Hollow Grind, LLC / hollowgrind.com Reviews - page 3 - thehollowgrind.com Ratings at ResellerRatings

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thehollowgrind.com

Tools & Machinery

Rating 10.00/10 108 reviews

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Hollow Grind, LLC / hollowgrind.com is a merchant member
Hollow Grind, LLC / hollowgrind.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (108)


Rating 10/10 5/5
modified review posted Dec-27-2012

"Fast delivery, friendly service for an extremely high quality product. Recommended to all A++++++++++++"

Rating 10/10 5/5
modified review posted Dec-19-2012

"As an avid knife collector I can say hollowgrind.com will most definitely receive my business in the future. I ordered the knife on Sunday, and got it delivered to my door on Wednesday of the same week- phenomenal! I was very impressed with the layout of the website and responsiveness of the hollowgrind team. Product shipped fast- and was everything I expected when I opened the box. The knife is perfect. And as of the time of this review they offer free shipping any where in the US! Fair prices, and excellent service! I'm truly impressed!!"

Rating 10/10 5/5
modified review posted Dec-18-2012

"very smooth transaction. Knife is flawless. I especially liked the free shipping. Thanks!!!"

Rating 10/10 5/5
modified review posted Dec-13-2012

"Awesome service as always! Dave at Hollow grind always has the hard to find knife in stock, and at great prices!

I look forward to buying from them again!"

Rating 10/10 5/5
modified review posted Dec-03-2012

"The Hollow Grind LLC was an excellent company too deal with. I spoke with both the owners (to my knowledge) and they were very helpful and answered all of my questions. I would definitely buy from this company again. My order was shipped the same day i ordered it."

Rating 10/10 5/5
modified review posted Dec-03-2012

"Great product, the knife is of excellent quality. I can surely see the craftsmanship that has gone into the building of this product, I would easily purchase from Hollow Grind again. The price of the product is very competitive as I had search many a site for similar products and also seen the reviews of this company which have been A++++.
Thank you for the fast delivery "

modified review This review was modified by Kelp1 on December 07 2012 04:50:57 PM
Rating 10/10 5/5
modified review posted Dec-03-2012

"I have never written a review before so please bare with me. Even know I have never written one before, I felt tha Hallow Grind deserves one. why you ask? The main reasons are the customer service and speedy delivery time. I wrote the customer service an email and they returned with a response in less than 5 minutes. When I placed my order they got it to U.P.S in about in hour. They were so quick it qualified my order for early delivery. My H.A.L.O was in perfect condition when recieved and I plan give hallow grind my business in the future."

Rating 10/10 5/5
modified review posted Dec-03-2012

"Excellent customer service."

modified review This review was modified by Wallybfeed on December 04 2012 03:41:49 AM
modified review reply posted Dec-03-2012
gte217e's Avatar
gte217e, Hollow Grind, LLC / hollo rep has responded

“We are sorry to hear you were not satisfied with the knife you purchased. We stand behind the products we sell; so we aren't happy if you aren't happy. Had we been behind the manufacture and sharpening of this product, your 1 star review would be deserved; however, you stated that the knife arrived on time and packaged nicely; which sounds like 5 star service. We are also knife collectors and would never want to be stuck with a knife we didn't like; hence our lenient return policy. Please feel free to contact us to obtain a pre-paid shipping label from us to return your knife. Once received, we will issue a full refund.”

Rating 10/10 5/5
modified review posted Dec-03-2012

"My experience with Hollow Grind LLC was really very refreshing. My purchase was well priced and came very quickly. There were no issues to resolve and I felt as though they took great care in making sure the transaction went well. I have every intention of purchasing from them again."

Rating 10/10 5/5
modified review posted Nov-09-2012

"AB-SO-LUTELY superb experience! Top notch communication, courtesy, speed of shipping with tracking (free shipping) and customer service satisfaction follow-up after the fact. Not only that but due to my deployment status and the fact that my billing and shipping addresses differed, Hollow Grind called my contact number to ensure the purchase was legitimate, thus ensuring I did not receive fraudulent charges! Website was great with high quality photos of products and up-to-date stock status and great prices. Hollow Grind most definately has me as a repeat customer!"

Rating 10/10 5/5
modified review posted Oct-24-2012

"This is my 4th or 5th purchase from Dave at HG. It has always been a pleaseure. I could not ask for any better knives, service or communications . Many thanks my friend, and I will talk to you again in few weeks some another!
"

Rating 10/10 5/5
modified review posted Oct-15-2012

"Amazing service, knowledgable techs and fast shipping. The Hollow Grind does a fantastic job honoring Microtech's lifetime warranty. Thank you for breathing life back into my combat troodon."

Rating 10/10 5/5
modified review posted Oct-10-2012

"The Hollow Grind provided an excellent shopping experience. Large selection, particularly of Microtechs. Up to date in-stock information and great photos of their products made the purchase smoother. Customer service was top notch and the gentleman gave my Ultratech a thorough once-over to check the quality before it was shipped that very same day I placed the order. Very efficient guys at the Hollow Grind, and they assured me that they would be there to help should I ever run into a problem. I received my knife today (via free shipping) and of course it is in stellar condition. Very, very happy.

This is how a business should be run, and they can count on me as a repeat customer in the future. "

Rating 10/10 5/5
modified review posted Oct-09-2012

"Great service! I sent hollowgrind an email regarding a question I had on a product they were selling and got a reply within the hour. They gave me a good deal and the service and shipping was top notch. I will not hesitate to do business with them in the future.

-David"

Rating 10/10 5/5
modified review posted Sep-30-2012

"The hollow grind provided very quick service. I ordered my item ~12:48AM on a Saturday, and received a shipping notice 4:44PM the same day. The item was packaged well and arrived in good condition. Communication from the company was very good.
I was a bit wary when I first ordered because the site isn't quite as advanced as some of the bigger knife retailers and the inventory is somewhat more modest (Not to mention the knife in question was about 15% cheaper than any other source I could find), but after a good transaction I would certainly recommend them to anyone looking for a good knife at a good price. Next time I'm in the market for a knife, I'll definitely be looking at hollowgrind.com"

 
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