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Ratings Rating
Full Rating Profile
  • Rating 8.17/10 460 reviews

    8.17 / 100
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    Hardware and Tools is not a merchant member
    Hardware and Tools does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • Hardware and Tools contact information

    • Address: 490 Mcghee Road
    • Contact: support@hardwareandtools.com
    • Phone: 540-572-4000
    • Customer Support: 540-572-4000
    • Business Hours: 8:15AM - 4:15PM Monday through Friday
    • Fax: 703-636-0048

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 4.17/10 4.17/10
    Chance of future purchase: Rating 3.33/10 3.33/10
    Shipping & packaging: Rating 4.17/10 4.17/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 460 Customer Reviews

Rating 8/104/5
modified review posted

"The price was great, the part arrived promptly and works perfectly. What else could one ask for?"



Rating 10/105/5
modified review posted

"The web-based order site was fine.

I think there was a question regarding the order, and I received a call or an email to confirm something. Everything was fine. I have the parts made by Stanley, and the only problem now is to INSTALL THEM, haha!

Best,

B.
"

Rating 10/105/5
modified review posted

"Yes we received our purchase and it was just what we hoped for! Doing business with your company was a breeze and your customer service and follow thru is excellent!

Thank you very much,
Jack & Jackie
"

Rating 10/105/5
modified review posted

"Fast ship. Good enough for a business order."

Rating 10/105/5
modified review posted

"I needed a 6" long drill bit to bore a hole through custom made cabinets to route wiring for LED strip lighting. The drill bit arrived shortly after I purchased it and enabled me to complete my project in a timely fashion. We can now show off our "custom lighting!""

Rating 10/105/5
modified review posted

"no problems, reasonable delivery time, items as described"

Rating 10/105/5
modified review posted

"Product Was Great ,It Just What I Needed..Thank You
"

Rating 10/105/5
modified review posted

"Very good, just what I needed, and delivery was on time"

Rating 10/105/5
modified review posted

"Shopped around and found the best deal here."

Rating 2/101/5
modified review posted

"There is nothing wrong with the product itself, just the way it was advertised. I thought I was purchasing a red staple remover, (as the one in the picture indicated) and when it arrived it was black. When trying to correct this, I was told that it couldn’t be fixed. That I read the description wrong. And even if it was something they were willing to fix, they couldn’t. Something about it being from a different warehouse. I guess they have really bad communication issues. They told me I could return it, but they made it as hard as possible. When I finally decoded the instructions I realized it cost as much to send it back as it did to buy it. It felt like I was being shoved to the side, they already had my money and that was all they cared about. I will never purchase from this site again because the customer service was so bad. "

Rating 10/105/5
modified review posted

"Good.Goooooooooooooooooooooooooooooooooooooooooooood."

Rating 10/105/5
modified review posted

"Great company, good prices. I got my stuff within a week of ordering."

Rating 10/105/5
modified review posted

"Great transaction. A+++ Fast shipping and good prices"

Rating 10/105/5
modified review posted

"Hardware and Tools delieverd the product I wanted and ordered in a timely manner. I highy recommend them!"

Rating 10/105/5
modified review posted

"VERY FAST SERVICE VERY SATISFIED WITH PODUCT"


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