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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.05/10 7.05/10
    Chance of future purchase: Rating 7.56/10 7.56/10
    Shipping & packaging: Rating 6.70/10 6.70/10
    Customer service: Rating 6.72/10 6.72/10
    Return/Replacement policy: Rating 6.79/10 6.79/10

54,087 Customer Reviews

Rating 10/10
5/5
modified review posted

"Good service, fast and reliable."


Rating 10/10
5/5
modified review posted

"Great service,great prices and timely service. THE place to go when ordering small engine parts."


Rating 8/10
4/5
modified review posted

"Originally sent out a defective part that had already been sent back to them by another customer. Not sure how that happens, or how the first customer service person I spoke to tried pawning me off on the engine part manufacturer for claim work, but the second person, Linda, was much more knowledgeable, got things straightened out and had the correct part to me, along with a return tag for the defective part, in 4 days. Mistakes happen, hopefully they keep their inventory more organized for the next time I need parts!"


Rating 10/10
5/5
modified review posted

"Fast delivery, product delivered was ss advertised "


Rating 10/10
5/5
modified review posted

"order was timely and accurate. "


Rating 10/10
5/5
modified review posted

"correct parts at a reasonable price and delivered on time. Thanks for good service."


Rating 10/10
5/5
modified review posted

" I appreciated the fact that you indicated that one part would take a week to get, and the entire order shipped on the date you promised. Many thanks.

JM
"


Rating 2/10
1/5
modified review posted

"part # 7016310yp/7016310y the box that held the part was trashed, very beat up. also missing parts!! the part should of never been sent. the big box that the part was sent in was very well packaged. shipping needs to look at things rather then sending. WILL THINK TWICE ABOUT USING AGAIN. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! GET THE IDEA."


Rating 10/10
5/5
modified review posted

"Quality parts and fast shipping."


Rating 10/10
5/5
modified review posted

"got my order fast with no problems"


Rating 8/10
4/5
modified review posted

"So far it has been a good experience. I've received everything I've ordered and except for this last order parts were out of stock and is taking more than 3 weeks to receive. But over all experience is good."


Rating 10/10
5/5
modified review posted

"Good prices and they don't gouge you on shipping charges. Fast service and knowledgeable staff. A+"


Rating 10/10
5/5
modified review posted

"Part was as ordered. Delivered fast and accurate. Great service. "


Rating 10/10
5/5
modified review posted

"Everything that I ordered was correct and was delivered in a timely fashion "


Rating 10/10
5/5
modified review posted

"found the parts i needed using the parts look up which is awesome. they all arrived in a very reasonable amount of time."


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Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,858 merchant members.