We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 9.43/10 5,383 reviews

    9.43 / 100
    Facebook share
    Jerry's Artarama is a merchant member
    Jerry's Artarama participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • Jerry's Artarama contact information

    • Address: 6104 Maddry Oaks Ct
    • Contact: cs@jerrysartarama.com
    • Phone: 800-827-8478
    • Customer Support: 800-827-8478
    • Business Hours: Always open - www.JerrysArtarama.com
    • Fax: 919-873-9565

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 8.02/10 8.02/10
    Chance of future purchase: Rating 8.56/10 8.56/10
    Shipping & packaging: Rating 7.82/10 7.82/10
    Customer service: Rating 8.03/10 8.03/10
    Return/Replacement policy: Rating 7.24/10 7.24/10

All 5,383 Customer Reviews

Rating 10/10
5/5
modified review posted

"I had no problem with my order. It was a great experience."

modified review Rep reply posted Apr-18-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for taking the time to write about your experience. We look forward to serving your art supply needs in the future. Thanks for shopping at JerrysArtarama.com!”




Rating 10/10
5/5
modified review posted

"My order was timely and correct.

"

modified review Rep reply posted Apr-18-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“We understand that time is precious in this profession, and we do our best to ship orders as quickly as possible. Thank you for your continued support for JerrysArtarama.com.”


Rating 10/10
5/5
modified review posted

"Everything arrived packed well. Order was correct. Only challenge is the online site is very slow when trying to get to cart. Other pages move quickly back and forth, but the shopping cart page is consistently slow or shows an error. Otherwise everything is great! "

modified review Rep reply posted Apr-18-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback. We understand that the shopping cart was not loading properly. If you prefer, please contact us at 1-800-827-8478, and we can place the order over the phone. Thanks for your time and understanding.”


Rating 8/10
4/5
modified review posted

"When I called to ask a question about your double mats, the rep did not give me accurate info, but thankfully I called back & rechecked with another rep before ordering & when I did receive the product, I was pleased with the quality. "

modified review Rep reply posted Apr-18-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback and for sharing your experience. We regret to hear that our representative did not give accurate information about the double mats. We will address the issue as a team. Please let us know if you have any further questions. Thanks for your time and your order.”


Rating 10/10
5/5
modified review posted

"Jerry's service and pricing has always been exceptional. "

modified review Rep reply posted Apr-18-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for choosing JerrysArtarama.com!”


Rating 10/10
5/5
modified review posted

"Always get great service, reasonable prices, and wonderful selection. "

modified review Rep reply posted Apr-18-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your compliments. We look forward to your next order at JerrysArtarama.com!”


Rating 10/10
5/5
modified review posted

"Well I was very happy to find an old catalog in the back of my studio and that turned me on to your web site where I was very happy to find the very narrow black frame I have been looking for. My experience was smooth and easy and I would like to receive a new catalog to browse for future needs. Jim Maguire"

modified review Rep reply posted Apr-17-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback Jim. I will make sure to send a new catalog to you. We look forward to your next order at JerrysArtarama.com!”


Rating 10/10
5/5
modified review posted

"Very quick, everything clear on invoice, things well packed, got here in perfect shape. Thank you. kk"

modified review Rep reply posted Apr-17-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your compliments. We look forward to your next order at JerrysArtarama.com!”


Rating 10/10
5/5
modified review posted

"Everything was perfect, good prices and customer service. "

modified review Rep reply posted Apr-17-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback. We appreciate hearing from you, and we would be happy to help with any future orders if you have any questions. Thanks for shopping at JerrysArtarama.com!”


Rating 4/10
2/5
modified review posted

"I have not received my order made on April 2, held up because of a $3.15 brush
not acceptable to me I was anxious to receive my new paints. you need a better shipping system! It wouldn't cast much to send a skinny brush.
"

modified review Rep reply posted Apr-17-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback. We hold the order to ship all together unless you tell us to do otherwise. We can work with you to put the brush on a separate order if you wish. Please contact us at 1-800-827-8478 or cs@jerrysartarama.com. We appreciate your feedback, and we would be happy to help in any way that we can.”


Rating 10/10
5/5
modified review posted

"I always get excellent, fast service from Jerry's!"

modified review Rep reply posted Apr-17-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your order and your compliments. We are happy to hear from you, and we look forward to your next order at JerrysArtarama.com!”


Rating 10/10
5/5
modified review posted

"True advertising and great prices"

modified review Rep reply posted Apr-17-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thanks for choosing JerrysArtarama.com!”


Rating 10/10
5/5
modified review posted

"I have always been satisfied with service and products from Jerry's."

modified review Rep reply posted Apr-17-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your continued support for JerrysArtarama.com!”


Rating 10/10
5/5
modified review posted

"My recent purchase and experience with Jerry's Artarama has been entirely satisfactory. An upcoming exhibition in a Collective I am a member of (ConArtist Colllective & Gallery, NYC), required a special size in any ground and medium. I ordered the Ampersand Value Series Artist Panel Smooth Finish - 1-1/2" Cradle 12x12" online and received it well packed , ready to work on & perfect for this project. The pricing couldn't be better, as the collaborative promotion between jerry's and Ampersand brought it to $11.02 before shipping...my total: $19.97!
Thank you Jerry's for your valued service!
"

modified review Rep reply posted Apr-16-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for sharing your experience. We are happy to help with supporting your upcoming exhibition. Please let us know if you have any further questions. Thanks for your time and have a wonderful day!”


Rating 10/10
5/5
modified review posted

"I have ordered the plein air frames in quantities of 10. They arrive very promptly and look as nice or better than how they are depicted in the ad. Plus, I appreciate the discount sales that are offered on these items periodically. I will definitely keep coming back! :)

Jane McDowell, pastel artist
"

modified review Rep reply posted Apr-16-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback Jane! We look forward to your next order at JerrysArtarama.com!”