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Stores > Jerry's Artarama
  • Jerry's Ar Jerry's Artarama Elite Status
    • Address: 6104 Maddry Oaks Ct
    • Contact: cs@jerrysartarama.com
    • Phone: 800-827-8478
    • Customer Support: 800-827-8478
    • Business Hours: Always open - www.JerrysArtarama.com
    • Fax: 919-873-9565

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.40/10 9.40/10
    Chance of future purchase: Rating 9.05/10 9.05/10
    Shipping & packaging: Rating 9.40/10 9.40/10
    Customer service: Rating 9.17/10 9.17/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Jerry's Artarama by clicking a star below.
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Verified Customer
Rating 8/10
4/5
2017-03-07

Excellent provider, but, a challenge to do better

"Jerry's name brand art supplies, pricing and customer service are great. However, I would like to see the quality of open frame construction improved. My latest order of prefinished panels went great. However, I received several picture frames on a previous order where the corners didn't quitle line up, and one where there was an actual gap. I did my own repairs to them because I didn't have time to re-0rder them."

This review was modified by stevemaherfineart on March 09 2017 09:15:01 AM
Rep reply posted Mar-09-2017

A rep from Jerry's Artarama, JerrysArtarama.com, has responded

“Thank you for your continued patronage. We regret to hear that your frames arrived in this defective condition. Please know that we can send a replacement or issue a full refund for the defective frames. Please call our customer service center at 800-827-8478 or email us at cs@jerrysartarama.com within 30 days so that one of our representatives can assist you with an exchange, refund, or credit transaction to your satisfaction.”


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Verified Customer
Rating 10/10
5/5
2017-03-07

No more wine vouchers as bonus

"I love shopping at Jerry's Artarama in Deerfield and also online. When I get a bonus next, I'd rather have an eraser or something useful than a card for buying wine. "

This review was modified by kayehanna on March 09 2017 09:00:01 AM
Rep reply posted Mar-07-2017

A rep from Jerry's Artarama, JerrysArtarama.com, has responded

“Thank you for posting! We value your feedback. Thank you for shopping with us at JerrysArtarama.com!”


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Verified Customer
Rating 10/10
5/5
2017-03-07

No problems

"Received my items. Happy with the service and products. Easy to find what I am looking for."

This review was modified by justpaula44 on March 09 2017 08:45:02 AM
Rep reply posted Mar-08-2017

A rep from Jerry's Artarama, JerrysArtarama.com, has responded

“We are glad to hear everything arrived in good condition. Thank you for shopping with us at Jerrysartarama.com.”


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Verified Customer
Rating 6/10
3/5
2017-03-07

"Medium quality for the prices, but also you have to purchase in a higher quantity than I prefer. "

This review was modified by artbymark-18312 on March 09 2017 08:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-07

Always Awesome

"Jerry's is always great. Never had any problems and I have ordered from them for many years. "

This review was modified by mary-41525 on March 09 2017 08:30:01 AM
Rep reply posted Mar-08-2017

A rep from Jerry's Artarama, JerrysArtarama.com, has responded

“Thank you for your continued support and for choosing JerrysArtarama.com!”


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Verified Customer
Rating 10/10
5/5
2017-03-07

Wonderful!

"Jerry's always had the supplies I need and their service and prices are terrific."

This review was modified by ltschoolster on March 09 2017 08:15:01 AM
Rep reply posted Mar-07-2017

A rep from Jerry's Artarama, JerrysArtarama.com, has responded

“Thank you for shopping with us at JerrysArtarama.com!”


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Verified Customer
Rating 10/10
5/5
2017-03-07

Affordable Art Supply source

"Good prices, easy ordering, fast delivery!"

