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Stores > Jacks Small Engines
  • Jacks Small Eng

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      21084
    •  
    • BUSINESS HOURS
      9-6 EST M-F, 9-5 EST Sat
      GENERAL PHONE
      877-737-2787
      FAX
      410-557-6413
    • SUPPORT EMAIL
      orders@jackssmallengines.com
      SUPPORT PHONE
      877-737-2787

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.08/10 8.08/10
    Chance of future purchase: Rating 8.26/10 8.26/10
    Shipping & packaging: Rating 7.74/10 7.74/10
    Customer service: Rating 8.07/10 8.07/10
    Return/Replacement policy: Rating 7.48/10 7.48/10
Voice your opinion! Review Jacks Small Engines by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-10-09

Right on time!

"I’m no small engine guru. But when I called Jacks, I got the support I needed — actually just a part number. It was an excellent experience. "


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Verified Customer
Rating 10/10
5/5
2017-10-09

Back to work

"Jacks Small Engines provided a great purchase experience. Received my order at a great price and service. Exactly what I ordered, and what I needed to get back to work. And, in just a couple of days.
I will use them again and highly recommend their offering.
"


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Verified Customer
Rating 10/10
5/5
2017-10-09

Great customer service

"Some confusion on the web site. CS agent was most helpful"


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Verified Customer
Rating 10/10
5/5
2017-10-09

Service With A Smile

"This company provides excellent service. Will continue to do business with them in the future."


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Verified Customer
Rating 10/10
5/5
2017-10-09

Great parts and service

"The right part was shipped, and it shipped on time. I called with a couple questions, and the person who answered the phone was able to pull up the part and answer all the questions I had. Friendly and fast service. Thank you!"


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Verified Customer
Rating 10/10
5/5
2017-10-08

Awesome

"All parts were exactly what I had ordered !!!!"


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Verified Customer
Rating 10/10
5/5
2017-10-08

MTD starter.

"great deal, good product. Always happy with Jack's."


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Verified Customer
Rating 4/10
2/5
2017-10-08

Poor communication

"Two weeks after I placed an order I was sent an email that some parts were backordered and the whole order still has not shipped. I would have expected that information within days of the order being placed, not a week after it should have been delivered to my house. "


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Verified Customer
Rating 10/10
5/5
2017-10-07

Priced right and on time!

"Best price and quick shipment=
Early receipt and repair completed!
"


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Verified Customer
Rating 2/10
1/5
2017-10-07

Waiting!

"Have waited to long for parts with out an explanation, email, call."


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Verified Customer
Rating 10/10
5/5
2017-10-07

delivery excellent, 2 gaskets. tecumseh carb,

"packaging was a large box......suggest a smaller bubble wrap envelope maybe?
Thanks for the service!
"


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Verified Customer
Rating 10/10
5/5
2017-10-07

Great customer service and exchange

"We received a miss-marked part and the company promptly sent us out the correct part with a return tag for the miss-marked part. Thank you for GREAT customer service."


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Verified Customer
Rating 10/10
5/5
2017-10-06

Correct item as needed and price was great.

"Quick delivery as needed."


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Verified Customer
Rating 10/10
5/5
2017-10-06

Good seller.

"Good experience all around, no problems."


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Verified Customer
Rating 10/10
5/5
2017-10-06

Great Business!!!

"Everything I needed for my Tecumseh engine at a great price & all in one place. Easy to order and prompt delivery right to my house, no driving around hoping to get the right parts. Will definitely use for all future small engine needs."


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