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"Excellent transaction! I place my order friday morning and had everything early monday. Very satisfied and will most definately do business with again."
"Easy to fill out on-line order form and great order confirmation afterwards. Although I haven't had need for their customer service department their policy allows for order cancellation anytime prior to processing and shipping via tol-free phone number. No problems receiving well packaged merchandise in a timely manner."
"great prices, quick delivery, but could use some people who speak english in accounting.
also, the selection could be better. they dont stock any server type motherboards, but they sell multiple rack mount form factors...why if you cant get a good board to go with them?"
"I used to love this store until today when I vowed never to shop there again. The people there are incredibly rude and misrepresent the availability of parts. The person on the phone actually hung up on me when I was attempting to get details of a part I needed. Before today I recommended this place to anyone who needed computer parts but now it is time to look for a new supplier."
This review was modified by infotechsucks on September 20 2003 02:46:09 PM
"Always the best in shipping, products, and price. Needs to have "Warning" messages for people that don't know computers well. Had friend order computer parts and he installed the 3 1/2 floppy with the tape still on the flywheel of the drive. Not infotechs fault but "Warning" would be helpfull. "
"Infotech's automated credit card processing service was able to process my MasterCard. Bank confirmed information I provided was correct. Infotech failed to send me e-mail notifying me verification had fail, and when called two weeks later refused to call bank and manually process order. Poor communication and difficult to do business with. Definitely not worth the cost savings."
"I placed an order for (2) Koolance Chipset coolets, (2) 80MM Fan filters (5) feet of 1/4" Koolance tubing, and (1) Anti-Static wrist band though their webpage. I filled everything out and when it came to shipping, it said I had 7.40LBS! According to my calculations, this should be no more than 2 lbs IF THAT...no big deal so i thought....I decided to cancel the order and call their customer service phone number. After being transfered to "SALES" I explained what happened, and the guy said (and I quote) "What do you want ME to do about it?". I decided I wouldn't do business with this company from that moment. I can't comment on anything about their products, their return policy, etc...but I can say their customer service leaves a lot to be desired."
"I searched for the best price on a Koolance watercooling system, and Infotechnow was the only place that was selling it at MSRP. So i bought it and a CPU and vid card cooler for it, and when it arrived, I was pleasantly surprised to find a free Infotechnow/Koolance Tshirt! Needless to say, that is now my LAN party shirt of choice. :) "
"Excellent transaction! I place my order friday morning and had everything early monday. Very satisfied and will most definately do business with again."