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Stores > Jacks Small Engines

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  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.34/10 7.34/10
    Chance of future purchase: Rating 7.38/10 7.38/10
    Shipping & packaging: Rating 6.40/10 6.40/10
    Customer service: Rating 5.98/10 5.98/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

75,389 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5
2016-12-06

Bad Communications bad sale

"My Order was "cancelled" without any notice to me. Here I am waiting on parts, only to find out a week later it was "cancelled". NOT HAPPY!!!"


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Verified Customer
Rating 10/10
5/5
2016-12-06

as always!!

"everything i needed at a fair price and fast delivery!! thanks"


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Verified Customer
Rating 10/10
5/5
2016-12-06

Snapper Blade

"The site was very easy to use. Got a blade for my 3 year old Snapper and it arrived just a few days after I ordered on line."


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Verified Customer
Rating 10/10
5/5
2016-12-06

Great service

"Very easy website. Prices very, very reasonable. Very fast and efficient service"


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Verified Customer
Rating 2/10
1/5
2016-12-06

Still waiting

"Ordered parts two weeks ago, they still haven't shipped them"


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Verified Customer
Rating 10/10
5/5
2016-12-06

"my parts were delivered on time and they fit"


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Verified Customer
Rating 10/10
5/5
2016-12-06

Quick

"Very pleased, prompt delivery"


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Verified Customer
Rating 10/10
5/5
2016-12-06

"Everything came quickly and just as ordered. Service couldn't have been better. I'm very pleased with the accomodations and will deal with the company again."


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Verified Customer
Rating 2/10
1/5
2016-12-06

still waiting....

"Still waiting on our order...looks like our total wait time will be a month or longer for delivery."


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Verified Customer
Rating 10/10
5/5
2016-12-06

Fantastic service

"Fast delivery everything was perfect in order"


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Verified Customer
Rating 10/10
5/5
2016-12-06

"VERY, VERY, VERY fast service. I was not expecting to get my parts for at least another week and BOOM there they were. Even before turkey day! and all in the same package too! Even when other sites said they were unavailable, Jacks had the parts, and at a reasonable price.

Five is very big stars from me!!!
I will be talking you up big time with every one that I see that needs parts!!!!
"


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Verified Customer
Rating 8/10
4/5
2016-12-06

Excellent selection and price

"I ordered a hard-to-find Kohler carburetor float--Jack's had to order it from the factory--Jack's had it to me in 8 calendar days. The prices cannot be beaten. I rated four stars only because their shipping is quite expensive--actual shipping prices for such small parts should not exceed $4 or $5 at the most. However, their service is first rate and they are my "go-to" place for all the small engine parts I need."


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Verified Customer
Rating 2/10
1/5
2016-12-06

STILL WAITING

"have been waiting for my parts for over 2 weeks and still No parts, unbelievable. I do get emails saying that they only have some of the parts but are still waiting for them, which the date so far has changed 2xs from Dec 4th to now Dec 13th and then I will have to wait longer to get to me. I needed these parts 3 weeks ago, it will be almost a month before I get them"


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Verified Customer
Rating 10/10
5/5
2016-12-06

"Everything arrived in good order. Mower is back up and running now."


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Verified Customer
Rating 10/10
5/5
2016-12-06

Easy

"Delivry was fast and correct"


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