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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 6104 Maddry Oaks Ct
    • Contact: cs@jerrysartarama.com
    • Phone: 800-827-8478
    • Customer Support: 800-827-8478
    • Business Hours: Always open - www.JerrysArtarama.com
    • Fax: 919-873-9565

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.09/10 8.09/10
    Chance of future purchase: Rating 8.26/10 8.26/10
    Shipping & packaging: Rating 7.56/10 7.56/10
    Customer service: Rating 8.42/10 8.42/10
    Return/Replacement policy: Rating 8.46/10 8.46/10

5,797 Customer Reviews

Rating 10/10
5/5
modified review posted

"I am a professional artist and use Jerry's exclusively for its great deals.

I give more pluses than minuses:
Pluses: Friendly, courteous, and helpful service.
Orders or returns: Uncomplicated and efficient.
Delivery: Timely.
Promises: Jerry's keeps them

Minuses: Phone: long wait time with terrible music.
Website: At times slow and unresponsive. Then, have to call - long wait & music ugh!
"


Rating 10/10
5/5
modified review posted

"Overall, I am very satisfied with the products I received. There were a couple of small flaws but given the sale prices and the free shipping, I found them to be acceptable. I have found with previous shipments that Jerry's stands behind its products."


Rating 10/10
5/5
modified review posted

"My ordered arrived in a timely fashion and they even through in a free gift. "

modified review Rep reply posted Jul-11-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback! We appreciate hearing from you, and we look forward to future orders. Thanks for choosing jerrysartarama.com! - Victor, Customer Care”


Rating 10/10
5/5
modified review posted

"Excellent products at reasonable prices. All issues resolved without question or hassle.
Will certainly purchase from them again.
"

modified review Rep reply posted Jul-11-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your response to our survey, and we look forward to your next order! Stay inspired! - Victor, Customer Care, jerrysartarama.com”


Rating 10/10
5/5
modified review posted

"Got what I wanted at a price that was exceptional. I ordered several different brushes and two brush sets. I will put them all to good use. The Loew Cornelle Ultra rounds are getting very hard to find anymore and Jerry's sells them at the same price I have been buying them for years."


Rating 10/10
5/5
modified review posted

"Shipment was quick - prices were phenomenal!"


Rating 10/10
5/5
modified review posted

"Excellent service! Would definitely do business with again."


Rating 4/10
2/5
modified review posted

"Still haven't received all items ordered. Original order made as 2 shipments and only got tracking info on one. One shipment came with some other customer's packing list. "

modified review Rep reply posted Jul-11-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback. We regret to hear that you have not received all of the items on your order. I will follow up with you about the status of those items. Thank you for letting us know about the other customer's packing list. We apologize for any inconvenience. Thank you for your time and understanding.”


Rating 10/10
5/5
modified review posted

"Always arrives sooner than expected!"


Rating 10/10
5/5
modified review posted

"I received all the items I ordered in a timely basis and save quite a bit of money. I would definitely would recommend Jerry's Artarama to all my friends.
"


Rating 10/10
5/5
modified review posted

"Heavy-body acrylics are very nice, thanks for the little extra samples. Everything arrived well packed and beautiful."


Rating 10/10
5/5
modified review posted

"Sent supplies to my DD in college. Very pleased."


Rating 10/10
5/5
modified review posted

"The products are excellent. So was the ordering service."


Rating 8/10
4/5
modified review posted

"It took some time to receive a part of the shipment. It was not available on the date specified on the website when ordered. "

modified review Rep reply posted Jul-10-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thanks for your feedback! We publish the estimated date of arrival to our warehouse on our website, and that date can sometimes get pushed back. If you have any questions at all about availability, please contact us at 1-800-827-8478 or cs@jerrysartarama.com. Thanks for your time, and have wonderful day!”


Rating 10/10
5/5
modified review posted

"I appreciate Jerry Artarama's great prices! and their fast delivery of my order!"


Jerry's Artarama is a Merchant Member! Learn more

Jerry's Artarama is a merchant member
Jerry's Artarama participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,877 merchant members.