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Stores > Jacks Small Engines

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  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.81/10 7.81/10
    Chance of future purchase: Rating 7.46/10 7.46/10
    Shipping & packaging: Rating 6.54/10 6.54/10
    Customer service: Rating 6.35/10 6.35/10
    Return/Replacement policy: Rating 7.22/10 7.22/10

73,271 Customer Reviews

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Verified Customer
Rating 6/10
3/5
2016-09-20

"I haven't received my order yet."


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Verified Customer
Rating 10/10
5/5
2016-09-20

"Have had very good service"


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Verified Customer
Rating 4/10
2/5
2016-09-20

16 days and still waiting for item to be shipped.

"The catchy title says it all."


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Verified Customer
Rating 10/10
5/5
2016-09-20

Jack's delivers all aces

"We have used Jack's small engines for years and always have had quick, easy service and delivery at very reasonable prices"


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Verified Customer
Rating 10/10
5/5
2016-09-20

Order Transacted As Expected

"Everything ordered was received quickly and were the exact parts I ordered. "


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Verified Customer
Rating 10/10
5/5
2016-09-20

Jack's Small Engines saved me over $150.00!

"Bought the engine service kit from Jack's Small Engines so that I can do the recommended maintenance on my zero turn mower engine. The local mower shop wanted $150.00 just to pickup and deliver my mower. I'll be able to change out the plugs, 2 quarts of oil, oil filter, fuel filter and air filter myself. Jack's kit only cost me $31.00. That's pretty darned hard to beat."


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Verified Customer
Rating 10/10
5/5
2016-09-20

"Very easy website to shop on. Found my parts quickly. Ordering was painless. Got a confirmation number when my my order was shipped. Had my parts in days. Very satisfied."


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Verified Customer
Rating 10/10
5/5
2016-09-20

"Delivered what I ordered at a reasonable price and in a very timely manner. "


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Verified Customer
Rating 4/10
2/5
2016-09-20

Not timely

"Took 3 weeks to get the parts. Satisfied with the product and price. Jack's should have shipped the available and sent notice of backorder for other. "


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Verified Customer
Rating 8/10
4/5
2016-09-20

Bobcatfastcat

"Very pleased with web site. The reason I gave it a four is because I had to call about my order being shipped. They advised me they were waiting for certain parts to come in from
manufacturer, which was not a problem but it would be nice to send me an email to that
effect instead of me having to call to find this out.
"


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Verified Customer
Rating 10/10
5/5
2016-09-20

"part was as stated and shipping was fast!!!"


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Verified Customer
Rating 10/10
5/5
2016-09-20

"I have no complaints with the service "


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Verified Customer
Rating 10/10
5/5
2016-09-20

"Good delivery time after order, part as described, exact replacement"


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Verified Customer
Rating 4/10
2/5
2016-09-20

Commuincate Inventory Qty During Time of Order

"74211003 BRACKET TANK is on back order. Ship the balance of order instead of waiting on the back order part. "


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Verified Customer
Rating 10/10
5/5
2016-09-20

Great

"Delivered what I ordered...and fast."


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Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,630 merchant members.