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Stores > Jacks Small Engines
  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      21084
    •  
    • BUSINESS HOURS
      9-6 EST M-F, 9-5 EST Sat
      GENERAL PHONE
      877-737-2787
      FAX
      410-557-6413
    • SUPPORT EMAIL
      orders@jackssmallengines.com
      SUPPORT PHONE
      877-737-2787

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.93/10 7.93/10
    Chance of future purchase: Rating 7.68/10 7.68/10
    Shipping & packaging: Rating 7.12/10 7.12/10
    Customer service: Rating 7.55/10 7.55/10
    Return/Replacement policy: Rating 7.30/10 7.30/10
Voice your opinion! Review Jacks Small Engines by clicking a star below.
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Verified Customer
Rating 4/10
2/5
2017-06-17

Where is my part?

"I ordered a part that was "available" and still have not received it 24 days later. I understand that these things happen and Jack's did contact me to say they had to reach back to the manufacturer. It is just a bit frustrating since I could have gone to another seller and had the part a few weeks ago."


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Verified Customer
Rating 10/10
5/5
2017-06-17

Carb overhaul #394698 Briggs & Stratton

"Good price and fast delivery. My experience was similar to others in that the float bar was too large in diameter, so used the old one. Also, one of the adjustment screws threading was not quite right, so used the old one. With a slight float level adjustment, end result was engine runs great again so all good."


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Verified Customer
Rating 10/10
5/5
2017-06-17

honda

"the customer service is excellent.Very pleased with turnaround on parts ordered!"


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Verified Customer
Rating 10/10
5/5
2017-06-16

Quick delivery

"Quick delivery and all the correct parts . Very happy !"


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Verified Customer
Rating 10/10
5/5
2017-06-16

The right parts fast!

"Second time using Jack's small engines and thoroughly impressed. They deliver on time with the right parts and communicate through the entire process. Would recommend using them to anyone. "


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Verified Customer
Rating 10/10
5/5
2017-06-16

Jacks Rocks

"Quality parts shipped quickly!"


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Verified Customer
Rating 10/10
5/5
2017-06-16

Quality service

"Part diagrams are very helpful if you know what the part looks like but not it's name.


Thank You



"


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Verified Customer
Rating 10/10
5/5
2017-06-16

Delivered

"Delivered product on time as advertised."


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Verified Customer
Rating 10/10
5/5
2017-06-16

+up

"Fast delivery. Nice price. No hassle. Thanks Jack!"


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Verified Customer
Rating 6/10
3/5
2017-06-16

could have been better

"no idea that my parts we not in stock until after I placed order, this sucked. It is possible it was my fault.

order came with an odd ball filter that i did not order and I was shorted one filter.

emailed customer service right away, got a response asking if i wanted to go over my order I said YES never herd another thing back

i am confidant that the exchange will take place
"


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Verified Customer
Rating 10/10
5/5
2017-06-16

Riding Mower.

"Jack's had the part I needed. "


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Verified Customer
Rating 10/10
5/5
2017-06-16

Great Source for Parts

"Ordered washout port parts - received the exact parts, in a timely manner, and the prices were very reasonable - Thank you"


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Verified Customer
Rating 6/10
3/5
2017-06-15

flywheel

"He didn't tell me that he was out stock , till two day's after my order.Then it took another 5 day's for him to get my fly wheel. This is mowing season .He should have done better. He also sent me two flywheel keys that didn't fit the fly wheel. They would have fit my old fly wheel which was bad."


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Verified Customer
Rating 10/10
5/5
2017-06-15

Jacks had the part I needed at the best price.

"Hard to find part was available from Jacks from the original manufacturer."


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Verified Customer
Rating 10/10
5/5
2017-06-15

great

"part was delivered fast and was a perfect fit worked great"


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