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"I found the staff friendly, and willing to go out of their way both to answer questions, and assist in the selection AND processing of the order. I thought my knife was packed very securely, arrived VERY quickly, and was both a trackable package through he mail system, as well the status was communicated to me as the buyer.I not only would not hesitate to use this merchant again, but would and will recommend Hollow Grind to friends and family."
"Excellent customer service, competitive pricing, fast shipping... And be sure to check out Dave on Hollow Grind's YouTube videos providing thorough reviews on many of the knives they sell. I would definitely recommend Hollow Grind if you are looking for high-quality cutting tools at a great price!"
"So far Hollow Grind is an excellent company to deal with. Very courteous staff. Very professional"
"Just recieved my microtech ultratech knife from David over at hollow grind and would like to say that I am extremely pleased with the customer service I received as I spoke to him on the phone and via email. My package came super fast and the knife is absolutely perfect in every aspect. Needless to say I will be contacting Hollow grind for my next high end knife purchase. Thanks again David for the superior survice and the quality of the product that I received! -MATT-"
"I have always received TOP NOTCH service from The Hollow Grind! Perfect Service! I will be buying many more items from this fantastic business again!Anthony J. Gage, III"
"Customer service is impeccable! "
"Service is great, response is quick. I am satisfied and will buy again.I am Chinese, sorry for my poor English."
"Excellent service. Placed order Tuesday night. Seller contacted me the following day due to discrepancy regarding billing and shipping address to ensure there was no fraud. Seller shipped product that day and I received it on Friday. Hollow Grind sells high quality knives so expect to pay a premium but they are still reasonably priced. If you are looking for a Microtech knife, check them out first. I highly recommend them."
"I had initially made an error in my order... totally my fault, which got me the wrong item. Hollow Grind was extremely accommodating. They ordered the item I wanted, which was out of stock, and took care of the swap in a timely and efficient manner. They are good people and know how to take care of the customer."
"i got the Microtech Ultratech D/E Bead Blast Fully Serrated from them and its an amazing knife its all i hoped it would be and dealing with the owner david was a pleasure he is a very nice and respectful man to deal with and when the time comes to get another knife im going to the hollow grind for sure "
"Great information.Great service. Timely delivery. Would definitely recommend to anyone. Steve Macciocchi"
"The product I purchased was a Microtech Combat Troodon and it was absolutly perfect. Web site was easy to use, and the follow up after the order was placed was first rate. Thanks Again to Dave and his crew, I will be ordering again as soon as funds permit."
"The selection was good, ordering was easy, and everything arrived as expected. Good job!"
"Fantastic service and overall perfect ordering experience, I'll be buying from them again guaranteed! "
"Fast delivery, friendly service for an extremely high quality product. Recommended to all A++++++++++++"