We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.34/10 7.34/10
    Chance of future purchase: Rating 7.25/10 7.25/10
    Shipping & packaging: Rating 6.65/10 6.65/10
    Customer service: Rating 6.47/10 6.47/10
    Return/Replacement policy: Rating 7.73/10 7.73/10

48,033 Customer Reviews

Rating 10/10
5/5
modified review posted

"Just what I needed, in-stock and delivered quickly!"


Rating 10/10
5/5
modified review posted

"The parts arrived sooner than expected. Exactly what was ordered based on parts program and diagrams, multiple parts, and fit great. Have used Jack's multiple times and always the same. Thanks"


Rating 10/10
5/5
modified review posted

"great service, fast delivery"


Rating 10/10
5/5
modified review posted

"Arrived quickly and was the correct part."


Rating 10/10
5/5
modified review posted

"delivered quickly as promised. thanks"


Rating 10/10
5/5
modified review posted

"I would like to just say I was very satisfied with the whole process and delivery of our order I would highly recomend your company with all my friends and family thank you so much for everything. Sincerely Jeannine Belanger."


Rating 10/10
5/5
modified review posted

"right stuff on time as primised"


Rating 10/10
5/5
modified review posted

"got the parts ordered on time and price as quoted very good
"


Rating 10/10
5/5
modified review posted

"My order was processed in a timely manner. There was a back-order needed and I was kept apprised through the entire process. I rate them as excellent in customer service. "


Rating 4/10
2/5
modified review posted

"I was dissatisfied with the ship time on my last few orders. The site said the items would be received within 3-5 business days and it was closer to 10-14 business days and also when I went to print an order confirmation sheet my computer froze and i had to do a complete shutdown and restart of my system. Jack's site is the only site I have had problems with this happening.
I also had issues looking up parts and part numbers. I had all my info correct but I kept getting redirected to a different page or diagram.
"


Rating 10/10
5/5
modified review posted

"Easy to find the part on the website, and they shipped it very quickly and it worked."


Rating 10/10
5/5
modified review posted

"There were a few back ordered items in my order and I couldn't wait for them so they promptly removed the back ordered items from my order per request so that my order could ship out."


Rating 10/10
5/5
modified review posted

"My experience was great ! I received my engine within 4 days after I ordered it. Brand new with no issues... Thanks Jacks

Randy
"


Rating 10/10
5/5
modified review posted

"The part I ordered was an exact fit and i was able to quickly install it. Shipping was delayed due to the 6 feet of snow we had here in the Buffalo, NY area but that was no fault of the shipper. Thank you very much."


Rating 10/10
5/5
modified review posted

"Company's web site was easy to navigate and easy to place order and items arrived in a timely manner.
"


Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,911 merchant members.