1/5

posted Jun-03-2003

"Ordered one of their custom XP 2100+ systems as a backup for our business. Package arrived undamaged from shipping (box was perfect), but on inspecting the system inside, we found the whole front bezel had been snapped away from the case body. All the clips had been broken off and the case had obviously been dropped BEFORE it was boxed up for shipping. They shipped it anyway...
I was able to permanently mount the front bezel, but there is NO excuse for such negligence.
I'm also the same guy who posted 9 comments below on 8-17-01. That same ABIT KT7-RAID is still in use, but that system is being upgraded right now.
Needless to say, I WILL NOT be buying anything more from this place...not even a case badge!"

This review was modified by biscuit on June 03 2003 08:47:41 AM

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3/5

posted Mar-11-2003

"I placed an order for a motherboard on Thursday and it did not ship until the next Tuesday. During the order process, I was never notified that the part was out of stock. Just kind of stinks since I was hoping to work on this computer over the weekend and there is little hope of getting the package before then."

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5/5

posted Feb-18-2003

"Very very pleased with this site, I placed an order on the 3rd of Feb for a Processor and some other related items, great price fast shipping. Arrived in good condition, however the processor was not in a box, it was in a anonymous clear plastic packet, but did not appear to be "re-pull" chip.

My latest order(arrived today) was for a video card and a few other minor items. I am happy to say that I once again recieved great service from them, I love these guys/gals, and they can COUNT on my continued business. Just FYI the only places really worth shopping are:
Krex.com
CompuVisor.com
CompGeeks.com(when they're not doing inventory updates, trust me)
I do this for a living, and the above vendors are the ONLY ones I would safely advise my clients and fellow tech to use.

Thanks for listening."

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4/5

posted Oct-09-2002

"very good customer servise"

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5/5

posted Sep-04-2002

"Bought a liteon dvd drive. i hav e bought from them before and would again. decent prices and good service. "

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2/5

posted Aug-23-2002

"I've had mixed experiences with Krex. The company is in my hometown so I drove to it to pick up my parts. The first time I had no problems with my Athlon T-bird 1 gig and 1 gig Ram with an ASUS KT133 board.

However, I did make a very large purchase from them to build a friend's computer. I bought an ASUS ALIMAGIC A266 board and a T-Bird 1.33 chip. We assembled the computer and from the beginning the clock was only running at 1 gig. When we boosted it up to 1.3 it would post out and lock up. We reverted to 1 gig and flashed the bios according to Krex's Tech support. After the flash the board was dead. We brought the whole system to Krex, it sat there for a week with no response. Finally we called and they told me it was a hard drive problem. It obviously wasn't a hard drive problem, the computer wasn't even booting... Reluctnalty we returned and replaced the hard drive to no avail. We brought it back a week before we had to leave for college and the FGINALLY replaced the board after arguing with the tech guy for over an hour. In the end they gave us a hassel about their workmanship, we wanted to make sure they didn't just do a quick fix and asked for an extension on their menial 15 day warranty. We fought with the Manager for another 30 minutes and in the end he sign and gave us a 15 day warranty ONLY on the processor which was not replaced... Very shady tech Dept.

But to Krex's Credit, Wyatt was very Helpful"

This review was modified by OkazakiFragment on August 23 2002 12:46:06 PM

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1/5

posted Aug-22-2002

"Their 15% restocking fee is really pointless"

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