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Stores > Jacks Small Engines
  • Jacks Small Eng

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.99/10 7.99/10
    Chance of future purchase: Rating 7.32/10 7.32/10
    Shipping & packaging: Rating 6.69/10 6.69/10
    Customer service: Rating 6.67/10 6.67/10
    Return/Replacement policy: Rating 6.00/10 6.00/10
Voice your opinion! Review Jacks Small Engines by clicking a star below.
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Verified Customer
Rating 6/10
3/5
2017-03-19

Still waiting

"I placed order 3/3/2017 and I have been waiting 15 days. I check the status a few days ago to found it was on back-order. I guess it is good I have an extra chain saw, since it will not be delivered until 3/30/2017. I really cannot give a rating on a back-order."

This review was modified by freddyli2001 on March 21 2017 07:00:09 PM

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Verified Customer
Rating 10/10
5/5
2017-03-19

Fast Service

"This was my first order with Jack's. My order was shipped fast and fit perfect. I'm a customer for life!"

This review was modified by bcarter1058 on March 21 2017 06:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-19

"My chainsaw is 30 years old and we found the parts for it at jacks. Thanks. "

This review was modified by michelerferguson on March 21 2017 06:30:02 PM

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Verified Customer
Rating 2/10
1/5
2017-03-19

I can't rate this company until I receive my product

"I ordered my parts on Sunday, March 5, 2017. The money was taken from my account the next day and I still have not received my items yet - 2 weeks later. Very slow shipping but they are quick to take your money."

This review was modified by scooter2993 on March 21 2017 06:00:02 PM

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Verified Customer
Rating 4/10
2/5
2017-03-19

Delivery to long!

"I've bought a lot on internet, most have free shipping 3 times faster than the shipping I paid for on this order!!!"

This review was modified by viewcalico2006 on March 21 2017 06:00:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-19

Great place for all your tractor needs

"Jacks had everything I needed and shipped it fast plus I got to spend my money in my home state."

This review was modified by kgarlitz on March 21 2017 04:30:02 PM

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Verified Customer
Rating 8/10
4/5
2017-03-19

price was right

"the price was right but shipping was bad you should put them in a enevlop "

This review was modified by thomascisewski on March 21 2017 04:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-19

very quick

"jacks delivered my product quickly & before time , will order from them again"

This review was modified by jr_reth on March 21 2017 03:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-19

First-time satisfied customer!

"I needed to hard-to-find item. You had it and for a great price. Fast shipping and no problems. Thanks"

This review was modified by jasperroach8231 on March 21 2017 03:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-19

Great Prices

"Great pricing a quick shipping. Definitely visit them again when needed. "

This review was modified by pinecutter_37343 on March 21 2017 02:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-19

"Received parts earlier then expectd and parts fit perfectly "

This review was modified by dsherrard1 on March 21 2017 02:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-19

"Recieved all items as described!"

This review was modified by craigvette74 on March 21 2017 12:45:02 PM

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Verified Customer
Rating 2/10
1/5
2017-03-19

Too good to be true - and it is..

"Well I guess the best price on the Internet has a reason. No delivery, and now an eta of 3/29 = 3 1/2 weeks to ship? Hey guys, how about you comp the freight at this point?"

This review was modified by dennisvandyke on March 21 2017 12:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-19

The best of US standards of service !

"Based in England , where Tecumseh spares are rare as hen's teeth and very expensive , I needed to source exhaust mufflers in the US . Jack's Small Engines have been great - the parts look- up pages were a real boon , and payment and shipping easy and straightforward. Well done and many thanks ! "

This review was modified by chris_rees37 on March 21 2017 11:00:07 AM

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Verified Customer
Rating 10/10
5/5
2017-03-19

All good

"Part as ordered and works well"

This review was modified by davetnfh on March 21 2017 08:30:02 AM

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