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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Jerry's Ar Jerry's Artarama Elite Status
    • Address: 6104 Maddry Oaks Ct
    • Contact: cs@jerrysartarama.com
    • Phone: 800-827-8478
    • Customer Support: 800-827-8478
    • Business Hours: Always open - www.JerrysArtarama.com
    • Fax: 919-873-9565

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.62/10 8.62/10
    Chance of future purchase: Rating 8.92/10 8.92/10
    Shipping & packaging: Rating 8.35/10 8.35/10
    Customer service: Rating 8.03/10 8.03/10
    Return/Replacement policy: Rating 7.90/10 7.90/10

7,493 Customer Reviews

Rating 10/10
5/5
modified review posted

"Never had a bad experience with them. I ordered a lot of art supplies through them, great prices and fast delivery. "

modified review Rep reply posted Mar-28-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We're happy to hear that you've enjoyed our services and products. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your support!”


Rating 10/10
5/5
modified review posted

"I am very satisfied with my purchase from Jerry's. The online chat is always helpful when I have a question. I do not have a Jerry's where I live, and I enjoy shopping at the store in Raleigh. The products are always high quality."

modified review Rep reply posted Mar-28-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We're happy to hear that we're able to help you with your product needs and services. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your support!”


Rating 10/10
5/5
modified review posted

"I found a great price for a planned purchase. Ordering was easy. Delivery was quick. "

modified review Rep reply posted Mar-28-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We're happy to hear that you enjoy our prices and services. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your support!”


No Avatar
Raceland, la
Rating 10/10
5/5
modified review posted

"My order arrived fast! The richelson oil paints I've been ordering from Jerrys are great! I'm so glad I can buy quality art supplies at bargain prices! It makes me happy to be able to afford a hobby & jerrys makes this possible! Thank you!"

modified review Rep reply posted Mar-28-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We're happy to hear that you enjoy our products and the services that you've received. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your support!”


Rating 8/10
4/5
modified review posted

"I wish you would list the prices on the packing slip. "

modified review Rep reply posted Mar-24-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We apologize that we don't include an invoice with the prices, we used to include them but we were having issues regarding them, so now they can be obtained on a need by need basis, you can request one at anytime if you'd like. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478.”


Rating 10/10
5/5
modified review posted

"Merchandise arrived promptly and was well packaged. Great prices, too."

modified review Rep reply posted Mar-28-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We're happy to hear that you received the products on time and well packed. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your support!”


Rating 10/10
5/5
modified review posted

"Super quick delivery and got the order right. Will definitely order again with them."

modified review Rep reply posted Mar-28-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We're happy to hear that you received the order on time and everything was correct. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your support!”


Rating 10/10
5/5
modified review posted

"Jerry's has never let me down and has always mailed me my items fast and promptly"

modified review Rep reply posted Mar-28-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We're happy to hear that you enjoy our products and services. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your support!”


Rating 10/10
5/5
modified review posted

"Jerry's always has every possible item or better. The shopping experience is enjoyable and informative. And, I'm endlessly inspired by fellow artists!
Thank you, Jerry's Artarama!
"

modified review Rep reply posted Mar-28-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We're happy to hear that enjoy your shopping experience with us and the products we sell. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your support!”


Rating 8/10
4/5
modified review posted

"The website seems to be tedious and slow which made comparing item and ordering slow. I wonder if there is a faster way to get the deed done!"

modified review Rep reply posted Mar-24-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We apologize that the website seems slow for you, we're working on a new website that should be up in the coming months and alleviate any issues with the current one. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478.”


Rating 4/10
2/5
modified review posted

"Item was not as pictured in on-line catalog. Will have to return it.
"

modified review Rep reply posted Mar-24-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We apologize that you received something different than you were supposed to. We can certainly replace the item or issue you a refund we just need a little more information and insight into the situation. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478.”


Rating 10/10
5/5
modified review posted

"Simple, quick, exactly what I wanted at a reasonable price. "

modified review Rep reply posted Mar-28-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We're happy to hear that you enjoyed the experience with us and the prices were what you expected. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your support!”


Rating 8/10
4/5
modified review posted

"order was broken into two deliveries-
the second delivery was 7 days after placing the order-
first one three days-
guess used to Amazon-
"

modified review Rep reply posted Mar-24-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We apologize that the shipping took a bit longer on the second box, however; depending on the distance and items it can take longer for the order to arrive, we usually give about 2-9 business days for any given location as given to us by UPS. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478.”


Rating 10/10
5/5
modified review posted

"great response quick service"


Rating 10/10
5/5
modified review posted

"discount...free & prompt shipping! who could ask for more?"


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Jerry's Artarama is a Merchant Member! Learn more

Jerry's Artarama is a merchant member
Jerry's Artarama participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,840 merchant members.