asked for a credit back and a shipping label. Still yet to receive the shipping label. Used the company for 3 years and never had 1 issue. This 1 has turned into a headache. I would have searched by the number on the panel, but customer needed an exact price quote right away, so i pulled by model number of computer. The miscommunication was more frustrating than getting the wrong panel. I know things happen. I still use the company for sure. 1 bad experience in 3 years is a pretty solid % rate."

modified review Rep reply posted Dec-17-2014

LaptopScreen, Laptop Screen rep has responded

“Customer is advised to look in their support ticket (follow a link from the confirmation e-mail).
A pre-paid return label was provided a day prior to customer writing this review.

For the fastest possible service, it is highly advisable to have ONE account with us and to submit the support requests from that specific account. Customer has submitted orders from a combination of guest and registered accounts; and a support ticket submitted as another third entity.

Support request are typically answered with-in 10 minutes during business hours; true that we promise a response in under 12 hours officially, however the support request from this customer was answered within 5 minutes and 22 seconds.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free 1-855-630-1111”


Rating 10/10
5/5
modified review posted

"excellent service, quick delivery and product exactly as ordered. very satisfied."


Rating 10/10
5/5
modified review posted

"everything worked, the how-to video was very helpful"


Rating 10/10
5/5
modified review posted

"Quick shipping and right product. Tks.
"


Rating 10/10
5/5
modified review posted

"The screen worked just great with no visible dead pixels or any other defects, "


Rating 10/10
5/5
modified review posted

"A good experience like always. I have bought many screens from this seller and have always been happy with the purchase."


Rating 10/10
5/5
modified review posted

"Got the product requested faster than advertised.

Thanks
"


Rating 10/10
5/5
modified review posted

"All good, quick shipping."


Rating 8/10
4/5
modified review posted

"the company was very easy to work with but had to send back the screen, had a glitch in it. hopefully the replacement screen will work better."


Rating 10/10
5/5
modified review posted

"I am very satisfy with Laptop screen because so far, the website is very accurate, and the information there is amazing.

Also, the shipping is very fast, and the screens works very good

Thanks for the great work :)
"


Rating 10/10
5/5
modified review posted

"Thanks, got product on time. Great job!"


Rating 10/10
5/5
modified review posted

"Screen arrived quickly and was fully compatible with the laptop. Installation was really straightforward thanks to the video showing the identical make/model. Many thanks and I would definitely recommend this service."


Rating 10/10
5/5
modified review posted

"Got it. It was what I ordered."


Laptop Screen is a Merchant Member! Learn more

Laptop Screen is a merchant member
Laptop Screen participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,920 merchant members.