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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1334 N 131st St., Seattle, WA
    • Contact: Please have your order number ready.
    • Phone: 1-855-630-1111
    • Customer Support: 1-855-630-1111
    • Business Hours: Monday to Friday: 6am — 6pm Pacific Time
    • Fax: 1-604-980-7955

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.52/10 8.52/10
    Chance of future purchase: Rating 9.27/10 9.27/10
    Shipping & packaging: Rating 9.32/10 9.32/10
    Customer service: Rating 9.38/10 9.38/10
    Return/Replacement policy: Rating 9.88/10 9.88/10

18,816 Customer Reviews

Rating 10/10
5/5
modified review posted

"good shipping, price is reasonable."


Rating 10/10
5/5
modified review posted

"Item arrived quickly, and worked properly."


Rating 10/10
5/5
modified review posted

"You guys always meet or exceed my expectations!"


Rating 10/10
5/5
modified review posted

"Thank you it was perfect and a quick fix!"


Rating 10/10
5/5
modified review posted

"Fast shipping. Very happy with the screen. Very helpful that there was a video to help me with the installation of the screen! Definitely will be back, if I ever need to be! "


Rating 10/10
5/5
modified review posted

"The order arrived in good time and in good condition, straightforward purchase and quick delivery."


Rating 8/10
4/5
modified review posted

"hello
no problem for the equipment and service
just transport is expensive
"


Rating 10/10
5/5
modified review posted

"My order was shipped correctly and promptly ."


Rating 10/10
5/5
modified review posted

"They delivered on time as as promised. Very satisfied and if I need to I will do business with them again."


Rating 10/10
5/5
modified review posted

"Great experience! Product arrived faster than promised. It was so easy to install and was way more affordable than our alternative of replacing our laptop. Thank you!!"


Rating 10/10
5/5
modified review posted

"The screen arrived as expected. The screen worked perfectly and another laptop user is back in business. The whole process of ordering, shipping, and receiving what I expected worked. I will do business with you again......"


Rating 10/10
5/5
modified review posted

"My order was received in record fast time. I am very pleased with the product they shipped and the service I received. "


Rating 10/10
5/5
modified review posted

"Shipping was fast; screen was well-packaged and arrived in perfect condition; installed screen easily; only one dead pixel in the upper-right corner."


Rating 10/10
5/5
modified review posted

"Delivered ontime and as expected. The screen works without any dead pixels."


Rating 6/10
3/5
modified review posted

"The screen works fine but I bought it for a different model (1025C) hoping to make it fit (upgrade). It isn't a 100% fit but it can be done.
If changing the screen is 1/10 (very easy), upgrading it would be a 4-5/10 (somewhat difficult but not impossible)
I hope this helps!
"

modified review Rep reply posted Sep-15-2014

LaptopScreen, Laptop Screen rep has responded

“It appears that the customer have ordered the following screen:
https://www.laptopscreen.com/370984

To replace a broken screen of this type:
https://www.laptopscreen.com/779007

These screens are two different profile types and are not supposed to be interchanged.

When we received the order on Aug 28, 2014 at 21:06:11 (PDT), we promised to deliver the right item in working condition on Thursday Sept 4th.
We than shipped the order in the morning of August 29th and it was delivered to the customer on Sept 2nd.
The item was properly picked and packed (Courtesy of LaptopScreen.com), and delivered 2 days ahead of the promised date (Courtesy of USPS).

The correct screen customer needs to complete their upgrade is here:
https://www.laptopscreen.com/813614

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free 1-855-630-1111”


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Laptop Screen is a merchant member
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