59,985 stores
1,896,313 reviews
Over 250,000 shoppers online now
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.
Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
8,908 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","store_rating":"9.57","total_reviews":"8908"}, "store");)
reply posted May-31-2013 “We are trying to reach to customer to discuss/address these issues. Already our warehouse is investigating the bags that lost their air in transit, apparently. Our opt-in for updates from J&R is not designed to be a requirement and should not have been an impediment to the process if opt-out was selected. Again, we are looking into that as we are the inserts we are including with our shipments. We are looking forward to speaking with this customer about these issues.
Jim at J&R
jtq@jr.com”
Share your shopping experience and interact with
1,986 participating stores,
write a review!
Follow us & win cool gear: 
Rating
Full Rating Profile
J&R Music and Comput Coupons
Visa / Mastercard
American Express
Discover
COD
Check
Priority Next Day
2-3 Day Delivery
Online Ordering
Guaranteed Security
International Order
posted Jun-06-2013 
![Share](javascript:share_rating({"review_body":"Item was exactly as described and worked perfectly. Seller was efficient and communicative.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/3011937#comment3011937","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"Boogaloo23","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Open box price for a perfect 'new' boom box!<br>Great deal & fast shipping.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2997991#comment2997991","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"RLAbrams","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The price was great and for free delivery couldn't beat it, amazing products","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2980091#comment2980091","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"Albertperez","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great purchase without any problems, very good prices indeed, well-done website and chances of discounts.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2970775#comment2970775","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"iginko","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ok all, recommended 100%. meets all agreed","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2970471#comment2970471","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"claudiofox","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"High rating (5 of 5) for shipping the right product at a good price in a timely manner.<br><br>Lose 1 point for improper packaging of a sensitive \/ fragile item. Those air bag things only work if you actually put air in them!<br><br>Lose another point for signing me up for your spam, opt in by default, and no way to opt out on the account registration pages.<br><br>Lose one more point for including an advertisement for alcohol with the shipment. This is highly inappropriate.<br><br>Bottom line: Overall 2 points of 5.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2962543#comment2962543","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"l1l845","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Easy ordering online. Great follow up by customer service representative - answered all questions and made recommendations for additional products - not pushy, very helpful. I will order other things as needed. A very positive experience!","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2962115#comment2962115","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"deborahstrudel6162","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Except for my most recent purchase J&R has always provided stellar service. My most recent purchase was a Tivo Stream, which took a bit over a month for delivery. Apparently, they were backordered, however other websites seemed to have them in stock. That said, I'd without hesitation recommend J&R to anyone. Unlike some other retailers in the NY area, they won't call you after the sale to try and up-sell you with worthless add-ons, insurance, or warranties.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2954475#comment2954475","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"karnofsky","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Was very pleased with the service and follow-up info received from J&R. I knew the product would be back-ordered due to being temporarily out-of-stock when I originally placed the request. J&R was very quick to notify me and to ship when stock became available. It was received in only 6 days using UPS Ground standard shipping which was free! Will use J&R again!","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2947611#comment2947611","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"yummmy7fwl","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The ordering experience and shipping were wonderful. It is the after delivery that I hit a snag. Defective item, contacted Blue Rhino for replacement part - got the wrong part - this was to be used over Memorial Day weekend, and despite a pleading email to BLue RHino for the 2nd replacement part - I am still without a functioning grill for my guest over Memorial Day weekend.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2936859#comment2936859","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"jackibp","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Extremely fast delivery. Item arrived in perfect shape. Pricing is very fair.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2935123#comment2935123","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"techutilizer","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I've been quite satisfied with my purchases from J&R. I find great deals and have a variety of products to choose from and compare.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2927883#comment2927883","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"Flowerchild66","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"First time customer. Love working with them, and Rich who helped me out.<br><br>Five stars for J&R. Thank you for an awesome experience!<br><br>Class act merchant. Will use again.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2921515#comment2921515","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"ndavani","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"i got exactly what i wanted at a super great price & fast shipping, too!","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2921511#comment2921511","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"kellekell","rating":"5"}, "single");){kind=link}
"I was a nice experience having bought what I was needing. Very kind and quick response.Very functional the website for a hard to convince person as i use to be. Wish you a lot of success. "