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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.28/10 7.28/10
    Chance of future purchase: Rating 7.45/10 7.45/10
    Shipping & packaging: Rating 6.86/10 6.86/10
    Customer service: Rating 6.62/10 6.62/10
    Return/Replacement policy: Rating 8.10/10 8.10/10

48,773 Customer Reviews

Rating 10/10
5/5
modified review posted

"Received a couple days later than expected, but I could live with that. Must have taken a couple extra days to get it out."


Rating 10/10
5/5
modified review posted

"Timely delivery in perfect condition"


Rating 4/10
2/5
modified review posted

"The last 3 times I have used your store for parts, they have said it was in stock. That being the case, I purchased it, but each time it took a week or longer to get the parts, and even as long as 3 weeks. Owning a landscape management company, this is unacceptable to say the parts are in stock so that someone will order and then it turns out to be on backorder... This last order case in point, it said in stock, I purchased on 12-2-14 and they did not ship until 12-9-14 and it was received by me on 12-13-14.

This should be remedied
"


Rating 10/10
5/5
modified review posted

"Decent prices, the correct product. No issues."


Rating 8/10
4/5
modified review posted

"I was looking to replace worn pulleys. Their listings for generic pulleys is poor and needs to be improved. If you don't have a part number that they don't reconize you are out of luck. Because of this, I was stuck with a pulley I can't use."


Rating 2/10
1/5
modified review posted

"I have had my order back ordered several times, please tell me if I should look someplace else, I need to repair my michine. Please tell me if I should wait or cancel this order. I know this is the suppliers fault and not yours. Please advise. And thank you for your time. Tom"


Rating 10/10
5/5
modified review posted

"the gas cap fit fine---thank you"


Rating 10/10
5/5
modified review posted

"I was very suprised at how fast I recieved my order."


Rating 10/10
5/5
modified review posted

"Great price. Quick and easy transaction. Fast Shipping. A+"


Rating 10/10
5/5
modified review posted

"EASY TO ORDER AND GOT PARTS IN A TIMELY FASHION"


Rating 10/10
5/5
modified review posted

"Everything fit perfect. Cross referenced parts matched up to old ones."


Rating 10/10
5/5
modified review posted

"Super fast shipping, great price and exactly what I ordered. "


Rating 10/10
5/5
modified review posted

"Great. Will be by more products from Jacks. "


Rating 10/10
5/5
modified review posted

"The descriptions of the items were comprehensive enough to make an intelligent decision when placing the order. The items (parts) arrived in a timely fashion and were perfect replacement parts. "


Rating 10/10
5/5
modified review posted

"Great service. Delivered in a timely manner"


Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,919 merchant members.