We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Jomashop

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • Jomashop Jomashop Elite Status
    • Address: Brooklyn Army Terminal 140 58th Street, Unit 3a Brooklyn, NY
    • Contact: orders@jomashop.com
    • Phone: 877-834-1434
    • Customer Support: 877-834-1434
    • Business Hours: 9:00am - 6:00pm Mon-Thur 9:00am - 3:00pm Fri
    • Fax: 212-924-3108

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.15/10 9.15/10
    Chance of future purchase: Rating 9.35/10 9.35/10
    Shipping & packaging: Rating 9.27/10 9.27/10
    Customer service: Rating 8.89/10 8.89/10
    Return/Replacement policy: Rating 9.05/10 9.05/10

10,566 Customer Reviews

Rating 8/10
4/5
2016-09-20

Good so far

"shipping fast and the quality of watch is good as advertised "


Rating 10/10
5/5
2016-09-20

Very dependable

"Watch came brand new, box, papers, everything, just not the boutique price. Highly recommend"

This review was modified by hyperchord24 on September 20 2016 04:40:25 PM

Rating 10/10
5/5
2016-09-20

Very quick and good website for watches

"Jomashop has most of watches for a much cheaper price compare to other website. The pictures are clear and make it easier to choose.
I would recommend joma for all of my friends watches need.
"


Rating 2/10
1/5
2016-09-20

Never received my order

"I ordered a watch and it was never delivered to my house. I've contacted Jomashop but they have been terribly slow in locating the watch that was supposedly sent. They haven't offered me a refund nor have they sent me another watch in the meantime. Would NOT recommend Jomashop. "

Rep reply posted Sep-20-2016

A rep from Jomashop, Jomashop, has responded

“Jomashop is sorry and would like to thank the customer for sharing their experience.

Jomashop is attempting to verify the whereabouts of the packing with the carrier.

Jomashop understands the inconveniences and will resolve the matter as soon as possible

Roee Adler
Customer Service Manager
Roee@jomashop.com


Rating 10/10
5/5
2016-09-20

Super shop

"This is my first order. And I am very happy. \ So quickly process orders. Fast shipping. Slip in a parcel. Good photos. A detailed description of the goods. The clock itself is great. I will be ordering more and recommend to friends Jomashop.
Thank you/.
"

This review was modified by AnnaMikheeva on September 20 2016 11:47:15 AM

Rating 10/10
5/5
2016-09-20

Great service and price!

"Love my watch on which I spent more $100 less than anywhere else. Shipping was fast."


Rating 8/10
4/5
2016-09-20

Misgivings about the warranty issues.

"First time order and I'm mostly satisfied. While they had the best price going on the watch I wanted, their explanation as to why a manufacturer won't honor a warranty leaves me with mixed feelings. (After all, the manufacturer still made this watch - right?) For my purchase Jomashop says they will provide the same 5 years warranty length as the manufacturer - but if you need it you won't be getting service from the place that actually made the watch.

For the low end watches this might be ok, and hopefully I will never need warranty service anyway. But no matter what the rationalization it still strikes me as odd how manufacturers will distance themselves from their own warranties if you buy at Jomashop.
"

This review was modified by Rickaj on September 20 2016 11:22:50 AM

Rating 10/10
5/5
2016-09-20

Jomashop rules!

"Best price, fast shipment, correct item as ordered. The item was not damaged and was in expected condition. Will buy again from this seller."

This review was modified by chinhdinh on September 20 2016 10:45:44 AM

Rating 10/10
5/5
2016-09-20

Great pricing, Fast shipping, Great selection.

"After all the research Jomashop had the best pricing and the selection to choose from my choices. Searching or shopping on the website was easy as well as checking out. Shipping was quick. "

This review was modified by Kenneth_M on September 20 2016 10:42:32 AM

Rating 10/10
5/5
2016-09-20

Great Service & Price

"Found the watch I was looking for at a better price that I could find anywhere else, the site was simple to navigate, the item shipped quickly, and it looks great!"


Rating 2/10
1/5
2016-09-20

Fake sunglasses

"Ordered a set of sunglasses (Ray-Ban), and they were as fake as a six-dollar bill"

This review was modified by 123tequila on September 20 2016 10:06:19 AM
Rep reply posted Sep-22-2016

A rep from Jomashop, Jomashop, has responded

“Such a claim should be coupled with an official manufacturer's letter and not just written on a reviewing platform, this does not prove or deny the authenticity of the item.

Only the manufacturer's written letter after inspecting the item can and should be used as reference to any items authenticity !


Rating 10/10
5/5
2016-09-20

Solid Company

"Good selection, great prices, quick delivery. I have used multiple times!"


Rating 10/10
5/5
2016-09-20

Awesome watch, fast shipping, great price!

" Like the title says awesome watch fast shipping and a great price, highly recommend shopping from Jomashop!"


Rating 10/10
5/5
2016-09-20

Beautiful Selection and Speedy Turnaround Time

"Loved the selection of watches. Prices are unbeatable."

This review was modified by mefarrell77 on September 20 2016 09:17:20 AM

Rating 10/10
5/5
2016-09-20

Alex

"I ordered a Citizen watch in Jomashop hope for making a present for my friend. The order was shipped in a few days. Thanks for lived up my expectations. "

This review was modified by Alex80nyc on September 20 2016 09:12:26 AM

Ratings Calculation Change
Learn about Our Reviews

Share Jomashop's store rating

Jomashop is a Merchant Member! Learn more

Jomashop is a merchant member
Jomashop participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,633 merchant members.