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Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.80/10 6.80/10
    Chance of future purchase: Rating 6.86/10 6.86/10
    Shipping & packaging: Rating 6.21/10 6.21/10
    Customer service: Rating 5.83/10 5.83/10
    Return/Replacement policy: Rating 7.07/10 7.07/10

43,204 Customer Reviews

Rating 10/10
5/5
modified review posted

"I have used this site for years and always have a great experience, very user friendly site. "


Rating 4/10
2/5
modified review posted

"Ordered many items from Jack's in the past. Always satisfied w/ overall service. This order for a simple part is taking way too long to deliver. Expected delivery to their warehouse is now 3 weeks after I ordered it, with an expected final arrival/delivery date of almost a full month after initial order. Equipment not available for use during this time. NG if you are running a business."


Rating 10/10
5/5
modified review posted

"RECEIVED PART YESTERDAY LOOKS GOOD HAVENT INSTALLED YET"


Rating 2/10
1/5
modified review posted

"I HAVE CALLED AND TALKED TO SEVERAL PEOPLE ABOUT THEM STILL CHARGING ME MD SALES TAX. I PROVIDED THEM WITH COPIES OF THE MD BLANKET SALES TAX FORM BUT FOR SOME REASON THAT IS NOT WORKING. I WILL HAVE TO FIND ANOTHER SUPPLIER IF I HAVE TO CONTINUE TO NEEDLESSLY PAY MD SALES TAX WHEN I SHOULD BE EXEMPT THIS IS A BUSINESS IN MD WITH A BUSINESS LICENSE NOT SOMEONE WORKING OUT OF THERE HOME. I WILL PROVIDE SEVERAL INVOICES SHOWING THE SALE TAX BEING CHARGED IF JACKS DOESN'T NEED OR WANT MY BUSINESS PLEASE LET ME KNOW AND CAN STOP WITHOUT A PROBLEM I'M SURE SOMEONE ELSE WILL TAKE MY CREDIT CARD INFO. THANKS FOR YOUR TIME ROBERT KUDIRKA OWNER INTERNATIONAL AUTO REPAIR."


Rating 10/10
5/5
modified review posted

"The right part, on time, worked great."


Rating 10/10
5/5
modified review posted

"Jack's online site is easy to navigate and the order shipped within 24 hours. It was received just two days later via UPS. Excellent service. "


Rating 10/10
5/5
modified review posted

"Parts were delivered quickly.
"


Rating 10/10
5/5
modified review posted

"order complete and fits- little slow on delivery compared to last time"


Rating 10/10
5/5
modified review posted

"Parts were exactly what I needed and arrived quickly."


Rating 10/10
5/5
modified review posted

"Easy to use interactive web site, fast shipping and processing of orders."


Rating 10/10
5/5
modified review posted

"As always, over many years, very swift and accurate service, thanks!"


Rating 10/10
5/5
modified review posted

"Once again Jack's had the right part at the right price. The parts in this kit appear to be better built than the original parts."


Rating 10/10
5/5
modified review posted

"Received my order in a timely manner. My only grip is my shipping cost was double what my order cost. But such is life living in Hawaii. "


Rating 10/10
5/5
modified review posted

"They sent what I ordered. I received it quickly"


Rating 10/10
5/5
modified review posted

"very satisfied with the experience that we had with your company. Fast on service, really did not expect it for at least 30 days. less than half of that time. the part was perfect, cost was awesome. "


Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,856 merchant members.