J&R Music and Computer World Reviews - page 2 - jr.com Ratings at ResellerRatings

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jr.com

Computer Hardware & Software

Rating 9.60/10 8,916 reviews

9.60/100
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J&R Music and Computer World is a merchant member
J&R Music and Computer World participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,985 merchant members.
 

All Customer Reviews (9,054)


Rating 10/10 5/5
modified review posted Jun-09-2013

"Super fast shipping, great seller. Thank you! Would do business again with!"

Rating 10/10 5/5
modified review posted Jun-09-2013

"Have ordered twice with this company and they are awesome , very fast shipping and no problems with anything."

Rating 10/10 5/5
modified review posted Jun-08-2013

"This website is very good, i am very happy to shop in this place!"

Rating 10/10 5/5
modified review posted Jun-08-2013

"I've bought a few things from this merchant. All items have been of high quality and design. From the Apple iPhone charging cases to the wine cooler, all products have been long lasting and extremely affordable. I love competing to this site to find great deals! They are also available on eBay!"

Rating 10/10 5/5
modified review posted Jun-08-2013

"Excellent service on an obscure device. I got it when I needed it."

Rating 10/10 5/5
modified review posted Jun-07-2013

"I placed this order this afternoon and expected it to be shipped early next week to arrive between the 13th and 18th. Imagine my surprise when I received an email less than 12 hours later telling me my order has shipped. This is only the second time I've made a purchase from this seller and both orders were shipped sooner than expected. Great service."

Rating 10/10 5/5
modified review posted Jun-07-2013

"I just bought a Friedrich Chill Window Air Conditioner 5450 BTU CP05G10 unit from J&R. I researched quite a few places to shop before I purchased, but ended up going with J&R based on the shipping fees (which were waived), the price (I had a Memorial Day discount of $15, which covered the tax), and the fact that it's a local business, which is important to me.

The estimated arrival date of my Air Conditioner was May 31st, four days after I placed the order, but it came on May 29th, just TWO DAYS after I placed the order! Nick of time, too, as the temperature shot up to 90 degrees that day.

I also liked that J&R was selective about the brands of ACs that they carry. At the time of my order, they had three - Friedrich, Haier, and Midea - all top brands with great reviews. I appreciate that.

Super simple ordering, super simple everything. And the price was fair. Very pleased with the whole experience.
"

Rating 10/10 5/5
modified review posted Jun-06-2013

"Samsung galaxy S2 GSM unlocked "

Rating 10/10 5/5
modified review posted Jun-06-2013

"I was a nice experience having bought what I was needing. Very kind and quick response.Very functional the website for a hard to convince person as i use to be. Wish you a lot of success. "

Rating 10/10 5/5
modified review posted Jun-06-2013

"Item was exactly as described and worked perfectly. Seller was efficient and communicative."

Rating 10/10 5/5
modified review posted Jun-05-2013

"Open box price for a perfect 'new' boom box!
Great deal & fast shipping."

Rating 10/10 5/5
modified review posted Jun-02-2013

"The price was great and for free delivery couldn't beat it, amazing products"

Rating 10/10 5/5
modified review posted Jun-01-2013

"Great purchase without any problems, very good prices indeed, well-done website and chances of discounts."

Rating 10/10 5/5
modified review posted May-31-2013

"Ok all, recommended 100%. meets all agreed"

Rating 4/10 2/5
modified review posted May-30-2013

"High rating (5 of 5) for shipping the right product at a good price in a timely manner.

Lose 1 point for improper packaging of a sensitive / fragile item. Those air bag things only work if you actually put air in them!

Lose another point for signing me up for your spam, opt in by default, and no way to opt out on the account registration pages.

Lose one more point for including an advertisement for alcohol with the shipment. This is highly inappropriate.

Bottom line: Overall 2 points of 5."

modified review reply posted May-31-2013

Jim-at-JR, J&R Music and Computer Wo rep has responded

“We are trying to reach to customer to discuss/address these issues. Already our warehouse is investigating the bags that lost their air in transit, apparently. Our opt-in for updates from J&R is not designed to be a requirement and should not have been an impediment to the process if opt-out was selected. Again, we are looking into that as we are the inserts we are including with our shipments. We are looking forward to speaking with this customer about these issues.

Jim at J&R
jtq@jr.com”

 
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