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Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.00/10 7.00/10
    Chance of future purchase: Rating 7.06/10 7.06/10
    Shipping & packaging: Rating 6.43/10 6.43/10
    Customer service: Rating 6.10/10 6.10/10
    Return/Replacement policy: Rating 7.40/10 7.40/10

46,502 Customer Reviews

Rating 10/10
5/5
modified review posted

"I was completely satisfied with my experience. I got my order complete and had access to the drawings I needed to order parts before the disassembly. I also had access to the tracking information so I knew when the order would arrive. Thanks ."


Rating 10/10
5/5
modified review posted

"Every thing went quickly with no hiccups."


Rating 10/10
5/5
modified review posted

"The best price and the shipping was fast and easy."


Rating 10/10
5/5
modified review posted

"First time user. Parts were delivered at a reasonable price on time as promised. Painless transaction. Communication fantastic. Will definitely use again."


Rating 6/10
3/5
modified review posted

"It has been 12 days since I put in my order. The only report from them is that all but two items are in stock and they are waiting to send my order until everything is in stock. Some of those items I could use now without other parts of the order.
Still Waiting.
"


Rating 10/10
5/5
modified review posted

"Timely response and parts fit. Cost was not a consideration."


Rating 10/10
5/5
modified review posted

"You had the correct item. Excellent service."


Rating 2/10
1/5
modified review posted

"I paid for merchandise that was not delivered. In other words, I was ripped off."


Rating 10/10
5/5
modified review posted

"Great communication and fast shipping, website easy to use. Very satisfied with the service."


Rating 10/10
5/5
modified review posted

"Great job, wright parts everything is up and running. if i need any parts you are it. and parts got here fast, thank you, John"


Rating 10/10
5/5
modified review posted

"Order was accurate and delivered on time."


Rating 10/10
5/5
modified review posted

"Very good service with this order. "


Rating 10/10
5/5
modified review posted

"fast service. good prices."


Rating 2/10
1/5
modified review posted

"The prices were not bad but it took so long to have the parts shipped and there is no options on shipping like normal websites."


Rating 10/10
5/5
modified review posted

"Fast delivery, product was as expected and worked well,good description I understood what i was buying part quality seemed spot on. and by this company's intrust in my opinion tells me they are intrusted in there consumer of there products and services. may they keep up the good work . to the co. please tell your people well done GOOD JOB! Dan Delke in Mi. "


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Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,865 merchant members.