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Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.90/10 6.90/10
    Chance of future purchase: Rating 7.09/10 7.09/10
    Shipping & packaging: Rating 6.45/10 6.45/10
    Customer service: Rating 6.21/10 6.21/10
    Return/Replacement policy: Rating 7.23/10 7.23/10

44,782 Customer Reviews

Rating 10/10
5/5
modified review posted

"The site was easy to navigate and parts were delivered faster then anticipated."


Rating 10/10
5/5
modified review posted

"Jacks had the parts I needed,service was fast.Will order from Jacks again."


Rating 10/10
5/5
modified review posted

"My parts arrived quickly and as described. I have used jack's several times now and am very pleased"


Rating 10/10
5/5
modified review posted

"The internet search was quick and easy. Deliver was promp."


Rating 10/10
5/5
modified review posted

"I have made several purchases from Jacks. The orders have always been accurate with quality parts and prompt delivery.
"


Rating 2/10
1/5
modified review posted

"started well, but sent a wrong part...so got lots of parts I can't use till they send a new correct part. Talked to a guy there, as required for problems, and told, 'we'll send the right part'. I asked 'any idea of time frame?' and he got real snotty. '3-5 days maybe if we have it' etc...week later...nothing. Held up for a $5 part and no way to follow up IF it's being sent. Do I go elsewhere? I need the part. Sheesh!"


Rating 10/10
5/5
modified review posted

"Very excellent service and fast delivery'"


Rating 10/10
5/5
modified review posted

"I'm amazed at the quick service and complete stock that they have offered me over the years. They have always come through for me supplying the exact parts that I was looking for. "


Rating 10/10
5/5
modified review posted

"no problems , quick and easy "


Rating 10/10
5/5
modified review posted

"They had what I needed! Thank you"


Rating 8/10
4/5
modified review posted

"The item was shipped quickly."


Rating 10/10
5/5
modified review posted

"The part arrived quicker than expected. There was a damaged gage on the outlet side but I re-used the one of the broken regulator so it wasn't a problem and I was able to use it almost immediately"


Rating 10/10
5/5
modified review posted

"It was nice how quick they shipped and I received the order without having to pay extra."


Rating 10/10
5/5
modified review posted

"Fast Shipping. Great Quality"


Rating 10/10
5/5
modified review posted

"I would recommend they make sure all important data is included in their descriptions. I ended up ordering a part that is the wrong diameter because of that missing specification. I made an incorrect assumption not knowing there were other options."


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Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,848 merchant members.