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Stores > Jacks Small Engines

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.38/10 7.38/10
    Chance of future purchase: Rating 7.38/10 7.38/10
    Shipping & packaging: Rating 6.74/10 6.74/10
    Customer service: Rating 5.73/10 5.73/10
    Return/Replacement policy: Rating 5.56/10 5.56/10

65,453 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-09

Awesome service

"The store is fantastic, I emailed them the model number of my engine, that is nearly 20 years old, and they quickly researched and located a small part that I needed for the choke mechanism. I ordered the same day and it was here a couple days later. Thanks for putting "service" back into customer service. I will certainly shop here again."

This review was modified by Cpasciuto on February 09 2016 06:05:01 PM

No Avatar

Verified Customer
Rating 4/10
2/5
2016-02-09

Never received

"Haven't received what I ordered, so difficult to rate. I was impressed they had the part...I think "


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Verified Customer
Rating 2/10
1/5
2016-02-09

Not much help

"Thank you for those pictures. I have done more research and unfortunately, that is the filter that the model calls for and the correct one was sent. I am really not sure why your model has a different filter on it. I would suggest contacting Husqvarna directly at 1-800-487-5963. Let us know if you have any other questions or concerns. ... Wow!
"


No Avatar

Verified Customer
Rating 8/10
4/5
2016-02-09

first time buyer

"excellent website. complete accuracy in order. four stars instead of five only because the three day priority shipping took five days. will definitely use them again."


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Verified Customer
Rating 10/10
5/5
2016-02-09

Awesome

"Great delivery time. Great email communication"


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Verified Customer
Rating 10/10
5/5
2016-02-09

"Excellent items as described, speedy service & delivery. Highly recommend, will be a repeat customer.

Kenny
"


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Verified Customer
Rating 2/10
1/5
2016-02-09

Slow

"Ordered gear on Jan 30, did not ship until Feb 8.
Still have not received gear.
"


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Verified Customer
Rating 10/10
5/5
2016-02-09

"Ordered a lawn mower blade set. Have not tried them yet, but the service was fast.
5 Stars!
"


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Verified Customer
Rating 10/10
5/5
2016-02-09

Well Oiled Parts Supplier

"Excellent company from start to finish! Website is easy to navigate. Parts look-up and placing an order for each part was easy. Parts were received quickly and well packaged. Invoice was simple and easy to read. Just a good company to deal with!

"


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Verified Customer
Rating 10/10
5/5
2016-02-09

Best online shopping site

"This is the best and easiest shopping site, Now my mower is running great, I got all my parts from Jack. Thanks"


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Verified Customer
Rating 10/10
5/5
2016-02-09

Right product - right price

"This was exactly what I was in search of to get my snow blower back up and running. Carburetor rebuild kit and muffler did the trick. "


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Verified Customer
Rating 10/10
5/5
2016-02-09

Great experience

"Very Satisfied with the whole experience snow blower up and running "


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Verified Customer
Rating 4/10
2/5
2016-02-09

where is my order

"What takes this long these days? Probably on backorder. Wish I knew"


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Verified Customer
Rating 8/10
4/5
2016-02-09

Got the stuff I needed

"Delivered my parts but did not email like they said they would when the parts were being shipped"


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Verified Customer
Rating 10/10
5/5
2016-02-08

online for real

"Quick, accurate. Right to my
door. Don't go anywhere else!
"


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