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Stores > Jacks Small Engines

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  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.16/10 8.16/10
    Chance of future purchase: Rating 7.66/10 7.66/10
    Shipping & packaging: Rating 6.79/10 6.79/10
    Customer service: Rating 6.74/10 6.74/10
    Return/Replacement policy: Rating 7.5/10 7.5/10

72,197 Customer Reviews

No Avatar

Verified Customer
Rating 8/10
4/5
2016-08-21

right parts, right price

"All parts arrived and were the correct parts. Shipped in one shipment and the box was not all beat up. Only way to improve is that it took two weeks to ship the parts."


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Verified Customer
Rating 10/10
5/5
2016-08-21

"Excellent service and quick delivery would highly recommend. "


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Verified Customer
Rating 2/10
1/5
2016-08-21

Charged Before Shipped

"I ordered a part a month ago and was charged immediately but it still hasn't been shipped and no idea when it will be shipped."


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Verified Customer
Rating 4/10
2/5
2016-08-21

Still waiting

"Ordered a gas tanks weeks ago. They reached out to me once saying they were waiting for a distributor or something. Either way... still waiting. "


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Verified Customer
Rating 2/10
1/5
2016-08-21

Still Waiting

"It's been on backorder twice and I'm still waiting for my generator service manual."


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Verified Customer
Rating 10/10
5/5
2016-08-21

Briggs and sratton running again

"Runs like a top saved huge money on repower for a 32 year old motor you helped me fix"


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Verified Customer
Rating 10/10
5/5
2016-08-21

Right Part

"Very good service on small part!"


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Verified Customer
Rating 4/10
2/5
2016-08-21

We got a 5 star blades and needed a 6 point star blades

"We got a 5 star blades and needed a 6 point star blades So we are returning them"


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Verified Customer
Rating 10/10
5/5
2016-08-21

Great Seller!

"Fast shipping and quality product at a fine price!!"


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Verified Customer
Rating 10/10
5/5
2016-08-21

Very satisfied

"Items arrived in just a couple of days and worked perfectly."


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Verified Customer
Rating 10/10
5/5
2016-08-21

Great Order Experience!

"I have watched Jack's grow through the years and am not surprised by their success. As a small business owner in MD, I can appreciate what it takes to get where they are. Oh, and I gladly pay the in state Sales Tax to support a local family owned and operated business."


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Verified Customer
Rating 4/10
2/5
2016-08-21

Part Not in stock

"Would be nice to know before my order was paid for that they didn't have the part I needed in stock and had to be ordered. I had ordered same part from another co and received it in 5 days, jacks took 11 days, not very happy."


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Verified Customer
Rating 10/10
5/5
2016-08-21

YAY!!

"I had to order parts for my lawnmower that I broke by hitting my metal landscaping boarder. Unfortunately, the part had to come from the manufacturer but I was notified and the part arrived only a bit later. I was totally satisfied with the service at Jacks Small Engines."


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Verified Customer
Rating 10/10
5/5
2016-08-21

"good service and price. will do business again."


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Verified Customer
Rating 10/10
5/5
2016-08-21

"fast and reliable with correct item ordered"


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Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,517 merchant members.