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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.77/10 6.77/10
    Chance of future purchase: Rating 6.91/10 6.91/10
    Shipping & packaging: Rating 6.29/10 6.29/10
    Customer service: Rating 6.00/10 6.00/10
    Return/Replacement policy: Rating 7.17/10 7.17/10

43,599 Customer Reviews

Rating 10/10
5/5
modified review posted

"They had the parts I needed in stock at a good price and the delivery was quick."


Rating 10/10
5/5
modified review posted

"Never had a problem with jacks, will continue to do business with them."


Rating 10/10
5/5
modified review posted

"my order shipped quickly ,the product was good quality.and everything fit. i would reccomend this store to anybody."


Rating 10/10
5/5
modified review posted

"Outstanding service. Looking forward to making more orders. Outstanding company and outstanding service. Thank you!"


Rating 10/10
5/5
modified review posted

"Quick,easy, good deal! Fast shipping."


Rating 10/10
5/5
modified review posted

"Fast shipping and exactly what I needed to fix my mower. Thanks"


Rating 2/10
1/5
modified review posted

"part is back-ordered until at least end of September. Should have provided this information when I placed the order as I would have purchased the part from other vender."


Rating 10/10
5/5
modified review posted

"Great service and fast delivery!"


Rating 4/10
2/5
modified review posted

"I ordered 9 days before i received an email stating my order had shipped. If an item was out of stock it should have been communicated "


Rating 10/10
5/5
modified review posted

"Prompt shipping and easy to choose what I needed "


Rating 10/10
5/5
modified review posted

"The service was excellent once I understood the system but I was a little bit surprised to be asked for further money to cover cost of shipping. I appreciate I am in the UK but I revealed this at the time of ordering. I was also charged a cusoms clearance fee once the goods arrived in UK! But, the parts were good and in use now,
Tony Cullen
"


Rating 10/10
5/5
modified review posted

"Great place to find your mower parts....good communication...fast shipping"


Rating 10/10
5/5
modified review posted

"good price, fast service, very happy"


Rating 2/10
1/5
modified review posted

"If you didn't. Have part you should have noified me instead. of waiting a week or better to tell me you had back order it . You ran credit card like you had the part on the way. Still waiting on part. "


Rating 10/10
5/5
modified review posted

"I have been using your services for over 6 years and have never been disappointed."


Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,857 merchant members.