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RatingsRating
Store InformationStore Info
Full Rating Profile
  • JMAC Supply JMAC Supply Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 333 W Merrick Rd. Unit 4 Valley Stream, NY 11580
    • Contact: Support@jmac.com
    • Phone: 516-812-0917
    • Customer Support: 516-812-0917
    • Business Hours: Monday - Friday 10AM - 6PM, EST
    • Fax: 646-381-9707

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.50/10 9.50/10
    Chance of future purchase: Rating 9.38/10 9.38/10
    Shipping & packaging: Rating 8.63/10 8.63/10
    Customer service: Rating 9.47/10 9.47/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

249 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2015-03-11

"Item was shipped the next day and received faster than I expected. Packaging was very good. Faster and cheaper than Amazon"


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Verified Customer
Rating 2/10
1/5
2015-03-11

"I have still not received my order which was placed 16 days ago, when I checked the tracking number it didn't give me any kind of information even though 7-11 days max for shipping. Totally unacceptable!!"


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Verified Customer
Rating 10/10
5/5
2015-03-10

"ARRIVED PRIOR TO STATED DATE-VERY EASY TO INSTALL WILL DEFINITELY USE THIS COMPANY AGAIN"


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Verified Customer
Rating 10/10
5/5
2015-03-10

"Delivered promptly, in secure packaging. Kept informed of order status."


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Verified Customer
Rating 10/10
5/5
2015-03-04

"On-time delivery, easy ordering, no damage. "


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Verified Customer
Rating 10/10
5/5
2015-03-03

"Recieved the parts quickly and they were packed well."


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Verified Customer
Rating 2/10
1/5
2015-03-02

"I ordered a battery online with 2-3 day shipping. After a week I called JMAC Supply and I was told because of the snow storm up north my shipment was delayed. After another week I called and was told my battery was and has been out of stock. I promptly asked for a refund and purchased my battery from another vendor.
#1 why lie to a customer...
#2 why offer products that are back ordered when promising 2-3 day shipments"


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Verified Customer
Rating 10/10
5/5
2015-02-27

"Thanks for providing me with a single fob while every other site only allowed orders of minimum 50. Thanks !"


Rating 10/10
5/5
2015-02-21

"A very positive experience. JMAC.COM has been added to my favorites list. "


Rating 8/10
4/5
2015-02-20

"Update 3/5/2015:
After the initial trouble (see below), their customer service contacted me, and took good care. They admitted that some things had gone wrong with their inventory. But they made up for it, and expedited the shipping of the items I was missing. Human error is possible, but they try hard to solve the issues.

-----------------------------

Old review:

The price is competitive, many things went wrong with my order: I received an E-mail that my order had shipped. But tracking number showed that only the label had been printed. After a few phone calls, it turned out that there was an error in the inventory and two of times on my list had to be back ordered. "


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Verified Customer
Rating 10/10
5/5
2015-02-17

"ORDER DELIVERED WITHIN 3 DAYS"


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Verified Customer
Rating 10/10
5/5
2015-02-12

"ordering experience was just great"


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Verified Customer
Rating 10/10
5/5
2015-02-03

"- Easy, intuitive website.
- Among the lowest online prices for the items that were ordered.
- Reasonable processing and shipping times.
- Recommend JMAC Supply Corp.
- Will undoubtedly order from this site again!


"


Rating 10/10
5/5
2015-01-31

"Alex was very friendly, courteous and helpfull. Found my part, checked to be sure there was one still in stock. Took and processed my order and sent me a email confirmation.
Shows shipped and I am waiting to receive here in southeast Texas.
Thank you, peace and God bless."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-01-30

"Today I talked to the team of JMAC and regardless the problems they had to ship my order in time beacause the bad weather in the east cost. The were very helpful and promised me that I would get my locks in time to catch my flight back home. Thanks a lot! : )"


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JMAC Supply is a Merchant Member! Learn more

JMAC Supply is a merchant member
JMAC Supply participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,713 merchant members.