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Full Rating Profile
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

21 Customer Reviews

  • 1
  • 2
Rating 2/10
1/5
modified review posted

"I ordered roses for my wife on Valentine's Day. When they arrived they were dead. I called customer service the day after (2/15/05) regarding this issue and offered me replacement or refund. I chose the refund. They stated that the credit would be seen in the next billing cycle of my credit card, however nothing happened. I called again on 3/4/05 and same reponse, "check the next billing cycle." Still, nothing...I called again on 4/6/05, they state that this needs to be handled at the corporate level. AHHHHH!!! NEVER BUY FROM KABLOOM."

modified review This review was modified by sm1074 on April 06 2005 07:48:27 AM


Rating 2/10
1/5
modified review posted

"I ordered a dozen long stem roses for my wife for our first Valentines Day. They arrived after she left work and they were dead. One rose was actually rotting. Customer service refuses to refund my money, but wants to send more flowers. They just can't seem to own up to their mistakes and do the right thing. Get your flowers elsewhere, they use UPS and the flowers sit around for weeks dying. "


Rating 2/10
1/5
modified review posted

"I Ordered flowers for Valentines Day, unfortunately Kabloom chose to ship them UPS even though there is a store 5-10 min away. The flowers were left off of the truck, and arrived damaged the following day. Kabloom replaced them with a full refund, however they were again sent UPS, shipped to arrive on 2/17/05, and once again shipped late, and will arrive on 2/18, in what shape I don't know yet."


modified review posted

"POOR customer service; ordered spouse flowers for Valentines Day. Did NOT receive what I ordered. Sent THREE emails and TWO faxes and have yet to hear a word!!! Now they say they have a disclaimer to substitute. Oh well...."

modified review This review was modified by buckalew on February 21 2004 05:38:23 AM

Rating 2/10
1/5
modified review posted

"BEWARE! I ordered two dozen long-stem rainbow roses with a vase for Valentines Day and instead got a dozen pink roses and a dozen orangish roses with NO vase. Last I checked, two colors does not make a rainbow.
I contacted their customer care department and was told: “In our desire to provide the freshest flowers available there may be instances where substitutions are necessary when fulfilling your order. If the product you are requesting is not available, we will substitute it with a similar stem or bouquet at the same or greater value of your order, to maintain the intended presentation of your order”.

First off, what I received was by no means "same or greater value." Second, my order was in no way close to what their ad clearly indicated. Last, according to their own statement above, they can substitute two dozen dandelions.

I would never order from this company again since you have no idea what they will substitute.
"

modified review This review was modified by teveritt on February 17 2004 06:28:46 PM

Rating 10/10
5/5
modified review posted

"On time delivery and good quality flowers. My girl friend likes the roses very much."


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