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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.01/10 7.01/10
    Chance of future purchase: Rating 7.38/10 7.38/10
    Shipping & packaging: Rating 6.49/10 6.49/10
    Customer service: Rating 6.86/10 6.86/10
    Return/Replacement policy: Rating 7.35/10 7.35/10

54,971 Customer Reviews

Rating 10/10
5/5
modified review posted

"Great transaction! I only wish I had come here first...the other site I ordered from mailed me several days later to let me know that the part was on backorder and would take 15-18(!) business days!
I love Jack's history, too. Thanks!
"


Rating 2/10
1/5
modified review posted

"Place order on 05/05/15 still waiting on item. Showing it will not get to there warehouse until 05/30/15. This date has changed every two days. Tomorrow it will say June 1st. "


Rating 4/10
2/5
modified review posted

"Placed an order 4 days later acknowledged the order and stated 1 item would be shipped in 4-5 weeks. Was out of stock"


Rating 10/10
5/5
modified review posted

"Great company to deal with, site is straight forward and easy to use. Jacks pricing is very competitive and they have parts that others have listed as no longer available. I will continue to use Jacks for all my parts needs."


Rating 10/10
5/5
modified review posted

"Order was filled with no issues. Very good service and contact information via email. "


Rating 10/10
5/5
modified review posted

"Good part and quick shipping "


Rating 10/10
5/5
modified review posted

"They have good prices but the shipping does take a little bit but besides that i will still continue to order through jacks as long as the prices stay resonable. Thank you for the good service "


Rating 10/10
5/5
modified review posted

"Tracking info. is waste of time--if it cost extra then save your customer some money--"


Rating 8/10
4/5
modified review posted

"Waiting extra time cause 1 part wasn't in stock."


Rating 10/10
5/5
modified review posted

"good parts, fast delivery"


Rating 6/10
3/5
modified review posted

"Parts fit just like original parts. Unfortunately the original parts didn't fit very well. I bought this lawnmower less than a year ago new and parts started breaking from the first day. "


Rating 10/10
5/5
modified review posted

"All parts as stated, quick shipping. Very happy"


Rating 10/10
5/5
modified review posted

"I was very satisfied by my recent purchase from Jacks. The parts I needed were Easy to find and they shipped them quickly.

Thank You
"


Rating 10/10
5/5
modified review posted

"fast shipping and fits my mower perfectly
Thanks
"


Rating 10/10
5/5
modified review posted

"I'm a repeat customer. That says it all."


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Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.