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"Purchased a camera bag online on December 10. Received an immediate order confirmation but the item hadn't shipped as of December 14. I called to make sure that everything was okay. They apologized for the shipping delay (due to busy Christmas rush) and knocked 25% off the price of the bag! The item shipped today (free shipping as well). I'm quite pleased!"
This review was modified by Skinner222 on December 14 2004 11:43:59 AM
"Dealt over the web and phone with Alfred Yeung. Great help and service. Even handled the shipping to a different address while I was working far from home. Prompt delivery as well. This was my second large purchase from Henry's and I will be happy to do business with Henry's again."
"what a joke this online store is! purchased an item from the used section, the day after i was told that my order had been cancelled because the item was sold already. when i questioned why it was still on the website 2 days later they mysteriously found it, and said it would be shipped. the next day i was told that the item was ready to ship but my credit card expiry date was wrong even though i know it was entered correctly. there response was hopfully nothing else is wrong so they can ship it. now it is the 3rd day after ordering and it still hasn't been shipped. we'll see how long it takes before they ship and how laong it takes to get to me in the same city with express shipping.
i wouldn't deal with this company again!
ps. total 3 days to ship and 2 days to arrive and to top it all off, the camera came broken (took it back in for a refund).
i still wouldn't deal with this company again!"
This review was modified by mr kil on May 10 2003 04:16:13 PM
"Purchased a camera bag from Henry's through eBay, too. Win on 4/23, paid on 4/24, till 4/30 they just sent me an e-mail without any tracking number. After sending them an e-mail, they gave me the number finally. But when I got the package on 5/5 (12 days), can you imagine that a camera bag(lowepro nova 5) comes without any dividers? and they didn't mention that on the web. After argued with them, they said they failed to mention that on web that the dividers were missing. Oh..ridiculous! How dare they can sell a big camera bag without any dividers? And they would like to send me the dividers if i want. I thought that the coming dividers must not come from the original one. So I refused their suggestion and called my bank not to pay for them. and I am going to return them the bag.
Don't buy from these guys and watch out for the used goods. call them and ask for more details."
This review was modified by ikelin on May 07 2003 03:14:43 PM
"It was a pleasure to do business with Henry's. I have ordered several items from them and each time the items were shipped the next day. Prices are reasonable. One of their shipments did not include all the items as ordered, but when I alerted them to the problem, they immediately shipped out the missing item."
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posted Oct-24-2004 
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![Share](javascript:share_rating({"review_body":"Dealt over the web and phone with Alfred Yeung. Great help and service. Even handled the shipping to a different address while I was working far from home. Prompt delivery as well. This was my second large purchase from Henry\u0027s and I will be happy to do business with Henry\u0027s again.","link":"http:\/\/www.resellerratings.com\/store\/Henry_s\/comment\/166953#comment166953","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Henry_s.jpg","store_name":"Henry\u0027s","username":"SlantyBard","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"what a joke this online store is!<br>purchased an item from the used section, the day after i was told that my order had been cancelled because the item was sold already.<br>when i questioned why it was still on the website 2 days later they mysteriously found it, and said it would be shipped.<br>the next day i was told that the item was ready to ship but my credit card expiry date was wrong even though i know it was entered correctly. there response was hopfully nothing else is wrong so they can ship it. <br>now it is the 3rd day after ordering and it still hasn\u0027t been shipped. <br>we\u0027ll see how long it takes before they ship and how laong it takes to get to me in the same city with express shipping.<br><br>i wouldn\u0027t deal with this company again!<br><br>ps. total 3 days to ship and 2 days to arrive and to top it all off, the camera came broken (took it back in for a refund).<br><br>i still wouldn\u0027t deal with this company again!","link":"http:\/\/www.resellerratings.com\/store\/Henry_s\/comment\/79234#comment79234","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Henry_s.jpg","store_name":"Henry\u0027s","username":"mr kil","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Purchased a camera bag from Henry\u0027s through eBay, too. Win on 4\/23, paid on 4\/24, till 4\/30 they just sent me an e-mail without any tracking number. After sending them an e-mail, they gave me the number finally.<br>But when I got the package on 5\/5 (12 days), can you imagine that a camera bag(lowepro nova 5) comes without any dividers? and they didn\u0027t mention that on the web.<br>After argued with them, they said they failed to mention that on web that the dividers were missing. Oh..ridiculous! How dare they can sell a big camera bag without any dividers? And they would like to send me the dividers if i want. I thought that the coming dividers must not come from the original one. So I refused their suggestion and called my bank not to pay for them.<br>and I am going to return them the bag.<br><br>Don\u0027t buy from these guys and watch out for the used goods. call them and ask for more details.","link":"http:\/\/www.resellerratings.com\/store\/Henry_s\/comment\/79226#comment79226","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Henry_s.jpg","store_name":"Henry\u0027s","username":"ikelin","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"It was a pleasure to do business with Henry\u0027s. I have ordered several items from them and each time the items were shipped the next day. Prices are reasonable. One of their shipments did not include all the items as ordered, but when I alerted them to the problem, they immediately shipped out the missing item.","link":"http:\/\/www.resellerratings.com\/store\/Henry_s\/comment\/54818#comment54818","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Henry_s.jpg","store_name":"Henry\u0027s","username":"qvdm","rating":"5"}, "single");){kind=link}
"Purchased a camera bag online on December 10. Received an immediate order confirmation but the item hadn't shipped as of December 14. I called to make sure that everything was okay. They apologized for the shipping delay (due to busy Christmas rush) and knocked 25% off the price of the bag! The item shipped today (free shipping as well). I'm quite pleased!"