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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 6104 Maddry Oaks Ct
    • Contact: cs@jerrysartarama.com
    • Phone: 800-827-8478
    • Customer Support: 800-827-8478
    • Business Hours: Always open - www.JerrysArtarama.com
    • Fax: 919-873-9565

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.50/10 8.50/10
    Chance of future purchase: Rating 9.58/10 9.58/10
    Shipping & packaging: Rating 9.05/10 9.05/10
    Customer service: Rating 8.44/10 8.44/10
    Return/Replacement policy: Rating 8.65/10 8.65/10

6,467 Customer Reviews

Rating 4/10
2/5
modified review posted

"This was a Winston Newton watercolor phone order, as the online purchase order would not take the "FREE SHIPPING", as indicated on the online coupon for orders over a specified amount. It did not arrive at my pmb box in a timely manner, as the order-taker made a mistake with the zip code, i.e. it wound up after much searching at the city postal mail. She also indicated the address being ap.o. box and that is not what I indicated. It is a pmb box located in a private mail establishment. I have never had any issues with your store before, and have always ordered my sumi paper from you. But, this was not a pleasant experience. "

modified review Rep reply posted Nov-21-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your order! We apologize sincerely for this inconvenience. We have put a note on your account to the effect that the address is a private mailbox. To avoid the transfer to the post office, we recommend selecting UPS Premium Ground. If you have any questions regarding shipping, please let us know at cs@jerrysartarama.com. Thanks for your time, and have a wonderful day!”


Rating 10/10
5/5
modified review posted

"Great job looking forward to painting up some good times"


Rating 10/10
5/5
modified review posted

"Prices were impressive, package delivered promptly...will definitely do business with Jerry's in the future."


Rating 8/10
4/5
modified review posted

"The products were fine and the prices were fine but the delivery took forever. it was supposed to be here on a Wednesday and they didn't get here until Friday. I don't know what happened but the box was very damaged too. "

modified review Rep reply posted Nov-21-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for letting us know! We regret to hear the box was damaged, and we can offer to send replacements for any damaged items. Please send us your order number to cs@jerrysartarama.com, and one of our Customer Service Reps. will follow up with you directly. Thanks for your time, and have a wonderful day!”


Rating 10/10
5/5
modified review posted

"I'm always impressed by how great the prices are and how fast it ships!"


Rating 10/10
5/5
modified review posted

"Good price. Received timely, well-packed."


Rating 10/10
5/5
modified review posted

"I love getting my art supplies from Jerry's!"


Rating 10/10
5/5
modified review posted

"Jerry's has such an awesome selection of everything I could possibly want. The prices are unbelievable. Put on top of that great service and a speedy delivery, why look anywhere else?"


Rating 10/10
5/5
modified review posted

"Jerry's always ships my orders so promptly and their products are excellent. I look forward to a long relationship with them as I progress in my painting. Thanks so much."


Rating 10/10
5/5
modified review posted

"Easy to navigate web page; delivery as promised; price was excellent; product just what I wanted. Thank you"


Rating 10/10
5/5
modified review posted

"Good Product and fast delivery!"


Rating 10/10
5/5
modified review posted

"Jerry's Artarama products always arrive on time, well packaged and ready for me to use in my art studio."


Rating 10/10
5/5
modified review posted

"I'm Jerry's new girlfriend! Everything he offers gives me the shivers -- the good kind! I hope we have a long five-star relationship!!"


Rating 10/10
5/5
modified review posted

"I have always had the best service of any art store I have dealt with.The service is quick and accurate....no need for a call for assistance. Jerry's has a wonderful selection of fine art materials. "


Rating 10/10
5/5
modified review posted

"Excellent online service. The return policy is also excellent (not that I return often). I highly recommend Jerry's Artarama."


Jerry's Artarama is a Merchant Member! Learn more

Jerry's Artarama is a merchant member
Jerry's Artarama participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,911 merchant members.