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"Order tracking was very poor. The status of my order online never changed. There was no way of tracking the status of my order. I can't think of any similar experience I had in the past where I could not track my online order. The item I ordered sat at my front door for a whole day before I discovered that it already arrived."
"Great price! Desk arrived in perfect condition. Very pleased that driver helped bring the heavy shipment into the building despite only required to provide "tailgate" delivery. Delivery took several days longer than anticipated. Still pleased though."
"product is first class. legs need a little evening-up for use on linoleum. "
"Putting it together was a lot of work"
"The website was vey good, good selection, easy to find what I wanted.Ordering online was very easyDelivery was a week before I was told, so I wasn't here when it arrived.The delivery man damaged two of the eight tables I orderedTrying to get them repaired/replaced has been an issue. Don at Hertz, asked me to send him pictures; I did not reponse for two days. I sent a follow-up e-mail. Don read it, but didn't answer me."
"Quality of furniture is always good. Delivery, however, this time was delayed several weeks, which made the start of school a bit more difficult."
"Very fast service and shipping "
"Great service and shipping followed drop directions. Thank you."
"This conference table has been shipped to me 2 times and returned both times. The box the table top came in had more than one hole in it both times and had a gouge in it both times. Therefore, I still do not have my conference table one full month after I ordered it. Allen Cooper 318-286-9614"
"good quality, reasonable price, shipped quickly"
"Every thing was very good with the service and the delivery of the product. easy to set up."
"Generally good. One of the bookcases was badly dented, but my husband was able to do a repair that I can live with. "
"the product was at a really good price and i received product as stated"
"Thank you for the quick delivery! I was very pleased with the entire order process - from the quick e-mail confirmation to the shipping notification and then very quick delivery. We will do business with Hertz Furniture again!"
"The furniture arrived in good shape. Set up was simple. One concern, the delivery showed up with no advance notice. I got the e-mail that the furniture was shipped the day it was delivered. Luckily there was someone to receive the shipment that day."
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