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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 7.80/10 127 reviews

    7.80 / 100
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    JMAC Supply is a merchant member
    JMAC Supply participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • JMAC Supply contact information

    • Address: 333 W Merrick Rd. Unit 4 Valley Stream, NY 11580
    • Contact: Support@JMacSupply.com
    • Phone: 516-812-0917
    • Customer Support: 516-812-0917
    • Business Hours: Monday - Friday 10AM - 6PM, EST
    • Fax: 646-381-9707

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 4.64/10 4.64/10
    Chance of future purchase: Rating 4.29/10 4.29/10
    Shipping & packaging: Rating 3.93/10 3.93/10
    Customer service: Rating 2.00/10 2.00/10
    Return/Replacement policy: Rating 2.50/10 2.50/10

All 127 Customer Reviews

Rating 2/10
1/5
modified review posted

"Terrible company! After 9 days of order saying "processing" I finally got a hold of them after trying 3 different ways of contacting them. They said they did not have the product. Why they let me order 4 of them in the first place and why they never called me in the 9 days after the order to tell me is a mystery. They charged my credit card immediately even though the site says it will not charge your credit card until the item ships. STAY AWAY FROM JMAC SUPPLY!!!"




Rating 2/10
1/5
modified review posted

"Placed an order on November 19, 2013. Followed up a month later to find out where the item is since the website says order is 'processing'. I was told it was an oversight and they don't know how the 'order was missed'. Its almost 2 months, I have nothing, and my credit card was charged. Order still says 'processing'. Save yourself the hassle and stay away from this company."


Rating 10/10
5/5
modified review posted

"Item new as stated. Fast shipment, A+++ company."


Rating 10/10
5/5
modified review posted

"Very good experience and timely delivery but they did not send me a tracking number by email. I had to go on the site to get tracking number"


Rating 2/10
1/5
modified review posted

"I ordered a Audiovox Overhead DVD player from JMAC supply on Dec 8th. I checked the order on their website periodically and it said it was processing. I waited a week with no emails or calls from them. I called customer service today and they said they oversold the item and they would not be able to fulfill the order and that they were sorry. I will never order anything else from this seller again. They should be able to know how many items they have available and say it is out
of stock and not allow a customer to order it in the first place.
"


Rating 2/10
1/5
modified review posted

"I will never order from them again. YOU HAVE BEEN WARNED!"


Rating 10/10
5/5
modified review posted

"Correct battery delivered on time and in good condition justifying their BBB rating."


Rating 10/10
5/5
modified review posted

"Ordered on the web and over the phone. Everything was delivered on time. "


Rating 10/10
5/5
modified review posted

"Was easy to order, good price, fast shipping!"


No Avatar
Scottsdale, Arizona
Rating 8/10
4/5
modified review posted

"Thank you for your assistance in helping me find my Corby Keypad. I will use your company again when the need occurs, thanks
Al Perez
"


Rating 4/10
2/5
modified review posted

"Everything was great, except when I looked at the battery, the connectors were different then the original battery ....... didn't realize they would be different. Now I have to go fine adaptors"


Rating 10/10
5/5
modified review posted

"I asked what was compatible with my alarm system, they made their suggestion and I t works very well."


Rating 10/10
5/5
modified review posted

"Delivered as promised quickly... Will do business again.."


Rating 10/10
5/5
modified review posted

"working with Adolfo @ JMAC is a pleasure. he always provides the necessary information and follows up to make sure everything went well with the transaction. my experiences with JMAC supply have been great! "


Rating 10/10
5/5
modified review posted

"quick responce fast shipping"