We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.02/10 7.02/10
    Chance of future purchase: Rating 6.85/10 6.85/10
    Shipping & packaging: Rating 6.04/10 6.04/10
    Customer service: Rating 6.13/10 6.13/10
    Return/Replacement policy: Rating 7.5/10 7.5/10

60,615 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"great service and low cost freindly peo[ple"


No Avatar

Verified Customer
Rating 10/10
5/5

"Never had an issue with Jack's Small Engines. Always had everything I needed"


No Avatar

Verified Customer
Rating 10/10
5/5

"Always the most reliable source for repair parts"


No Avatar

Verified Customer
Rating 10/10
5/5

"Order was shipped in a timely manner for item not readily available."


No Avatar

Verified Customer
Rating 2/10
1/5

"WE HAVE ORDERED A FEW THINGS IN THE PAST FROM JACKS. WE HAVE ALWAYS HAD A POSITIVE EXPERIENCE. THE LAST ORDER WE PLACED WE HAD THE CUSTOMER ALL EXCITED BECAUSE JACKS DID SHOW THEY HAD THE WHEELS WE NEEDED. I QUOTED MY CUSTOMER. I THEN GOT AN EMAIL A FEW DAYS LATER STATING THE WHEELS WERE ON BACK ORDER. HOW CAN THEY GO FROM HAVING A BUNCH OF THEM TO THEM THEN BEING ON BACK ORDER? MY CUSTOMER WAS VERY UNHAPPY. HE HAD TAKEN HIS MOWER ALL APART JUST TO FIND OUT HE HAD NO PARTS ON THEIR WAY. THE NEXT TIME WE DO TRY AND ORDER FROM JACKS WE WILL BE MORE WHERRY THAT THEY REALLY DON'T HAVE THE PARTS AVAILABLE . "


No Avatar

Verified Customer
Rating 10/10
5/5

"The backorder was a small glitch, but very happy with the product."


No Avatar

Verified Customer
Rating 10/10
5/5

"always a great experience with Jacks"


No Avatar

Verified Customer
Rating 10/10
5/5

"Parts arrived as described on a timely basis - Ordered on Monday - Showed up in mail on Wednesday. Parts fit compressor."


No Avatar

Verified Customer
Rating 10/10
5/5

"The website works well and is fairly easy to navigate. Staff is great. Delivery is very good for us in Ocean City, MD."


No Avatar

Verified Customer
Rating 10/10
5/5

"Very helpful. Good website"


No Avatar

Verified Customer
Rating 10/10
5/5

"Delivered on schedule. 10 minutes later we're up and running."


No Avatar

Verified Customer
Rating 10/10
5/5

"Cheap prices and prompt delivery. I will surely use Jack's again ."


No Avatar

Verified Customer
Rating 8/10
4/5

"Kit did not include needle seals. "


No Avatar

Verified Customer
Rating 10/10
5/5

"parts worked great thanks"


No Avatar

Verified Customer
Rating 10/10
5/5

"Quick delivery to Canada."


Ratings Calculation Change


Share Jacks Small Engines's store rating

Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,702 merchant members.