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Full Rating Profile
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    • Address: n/a
    • Contact: sales@hinterlandoutfitters.com
    • Phone: 877-446-8370
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.58/10 9.58/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

572 Customer Reviews

Rating 10/10
5/5
modified review posted

"Purchased an M&P 10 from Hinterland Outfitters. The purchasing experience along with the customer service was outstanding. Great price on the rifle also. I would like to thank Brett in the sales department for answering my questions and making the purchase quick and easy. I would definitely recommend this company to anyone looking to purchase a rifle or any other product they stock. "


Rating 2/10
1/5
modified review posted

"On their website the advertize these magshttp://www.hinterlandoutfitters.com/pb9218afc-magazine-model-round-anto-friction-coating-p-14619.html
as Model 92/PX4 mags. Well, they do NOT work with PX4, in fact when they arrived, on the box it clearly said Model 92 ONLY. This is false advertizing. My first transaction with them is HORRIBLE. Do not trust what they say on their website. Th mag description DOES NOT SAY PX4 CARBINE. Obviously they do not check their products and say everything (including lies) to get you to purchase it. However they will charge you %15 restocking fee + shipping to take wrongly advertize merchandize back. F-. NEVER AGAIN
"

modified review Rep reply posted Jan-04-2014

hinterland, Hinterland Outfitters rep has responded

“The reviewer did not contact us or give us the opportunity to respond to his concerns before writing his review.

The item advertised, ordered and received by the reviewer was the correct magazine for the Px4 Storm Carbine.

The Beretta Px4 Storm Carbine comes in multiple magazine configurations, which include:

92 Series Magazines

Px4 Storm Series Magazines

8045 Cougar Magazines

The reviewer seems to possibly be confused on the model and specifications of the Px4 Storm configuration that he owns.

He placed his order online (without contacting us prior to ordering) for a 92 series magazine for the rifle, which is in fact the correct magazine for a Px4 Storm *92 series carbine*.

He most likely owns a different magazine configuration and possibly does not understand the difference or realize that the rifle comes in multiple magazine configurations.

Our product description online clearly states that the magazine is for a 92 series Px4 Storm, and there is no error in our product listing. The reviewer received the exact product that he ordered.

While there was no error on our part in either the product listing or the order, we have contacted the reviewer and offered to accept a return on the items and to waive the restocking fee.”


Rating 10/10
5/5
modified review posted

"once i decided on the item that i wanted,i had to choose what website to use.i had never purchased a firearm from a website,so i was a little uneasy about it.
i chose to go with hinterland cause of the good price on my product,and to me i thought the site was user friendly.
the ordering process was easy,and a week later i was picking up my firearm from the local ffl dealer! thanks
"


Rating 10/10
5/5
modified review posted

"Hinterland Outfitters is a no nonsense no bells and whistles company! They made my purchase easy, affordable and offered zero empty promises. What they described is exactly what I received. I will be using Hinterland for many more years. Staff was friendly, experienced, knowledgeable and answered all of my questions with a professional attitude that is hard to find these days. Kenneth Wolters "


Rating 10/10
5/5
modified review posted

"My 9mm Desert Eagle arrived earlier than expected, was well packed, and no damage. I couldn't have been happier with the service."


Rating 10/10
5/5
modified review posted

"Hinterland offered an easy and quick transaction with no problems with the best price I could find. "


Rating 10/10
5/5
modified review posted

"Hinterland Outfitters' website was easy to navigate and find the item I was looking for. Their prices are very competitive and keep up to date on their stock. The item I wanted was out of stock (as well as at almost all the other websites I checked) so I submitted my email address to be notified once they were in stock. It wasn't long before I got the notification and didn't receive any other unwanted emails. The checkout and purchase was easy and shipping was quick. The entire process went smooth and I have no complaints whatsoever. I would definitely buy from Hinterland again."


Rating 10/10
5/5
modified review posted

"No problems encountered, Shipping was quick and any back orders were handled in short order "


Rating 10/10
5/5
modified review posted

"Friendly and knowledgeable phone contact

Competitive price on the rifle

Incredibly generous shipping price

Rifle arrived at FFL in perfect condition

I usually don't do surveys, but Hinterland was simply that good.
"


Rating 10/10
5/5
modified review posted

"I put my name on there list for a Colt Mustang which was very hard to find. In November of 2012 I got a E-Mail one came in stock. I jumped on it and they were EXTREMELY helpful in making sure all the proper paper work was done and then sent me the gun immediately! It came as stated and I have not had one bit of trouble with it. I am completely satisfied with there product and customer service."


Rating 10/10
5/5
modified review posted

"My shopping experience with Hinterland Outfitters was very positive- excellent communication and courteous salespeople I will certainly shop there again! "


Rating 10/10
5/5
modified review posted

"Customer Service was outstanding in expediting the shipment of a S&W Model 41 to my chosen FFL agent. I could not have been more pleased with the personal service this seller provided. One of the very best internet sellers I've dealt with and look forward to doing more business with Hinterlands in the future."


Rating 10/10
5/5
modified review posted

"Hinterland Outfitters are excellent when ordering online or by phone. I called the toll free number and a salesman helped me set up an online account while I was in my car. He then proceeded to place my order for a firearm and gave me the order number over the phone. I was at a local gun dealer and had them send a copy of their FFL to Hinterland. About an hour later Hinterland had already emailed an order confirmation with the serial number of the gun I had just purchased. Three days later the gun dealer recieved the gun and I was notified buy another email. This was the easiest gun transfer I have ever had. On this particular gun the price was excellent and the shipping was free. I doesn't get ant better than this!"


Rating 2/10
1/5
modified review posted

"Hinterland Outfitters has terrible customer service and a very arbitrary return policy. They charged my card even before a standard stock item was shipped and subsequently a 6% fee when cancelled before shipping that the policy says they "may" charge. It is a will charge, not a may charge. I can understand if it was a special order, FFL item, or required significant processing. This did not. It is obvious that they are not a customer oriented retailer. Caveat Emptor!"

modified review Rep reply posted Jan-06-2013

hinterland, Hinterland Outfitters rep has responded

“The firearm order cancellation fee was mistakenly assessed to the reviewer's cancelled muzzleloader order. Many muzzleloaders do require an FFL transfer, and this item was incorrectly flagged in our system as such.

We refunded the reviewer in full and apologized when we were alerted to the error.”


Rating 10/10
5/5
modified review posted

"Excellent buying experience! Timely shipment, everything as advertised!"


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