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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 9.05/10 34,405 reviews

    9.05 / 100
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    Jacks Small Engines is a merchant member
    Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,877 merchant members.
  • Jacks Small Engines contact information

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 7.23/10 7.23/10
    Chance of future purchase: Rating 7.90/10 7.90/10
    Shipping & packaging: Rating 6.94/10 6.94/10
    Customer service: Rating 7.07/10 7.07/10
    Return/Replacement policy: Rating 8.30/10 8.30/10

All 34,422 Customer Reviews

Rating 10/105/5
modified review posted

"Great price, fast ship just i needed to fix my dads weedeater. Thanks "



Rating 10/105/5
modified review posted

"Fast and exactly what I needed. "

Rating 10/105/5
modified review posted

"Parts came quickly and website was easy to find the right parts for the right machine. Smooth and easy transaction."

Rating 10/105/5
modified review posted

"Great experience overall, start to finish!"

Rating 10/105/5
modified review posted

"Fast shipping. Part is correct. "

Rating 10/105/5
modified review posted

"Good service fast and friendly."

Rating 10/105/5
modified review posted

"knowledgeable trilable a.d honest"

Rating 10/105/5
modified review posted

"just the fact that Jacks have the parts that I need, was enough for me to be a satisfied customer. Then I ordered the parts and was told that one of them would be on back order for until the 15th of the month. imagine my surprise when on the 13th my parts arrived at my post office, they weren't even supposed to leave Jacks for another 2 days, yet here they were. Jack's could have been lazy and waited to deliver the parts, but when they got the parts they made sure I got the parts as quickly as possible
very satisfied customer and would recommend to even my Parents
"

Rating 10/105/5
modified review posted

"Great to do business with. "

Rating 2/101/5
modified review posted

"I didn't receive an order because it wasn't in stock. So I cancelled my order. Needed the asap.... when I place order the website said 1 was in stock. But it wasn't. ."

Rating 10/105/5
modified review posted

"Item arrived quicker than promised and was exactly the part I needed. Great Service. Thanks!"

Rating 6/103/5
modified review posted

"I lost my E-ring when changing a flat tire on my riding mower. I immediately fount them available from "Jacks small engines" and I ordered five of them. Naturally my lawn (One and one half acres) needed mowing that day. It took approximately ten days for my order to be received. Fortunately, I was able to purchase one from my local Western Auto Store and get my mowing done before my grass needed bailing."

Rating 10/105/5
modified review posted

"I have used them in the past, and I will use Jack's again. Quick delivery and the parts I need"

Rating 10/105/5
modified review posted

"was reasonable ship time."

Rating 10/105/5
modified review posted

"You have treated me good and continue the good service and products.
Thank You
Donel cain
"