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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.00/10 7.00/10
    Chance of future purchase: Rating 7.08/10 7.08/10
    Shipping & packaging: Rating 6.12/10 6.12/10
    Customer service: Rating 6.55/10 6.55/10
    Return/Replacement policy: Rating 7.17/10 7.17/10

58,859 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2015-07-27

"everything worked great - Thanks"


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Verified Customer
Rating 10/10
5/5
2015-07-27

"Delivery was very expedient. Product was exactly as advertised."


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Verified Customer
Rating 8/10
4/5
2015-07-27

"I would have liked better communication that the gasket I wanted was out of stock. I didn't know that until I checked the shipping status page, and I would have ordered elsewhere had I known about the delay. I don't like you guys charging $7+ for shipping that only costs you $1. I don't like that you are delaying shipping my whole order because one thing is not in stock."


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Verified Customer
Rating 10/10
5/5
2015-07-27

"Less expensive than other sites. Delivered quick. Exactly what we needed. Very satisfied!!!"


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Verified Customer
Rating 10/10
5/5
2015-07-27

"very good service.will use them again"


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Verified Customer
Rating 8/10
4/5
2015-07-27

"Got correct part, just took longer to ship than expected. "


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Verified Customer
Rating 8/10
4/5
2015-07-27

"Engine kit was not in stock and had to be back ordered and motor had a bad manknito. "


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Verified Customer
Rating 10/10
5/5
2015-07-27

"Works great thanks will recommend you to everyone thanks "


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Verified Customer
Rating 2/10
1/5
2015-07-27

"Paid 84 cents for parts (2 Woodruff keys) and $7.95 for shipping to Jacks. Owed $3.30 to the Post Office before they would deliver............... What did my $7.95 go towards???"


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Verified Customer
Rating 10/10
5/5
2015-07-27

"easy to find the parts needed and quick shipping "


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Verified Customer
Rating 4/10
2/5
2015-07-27

"one of the parts shipped was incorrect. "


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Verified Customer
Rating 10/10
5/5
2015-07-27

"Website well organized and easy to use, even for computer dummy as I am. Fair prices and super fast service."


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Verified Customer
Rating 10/10
5/5
2015-07-27

"Easy to find the parts I needed in the parts diagram. Items arrived quickly. "


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Verified Customer
Rating 10/10
5/5
2015-07-27

"Verry fast shipping, accurate order."


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Verified Customer
Rating 10/10
5/5
2015-07-27

"It seems that Jacks is easily able to supply me with parts for my older tractor that OEM shops and vintage tractor supply stores can't even find drawings of!
Thanks! "


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Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,847 merchant members.