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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 9.00/10 6,273 reviews

    9.00 / 100
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    KEH Camera is a merchant member
    KEH Camera participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • KEH Camera contact information

    • Address: 4900 Highlands Parkway SE, Smyrna, GA
    • Contact: sales@KEH.com
    • Phone: (770) 333-4200
    • Customer Support: (770) 333-4200
    • Business Hours: 8:30am-7pm (Monday-Friday), 10am - 4pm (Saturday)
    • Fax: (770) 333-4242

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 8.82/10 8.82/10
    Chance of future purchase: Rating 9.44/10 9.44/10
    Shipping & packaging: Rating 9.21/10 9.21/10
    Customer service: Rating 9.29/10 9.29/10
    Return/Replacement policy: Rating 8.61/10 8.61/10

All 6,274 Customer Reviews

Rating 10/10
5/5
modified review posted

"the camera was recieved in 2 or 3 days in excellent shape."




Rating 10/10
5/5
modified review posted

"From searching the listings to delivery, my KEH experience has been perfect. My camera and lens arrived more quickly than I could have hoped for and were in even better condition than I thought they'd be. I cannot recommended KEH highly enough. Excellent service, excellent product."


Rating 10/10
5/5
modified review posted

"Couldn't ask for better service!"


Rating 10/10
5/5
modified review posted

"The Pentax 67 camera strap arrived within 3-4 days, its condition as advertised -- E+. It's a very useful accessory and I'm quite satisfied with the buying experience on your website. Thank you. "


Rating 2/10
1/5
modified review posted

"my camera is not shipped up till now."


Rating 4/10
2/5
modified review posted

"I spoke with Mike at the time of ordering, I wanted a Canon EOS Elan 7E, I was told one was in stock, I was charged for one, the invoice showed that I had ordered the Elan 7E, the packaging (zip lock baggy) in which the camera came in stated said it was an Elan 7E, however, the camera inside of the baggy was NOT an Elan 7E, it was a Canon EOS Elan. At that point your representatives knew that they were NOT sending the requested item ordered, a phone call or some type of contact should have been made to the customer advising them of that, instead of shipping and hoping to fool the customer. Not a way to do business. Quite honestly, I will be very reluctant to order in the future, but your prices are very competitive with the market, to bad the reputation is being spoiled by filling wrong orders."


Rating 10/10
5/5
modified review posted

"Item as described, well packed, prompt delivery, great service."


Rating 10/10
5/5
modified review posted

"The lens arrived in good condition, and works fine. No complaints at all."


Rating 8/10
4/5
modified review posted

"The lens I purchased was in perfect condition and a great price. I would definitely buy from KEH again."


Rating 10/10
5/5
modified review posted

"It was quick and easy. My camera came very fast and I am very happy with my purchase."


Rating 10/10
5/5
modified review posted

"glad i found them. can't wait to find lots more great things."


Rating 10/10
5/5
modified review posted

"They were quick to ship the lens and the item came as described. I have ordered from them several times before, and I am never disappointed in their quality and service."


Rating 10/10
5/5
modified review posted

"This is my third order from REH. I am very pleased with the quality and condition of the products and the fair pricing.

I will be doing business with you in the future.

Rob Garrett
"


Rating 10/10
5/5
modified review posted

"It came in a timely maner, and was beyond EX quality rating it was rated"


Rating 10/10
5/5
modified review posted

"The overall web experience was good. The site provided the information I needed, and the product shipped as advertised."