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33 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Hayneedle","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hayneedle.jpg","store_name":"Hayneedle.com","store_rating":"2.33","total_reviews":"33"}, "store");)
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posted Aug-12-2010 
![Share](javascript:share_rating({"review_body":"First time I ever ordered from here. Everything was shown as in stock, and everything shipped within one day. Prices were comparable to other sites, but I found a coupon code that yielded a 10% discount on my total order. And I got free shipping! I was very happy with the transaction and will shop here again.","link":"http:\/\/www.resellerratings.com\/store\/Hayneedle\/review\/650889#comment650889","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hayneedle.jpg","store_name":"Hayneedle.com","username":"rks53","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered on June 10, with expected delivery date between July 1 -6. I started calling when my ordered didn\u0027t get delivered within that time. I was told it was on back-order and to call next week. They guaranteed me I would have it by July 14. No item 7-14. Called again an told still on back-order, but it should ship any day. I kept calling and getting the same answer, still on back-order, but I would have it in a few days.All other sites that I checked did have the item in stock. I called the last time on July 21. I told them that their customer service was terrible for lying to it\u0027s customers, and that I would rate them bad on this website. I then told them to cancel my order. I ordered from amazon that same day, and had my item in 2 days. Well, I went away for the weekend, and while I was gone, they email me that my item has shipped! This is after I told them to cancel my order. Since I was away, I didn\u0027t get the email until after they were closed. I couldn\u0027t call them until the next day. I asked why the item shipped, and they acted like I never told them to cancel the order. I had to file a dispute with my credit card. They offered to give me a refund, but I would be required to pay all of their shipping charges, even though my order stated Free Shipping. I told them BS, i\u0027m not paying for their mistake. It shouldn\u0027t take 2 months to receive an item, and it\u0027s not my fault they screwed up my order. ","link":"http:\/\/www.resellerratings.com\/store\/Hayneedle\/review\/596157#comment596157","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hayneedle.jpg","store_name":"Hayneedle.com","username":"butundo14","rating":"1"}, "single");){kind=link}
"Although their delivery time was pretty quick, the item (a butterfly windspinner) came scratched. Unfortunately, I had no time to return it because it was a gift for Christmas. For $40 for a windspinner, u would hope that there were no scratches....I will most likely be shopping elsewhere for that kind of item."