We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 333 W Merrick Rd. Unit 4 Valley Stream, NY 11580
    • Contact: Support@JMacSupply.com
    • Phone: 516-812-0917
    • Customer Support: 516-812-0917
    • Business Hours: Monday - Friday 10AM - 6PM, EST
    • Fax: 646-381-9707

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.25/10 6.25/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 6.25/10 6.25/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

What is this?

182 Customer Reviews

Rating 10/10
5/5
modified review posted

"Adolfo Zarate was very helpful in guiding me through the correct component (Vista 20 control unit, 6162 programmable keypad, and 6152 keypad). He also sent me PDFs of the Installation and Programming guides before I submitted my order."


Rating 6/10
3/5
modified review posted

"Did not receive until 8/20 and had to call to inquire. Told address was incorrect, which it wasn't and also told that it was refused. Which is it? If it wasn't delivered because the address was incorrect, then how could it have been refused? And don't you call when something is returned for those reasons? Why did I have to call and ask why it's sitting on the dock in Sparks, Nevada? If I hadn't called, would it still be there?

"


Rating 10/10
5/5
modified review posted

"My original review of this merchant wasn't too good. After placing the order I never received it and didn't hear from them. We all make mistakes, but the true test of customer service is how the mistakes are handles. I've had some bad experiences, but none as positive as JMAC Supply. They went above and beyond to get my order to me as quick as possible and make sure I was happy. I will definitely keep JMAC Supply as one of my trusted vendors and use them again!
"


Rating 10/10
5/5
modified review posted

"Excellent customer service including follow-through of package and fast delivery! "


Rating 10/10
5/5
modified review posted

"Besides having competitive prices I have found that the staff is very helpful with any technical question I may have in regards the security system I am installing."


Rating 10/10
5/5
modified review posted

"Quick ship. Good pricing."


Rating 10/10
5/5
modified review posted

"Very simple and direct ordering process. Great Experience. Order arrived, packaging was well done.
"


Rating 10/10
5/5
modified review posted

"I spoke with a customer rep with JMac about what we needed - he was very helpful. The order was placed and received quickly. I would definitely do business with them again."


Rating 10/10
5/5
modified review posted

"A1; uber-great; excellent! Surprised about such service in this day and age. "


Rating 10/10
5/5
modified review posted

"Google shopping listed the items I was looking for as having free shipping from JMAC Supply. However, when checking out, there was no such option. JMAC corrected the problem, refunded my shipping costs. Thank you."


Rating 10/10
5/5
modified review posted

"The online purchase was simple and took very little time, JMAC had the item I needed
placed and paid for the order and received notice of shipping the next day and a couple days received my order as ordered. It is great when everything is simple and easy. Thanks for your service and customer care.
"


Rating 10/10
5/5
modified review posted

"The items were received on time and in great condition."


Rating 8/10
4/5
modified review posted

"Great price. Item in stock. Shipped 3 days after order placed. Arrived one week later. "


Rating 10/10
5/5
modified review posted

"easy, quick sale with staff that was smart and knowledgable and a discount on top of it.
Great service.
"


Rating 10/10
5/5
modified review posted

"They had the items I required and shipped them the same day I place order. I received them in two days. Great service! Thanks "


JMAC Supply is a Merchant Member! Learn more

JMAC Supply is a merchant member
JMAC Supply participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,909 merchant members.