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Stores > Jacks Small Engines

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  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.32/10 7.32/10
    Chance of future purchase: Rating 7.38/10 7.38/10
    Shipping & packaging: Rating 6.41/10 6.41/10
    Customer service: Rating 6.03/10 6.03/10
    Return/Replacement policy: Rating 7.00/10 7.00/10
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Verified Customer
Rating 10/10
5/5
2017-02-19

Fast accurate service

"I have ordered several times with good results, unlike Mfg who sent me the wrong for, putting me way behind.


"

This review was modified by katybri on February 21 2017 04:15:01 PM

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Verified Customer
Rating 4/10
2/5
2017-02-19

"I placed order on the 5th, it has been 2 weeks and I haven't received any of my order. After order was placed I was informed that some items wouldn't be in stock till the 17th, now they hope for the 24th. So who knows when I will get my order. If they would partial ship I could get some equipment going, but I have to wait. "

This review was modified by godwinlr on February 21 2017 03:45:01 PM

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Verified Customer
Rating 8/10
4/5
2017-02-19

Still waiting.......

"You send out a survey asking if I was satisfied with my experience.
Well, I am still waiting for the starter motor to arrive.....
Sincerely,
Andreas Timm
"

This review was modified by andreastimm268 on February 21 2017 03:30:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-19

"Excellent product with quick shipping also! Told all my friends about Jacks."

This review was modified by jps359 on February 21 2017 03:30:01 PM

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Verified Customer
Rating 4/10
2/5
2017-02-19

Tiny spring in BIG BOX

"The tiny $1.22 spring that could have been mailed in a small envelope for less than a dollar, was instead packaged and shipped in a box approximately 6" x 8" x 6" costing $7.95 for shipping and taking a week to reach its' destination."

This review was modified by gbiedrzycki on February 21 2017 02:45:02 PM

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Verified Customer
Rating 2/10
1/5
2017-02-19

"kept pushing back order due to a $1.00 part not in stock...cancelled complete order..won't deal with them again!"

This review was modified by cook2us on February 21 2017 10:30:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-19

"Great service at a good price"

This review was modified by jcholt55 on February 21 2017 10:00:07 AM

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Verified Customer
Rating 10/10
5/5
2017-02-19

"Got parts in a minimal amount of time"

This review was modified by cshirley926 on February 21 2017 09:30:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-18

"Orders from Jacks are always as described and timely. "

This review was modified by donvan48 on February 21 2017 12:30:12 AM

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Verified Customer
Rating 10/10
5/5
2017-02-18

Full throttle

"Part showed up in a very timely manner and fit perfectly I need a throttle for a rototiller and they had the part"

This review was modified by tonyharley47_gr on February 21 2017 12:30:09 AM

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Verified Customer
Rating 10/10
5/5
2017-02-18

"Great service parts for a tiller that is 30 years old no problem. They had everything I was looking for and received before est delivery date "

This review was modified by smntrucking on February 21 2017 12:30:07 AM

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Verified Customer
Rating 2/10
1/5
2017-02-18

Still waiting

"We ordered on 2/4 and two weeks later still have not received our order. "

This review was modified by slroff on February 21 2017 12:30:06 AM

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Verified Customer
Rating 4/10
2/5
2017-02-18

"they do not show availability when ordering parts.........."

This review was modified by aplociniak on February 21 2017 12:15:28 AM

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Verified Customer
Rating 10/10
5/5
2017-02-18

Top Notch

"When I need Massey tractor parts Jacks always comes through with them a very fair prices. Thanks"

This review was modified by rongwood on February 21 2017 12:15:23 AM

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Verified Customer
Rating 10/10
5/5
2017-02-17

Great customer service

"Called to return a part and the agent was very helpful. He found me the correct part and took care of the shipping charges as well."

This review was modified by jklrosman on February 21 2017 12:15:21 AM

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