Home Security Store Reviews - page 4 - homesecuritystore.com Ratings at ResellerRatings

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homesecuritystore.com

Home & Garden

Rating 9.17/10 337 reviews

9.17/10
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All Customer Reviews (337)


Rating 6/10 3/5
modified review posted Jun-19-2012

"I've ordered more than once, and while I've had good luck, I've also been left high and dry by insufficient website information. I recently purchased some window alarms and am sending them back because the Home Security website didn't mention they needed to work with a (presumably expensive) control panel. I hope I get my money back, as the Home Security Store doesn't include return instructions, either. So, my biggest suggestion is that the Home Security Store put some real time into product descriptions. Thanks for asking."

Rating 10/10 5/5
modified review posted Jun-14-2012

"I ordered my products, two keyfob remotes in hope that the package would arrive before the technician came to install my security system and sure enough it arrived a day before. so I was able to complete my alarm package on the day of installation. I did a comparison with Amazon.com and Home Security Store was far better in shipping and delivery service. I am extremely satisfied with their service. Thank you Home Security Store."

Rating 10/10 5/5
modified review posted Jun-11-2012

"This is the fourth time that I've ordered and received security products from Home Security Store. I will continue to use Home Security Store for all my security equipment because of the excellent service provided. I've found the sales personnel to be professional and courteous with their customers and very knowledgeable about their products. The technical support personnel will answer questions and give instructions at the customer’s level so that it is easily understood. The Home Security Store web site is easy to navigate and displayed well, showing products with their compatible products on the same page. I always receive my orders on time, well packaged and in excellent working condition. I was able to install my system myself with their help and with lifetime support on their products. The cost was about a third of what it would of cost me elsewhere. The savings didn't stop there though; I was able to get a monitoring service at a wholesale price for about a third of what it cost locally and about a tenth of what it would cost with the big THREE and still receive the same type of service, thanks to Home Security Store web site. I definitely recommend using Home Security Store because of the excellent service they provide and the savings you will realize."

Rating 2/10 1/5
modified review posted Jun-07-2012

"I purchased a Dakota WMA 3000 because I had one for a few years that worked great and then went out. I recieved the new unit and it did not have the 600' range as adverstised. I called support and they admitted that the new units did not have the range as older units. He admitted that because they were still advertised as such that they would pay (send a shipping label) for the return. This was good and I ordered a DCMA 2500 that he reconmended. I never recieved the promised shipping label so I had to pay to have it returned. The new unit works good but I am out $6.95 for original shipping and $14.05 to return it. "

Rating 10/10 5/5
modified review posted Jun-03-2012

"I have shopped on-line at the Home Security Store on several occasions now, and find them easy to use, unbelievably fast and accurate, and their prices are hard to beat. Will I shop there again? You bet!! "

Rating 10/10 5/5
modified review posted Jun-02-2012

"2nd purchase with Home Security Store and like the first delivery was very fast and all products arrived in perfect condition. "

Rating 4/10 2/5
modified review posted Jun-02-2012

"6/2/12
I have NOT received the product I ordered. It was ordered 5/21/12 yet, according to UPS tracking, the order was not processed and shipped until until 6/1/12. Delivery is not expected until 6/7/12. Whereas I can accept a 5 or 6 day delivery schedule with standard ground shipping, I cannot accept an 11 day delay in the order date and order processed date."

Rating 10/10 5/5
modified review posted Jun-01-2012

"Super simple order, something I expected to find "anywhere" on the internet, but actually HSS turned out to be one of not that many places that had the item I was looking for. Very standard order placing mechanism, nothing unexpected, and order arrived within a day or two. "

Rating 10/10 5/5
modified review posted Jun-01-2012

"Good price, quick delivery, and so far I like the product!"

modified review This review was modified by eddiejoethomas on June 01 2012 02:56:13 PM
Rating 10/10 5/5
modified review posted May-31-2012

"I will (and have already) shop there again. Lots of information about the items on the website. Reviews, accessories, manuals, and what to expect in the box are all listed for most items. The prices are very reasonable too."

Rating 10/10 5/5
modified review posted May-24-2012

"Our overall experience with Home Security Store was amazing! We haven't hooked up our alarm yet, but it arrived quickly and in perfect condition."

Rating 10/10 5/5
modified review posted May-22-2012

"I have had my security system for over 8 years. I needed new key fob's and ordered them. They came in within the time posted. I have been very satisfied with both products and service."

Rating 10/10 5/5
modified review posted May-22-2012

"Great service super fast shipping and an awesome product I will be a return customer. "

Rating 10/10 5/5
modified review posted May-21-2012

"The Home Security Store website was very easy to use. It was easy to find what I was looking for. The delivery time was vary fast. Will shop here again. "

Rating 10/10 5/5
modified review posted May-19-2012

"Good company. Have used them before to build a nice residential surveillance system and would buy from them again. Quick shipment and everything has worked as promised."


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