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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.93/10 6.93/10
    Chance of future purchase: Rating 7.09/10 7.09/10
    Shipping & packaging: Rating 6.51/10 6.51/10
    Customer service: Rating 6.14/10 6.14/10
    Return/Replacement policy: Rating 7.40/10 7.40/10

46,371 Customer Reviews

Rating 10/10
5/5
modified review posted

"Got all the right parts in a timely manner.........what else could I want?"


Rating 10/10
5/5
modified review posted

"Right part, good price, fast service."


Rating 10/10
5/5
modified review posted

"Replacement part for my rider was much better than the original. Happy with Jacks!"


Rating 10/10
5/5
modified review posted

"Product was shipped quickly and in good shape. Just what I wanted. Thank you !"


Rating 10/10
5/5
modified review posted

"Needed a small part. Shipment arrived on time, and undamaged. Would use jacks again."


Rating 10/10
5/5
modified review posted

"Part lookup is easy and shipping was prompt and the package arrived in perfect shape"


Rating 10/10
5/5
modified review posted

"Easy ordering you, good service.Thank you shall have."


Rating 10/10
5/5
modified review posted

"All of the parts arrived in good condition and far sooner than I had expected because of the holiday. Great service from Jack's."


Rating 10/10
5/5
modified review posted

"Fast delivery and the right part.
Not often you get the right part the first time buying online.
"


Rating 10/10
5/5
modified review posted

"Fast delivery received order in two days"


Rating 4/10
2/5
modified review posted

"You did not hawe my order, but your e-store say you had the item. But you was fast to give my mony back.
Hope you can deliver nect time :-)
"


Rating 2/10
1/5
modified review posted

"Their website does not indicate whether they have the parts in stock, or not. Then, this business does not notify the customer if the order will be delayed due to them having to order it. I ordered cigars from the same area, and I have received the cigars, but not the parts I ordered for a string trimmer. I ordered the string trimmer parts on 10/8/14, and the cigars were ordered on 10/10/14. I had to check into the status of the order to find this information myself. I would have been better served finding a company that actually had the part in stock. I am done with Jacks Small Engines for life, as they are not trust worthy."


Rating 10/10
5/5
modified review posted

"Good fast service. I got what I needed in a very short time.
"


Rating 10/10
5/5
modified review posted

"Exactly as ordered. Fair price."


Rating 10/10
5/5
modified review posted

"Staff is always willing to help. "


Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,866 merchant members.