We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Hinterland Outfitters

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • Hinterland Outf Hinterland Outfitters Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: PO Box 550804
    • Contact: sales@hinterlandoutfitters.com
    • Phone: 877-446-8370
    • Customer Support: 877-446-8370
    • Business Hours: Shop Online 24/7. Phone Support: M-F 10AM-5PM
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.17/10 9.17/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

966 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-28

AIAX

"They took the extra effort to get the rifle just the way I wanted."


No Avatar

Verified Customer
Rating 4/10
2/5
2016-10-26

It was a long wait

"The AR10 was on sale, but apparently severely backordered. Who knew? Not me until I emailed the company asking when my rifle was going to ship.
Even though I'm exempt from the high capacity magazine ban, they did not send my 20 round mag. Installing a $15 CA compliant bullet button takes two minutes. They overcharge for installation.
The packing was not good. The rifle bounced around during shipping and destroyed the factory foam in the hard case. I ended up throwing the case away since the padding was now useless.
More than likely I won't be buying anymore $2000+ rifles here anymore.
"

Rep reply posted Nov-08-2016

A rep from Hinterland Outfitters, hinterland, has responded

“The firearm ordered by the reviewer was very clearly labeled in bold as a special-order item with an estimated delivery time from the manufacturer of a few weeks.

It was not a "backorder", it was a "special-order", and it was clearly labeled as such.

This fact was also reiterated in multiple emails after purchase, including the order confirmation email and status update emails.

The reviewer should have been well-aware that he ordered a custom-built special order firearm with a lead-time, as it was noted multiple times and in multiple places, both before and after purchase.

With the current busy state of the industry, the manufacturer has been going a bit over the intitial lead-time estimates, for which we do apologize. With custom-built firearms, we are at the mercy of the manufacturer and their production schedules.

The reviewer is located in California, and he ordered a non-compliant firearm.

In order to make the firearm CA compliant, we add a bullet button and a 10 round magazine, for which there is an additional charge. The customer agreed to these modifications (and the additional charge) to make his firearm CA compliant.

We do adequately pack all shipments for transit, but unfortunately sometimes UPS can be quite rough with packages. We do apologize if the package was received by the customer in an unacceptable condition.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-26

Colt AR

"The rifle was at the ffl dealer before I could blink. So far the colt expanse is doing what it's supposed to do. For the price, I got a great deal and got it quickly "

This review was modified by gavinpa on October 26 2016 03:37:48 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-26

Good from start to delivery

"Easy to deal with, great price, prompt delivery, great communications. Superior service"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-26

Great fast service.

"Paid for 2 day shipping. Received in two days. Great price and great service. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-26

Exactly what I wanted

"My items were exactly what I needed at a good price and quick delivery. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-26

My Southpaw AR15

"I ordered a left handed Stag AR15 on Weds and by 3pm on Friday it was delivered and ready for pickup. This was my first firearm, so I wasn't sure what to expect. My experience was Great! Thank you! "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-26

Silverchief

"Very satisfied !!! Very fast turnaround, will purchase from Hinterand again !!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-26

"Ordered a Magnum Research kit from these guys. They did a good job verifying everything was in stock before I purchased. Also did everything right with the FFL paperwork. Price was good too!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-26

"SHIPPED Quickly , no hassle , and a great experience!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-26

Very quick on delivery!

"Happy with my purchase. Will do business with again. Thank you Hinterlandoutfitters!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-24

Delivered Fast

"Nice job. Delivered early and exactly what I ordered."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-24

"Great service, great value, highly recommend!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-24

"Will order from them again. went smooth, fast shipping"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-24

Easy of Sale

"This went surprisingly well. "


Ratings Calculation Change
Learn about Our Reviews

Share Hinterland Outfitters's store rating

Hinterland Outfitters is a Merchant Member! Learn more

Hinterland Outfitters is a merchant member
Hinterland Outfitters participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,458 merchant members.