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Computer Hardware & Software

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--/100 (6-month rating)
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All Customer Reviews (60)

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Rating 10/10 5/5
modified review posted Aug-16-2005

"I'm very happy I chose to buy from ISTNC. They were very quick with any question I had, and they were quick at sending me the laptop I purchased - only a few days to build it and it was on its way. In all, I received my Asus about nine days after purchasing it, ready to go. A wonderful experience!"

modified review This review was modified by garnenia on August 16 2005 10:21:51 AM
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Rating 10/10 5/5
modified review posted Aug-15-2005

"ISTNC delivered very quickly on an ASUS Notebook. They were very responsive and helpful prior to the purchase and hopefully will be as such in the future. From my experience I have no reason to believe they would be anything but helpful. Quality of the notebook so far has met all expectations and their custom built workmanship seems very good. "

Rating 10/10 5/5
modified review posted Aug-13-2005

"This company provides excellent, top-notch service. I had many questions and they answered every last one perfectly. Would certainly do business many times over. "

Rating 10/10 5/5
modified review posted Aug-05-2005

"At first I was a little bit hesitant to buy from a smaller company, but I'm happy that I did. Rick and Gwen have been great, answering many questions of mine promptly and professionally, even on weekends. I ordered a notebook computer on 7/27 and had it in my hands less than a week later. It arrived extremely well-packed and in perfect condition.

It's refreshing to deal with real people for a change. If I ever have a problem, I know exactly who I'll be talking to, instead of dealing with anonymous customer service reps. Overall, I'm very happy, and I highly recommend ISTNC."

modified review This review was modified by cjl14 on August 15 2005 09:43:29 AM
Rating 10/10 5/5
modified review posted Jul-28-2005

"Best service I have ever encountered. Not only are they accessible and friendly, but their customer service reps are more knowledgeable about computers than those of any large computer company - this is because they don't have customer service reps in India. They will stay on the phone for as long as you want. Fast delivery and pleasant order experience. Did I mention an unbeatable product? Highly reccommended!"

Rating 10/10 5/5
modified review posted Jul-23-2005

"Great store. Great customer services. Fast shipping. I would recommend this for anybody who wants a laptop. "

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Minnesota
Rating 10/10 5/5
modified review posted Jul-01-2005

"I must compliment ISTNC on their work ethic and attention to service. "Customer service" is sorely lacking in the retail business world and it is truly comforting and refreshing to experience quality personal service once again. I ordered from ISTNC due to the excellent word of mouth referrals via notebookreview.com and notebookforums.com. They deserve the praise and I am very happy with my purchase.

ISTNC rawks!"

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Rating 10/10 5/5
modified review posted Jun-24-2005

"ISTNC is a fine company..They provide a multitude of products..from servers to pocket PCs. I plan to buy a few more things from them in the near future... I am very pleased with the service and support that Istnc has given me. ISTNC ALL THE WAY!!"

Rating 10/10 5/5
modified review posted Jun-18-2005

"I just bought my second notebook from ISTNC. My new purchase is the Asus Z70va, the refresh of the Z70v. Once again, I'm extremely happy with the notebook and my shopping experience. ISTNC is clearly the very best notebook reseller anyone can deal with when it comes to Asus. Rick kept me updated throughout the process and quickly answered any questions I e-mailed to him. He even spent nearly an hour on the phone with me after I received my notebook just to make sure I was satisfied with everything. Rick is a professinal in every sense of the word and his number one priority is customer satisfaction. My Z70va is fantastic and I gladly give ISTNC my highest recommendation. "

modified review This review was modified by jswriter on September 13 2005 10:04:36 AM
Rating 10/10 5/5
modified review posted Jun-16-2005

"I came upon this online business from the advocation of various sources, and I must say that I am not at all dissapointed. The aid and care they provided, Mr. Rick Roberts and Mr. Gwen Roberts, was very fast and concise. It appeared, through my interaction, as if they sat there waiting for you to pose a question.

The laptop, an Asus z71v, arrived in pristine condition with everything as promised in a very well delievered professional package. The software that was preinstalled on the laptop was just to be expected - none of the unnecessary software that usually comes in most other pre-built laptops that I have observed.

This has been a wonderful experience in dealing with this company since this was not only my "college laptop", it is the first time my family and I had ever purchased one."

 
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