This review was modified by cmcdshine on March 09 2017 08:15:01 AM
Rep reply posted Mar-07-2017

A rep from Jerry's Artarama, JerrysArtarama.com, has responded

“Thank you for choosing JerrysArtarama.com! We look forward to your next order with us. ”


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Verified Customer
Rating 10/10
5/5
2017-03-07

Best art supply store

"I just started shopping for my art supplies at Jerry's in the summer of 2016 and have always noticed that there are always employees ready to help, and they have great knowledge about the products. It is a very friendly atmosphere to shop in, and the great variety of supppliy choices is really amazing. Prices are also very good. It's the place to go to when one need quality supplies!"

This review was modified by ljvert44 on March 09 2017 07:45:02 AM
Rep reply posted Mar-07-2017

A rep from Jerry's Artarama, JerrysArtarama.com, has responded

“Thank you for posting! We value your feedback and continued support. ”


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Verified Customer
Rating 10/10
5/5
2017-03-07

Excellent customer service

"During a vacation I missed an order pick up. Jerry's rushed me a duplicate order at their expense. I felt trusted and valued as a customer."

This review was modified by ellenfjudy on March 09 2017 07:45:02 AM
Rep reply posted Mar-08-2017

A rep from Jerry's Artarama, JerrysArtarama.com, has responded

“We appreciate your comments on our service. Thank you for shopping with us at JerrysArtarama.com.”


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Verified Customer
Rating 10/10
5/5
2017-03-07

Great selection and pricing!

"I'm very happy I found out about you through a you tube video I watched! I found what I wanted and more easily. I was amazed at your selection of products and the pricing! Shipping time was fast and I am very happy with the products I received!
I will be purchasing with you again, and highly recommend you!
Joy
"

This review was modified by joyruffle on March 09 2017 07:15:02 AM
Rep reply posted Mar-09-2017

A rep from Jerry's Artarama, JerrysArtarama.com, has responded

“Thank you for shopping with us at JerrysArtarama.com!”


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Verified Customer
Rating 10/10
5/5
2017-03-07

No problemo

"My order came without any problems and on time, which is great for us that live in the rural US."

This review was modified by bryceson on March 09 2017 07:15:02 AM
Rep reply posted Mar-09-2017

A rep from Jerry's Artarama, JerrysArtarama.com, has responded

“We appreciate your comments on our service. Thank you for shopping with us at JerrysArtarama.com!”


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Verified Customer
Rating 4/10
2/5
2017-03-07

Not discounting paint anymore

"I use COBRA water-soluble oils. I have been getting Jerry's 30% off sale prices on them for a few years. Now they stopped the 30% off sale on that item and the price of my paint is now 30% higher. I sell my work, but if I raise the price of my paintings to compensate, then they probably won't sell. I might have to switch back to watercolor!"

This review was modified by judy-58268 on March 09 2017 06:45:02 AM
Rep reply posted Mar-08-2017

A rep from Jerry's Artarama, JerrysArtarama.com, has responded

“We are very happy that you were able to purchase these paints on a very special sale price in the past. Unfortunately, these sales can be very time specific, due to specials that manufacturers of the items work out with us so that we are able to pass those savings on to you. I understand your frustration when a price is increased. However, this is why we encourage our customers to take advantage of the sales when they occur. We do hope that you will choose to take advantage of our future sale items, as well as all of our future coupons!”


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Verified Customer
Rating 10/10
5/5
2017-03-07

Super selection and service!

"Visiting Jerry's website is like falling down a rabbit hole! One search leads to another, and another....
I have always found the items I need, and at a very good price. Delivery is fast and accurate. The few times I've had to call Customer Service, they are polite, concerned and helpful.
I always turn to Jerry's when I'm looking for a new item to try out.
"

This review was modified by jakkigarlans on March 09 2017 06:15:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-07

Great product

"Great item.
Very fast shipping. Would recommend to a friend!
"

This review was modified by crymcnee on March 09 2017 06:15:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-07

"Always gets to my home very fast!"

This review was modified by cdemumbrum17 on March 09 2017 05:30:01 AM

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