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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Jerry's Ar Jerry's Artarama Elite Status
    • Address: 6104 Maddry Oaks Ct
    • Contact: cs@jerrysartarama.com
    • Phone: 800-827-8478
    • Customer Support: 800-827-8478
    • Business Hours: Always open - www.JerrysArtarama.com
    • Fax: 919-873-9565

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.43/10 8.43/10
    Chance of future purchase: Rating 8.51/10 8.51/10
    Shipping & packaging: Rating 7.71/10 7.71/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 8.64/10 8.64/10

8,567 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"The price is very reasonable and I liked the welcome discount."

Rep reply posted Aug-13-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We're happy to hear that you enjoyed our prices and discounts. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your support!”


No Avatar

Verified Customer
Rating 10/10
5/5

"Easily found the items I wanted on line, placed order and received all items undamaged (packed well) & in a reasonable delivery time. I would order from this vendor again."

Rep reply posted Aug-13-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We're happy to hear that you found everything you were looking for and there was no issue with your order. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your support!”


No Avatar

Verified Customer
Rating 10/10
5/5

"Great Customer Service! Received the wrong item twice. They took the information once and then fixed the problem and sent it to me on their own. Nice People, Great deals and offers."

Rep reply posted Aug-13-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We're happy to hear that we were able to fix your issue and make everything correct for you. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your continued support!”


No Avatar

Verified Customer
Rating 6/10
3/5

"My paint tray was not delivered. It turns out its on back order. Apparently for a very long time. I am not satisfied. "

Rep reply posted Aug-11-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We apologize that that item is out of stock, We're working hard with our vednors to try to get items back into stock t keep back orders from being an issue. If you can contact us with your order number we'll certainly be glad to keep you more informed on the dates. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478.”


No Avatar

Verified Customer
Rating 10/10
5/5

"Fast delivery; everything there- what more can one ask?"

Rep reply posted Aug-13-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We're happy to hear that the delivery was quick and everything was there that you had ordered. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your support!”


No Avatar

Verified Customer
Rating 10/10
5/5

"great products, great prices, quick delivery"

Rep reply posted Aug-21-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We're happy to hear that you received the order quickly and the products met your expectations. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your support!”


No Avatar

Verified Customer
Rating 10/10
5/5

"I received great service and quality for the money"

Rep reply posted Aug-13-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We're happy to hear that everything was in order. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your support!”


No Avatar

Verified Customer
Rating 10/10
5/5

"I love ordering from Jerry's; the product is always as expected, which is good quality for an excellent price. I've been ordering from Jerry's for years."

Rep reply posted Aug-13-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We're happy to hear that the products arrive to you in good condition and that the prices and quality meet your expectations. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your continuing support!”


No Avatar

Verified Customer
Rating 10/10
5/5

"Everthing I ordered was as I expected. Service and shipping was quick and efficient. I have been using Jerrys for a year now, and have not had any problems. I will continue to order from them."

Rep reply posted Aug-13-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We're happy to hear that everything was as expected and that you haven't had any issues. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your continuing support!”


No Avatar

Verified Customer
Rating 10/10
5/5

"Jerry's Artarama was easy to navigate, informative, and had an easy checkout. My package arrived in a timely fashion and I was pleasantly surprised to find a gift voucher included with my order. I would definitely shop there again."

Rep reply posted Aug-13-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We're happy to hear that you found our site easy to shop on and that everything arrived without issue. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your support!”


No Avatar

Verified Customer
Rating 10/10
5/5

"I was surprised at how quickly my order arrived. And it was nice that they included a few freebies."

Rep reply posted Aug-13-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We're happy to hear that you received the order quickly and there were no issues. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your continued support!”


No Avatar

Verified Customer
Rating 10/10
5/5

"very easy to work with, the website is easy to browse and shop from, choices of art products was great...and my package arrived quickly and as promised. I WILL be shopping with Jerry's Artarama more frequently!
"

Rep reply posted Aug-13-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We're happy to hear that you had a pleasant shopping experience with us and that everything arrived on time and there were no issues. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your continuing support!”


No Avatar

Verified Customer
Rating 10/10
5/5

"Great items, easy to find. Really fantastic prices! Hard to find items for a really good price, much better than at other retailers."

Rep reply posted Aug-13-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We're happy to hear that you were able to find everything you were looking for at a reasonable price. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your support!”


No Avatar

Verified Customer
Rating 4/10
2/5

"I ordered a gift card for $250 to be mailed. Six days after the payment had been deducted from my account, I still had not received the card, which was to be mailed. I called, and they could not identify if it had been processed or mailed yet, and they could not track it. I chose not to have the gift emailed because I wanted to physically give it to my friend. I had two days left before I would not be there to receive the card at all.

It seems that a gift card would be the easiest of all items to process. The website needs to better identify how long a gift car will take to be received--it is intended as a gift and may have a special deadline.

It should also be trackable. I did receive the card two days later. It was in a regular letter-sized envelope, which could have been mailed just as it was, and it would probably have arrived within 2-3 days. Instead, someone put the whole envelope in a priority mail envelope, which would have neccesitated a special trip to the post office (at a cost of $5.35 in postage).

I'd like to send gift cards in the future, but Jerry's needs to look at the process to make it more efficient.
"

Rep reply posted Aug-12-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We apologize that you had trouble with that gift card. It can take up to 9 days to receive a physical gift card as We ship it from our home office in North Carolina. It's put in a priority envelope not only to make it more secure but also as a way to insure the gift card were something to happen to it in transit. Looking to have a way to track it more efficiently is something we'll definitely look into to alleviate this headache in future purchases. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478.”


No Avatar

Verified Customer
Rating 10/10
5/5

"Website works very well. Everything I ordered arrived in good condition within 5 days."

Rep reply posted Aug-13-2015

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback, We're happy to hear that everything arrived on time and in good condition. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your support!”


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Jerry's Artarama is a Merchant Member! Learn more

Jerry's Artarama is a merchant member
Jerry's Artarama participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,713 merchant members.