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"Ohhh... Hobbypartz. Ive ordered about every rc electronic i run from hobbypartz excluding the motor and esc. The batteries they offer are just amazing for the price they offer them for. Then the wide range of different types products they have is impressive. They've got servos that have 80oz-in to 400oz-in for under 30$ with metal gears!!! Chargers that range from being able to charge 1-4 lipos at different rates, times, and amps. Remotes that offer 1-10 Model memory, and with prices that everybody can afford. Esc's that offer 10amps to 150 amps. A 300-400$ system is a 200$ system on hobbypartz. Ive got the Fs-gt3 a 2.4ghz remote that has served many trips. 3 Flawless Gens Ace lipos. An Ac6 thunder charger that can get hot but never quits. Overall hobbypartz is a great place to shop for your hobby. Im a supporter for life."
" I ordered a battery charger that they showed as being in stock but it wasn't. Hobbypartz sent me an email telling me I could wait until it was in stock or I could have my money refunded. I told them I wanted a refund. I have emailed them 3 times and told them I wanted a refund instead of waiting until they re-stocked the item. As of now I have not received an answer. I have had good luck with them on 2 or 3 other orders but this one will be my lasdt if this is how they run their business."
"Ordered the wrong batteries, my fault. Sent emails to customer service to get an RMA number. No reply. Company ships in a timely manner most of the time. This order took over a week to ship. I'm not sure why there was a delay. Mediocre experience overall."
"Terrible the camara I ordered is junk from China won't work. Their support line is all ways busy and I can't get aconnection on the chat support. What a rip off. no way to get a refund I guess I just screwed."
"Excellent place to do business with. they process quick and no surprizes when you get your order."
"Ive been a HobbyPartz customer for quite awhile (2yrs+) and have never had an issue with the parts, mainly electronics, motors, batteries, etc. My latest purchase was a Thunder AC6 charger (it arrived in just 4 days!), for the price, you simply CAN NOT beat it... Im very impressed (always am)! I recommend HobbyPartz and there sister companies, NitroRCX, Xheli and Nitro Planes to all of my fellow hobbyists. HobbyPartz will always be the first site I look to for any of my purchases! I also like that they are active in forums and social networks. Always easy to talk them if you have a question. "
"BEWARE, HobbyPartz seems to only post high review ratings...I've submitted low rating reviews before on items that i purchased from them,and they don't post them.. If you look at the reviews on products they sell,you can see for yourself. WHAT A JOKE!!!!"
"Great deals great parts! I've made several orders from hobbypartz over the past year. never had a issue and continue to do business with them!! make sure to join the fanpage to win some free stuff!!"
"I think hobbypartz is the best,,have been ordering from them for a couple of years,,prices are the best, shipping fast,,only had one deffective part and they replaced super fast,,"
"International (Non USA) Buyers beware! This site will take your money and then wait 4 days before requesting copies of your CC and Drivers License, before they will send your Item! If they are going to go through all that Security stuff then the Buyer should be advised about it at Checkout, and not 4 days after payment is taken out of the Buyers Credit Card.Just an Update- They did refund my Credit Card quickly once the Order was cancelled by me, so their Customer Service is OK."
"The first part of order came very quikly with the exseption of one item. I have been trying to get answers on the missing item for two weeks via "live chat" and phone. I'm missing one FlySky FS-GT3B Digital Receiver. The item is only worth $35 but the extra receivers I did receive are useless without the controller and time is running out for me to get things together before x-mass. The Toll free number does not work and the other number is mission impossible. Contact through "Live Chat" is a waste of time. This was an easy fix but I'm not willing to waste anymore time on this. Feel stupid for not checking Hobbypartz customer’s reviews prior to making the order. Hope this helps someone else from making the same mistake. "
"Had no problems on order of a CT6B tx/rx, batteries, AC6 charger, and misc parts. Low prices and fast shipping, didn't have to deal with customer support."
"I liked using this site for two main reasons; Price and speed of shipping. My order arrived 1 day early. Everything works great so far and i'm happy I paid a quarter of the price compared to my lhs. I will order from them in the future!"
"AVOID THIS PLACE! Sent wrong item ($72 lower value). Won't refund. Customer service horrible. Online chat a waste of time. No supervisors available to resolve issues. "
"I've placed many orders from HobbyPartz, NitroPlanes, and Xheli and had very few issues. They have very fast shipping, and good support as long as you use the forum rcdiscuss.com to report your issues. For example, I've had ESC's purchased go up in smoke on the first flight, and hobbypartz had a replacement in the mail the next day. This was because I had my order #, and photos of the ESC posted on RCDiscuss.They don't get a 5 star rating though, and that has to do with two issues others have brought up.#1: They do not respond quickly to email & phone inquiries. They have a live chat and phone # listed on their site, but they do not get back to you in a reasonable period of time. This may have to do with trying to save money on support staff to keep thin margins, but its a price you pay for low cost parts.#2 They will keep items listed that haven't been in stock for months to years. It seems like some major problems in their supply chain, but the sites are full of items that seem to be perpetually out of stock. If something isn't going to be in stock for 3+ months, don't list it on the site guys.When all is said and done, they are still the best place to get off/chinese brand RC parts and models. Their prices are lower than the few other US based resellers of brands like Hobbywing, FlySky, Dynam, Exceed (and the other rebrands of the same models); their shipping is really fast; and their support is still miles ahead of the Hong Kong based retailers."
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