We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > JMAC Supply

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • JMAC Supply JMAC Supply Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 333 W Merrick Rd. Unit 4 Valley Stream, NY 11580
    • Contact: Support@jmac.com
    • Phone: 516-812-0917
    • Customer Support: 516-812-0917
    • Business Hours: Monday - Friday 10AM - 6PM, EST
    • Fax: 646-381-9707

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.38/10 9.38/10
    Chance of future purchase: Rating 9.17/10 9.17/10
    Shipping & packaging: Rating 8.85/10 8.85/10
    Customer service: Rating 9.05/10 9.05/10
    Return/Replacement policy: Rating 9.23/10 9.23/10

313 Customer Reviews

No Avatar

Rating 10/10
5/5
2016-02-29

JMAC is the best in the biz!

"I can't recommend them enough. Thanks Alex :)
-Joey
"


No Avatar

Rating 10/10
5/5
2016-02-29

Product Backordered - No Problem

"I ordered a product on their website - I got a prompt response from jmac informing me of the 4-6 week lead time since the item from the manufacturer. They gave me an option to order a different product which was in stock, or wait. I opted to wait the 4-6 weeks, but it was really nice to know that they were on top of the ball like that. To top it all off, I received my product 2 weeks later! Thanks!"


No Avatar

Rating 10/10
5/5
2016-02-29

Second to none!

"JMAC Supply truly is one of a kind. Only place I know where you have knowledgeable and patient people on the other end of the phone, who can deliver what you need quickly."


No Avatar

Rating 10/10
5/5
2016-02-29

These guys are pros!

"They really know the ins and outs of surveillance and access control systems - and I thought I was a pro!"


No Avatar

Rating 10/10
5/5
2016-02-25

JMAC ROCKS!

"Speak to Tim if you need service on steroids. He got a quote with 8 line items back to me in 20 minutes! He explained that one line was discontinued and he recommended the correct replacement. Happy to know I have my guy at jmac!"


No Avatar

Rating 10/10
5/5
2016-02-25

good experience

"i placed an order online, received part 4 days later. I'm satisfied."


No Avatar

Rating 10/10
5/5
2016-02-25

Only company that had Bioscrypt reader in stock

"JMAC Supply was the only store (I called a handful) who had the bioscrypt reader I needed in stock.
Will be buying more Bioscrypt from them in the future.
"


Rating 10/10
5/5
2016-02-25

Unbelievable Service

"Jmac really took care of me. Answered all my questions about which part I needed, and they were able to overnight the part to me for a reasonable cost."


Rating 2/10
1/5
2016-02-23

Terrible Service - Cancelled my Order Without Notice

"Terrible service - they cancelled my order without notice, and then when I called they were too incompetent to fix the problem or return my calls.

I ordered a product and received a confirmation email that it would be delivered within 7 to 11 business days. When I had not received the product for 2 weeks, I called and found out they had cancelled my order without telling me (My bank account billing information did not match up because I had recently moved).

When I fixed the issue, they told me the product had already been sold. I asked for a replacement and the representative (Greg) said he would call me back the next day with options. After one week, I still had not heard from Greg. I called and he said there were no replacement options and the order would have to be cancelled.

Do not place an order with this company, as they are extremely incompetent.

UPDATE: The next day this company tried to invalidate my review by saying this never happened! Save your receipts if you ever have to deal with these clowns.
"

This review was modified by kp117 on February 24 2016 09:00:58 AM

No Avatar

Rating 10/10
5/5
2015-11-23

"I had an emergency situation: It was 6PM and I needed a very hard to find part for an inspection the next day. Not only was JMAC Supply the only company with a phone number who had this part, but when I called they assured me they had the product in stock and could overnight it to me for a reasonable price. When it arrived the next morning at 11AM I was amazed. I am a JMAC customer for life!"


No Avatar

Rating 10/10
5/5
2015-11-23

"Cannot say enough good things about the guys at JMAC. They are true gentlemen, and they have a very advanced knowledge of the products they are selling. "


No Avatar

Rating 10/10
5/5
2015-11-23

"Good info on website, good price, quick shipping. All I need."


No Avatar

Rating 10/10
5/5
2015-11-23

"I needed a few Bosch parts. Jmac helped me find the correct replacements for the ones that were discontinued, and they helped me make sure all parts were compatible with my current system. Very grateful for the top notch service."


No Avatar

Rating 10/10
5/5
2015-11-11

"Will be buying from jmac supply again soon. Great price on the smoke detectors I bought!"

This review was modified by Anonymous on November 13 2015 06:44:01 AM

No Avatar

Rating 10/10
5/5
2015-11-10

"I've been ordering from JMAC for years. By far the best out of the bunch."

This review was modified by Anonymous on November 12 2015 07:44:01 AM

Ratings Calculation Change
Learn about Our Reviews

Share JMAC Supply's store rating

JMAC Supply is a Merchant Member! Learn more

JMAC Supply is a merchant member
JMAC Supply participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,537 merchant members.