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Stores > Jacks Small Engines
  • Jacks Small Eng

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.72/10 7.72/10
    Chance of future purchase: Rating 6.67/10 6.67/10
    Shipping & packaging: Rating 6.43/10 6.43/10
    Customer service: Rating 6.67/10 6.67/10
    Return/Replacement policy: Rating 6.88/10 6.88/10
Voice your opinion! Review Jacks Small Engines by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-27

Efficient and Accurate

"A quality experience that I would recommend to anyone looking for quality parts. "

This review was modified by TomatoLimpet on March 29 2017 01:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Does it how it's supposed to be done!

"Smooth Transaction, good service"

This review was modified by NaplesYellowQuail on March 29 2017 01:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Great service

"Had the part we needed in stock fast shipping"

This review was modified by PastelBlueWalrus on March 29 2017 01:00:09 PM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Fast excellent service

"If I ever need anything for my Toro again I will look to Jack's first
because it was easy and precise.
"

This review was modified by WildWatermelonBat on March 29 2017 10:45:02 AM

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Verified Customer
Rating 2/10
1/5
2017-03-27

Over a month later and still haven't received order.

"I received an order confirmation (5 washers and 5 retaining rings) with NO mention of a part being out of stock on the item page, the shopping cart or on the order. So a couple of weeks went by and I checked the status. They placed an order with the manufacturer and expected the item 2 weeks ago. Now when I checked the status, today, they still don't have the parts and claim that it's "expected" next week."

This review was modified by WildBlueYonderSpoonbill on March 29 2017 10:00:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Great Service

"Prompt delivery on time good price.
Thanks;Bobby
Satterfieldinc
"

This review was modified by ChampagneRaccoon on March 29 2017 09:30:02 AM

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Verified Customer
Rating 4/10
2/5
2017-03-27

Very disappointed!!!

"Went to pickup and the battery was dead and mower was filthy!! Was not in the condition i left it. I spent $11000.00 there on my mower and I take very good care of it. It's always garage kept and they let it sit outside for two and a half weeks. Very disappointed and may not return!!!"

This review was modified by LavenderMistWildebeest on March 29 2017 08:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

exact part I needed

"On ti me delivery and exactly what u needed."

This review was modified by LightSalmonPinkSalamander on March 29 2017 08:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Excellent service

"Have ordered several things, they are always the right part, and delivered very fast"

This review was modified by HansaYellowSwordfish on March 29 2017 08:00:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Perfect replacement at a good price.

"Sometimes everything seems to be a challenge, not the case whenever I order from Jacks small engines. Straight up process, find what I need, put in order, arives in a reasonable time and parts are exactly as ordered. "

This review was modified by LightThulianPinkToucan on March 29 2017 07:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

great

"The customer service was incredible. They even called to confirm my order do to the size."

This review was modified by BrilliantLavenderImpala on March 29 2017 06:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Repair complete

"Parts were correct and priced right. Thx "

This review was modified by LavenderPurpleEchidna-54623 on March 29 2017 06:15:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Smooth transaction

"Fast shipping, just what I needed. Can't ask for more than that."

This review was modified by AshGreyMouse on March 29 2017 06:00:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Great service

"My part was shipped quickly, it even arrived before expected! Thank you"

This review was modified by DarkSalmonElephant on March 29 2017 06:00:02 AM

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Verified Customer
Rating 2/10
1/5
2017-03-27

Poor service

"I have not recieved anything yet. It's been 2 weeks "

This review was modified by LimeGreenAmphibian on March 29 2017 05:45:02 AM

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