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"That they don't participate does not surprise me. They do not answer their phones, return calls, or try to resolve issues even when you finally you reach someone. IT's been a nightmare. I ordered 3 helicopters at $50 and received 3 robots at $20. They told me that upon ordering I had agreed to their policy that was at Christmas time they could send an upgraded item of their choice but since I placed my order on Dec 26 and they item was downgraded, certainly not up graded that argument doesn't work. They wanted me to pay for shipping the unordered items back and I refused. Finally talked to a rude Manager who got tried of my argument and said I would receive a UPS shipping label for the return. We will see, it's taken 3 weeks to get this far."
"HobbyTron.com is a great store with awesome prices and products, I have made purchases from them and have been very satisfied...great store to do business with.."
"I bought a spring pistol from Hobbytron.com months ago. I was very satisfied with the product's quality and their delivery service. I will definitely buy from this store in the future and would recommend to my friends.Also,I subscribed to Hobbytron's newsletter so I could keep up with all the great prices and sale offered."
"I have bought all sorts of items from R/C toys to Airsoft guns. I am very pleased with the quality of Hobbytron's products and at how quickly they ship their items. Also their products are much cheaper compared to the competitors. I am really pleased with the customer service. Multiple times I have had to return items that my kids don't want and Hobbytron gives me a full refund with no questions asked. Overall one of the best online experiences I have ever had. I would definitely recommend to a friend."
"HobbyTron is awesome they shipped really fast and their prices are really cheap."
"HobbyTron has been an excellent company to deal with. I recently purchased a Remote Controlled Helicopter, and after opening it, charging it, and trying to fly it,,,, I found out that a small screw (or bolt) that fastened the rotor blade to the helicopter was broken. I called them and they immediately sent out a replacement unit. No hassles !I would definitely purchase again from HobbyTron."
"Terrible customer service. My folks order some toys for my kids for Christmas back in November 2012 and it has yet to be shipped. The order still shows processing after 2 months. My parents and I have contacted them several times to find out the issue and to request a refund. No one has ever responded. Their credit card has already been billed for this order. I advised my parents to dispute the charge with their credit card company."
"Son loved the helicopter. Awesome"
"hobbytron is the perfect place for air soft and rc toys . shipping is fast and Daley deals help you buy items that are your hobbys"
"I received a Hercules Gyro RC Helicopter as a gift for Christmas. The controller had a quality issue out of the box and the helicopter did not fly well.I contacted HobbyTron.com through World Tech Toys and they shipped out a new helicopter. New unit works great!I like when merchants back up their products with good customer service.I would buy from them in the future."
"i luuuuvvvv hobby tron because of the great service"
"Great store very affordable prices and great quality airsoft guns and rc toys!"
"Hobbytron is a great website with great deals. They sell cheap airsoft guns , rc cars, and much more. i love Hobbytron."
"Hobby tron is great! I got a nice but super cheap shotgun.Their shipping was was pretty fast. If I need an airsoft gun or remote control toy I know where to go!"
"I ordered several RC helicopters from Hobbytron.com. They were all ready to fly right out of the box and I had no problems. I definitely will and have ordered more products from this fantastic site."
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