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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.07/10 7.07/10
    Chance of future purchase: Rating 7.09/10 7.09/10
    Shipping & packaging: Rating 6.05/10 6.05/10
    Customer service: Rating 6.62/10 6.62/10
    Return/Replacement policy: Rating 7.39/10 7.39/10

57,485 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"Merchandise just as described, fast shipping! Excellent service!"


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Verified Customer
Rating 10/10
5/5

"Everything came and fit great. I would use again."


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Verified Customer
Rating 10/10
5/5

"Always pleased with my purchases."


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Verified Customer
Rating 10/10
5/5

"My order was shipped quickly and the items were just as I had ordered, great quality and fast service.

Thanks Jacks,
"


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Verified Customer
Rating 10/10
5/5

"It was very easy to find and order the parts that I needed.
They arrived very fast and were in good condition when
they got here.
"


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Verified Customer
Rating 2/10
1/5

"Ordered part 27 days ago. Still waiting on the order"


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Verified Customer
Rating 6/10
3/5

"Parts are on back order. So I haven't received them yet."


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Verified Customer
Rating 8/10
4/5

"prices were high, but order was delivered fast."


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Verified Customer
Rating 8/10
4/5

"The replacement lawnmower blade had a smaller mulching area, and a heavy coat of paint, including the cutting edges, that needs to be cleaned off before use. I don't mulch, so it should work fine."


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Verified Customer
Rating 10/10
5/5

"Parts were as described and arrived quickly. Great job."


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Verified Customer
Rating 2/10
1/5

"I tried to cancel an order. My email was unanswered by them. I got "customer service" on the phone who told me that my item had NOT been shipped yet, however they refused to cancel. I would have to receive the item and then request a return and pay unnecessary shipping both ways. "Idiotic" is the mildest way I can reply. I may need to use them again in the future but I certainly hope not,"


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Verified Customer
Rating 10/10
5/5

"A really good price with very fast service."


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Verified Customer
Rating 10/10
5/5

"It took longer than expected for them to ship it, but they sent it via a faster shipping method than I had paid for, so it came on time. It was exactly what I ordered also. "


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Verified Customer
Rating 10/10
5/5

"Timely shipping. No problems!"


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Verified Customer
Rating 10/10
5/5

"Easy to look up parts from model number and reasonably priced????"


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Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,850 merchant members.