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Stores > Jacks Small Engines

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.17/10 8.17/10
    Chance of future purchase: Rating 7.96/10 7.96/10
    Shipping & packaging: Rating 7.16/10 7.16/10
    Customer service: Rating 6.48/10 6.48/10
    Return/Replacement policy: Rating 6.50/10 6.50/10

68,694 Customer Reviews

No Avatar

Verified Customer
Rating 8/10
4/5
2016-05-23

"The engine manual I ordered came quickly, but it did not give me the ignition system info I had hoped for. I don't fault Jacks Small Engines at all for this. I have ordered parts before and have been happy with the service both times."


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Verified Customer
Rating 4/10
2/5
2016-05-23

wrong parts

"half the parts ordered where the wrong item.."


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Verified Customer
Rating 2/10
1/5
2016-05-23

WHERE IS MY SHIT!

"I ORDERED ON 5/3/16 AND HAVE NOT RECEIVED SHIPMENT YET, IT'S 5/23/16"


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Verified Customer
Rating 10/10
5/5
2016-05-23

Great extra effort

"The follow up responce by phone to my online order was handled cheerfully and required extra effort on their part. Good to do business with good people. "


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Verified Customer
Rating 10/10
5/5
2016-05-23

"Completely satisfied with my recent order. Quick service."


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Verified Customer
Rating 10/10
5/5
2016-05-23

Shipped quickly & looks as good as the mfrs

"The item was shipped and received in a matter of a couple of days. It looks and seems as good or better than the OEM replacement. I have not been able to install it and test it due to all the rain."


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Verified Customer
Rating 10/10
5/5
2016-05-23

Great Service!

"My part came quickly and it was the correct one and it works perfectly."


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Verified Customer
Rating 10/10
5/5
2016-05-23

"I've been a member of PGMS for 23 years and throughout my career purchased parts from my local distributor or shop where I bought equipment. When Jack's joined as partners in professionalism I decided when I needed parts - they would be my go to! My job changed and my new location is very remote, Jack's has done an outstanding job getting parts to me when I need them ! Super job!"


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Verified Customer
Rating 10/10
5/5
2016-05-23

dougdunedin

"excellent service.. and prices...Thanks Jack"


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Verified Customer
Rating 10/10
5/5
2016-05-22

"very quick service and easy website"


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Verified Customer
Rating 10/10
5/5
2016-05-22

I got a chute, you got a customer

"I was extremely satisfied with the whole process! Fast, secure, and the correct part at a great price! I look forward to being a return customer! "


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Verified Customer
Rating 10/10
5/5
2016-05-22

Jacks rocks!

"All the info I needed, all the parts I wanted, delivered faster than I thought it world be... fixed my lawn mower right up, so there's a reason I ordered again, and will continue to do so. Thanks! !"


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Verified Customer
Rating 2/10
1/5
2016-05-22

too slow

"ordered 5/7/16 is now 5/22/16 still have not received."


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Verified Customer
Rating 10/10
5/5
2016-05-22

I gave them money they sent me parts.

"The title says it all. A valid comment is required A valid comment is required A valid comment is required A valid comment is required A valid comment is required."


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Verified Customer
Rating 2/10
1/5
2016-05-22

Still waiting

"Ordered 5/6. Didn't realize they'd have to grow it.
Find another source for your parts need if you require 'em in a reasonable time.

One and done
"


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