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158 reviews
posted Jan-07-2013
reply posted Jan-09-2013 “Customer inquired about feeling he was "wronged" and sent the wrong trigger in his lower. We confirmed by our inventory levels, and bound book, that we sent him the right trigger, but proceeded to confirm which trigger he received. We also confirmed via email that he received the CORRECT trigger in his lower receiver by having him email photos of the 2 stage Rock River National Match Trigger installed from the factory in his lower.
The hammer is VERY obviously not a mil spec single stage trigger like the customer claims. We instructed the customer to contact Rock River if he felt the trigger itself was not working properly, but he did in fact receive the correct inventory from us. We've sold THOUSANDS of Rock River Arms 2-Stage Triggers, and are very familiar with the way they look.
Here is the photo the customer provided of his 2-Stage Hammer:
https://s3.amazonaws.com/joebobassets/Hosting/EmilVarrichio2StageTrigger1.jpg
Compare that to a 2-Stage Rock River Hammer (The same as the customer provided):
https://s3.amazonaws.com/joebobassets/Hosting/RRA-2StageLowerPartsKit.jpg
Compare both photos to a Single Stage Rock River Hammer (Completely Different):
https://s3.amazonaws.com/joebobassets/Hosting/RockRiverSingelStageLowerPa.jpg
It's very obvious the customer received the correct product from us. If the customer feels the product itself is not functioning properly, like we told him via email, he would want to followup with the manufacturer as they have a lifetime warranty.”
"I am really pleased with the service that I got from Joe Bob Outfitters. The prices are outstanding and I received my order much quicker than I expected.
He responded to my emails almost instantly. And I really appreciated it.
I realized that I could get a military discount after I had already placed my order, and he was quick to add it for me.
My order came in excellent condition.
I would recommend him to my friends."