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Stores > Jacks Small Engines

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  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.32/10 8.32/10
    Chance of future purchase: Rating 7.77/10 7.77/10
    Shipping & packaging: Rating 6.93/10 6.93/10
    Customer service: Rating 6.48/10 6.48/10
    Return/Replacement policy: Rating 6.36/10 6.36/10

70,324 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5
2016-06-24

Time's-a-Tick'in

"Ordered 4 different parts 2 weeks ago and they have still NOT arrived. A few of the items are on back order but I did find that until a week after I made the purchase. Their website fails to inform the consumer some of the items they sell are not in stock and lengthly delays may occur when they have to be obtained through the manufacturer."


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Verified Customer
Rating 10/10
5/5
2016-06-24

Will buy from again.

"Reasonably priced, on time, worked as advertised. Reliable Vendor."


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Verified Customer
Rating 10/10
5/5
2016-06-24

Thanks Jack's

"My experience with Jacks was great. I ordered what I wanted and it was sent to the warehouse filled and shipped the next day. It arrived USPS two days priority mail. I will use them again when needed and thanks for the good prices and quick service. I will recommend you anytime I can."


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Verified Customer
Rating 10/10
5/5
2016-06-24

"Good price, Great service."


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Verified Customer
Rating 10/10
5/5
2016-06-24

Successful

"Great experience with Jacks.Reasonable prices a fast shipping.
"


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Verified Customer
Rating 10/10
5/5
2016-06-24

Awesome service

"Best service had the parts I needed and delivered fast."


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Verified Customer
Rating 10/10
5/5
2016-06-24

BEST SERVICE EVER WILL ALWAYS BE MY FIRST STOP

"Couldn't find the part for less then $138 locally went to Jacks and got it for $40, was on my front door in 3 days. I was so please I even posted on my Facebook page telling everybody about them. Jacks will be my first stop for any small engine needs. Thanks"


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Verified Customer
Rating 6/10
3/5
2016-06-24

Good price but slow delivery.

"Price was good. But it took 15 days to arrive. Oil was not in stock and there was no indication of this when placing order. I feel out would have been better it ship what was in stock and not hold up whole order or offer a comparable oil that was in stock."


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Verified Customer
Rating 10/10
5/5
2016-06-24

"They delivered perfectly as promised! I would definitely purchase from them again."


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Verified Customer
Rating 10/10
5/5
2016-06-24

always have the right part

"I have used Jack's multiple times and they always have what I'm looking for."


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Verified Customer
Rating 2/10
1/5
2016-06-24

SLOW delivery

"Ordered 7 items on 6-9-16. Received an e-mail on 6-11-16 stating that 4 of the items were out of stock and they were waiting for delivery from the manufacturer and items were generally shipped within 1-5 business days. The estimated ships date ranged from 6-16/6-21-16. Received a second e-mail on 6-19-16 showing a revised ship date between 6-26/6-30. Not happy about waiting 3 weeks or more to get lawn mower parts that we need now in the middle of mowing season. My husband assures me that the prices are great and worth waiting for, however, I am the one doing the mowing with equipment that needs to be running better."


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Verified Customer
Rating 10/10
5/5
2016-06-24

best way of shopping

"Very happy for fast and easy delivery even though its not the same country. I am a very happy costumer and everything was in very good shape. Thx"


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Verified Customer
Rating 10/10
5/5
2016-06-24

good prices but expensive shipping

"fast service and low prices, but shipping was expensive. i wouldn't have needed 2 day shipping but that's all that jack's offered."


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Verified Customer
Rating 6/10
3/5
2016-06-23

STILL WAITING

"STILL WAITING FOR MY PARTS!!!!!"


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Verified Customer
Rating 10/10
5/5
2016-06-23

Super Site..

"They had exactly what I needed at a very good price, and super fast shipping.Will use them again.."


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