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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.07/10 7.07/10
    Chance of future purchase: Rating 7.09/10 7.09/10
    Shipping & packaging: Rating 6.05/10 6.05/10
    Customer service: Rating 6.62/10 6.62/10
    Return/Replacement policy: Rating 7.39/10 7.39/10

57,406 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"Easy order and fast delivery"


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Verified Customer
Rating 10/10
5/5

"Great products. Great price. Fast shipping."


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Verified Customer
Rating 8/10
4/5

"The headlight I received is not an exact replacement for the original headlight. It is larger and mounted differently. It also has SHORT wiring leads, had to splice in a piece of wire for each lead in order to make them reach. "


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Verified Customer
Rating 2/10
1/5

"I ordered a belt for my walk behind commercial mower took almost a week to get it to me called the day they were shipping it out which was a Monday ask the girl if I could just pay to have it overnight from ups because we've been down for such a long time and its have an effect on my customers with my business she's like oh no it's coming from Maryland you'll have it in a day or two and it showed up Thursday ordered at the previous week not very pleased with our service will not order again from jacks small engine . They might want to get some people that handle customers service better than what they're doing"


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Verified Customer
Rating 4/10
2/5

"Shipping very slow and I live in the same state. Just recieved part yesterday like 2 weeks after I ordered it."


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Verified Customer
Rating 10/10
5/5

"The parts have always been the correct replacement and were shipped promptly."


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Verified Customer
Rating 10/10
5/5

"Great service, great price and had my order in three days ."


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Verified Customer
Rating 10/10
5/5

"Shipped and delivered in a timely fashion."


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Verified Customer
Rating 2/10
1/5

"It took them over a week to discover that they didn't have my part and only informed me of this fact after I complained about the delivery time. Then they said it would be 5 - 7 working days before they could return my money. BS!"


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Verified Customer
Rating 10/10
5/5

"easy web site to look for parts ;and easy checkout I look forward to using this web site again
"


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Verified Customer
Rating 10/10
5/5

"I was very satisfaction with Jacks parts and service and derlivery"


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Verified Customer
Rating 10/10
5/5

"The right Item was delivered quickly!"


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Verified Customer
Rating 10/10
5/5

"Very good service fast and the carb I ordered put it on and weed eater started right up........Thanks Jacks"


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Verified Customer
Rating 10/10
5/5

"Very professional & courteous. Great prices!"


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Verified Customer
Rating 10/10
5/5

"Their website is very easy to use and contains helpful exploded diagrams that come in handy while you're making your repairs. Four more words. Poop. "


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Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,848 merchant members.