Hollow Grind, LLC / hollowgrind.com Reviews - page 4 - thehollowgrind.com Ratings at ResellerRatings

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thehollowgrind.com

Tools & Machinery

Rating 10.00/10 108 reviews

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Hollow Grind, LLC / hollowgrind.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (108)


Rating 10/10 5/5
modified review posted Sep-26-2012

"Excellent in-stock selection, fast-turn around services and product delivered as described. I was even contacted by one of the owners to discuss delivery options and was offered a special shipping option I had overlooked. Faster service and he saved me money. I will shop here again. Consistently excellent service. Thank you. "

Rating 10/10 5/5
modified review posted Sep-26-2012

"Thank you for the follow up. Everything was smooth as can be and the knife was received in perfect condition. Thank you so much for everything.
Craig Shreffler"

Rating 8/10 4/5
modified review posted Sep-25-2012

"I called Hollow Grind to ask a question about a Microtech knife and initally I got no answer, but I did receive a promt call back and my question was answered quickly and politely. The knife I ordered is nice, but there is one screw missing from the sheath provided from Microtech. The website states " Every knife (not an exaggeration) is inspected thoroughly prior to shipment to ensure no defective products slip through the cracks"....I guess mine was the exception. A call to Hollow Grind and Microtech will hopefully resolve the issue. "

modified review This review was modified by TCoker on September 25 2012 07:43:57 PM
modified review reply posted Sep-26-2012
gte217e's Avatar
gte217e, Hollow Grind, LLC / hollo rep has responded

“We are embarrassed that we shipped out a knife with a missing screw in the sheath. We spoke to this customer the following morning and have shipped out a replacement screw right away via Priority mail. We have let both you and ourselves down and are deeply sorry for this mishap.”

Rating 10/10 5/5
modified review posted Sep-24-2012

"Knife arrived quickly with updated emails. A happy experience with Hollow Grind, will definately be back!"

modified review This review was modified by wz3mo on September 24 2012 02:19:43 PM
Rating 10/10 5/5
modified review posted Sep-14-2012

"Excellent! Got exactly what I wanted, when I wanted it. Fair prices, great service. "

modified review This review was modified by Pdlair on September 27 2012 06:51:55 AM
Rating 10/10 5/5
modified review posted Sep-13-2012

"Super fast delivery. Easy to order. Product with best price available. I would definately order again from these folks."

Rating 10/10 5/5
modified review posted Sep-07-2012

"The Hollow Grind is without a doubt the best online knife website ever. The customer service and follow up was phenomenal. Will definitely go though this website again. "

Rating 10/10 5/5
modified review posted Sep-06-2012

"I got the combat troodon that I ordered and it showed up on time as promised. I'm very happy with the selection and availability of knives that were stocked. The sample I received was in perfect condition, and the blade so sharp that I shaved nearly all the hairs off my arm in one swipe. Thanks for selling such a great product and having great service.

Dominic"

Rating 10/10 5/5
modified review posted Aug-30-2012

"This is the first time I've ever done business with The Hollow Grind.
They were more than happy to make an even trade with me on a
knife I had for a knife they had.
In return for their willingness to do business with me, I also purchased
another knife from them for $305.
These guys are awesome to deal with and extremely courteous
to their customers.
Some of the best customer service I've encountered recently.
My knives were packaged safely and arrived very quickly.
Other knife dealers out there should take notes and learn from these
guys on how to treat their customers.
I will definitely purchase from The Hollow Grind again and I highly
recommend them to others for their blade acquiring needs.
Buy your knives from The Hollow Grind.
These guys are AWESOME!"

Rating 10/10 5/5
modified review posted Aug-22-2012

"Awesome service! Great deals! Willing to do whatever it take to make us the customers happy!"

Rating 10/10 5/5
modified review posted Aug-22-2012

"This is the way I would like to buy from the web! Excellent communication, follow-up and blazingly fast 2 day delivery! Highly recommended and hope to connect with HollowGrind again!"

Rating 10/10 5/5
modified review posted Aug-20-2012

"I would use the Hollow Grind exclusively. They had something I had been looking for many months. They were incredibly helpful and the service was the best I have encounterd across many many vendors. I am extremely happy with this business, they are professional curtious and thorough. "

Rating 10/10 5/5
modified review posted Aug-09-2012

"I am very happy with my Microtech Combat Troodon. Shipping was fast and great customer service from Hollow Grind. Will definitely do business again! Thanks!"

Rating 10/10 5/5
modified review posted Jul-25-2012

"I just want to praise the customer service and knowledge of The Hollow Grind. David, the owner, was very patient and help immensely with my selection. It turns out he is well connected in the industry and highly spoken of. Buy with confidence and use his resources if needed.

David in Georgia"

Rating 10/10 5/5
modified review posted Jul-12-2012

"Company was an absolute pleasure to work with. The shipping was exceptionally fast and it was comforting to work with a company who tracked their shipments and continually kept me up to date with emails in reference to the progress of my order. I would (and have) recommended this website to all my friends. "

 
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