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Stores > Jacks Small Engines

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  • Jacks Small Eng

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.74/10 7.74/10
    Chance of future purchase: Rating 7.43/10 7.43/10
    Shipping & packaging: Rating 6.32/10 6.32/10
    Customer service: Rating 6.22/10 6.22/10
    Return/Replacement policy: Rating 7.22/10 7.22/10

73,520 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-28

Easy and fast

"It was easy to navigate through the screens to see what I needed and my order was delivered sooner than I expected. I will use Jacks for other item I may need."


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Verified Customer
Rating 4/10
2/5
2016-09-28

Slow service

"I have a Dixon 4516K w/ 50" deck, I had a spindle bearing go out on the deck, shopped around online and selected Jacks Small Engine. I ordered my parts on 9-14 the're supposed to be here today 9-28 but haven't arrived yet so I'm not even sure if they sent the right parts, every time I checked they said they were waiting on the parts from manufacture, after a week and a half I went to a local shop and they had 11 bearings in stock so I bought 2 to get the mower going, and the price wasn't much more than Jack's. Bottom line, price was good but after shipping I didn't save anything and after 2 weeks I'm still waiting. I'll never order from these people again"


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Verified Customer
Rating 4/10
2/5
2016-09-28

Backorder

"The items showed in stock when I ordered them on 9/13/16. One of the items became out of stock the next day after they charged my credit card. I still have not received the two items. The problem I have is that they charged my card before they new if they had the items."


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Verified Customer
Rating 10/10
5/5
2016-09-28

Great site , small part

"Look every where , until jacks small parts thanks "


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Verified Customer
Rating 10/10
5/5
2016-09-28

Knows the parts

"But snail mail to slow 2 weeks pay extra to get it within a week"


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Verified Customer
Rating 10/10
5/5
2016-09-28

Great Job Jacks

"easy shopping, great prices, quick shipping. "


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Verified Customer
Rating 10/10
5/5
2016-09-28

I like Jacks.

"I was very satisfied with the service at Jacks. My order was shipped immediately and arrived ahead of my schedule for installin g the parts. "


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Verified Customer
Rating 8/10
4/5
2016-09-28

Great selection!

"They have a great selection of parts and the prices were better than the dealers. It did take a week to get the part though and the reason I didn't give them 5 stars. "


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Verified Customer
Rating 10/10
5/5
2016-09-28

What was needed

"Ordered what I needed for my Zero Turn Mower and got it at a great price compared to local purchase thru dealer. Very happy with items and will order more as needed. "


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Verified Customer
Rating 10/10
5/5
2016-09-28

catfish

"thanks looks good just what i needed"


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Verified Customer
Rating 10/10
5/5
2016-09-28

A+++++++

"Part was exactly as described.....Fast shipping"


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Verified Customer
Rating 10/10
5/5
2016-09-28

Easy Website and excellent response!

"I highly recommend Jack's Small Engines for parts. It was easy to order my gasket kit for my Poulin Chain Saw and the items arrived immediately.

Great company!
"


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Verified Customer
Rating 8/10
4/5
2016-09-27

there's good service and there's fast service, but not at the same time.

"I ordered a part on 9-11-16 got it on 9-25-16 Thanks be, I got it, would have been nice to get it last week. I'll use you again, just must exercise patients.Now I know.Jacks, you're OK. WCM Michigan"


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Verified Customer
Rating 10/10
5/5
2016-09-27

Nice job

"Order delivered promptly and was as ordered."


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Verified Customer
Rating 10/10
5/5
2016-09-27

Totally satisfied

"Amazing inventory, Simple ordering process, quick checkout with Pay Pal. A very satisfied repeat customer."


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