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Stores > Jacks Small Engines
  • Jacks Small Eng

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      21084
    •  
    • BUSINESS HOURS
      9-6 EST M-F, 9-5 EST Sat
      GENERAL PHONE
      877-737-2787
      FAX
      410-557-6413
    • SUPPORT EMAIL
      orders@jackssmallengines.com
      SUPPORT PHONE
      877-737-2787

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.06/10 8.06/10
    Chance of future purchase: Rating 8.24/10 8.24/10
    Shipping & packaging: Rating 7.72/10 7.72/10
    Customer service: Rating 8.07/10 8.07/10
    Return/Replacement policy: Rating 7.45/10 7.45/10
Voice your opinion! Review Jacks Small Engines by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-10-15

Ordered lawn mower parts online

"The parts were ordered, I received notice the parts were shipped, and they fit!!! Great experience."


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Verified Customer
Rating 10/10
5/5
2017-10-15

Parts for Snowblower

"Found the site easy to navigate. I just entered the model number and used the parts diagram to locate the parts. Prices were reasonable, and communication to delivery was excellent. Recommend and to use for future parts and info. "


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Verified Customer
Rating 8/10
4/5
2017-10-14

blower-vac impeller

"v. good communication; price v. good; reasonable delivery time"


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Verified Customer
Rating 10/10
5/5
2017-10-13

Great place for those hard to find parts.

"Been getting those hard to find parts from Jack's for years now. I used to shop around for the best prices but no longer need to. Jack's is always the best prices when considering shipping costs also.
I've always received the correct parts.
The pics on the grids are a great help when I need parts for a lawn tractor that is no longer cataloged.
"


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Verified Customer
Rating 2/10
1/5
2017-10-13

Have my money for 3 weeks and I have no part (no longer available)

"ordered part and was told 10 days later part no longer available.... 10 days. Meanwhile they have my money. and now i have to wait another 10 days to get a credit to my account! "


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Verified Customer
Rating 10/10
5/5
2017-10-13

Good job

"As in the past, you did good"


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Verified Customer
Rating 10/10
5/5
2017-10-13

Great. Am a satisfied customer.

"Prompt service. Will order more. "


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Verified Customer
Rating 10/10
5/5
2017-10-13

Fast Service

"They kept me informed of out of product but I received it sooner than expected. Would do business again."


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Verified Customer
Rating 2/10
1/5
2017-10-13

Bad

"charge $10 to put in mail and took 3 weeks"


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Verified Customer
Rating 2/10
1/5
2017-10-13

Misleading

"Ordered parts for my riding mower and all part appeared to be in stock. A day after order placed most us out of stock, Took over three weeks to ship!!! If I had known that it would take that long I would have done something else."


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Verified Customer
Rating 10/10
5/5
2017-10-12

Everything showed up as promised.

"Got my order fast and they had everything I needed."


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Verified Customer
Rating 10/10
5/5
2017-10-12

excellent

"Just the right part"


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Verified Customer
Rating 10/10
5/5
2017-10-12

Great service.

"Good price, good selection , fast delivery."


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Verified Customer
Rating 10/10
5/5
2017-10-12

Great experience

"Easy to use site.
Easy to look up partd
"


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Verified Customer
Rating 2/10
1/5
2017-10-12

Still waiting on order from 9/28/2017

"I needed a new carburetor choke link and Jack's had what I needed listed as an item they retailed. I ordered one and 2 new spark plugs for my Kawasaki engine that powers an X-Mark mower. The delivery time has been very slow because, according to their email note, they had to order it from the manufacturer. If I had known they weren't a stocking supplier, I'd never ordered from them. Since I need to get this machine back in operation I'll be going to the nearest Kaw dealer to get what I need. As for the spark plugs, I can buy them at my nearest NAPA store. This order is to far into the system now to cancel, so I guess I'll have a Kawasaki choke link and 2 new spark plugs that will set on the shelf. Of course, I can use the plugs next year. "


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