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Ratings Rating
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Full Rating Profile
  • Rating 9.78/10 17,249 reviews

    9.78 / 100
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    Laptop Screen is a merchant member
    Laptop Screen participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • Laptop Screen contact information

    • Address: 1334 N 131st St., Seattle, WA
    • Contact: Please have your order number ready.
    • Phone: 1-855-630-1111
    • Customer Support: 1-855-630-1111
    • Business Hours: Monday to Friday: 7am — 6pm Pacific Time
    • Fax: 1-604-980-7955

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 8.70/10 8.70/10
    Chance of future purchase: Rating 9.26/10 9.26/10
    Shipping & packaging: Rating 9.38/10 9.38/10
    Customer service: Rating 9.47/10 9.47/10
    Return/Replacement policy: Rating 9.38/10 9.38/10

All 17,250 Customer Reviews

Rating 10/10
5/5
modified review posted

"Quick, fast, correct. What more can you ask for. My exclusive place for screens now."




Rating 6/10
3/5
modified review posted

"No cable included, I called and spoke to customer service they had no clue what cable it needs. Thought i would be able to find it, and it has been discountinued. Whats good about a lcd screen if you cant use it because the cable is no were to be found . Should of came with the screen. CAble pn is DC02C004000 N392w
will update if I ever find the cable
"

modified review Rep reply posted Apr-17-2014

LaptopScreen, Laptop Screen rep has responded

“Edited:

Unfortunately LCD cables are never sold with LCDs. Such cables are very unique to laptops,
while the same LCD could be installed in thousands of laptop models from dozens of manufacturers.

We do not advertise that the LCDs are sold with cables,
customer purchased from the following page:
http://www.laptopscreen.com/653787/

We specifically inform customers of what comes with the LCD and cables are specifically listed as not included:
http://bit.ly/1j9IYG0

If the customer is unable to use the LCD,
Customer is welcome to return the screen for refund.
Returns are free with-in the 30 days from receipt of the item, with-in continental USA and Canada.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free 1-855-630-1111”


Rating 10/10
5/5
modified review posted

"The only thing is, recently packaging is not good. Usually part of of the screen such as metal screw plates are bend.
We are very happy with overall service and quality.
Thank you.
"


Rating 10/10
5/5
modified review posted

"We received the product in a timely fashion and it works great!

Thanks!
"


Rating 10/10
5/5
modified review posted

"I bought from this vendor based on a referral from another business owner. They provided fast shipping and delivery, will buy again."


Rating 10/10
5/5
modified review posted

"Fast shipping and no DOA screens."


Rating 10/10
5/5
modified review posted

"Fast service and excellent product. Saved me a lot of money, works like a charm!"


Rating 10/10
5/5
modified review posted

"Received part in a timely manner. Met my expectations. No problems!"


Rating 10/10
5/5
modified review posted

"very satisfy with the service.keep it up."


Rating 10/10
5/5
modified review posted

"Quick delivery is why i like to order from laptop screen when the need arrive. "


Rating 10/10
5/5
modified review posted

"Fast shipment and quality product"


Rating 10/10
5/5
modified review posted

"Came in quickly. Was exactly what I ordered and worked great. "


Rating 10/10
5/5
modified review posted

"Product was a perfect replacement screen. Links to video on how to remove and install the screen was very helpful."


Rating 10/10
5/5
modified review posted

"thank you for your great support"


Rating 10/10
5/5
modified review posted

"delivered on time thank you .
very well packaged
"