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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 6104 Maddry Oaks Ct
    • Contact: cs@jerrysartarama.com
    • Phone: 800-827-8478
    • Customer Support: 800-827-8478
    • Business Hours: Always open - www.JerrysArtarama.com
    • Fax: 919-873-9565

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.57/10 8.57/10
    Chance of future purchase: Rating 9.48/10 9.48/10
    Shipping & packaging: Rating 9.18/10 9.18/10
    Customer service: Rating 8.63/10 8.63/10
    Return/Replacement policy: Rating 8.57/10 8.57/10

6,429 Customer Reviews

Rating 10/10
5/5
modified review posted

"Great deal, fast shipping, and a free pen! A+"


Rating 10/10
5/5
modified review posted

"Iarrived quickly and well packaged"


Rating 10/10
5/5
modified review posted

"Product came in expected timeframe. Haven't opened the box yet but was very pleased with the sale price and discount and free shipping. "


Rating 10/10
5/5
modified review posted

"I have always received quality products at great prices. Deliveries have always met my expectations."


Rating 10/10
5/5
modified review posted

"great price, great everything."


Rating 10/10
5/5
modified review posted

"Everything arrived in good time, as ordered. Some good extra gifts as well."


Rating 4/10
2/5
modified review posted

"Puckered roll of canvas delivered -
a hassle to try to use and a hassle to try to return. Still not picked up and no new roll in sight.

Once the exchange is made I may feel better!
"

modified review Rep reply posted Nov-17-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback! We will follow up with you directly regarding the time for UPS Freight to pick up the defective canvas roll. Thanks for your time, and we look forward to working with you to send a replacement.”


Rating 10/10
5/5
modified review posted

"I have been a faithful customer for more than 25 years k
And have found their prices are the lowest. I have had
Very few problems from their shipments. They have always
Been courteous and prompt in solving these problems.
"


Rating 10/10
5/5
modified review posted

"Jerry's Artarama is very nice to work with. Besides having a wide variety of art supplies to choose from, they really care about their customers. They are pleasant when you contact them and quickly take care of the problem. I really appreciate that and it shows the customer their commitment to customer satisfaction."


Rating 10/10
5/5
modified review posted

"I was very satisfied with my Jerry's order. The delivery time was excellent, I think 5 days even over the weekend. There was one element of surprise. I had ordered the same 10 pack of frames before and these were a bit different from the previous order. The quality was still the same (an exceptional value, I think), but a brighter finish. A different vendor perhaps? "


Rating 10/10
5/5
modified review posted

"I ordered 20 sheets of Arches and it was delivered in a timely manner and was pleased with the packaging that brought to my door in pristine condition.

Thank you so much for your diligence.
"


Rating 10/10
5/5
modified review posted

"I reviewed your email announcing the 20% off, free delivery for apurchase of a certain amount. I needed some canvases 30x40, which are too heavy to drag on the subway, so i ordered them, ( sight unseen) it was the last day of the offer on a Sunday, and I had a problem making the order. But undeterred, I prevailed. A few days later i received mt beautiful 3 canvases; very high quality and sturdy. I love them!!!! Thanks a bunch. B. Lewis ( NYC)"


Rating 10/10
5/5
modified review posted

"Great prices, quick delivery!"


Rating 10/10
5/5
modified review posted

"Their customer services is tops! Prices and selection: EXCELLENT! I will continue to do business with this great company.

Diane Bumgardner
Cherryville NC
"


Rating 10/10
5/5
modified review posted

"Item was well packed, paper was not bent. Delivery time... average. "


Jerry's Artarama is a Merchant Member! Learn more

Jerry's Artarama is a merchant member
Jerry's Artarama participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,909 merchant members.