HealthSuperstore.com Reviews - page 2 - healthsuperstore.com Ratings at ResellerRatings

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healthsuperstore.com

Health, Fitness, Beauty

Rating 8.33/10 449 reviews

8.33/100
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HealthSuperstore.com is a merchant member
HealthSuperstore.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,969 merchant members.
 

All Customer Reviews (449)


Rating 8/10 4/5
modified review posted Oct-25-2012

"Everything arrived. Some items were shipped separately."

Rating 10/10 5/5
modified review posted Oct-13-2012

"Order went very smooth and package arrived in good shape and quickly. Thank You"

Rating 6/10 3/5
modified review posted Oct-12-2012

"I STILL FEEL THAT THE SHIPPING CHARGES ARE TOO MUCH...YOU CAN SEND SOMETHING IN A PRIORITY MAIL BOX FOR A FLAT RATE OF $4.95 & NOT $12 & GET IT MUCH QUICKER AS WELL...AS FOR THIS SPECIFIC ORDER, ITEMS WERE SHIPPED THAT I DIDN'T ORDER, BUT THE PROBLEM WAS RECTIFIED QUITE PROMPTLY BY CUSTOMER SERVICE. THE CORRECT ITEMS WERE SHIPPED TO ME & AS I REQUESTED OVER THE PHONE I GOT THE CORRECT ITEMS WHEN I NEEDED THEM. THANK YOU!"

Rating 8/10 4/5
modified review posted Oct-07-2012

"The packaging for the items I bought was excessive. The box was labeled "fragile" for laundry detergent! And the box was too large and contained a huge amount of packing material that was not needed.

Beyond the packaging issue, the products I bought were a good deal at a good price. I would purchase from health super store again."

Rating 6/10 3/5
modified review posted Oct-06-2012

"I received my order but was missing 6 bottles of the 10 that I ordered. I called and was greeted with a great customer service rep and they assured me that my order would be sent and that they were sorry for the mistake. It was an overall good experience except for the missing merchandise which I am waiting to receive. "

Rating 10/10 5/5
modified review posted Oct-04-2012

"Order was easy. Shipment method excellent for Alaska, where although US Mail is the cheapest method, many companies do not offer this option. Order arrived quickly. Price competitive. "

Rating 10/10 5/5
modified review posted Oct-01-2012

"I have had a great experience with the service and quality that I have received from HealthSuperstore.com - thanks so much!"

Rating 10/10 5/5
modified review posted Sep-30-2012

"I was VERY pleased with the price on the item I ordered. Shipping time was very reasonable, as well as, the shipping cost. "

Rating 4/10 2/5
modified review posted Sep-23-2012

"I put an order for 2 Surya Henna Cream, Ash Blond. You sent me 1-Ash Blond and 1-Light Brown. "

modified review reply posted Sep-24-2012
healthss's Avatar
healthss, HealthSuperstore.com rep has responded

“Hello there,

Thank you for contacting us. We apologize for the wrong item received. Could you please email us the bar code of the wrong product at csr@healthsuperstore.com?
Would you like a replacement or refund?
We will start working on your request as soon as we receive this information.

Regards”

Rating 2/10 1/5
modified review posted Sep-23-2012

"I ordered 4 boxes of (8x5) bars to get the free shipping. Unfortunately the expiry was 11/12 only 3 months out. Prior orders had the expiry 6 months out, which can be eaten fresh in time. Very disappointed at HeathSuperstore.com as if they wanted to deplete existing (read: old) inventory. May never buy again from store."

Rating 10/10 5/5
modified review posted Sep-22-2012

"Great communication, product listing, pricing, and super great shipping...We are very satisfied, repeat customers and will continue doing business with Health Superstore."

Rating 10/10 5/5
modified review posted Sep-20-2012

"Very pleased with the price and service. Transaction was processed promptly and we received shipment in just a few days. Will continue buying from this vendor."

Rating 2/10 1/5
modified review posted Sep-13-2012

"I live in Az so I choose to order from websites that are located near AZ. This outfit gives 2 addresses, CA and NV so I ordered thinking it would be a couple days to receive my order. They only offered "Standard Shipping" so I called to see how my order was shipping, I was told UPS Ground from PA and it would be 4-10 days. I was not happy at all, but I knew UPS Ground should be 3-7 days so when the tracking was available I found it wasn't shipped UPS Ground it was shipped UPS Sure-Post which is the slowest possible way to ship. So it doesn't ship from the West Coast, it ships from as far East coast as you can get and it ships by the slowest method possible. Also beware of their return policy....25% restocking fee + an $8.00 handling fee. HealthSuperstore.com will never get my business again!
MAKE SURE YOU READ THE OTHER LOW SCORE FEEDBACK BEFORE YOU ORDER! Try vitacost.com instead...much better!"

modified review This review was modified by nobullsob on September 15 2012 08:49:23 AM
Rating 10/10 5/5
modified review posted Sep-10-2012

"I ordered from HealthSuperstore.com since it had the lowest price and the variety of flavors for the nutrition bars I wanted. In order to keep the cost per bar as low as possible, I ordered quiet a few to get over the free shipping threshold. I'm surprised by the speed of the standard shipping. I received my package in 2 business days. There's also a twitter page where I found a coupon code to apply to my order to lower the cost even further which is a +++. Overall, I'm very satisfied with my experience with this merchant."

Rating 8/10 4/5
modified review posted Sep-07-2012

"Great product selection at good prices. VERY slow shipping."

 
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