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Stores > Jacks Small Engines

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  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.32/10 7.32/10
    Chance of future purchase: Rating 7.38/10 7.38/10
    Shipping & packaging: Rating 6.41/10 6.41/10
    Customer service: Rating 6.03/10 6.03/10
    Return/Replacement policy: Rating 7.00/10 7.00/10
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Verified Customer
Rating 4/10
2/5
2017-02-18

"they do not show availability when ordering parts.........."

This review was modified by aplociniak on February 21 2017 12:15:28 AM

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Verified Customer
Rating 10/10
5/5
2017-02-18

Top Notch

"When I need Massey tractor parts Jacks always comes through with them a very fair prices. Thanks"

This review was modified by rongwood on February 21 2017 12:15:23 AM

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Verified Customer
Rating 10/10
5/5
2017-02-17

Great customer service

"Called to return a part and the agent was very helpful. He found me the correct part and took care of the shipping charges as well."

This review was modified by jklrosman on February 21 2017 12:15:21 AM

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Verified Customer
Rating 10/10
5/5
2017-02-17

Great Service

"Quick delivery on everything I ordered. Product was what I expected. "

This review was modified by jimmyshannon76 on February 21 2017 12:15:21 AM

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Verified Customer
Rating 8/10
4/5
2017-02-17

Late

"It took two longer to arrive than was quoted "

This review was modified by mrflush60 on February 21 2017 12:15:19 AM

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Verified Customer
Rating 10/10
5/5
2017-02-17

Took a while.

"Ordered some spray nozzles, apparently they were on backorder. Two and a half weeks later they appear in the mail. Very satisfied despite the wait."

This review was modified by sarge2o9_dm on February 21 2017 12:15:16 AM

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Verified Customer
Rating 10/10
5/5
2017-02-17

"Very good service and received part within seven days of order. Very satisfied with services.



"

This review was modified by carl_ball1962 on February 21 2017 12:15:15 AM

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Verified Customer
Rating 2/10
1/5
2017-02-17

Still Waiting

"This is not my first experience with Jacks Small Engines but it is the first time that I have not received my order on time."

This review was modified by bbrd131-76961 on February 21 2017 12:15:07 AM

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Verified Customer
Rating 10/10
5/5
2017-02-17

tione

"Spring retainer and pulley were exact thanks"

This review was modified by pcmalone on February 21 2017 12:15:07 AM

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Verified Customer
Rating 2/10
1/5
2017-02-17

sent a part that was defictive and i still don't have my credit for it

"Did not send a return slip or nothing......"

This review was modified by oldbluetrk62 on February 21 2017 12:15:06 AM

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Verified Customer
Rating 2/10
1/5
2017-02-17

Order not received

"I have not received my order yet....nor heard from you where it might be. It's been over two weeks. BUT, you have had no problem charging my credit card already!!! What has happened to my order?????"

This review was modified by bh7248 on February 21 2017 12:15:05 AM

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Verified Customer
Rating 4/10
2/5
2017-02-17

"I love that they have so many different parts, especially for older machines, but it seems like there is always something out of stock. Every order I have placed has always had an out of stock item, and then it takes a couple of weeks for them to get it in. This wouldn't be a big deal if it didn't delay my whole order from shipping for weeks while they wait for one or two things, but it does! Everything ships together. If something is out of stock, then we should be told that before it gets added to the shopping cart, then I have the option of waiting, or finding it somewhere else, instead of waiting for a month to get everything else!"

This review was modified by adamheupel on February 21 2017 12:15:05 AM

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Verified Customer
Rating 10/10
5/5
2017-02-17

Excellent Service

"Product arrived as described, the only thing I would change is that you send out an email notice with tracking number when the item has been shipped."

This review was modified by eehamilton1 on February 21 2017 12:15:04 AM

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Verified Customer
Rating 10/10
5/5
2017-02-17

"Jacks had the part I needed. It took a little longer to arrive than I expected, but wasn't too delayed that I wouldn't go back."

This review was modified by daprice-52567 on February 21 2017 12:15:03 AM

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Verified Customer
Rating 10/10
5/5
2017-02-17

Great company

"My husband was thrilled to find the part to fix his elderly welder!! It got here in good shape and on time."

This review was modified by dn13772 on February 21 2017 12:00:36 AM

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